Clearly, quickly and to the point, the prescribed treatment was quite effective, doctors are able to accommodate both people and animals, the prices are reasonable
I am a regular customer. I like everything: starting from the entrance-a pleasant polite girl, a comfortable environment, highly qualified doctors, polite pleasant people. They will help and calm you down. Good luck to them and further success!
Excellent clinic, kind and helpful staff, everything is cool, thank you :)
See original
Александр
Level 7 Local Expert
June 19, 2021
A great clinic for cats.
Alexey Ilyich Kasha is a professional surgeon.
He will listen carefully and write and explain in great detail.
We are very grateful to him and other employees for taking care of our pets.
Thanks!
We will apply, hopefully, only for routine vaccinations.
-
It makes no sense that doctors are polite if they are not competent!!!
2 weeks ago they were at the reception, today petomets died, the veterinarian incorrectly diagnosed, as a result of which they did not provide the right help in time, there was ear otitis, the doctor at the reception did not use an otoscope, and did not check the quality of the ears, she also could not identify the primary signs of the disease... if you want to get rid of a pet, then contact this clinic, there are veteran killers!!! The most expensive and terrible vet clinic in the Country
The diagnosis was not made, the treatment was prescribed with a "finger in the sky", which they said directly. Of course, the "treatment" did not help. The cost of the analysis carried out by the veterinarian on his own initiative was found out in fact at the checkout, which was a surprise. The question is not about money, but about the rejection of the clinic's desire to increase the check without informing the client.
For some reason, the cost of gloves, napkins, etc. supplies necessary for admission are not included in the cost of the consultation, although the consultation is not carried out without them and it is impossible to refuse them (which makes it pointless not to include their cost in the price of the consultation). That is, add at least 3 rubles to the stated price of the consultation. These tricks of underestimating the price of a consultation by not including the cost of consumables in it look at least strange.
The prices of medicines and preparations in the pharmacy at the clinic are significantly inflated compared to the first pet store that caught my eye: 24 BYN versus 16 BYN, respectively. I recommend that, if necessary, buying a number of drugs, spontaneously do not buy anything at this pharmacy, but spend 2 minutes searching the Internet and save a decent amount.
After an in-person examination and personal consultation, as a result of which no diagnosis was made, I decided to contact the head.to the doctor A.I. Poloz, about whom I read positive reviews, I described in detail the symptoms, the conclusion of the veterinarian of HIS clinic, the photo and asked if he did not see the need to take urgent (!) measures to save our bird, because despite the obvious symptoms (lethargy, bad litter, etc.) they were ignored at the reception and we decided to look for the root cause of the chronic disease, although this sharp deterioration in the bird's well-being is not related to it. His answer is to come back for a consultation. Of course we won't go.
It seems that the clinic is aimed at making sure that you spend as much money as possible, and not to help your pet.
I decided to leave my feedback for potential customers, as I was misled by the positive reviews available.
This clinic is not about helping animals, but about business and money. Disregard for customers. Pulling money and nothing more. Positive reviews have been purchased (10% discount per review is valid). I do not recommend it
A small store that sells only high-quality pet food. I would also like to mention consultants who are well versed in animal welfare issues and can advise which food or medicine is better to buy.
A very good clinic, excellent specialists. Many thanks to the doctor Karas Maria Mikhailovna for the professional approach and detailed advice on the treatment of the cat.
We were at the reception with our kitten today, Evgenia Vladimirovna Epifanova is an excellent doctor, she treated Leo with love and attention. We recommend the clinic 💛
Excellent vet clinic. The staff is polite. There are specialists whom the state has not found. We have a hamster.
Decent examination, consultation, treatment. Everything is on top. But I think the price tags are a little too high
We were at a reception on December 3 with an African hedgehog at Poloz Alexander Ivanovich. We got a consultation and did an ultrasound. I liked everything, I would like to note the courtesy of the staff and sincere love for animals)
Our budgie got sick. Severe poisoning, diarrhea. We arrived at the clinic, the doctor was so attentive, told us everything, explained, wrote out a prescription, printed out a treatment regimen. Everything was done - the bird recovered, now 3 weeks have passed, they have already released it to fly. The reception is not cheap, but it helped at the highest level.
Excellent clinic, responsive doctors, lots of necessary equipment, own laboratory. If you have exotic animals, you are welcome here. And most importantly, the clinic participates in the video magazine "Tailed stories" and "In their language" on youtoobe.
See original
1
2
А
Александра Новицкая
Level 2 Local Expert
October 29, 2021
We love and recommend Dr. Elena Vladimirovna Assessorova very much! He will always listen, talk and listen to the animal. He communicates with our cats with tenderness, can pacify even a hyperactive and cowardly (from this aggressive in the clinic) cat. He even brushed her teeth without any problems 😄
Pleasant doctors, everything is fast and high-quality
See original
М
Макс Д.
Level 4 Local Expert
September 28, 2021
They did an ultrasound scan on the dog. A very good doctor, she treated me with attention and trepidation. I would also like to note the good service and kind atmosphere in the clinic! Thank you!)
They cured their young thoroughbred rooster there. Everything was explained and shown how to continue caring for the patient. It's convenient enough there
Very kind and polite staff, good doctor, I liked everything.
See original
Анастасия Герасимёнок
Level 2 Local Expert
March 18, 2021
Disgusting attitude! We arrived with chinchilla for a tooth trimming and everything was fine, after 2 days I stopped eating - I will return to the clinic, they told us to take a picture and diagnosed flatulence. They prescribed injections and pills, they said from the teeth that everything was fine.
The time of treatment has passed - I did not start eating and became more and more sluggish, we come back again, more injections and pills, they said it was in the tummy, come to us in 10 days.
After 2 it got worse and eventually we come back and the head physician looks at the picture again and it turns out that he has a cyst, that there are problems with his teeth.
Finally:2 weeks of useless treatment is wrong, the animal has severe pain. But the doctor just didn't notice. Pumping out money only for receptions. Also, the head doctor is a boor. Thank you for almost killing my chinchilla, I hope that your pet will not be treated in your clinic.
I will also write a complaint and attach a picture and all the conclusions!!!
The staff is friendly. Organization of the admission process at the level. I won't tell you the prices, I haven't analyzed them. The impressions of the visit were positive. Thanks!
I only come here with my guinea pigs. Very caring professionals. There are always polite girls at the reception.
See original
1
Ю
Юлия Грот
Level 8 Local Expert
January 7, 2022
When contacting this clinic for the first time, we were very satisfied, but when contacting the doctor for the second time, the young guy was very dissatisfied, he did not set foot in this clinic anymore!!!If you love your pets, choose a place where they really treat your pets as their own…
Thank you so much for the emergency reception and, in fact, the rescue of our family member, the ferret Mani, to doctors Golubeva Yana Artemovna and chief physician Poloz Alexander Ivanovich! Excellent doctors, excellent service, cleanliness and comfort in the clinic! We fed the animal with sweets upon discharge!
A wonderful clinic. They treat everyone. If you have a sick reptile or snail, feel free to come here. Alexander Ivanovich, competent and sensitive.
See original
1
1
А
Ангелина Браун
Level 6 Local Expert
July 8, 2022
Unreasonably expensive services at this vet clinic. Do not be fooled by good reviews, because for a good review they have a 10% discount on the service. I give 3 points for the atmosphere in the clinic
We are happy to provide therapy to the cat in this clinic.
Elena Vladimirovna is an excellent specialist, and most importantly, a very sensitive person.
Thank you.
I came and asked for the cost of the service.They said 43 rubles ... as a result, 260 rubles are payable.Thank you, but this is a horror and a lie....Tell an honest cost and you won't have people