The clinic is good, the doctors in the LCD are excellent, there are never queues, everything is always fast, electronic queues in the most popular offices, and for pregnant women there is a separate queue without a queue directly on the electronic ticket, I am very satisfied. Both the offices and the equipment are at a good level
The repair was done, it got better, in the beginning there were electronic tickets, and now it's like before again, I just need to "ask".
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3
В
Внимательный пользователь
Level 11 Local Expert
March 26, 2023
I needed an extract for the past years, when I did not seek medical help. I always thought that it was wonderful that a person did not go to the clinic, so he was healthy, nothing bothered him. But it turns out that this is bad. If I didn't apply, they won't give me an extract. Pure nonsense. In the pre-medical office, a very unfriendly employee did not give such a document in which it was necessary to write that I did not contact them. It is after such workers that a negative attitude towards the institution develops!
I want to express my gratitude to Volginova Anastasia Alexandrovna! Thank you for your work, knowledge and human attitude towards patients! Thank you from the bottom of my heart, timely assistance, referral for surgery, gave me a chance to live a healthy life again!!! God grant you good health!
After major repairs, it became much better. It is more pleasant to visit, electronic queues
are everywhere. P.S. If the staff had also been updated ...)
after the repair, it's generally good. There are many specialists. and a good approach.but this is only in paid services. in general, just like everywhere else
Like any clinic, you can sit in a queue for 10 minutes or 4 hours. It's the same with 50/50 specialists
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3
A
Anonymous review
February 26, 2021
I sincerely express my gratitude to the junior medical staff of the traumatological and orthopedic department of surgery, namely Latuto Artem Andreevich and Chernyavskaya Oksana Viktorovna, for your patience, responsiveness, sensitivity, care and attentive attitude!
You are the best professional medical team!
All the best and success to you!
Sincerely, your patient V. N. Stankevich.
Today, in order to get a ticket to the dentist, I had to go from the other side of the city, since the whole trip to the clinic from 7 a.m. the phone was busy all the time, and on arrival the handset was simply picked up!!!!!! Terrible treatment of patients!!!!!!! The X-ray room does not coincide with the work of doctors, you have to wait weeks to get to a doctor with a working X-ray room
The specialists are educated, but there are very long queues and the electronic queue does not help when they come ... half on a ticket, half on a live queue
There are very long queues, doctors do not want to work, you come at one o'clock in the afternoon, you leave at 6-7 pm.The nurses who wash the floors are very arrogant, and the receptionists are also arrogant
This is some kind of horror, not a polyclinic, the first thing that annoys is the attitude in the help desk (it is not possible to find out something, no one wants to work, especially a woman with blond hair, always tied in a ponytail) and the registry, it infuriates that they do not give out a card in your hands, that is, if you go for an appointment and, let's say, there is no queue, then you can go to the doctor, because you still need to sit and wait for the receptionist to finally bring the card. Farther... "Our head does not accept examinations from other polyclinics, go through here again" at the same time, a lot is really a year, or even 2🤦🏻♀️. On September 1, I took tests for thyroid hormones, where I still do not know the results (17.09), since they are not in the card, there is no district therapist now either. Farther.. I got a cold, cough, runny nose, throws me into a fever, then into a cold, my throat hurts very much and so on, but the temperature rises to a maximum of 37, I came to open the hospital, I was sent to the infectious block, I got into room 124, I go in, I immediately shout at me in 2 voices "passport!", I begin to list the symptoms It's like they don't hear me, they shove a thermometer, jerk their hand to put on a pulse oximeter (or whatever it's called), the attitude is as if a malingerer came, "You have a wonderful temperature," the throat I complained about looked at no more than 1 second and all I heard after "It's not a sore throat". There were no questions about whether you are a contact or something like that at all, although a large number of people with confirmed coronavirus are sick in the environment and just on sick leave (they did not do the test). They gave me a little sick leave.. and that's from Friday to Monday. And even sitting with my passport, they still managed to incorrectly write the patronymic on the sick list.
Many human thanks to the neurologist VOLGINOVA Anastasia Alexandrovna. I listened, looked, and helped with my profile. And she drew my attention to my other problem, and not in vain and, most importantly, on time! I wish there were more such doctors. Good luck to you, Anastasia, in everything.
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6
Виталий Кульчинский
Level 10 Local Expert
September 10, 2024
Well done, you can't find out after the repair, it got better!
I got up at 7 a.m. to get a ticket. I was recorded, I arrived, but it turns out that something magically happened and my record is not there. There was no one in the office, they could safely take me in, but it's better for doctors to rest at 11 a.m. than to work
You can't get to the local doctor, because there is no one on the site, especially to a narrow specialist)) you can only dream about ultrasound, which would be free.
Before the reconstruction and the introduction of an electronic queue (paper for numbers is constantly running out, buggy, does not work at all)It was much easier...The doctors are good, but in order to get to them you need to go through 7 circles of hell with numbers, then defend your right to life and examination in front of hundreds of grandmothers and grandfathers, plus a quest to find the right office, and there's another story...
Good day to everyone. A terrible attitude .
Especially at the reception desk. It just seems that people with a nervous disorder work there. I understand that people are different and working with people is difficult, but no one has the right to raise their voice.
The relationship of the alleged doctors to the patient.I passed tests and stuff to go to the hospital:I had to retake it on the spot, because from 20 clinics is not suitable.My friend has the same story.2021 at 01.I passed the covid test to this day I do not know the result, the main thing is that the hospital was closed.In the same year 02.they wrote to the surgeon's waiting list and still haven't called.
If you have a cold, keep a covid in the bargain.
There is 1 working infectious diseases room for the entire polyclinic, which serves +-300 houses. Does it sound like a joke? — Yes, but this is a sad reality.
If you have a cold, get ready to defend yourself with creaking, coughing people who are not clear what they are sick of.
I spent an HOUR of my life to get a cold certificate. I wonder if the administration will compensate for the waste of my time? It is clear that the question is rhetorical.
And of course, don't forget, this whole clown orphanage is working on your tax money.
It is impossible to call a doctor at home, it feels like one operator is sitting and simply does not answer calls, it did not work out to be closer than the 5th in line in 2 hours.It's just terrible
I don't know what the problem is with making an electronic queue everywhere. I'm just tired of asking all sorts of questions! And the doctors are good, they keep their adequacy when the patients are abnormal!
I needed to call my father a doctor at home in February 2022. I couldn't get through on the phone, couldn't use the Internet, went to the clinic. We recorded it without any problems, an intern doctor came within 2-3 hours. Very pleasant and diligent. My grandfather liked it.
Probably worse than here.... I haven't seen it yet!!!!!!!! They mock people, there are just no words. People stand in queues for hours at any office.... There are 4 windows in the registry, one of them is working, the rest are sitting looking at the queue and pretending to be very busy and working. The queue is electronic, but anyone can come up without a coupon, for whom it was done is not clear ..... They still work the old-fashioned way..... To pick up the epicris card, we waited 30 minutes for it to be brought!!!!!! It's a pity that there probably isn't a good leader here to disperse this gathering and make them not scratch their tongues, but work properly and save people's lives.
An interesting fact from the doctor from the infectious diseases office "sore throat and runny nose is not a reason for sick leave" but a mask is required for some reason
And for some reason the breaks start earlier than they should
Now the clinic has been completely rebuilt, it has become modern, the repair is excellent, but there is a shortage of staff in therapy, one doctor works at the site, and believe me, it is very difficult
The electronic queue at the help desk works terribly. My cancer-stricken grandmother is undergoing chemical treatment. There are 7-10 days between sessions, during which you need to take tests and a PCR test. In order to take directions for tests, you need to stand in line at the help desk, where the coupon will be given the next day at best. And without a ticket, you may be allowed to see a therapist's assistant, but only with a fight. And disabled people of the 2nd group are not entitled to preferential queues...