Gümrük İdaresi
1755 reviews
December 10, 2024
Much faster than at other border crossings
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February 26
The most convenient customs service than kaplanbek
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November 12, 2024
Not a bad place, the only one is a very long queue, in general everything is super 😊
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November 29, 2022
The customs itself, the Kazakh one, works well and even fast enough, but there is no adjustment of the queue in front of customs at all, incomprehensible people walk in the queue, sell places in the queue, put non-traveling cars without numbers in the queue and shake the people, creating this very queue. At the same time, when asked "who are you?" They merge, like we're local and that's it... customs officers sometimes chase them away, but in general it's a mess! Shouldn't we make a zone in front of the post where you can't get out of cars and put traffic lights? We stood for 3 hours, although there were 4 hours at the Uzbek post, for a total of 7!!! And there were only 30 cars...
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6
March 3
Of course, there are a million checks, but you can cross this border.
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March 23, 2024
Conditions for people on foot are 3 out of 5. It should be noted that the Uzbek side has done an online passport check, and Kazakhstan is still offline checking through the windows.
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3
July 15, 2024
Plus, the customs of Uzbekistan, by installing scanners, accelerated the process of crossing the border, when will scanners be installed from Kazakhstan?
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January 12, 2024
Convenient crossing of the Uzbekistan-Kazakhstan border. Both for motorists and for those who travel by bus.
We quickly went through all the points and the order
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July 23, 2023
For reasons we don't understand, customs has a very low throughput. On average, they went through the process itself in 20-25 minutes, but waited more than 10 hours. The gates were closed all the time, only buses and some other cars with a certain status were allowed to pass. I would like to be treated equally and fairly. Waiting at 10 o'clock in the scorching sun is a so-so pleasure.
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8
1
June 18, 2024
The service is lame, the condors do not have enough power, everything needs to be digitalized to speed up the process of passing
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January 22
Compared to the other customs offices I've been to, it's a complete mess.
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1
January 17, 2024
If it were possible not to visit this place, then I would avoid it. I do not recommend it to anyone. And so I recommend everyone passing by to go through. Good luck and good mood to everyone.
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3
2
December 2, 2024
The conditions are terrible, there are always a lot of people, the queues are very long
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July 12, 2023
The 21st century and the century of technology are in the yard, and the borders of Kazakhstan and Uzbekistan are stuck in the 20th century! Corruption is developed in Kazakhstan, that the State Car Inspection stops on the roads for no reason and takes a bribe, that they demand a bribe at the customs border, and if you don't give a bribe, they nightmare, like they check you then for three hours and very slowly! The customs of Uzbekistan do not take a bribe, but they also pull rubber and work very slowly, as a result, when you arrive at the border, you lose from a day to two days, depending on how many cars. Also, in order for you to get past the queue from Kazakhstan, there are smart guys who take money and disappear as a result, in general they complain, do not complain to the police without it, they are all connected for one thing!
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10
May 10, 2024
That's horrible. You can cross the border from Uzbekistan for several hours. From Kazakhstan, you will be greeted by currency changers and taxi drivers, colorful.
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3
1
May 10, 2023
You can cross the border there quite quickly and quickly, it took about 20 minutes on average to get there and back. Now the state wants to introduce a paid accelerated passage at customs for those who wish, so there are fears that people may start to get into the paid queue for an accelerated transition, this risk must be considered.
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3
3
August 25, 2024
The polite staff offered to carry things through the frame, which facilitated a quick transition.
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1
September 22, 2024
Terrible people work here, the attitude towards people is zero, the place is disgusting, I will never cross this checkpoint again in my life
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April 7, 2024
To remove the tinting or immediately pay a hefty fine, putting it on your phone, you put it yourself, the problem is, you pay every bribe, the woman checking where pedestrians pass passport control is very rude and got caught for a very long time, the heat is forced to unload everything from the car
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August 14, 2023
The Kazakh side has again started its own business. Again, they began to engage in extortion. Even border guards collect passports of those returning from Kazakhstan who worked at construction sites, find fault for all sorts of reasons and extort money, it all fails to remove it because it is worth banning the use of phones and a camera. Approximately around 13 Tashkent time, 14 Kazakhstan time. If this is being read, the higher-ranking authorities can check the cameras. But they don't need it. The boy was working in Astana and lost his passport. Through the embassy, I took a certificate of loss of my passport, he was detained at customs for more than an hour, as a result, it is impossible to get a certificate and this all solves 200 US dollars. brazen thieves. Somehow they put things in order , but apparently the cleaning needs to be updated . It was 08/12/2023
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3
May 21, 2024
The border area is very convenient and the staff is very polite, thank you
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September 3, 2024
Huge queue
It's a pity that no one controls it
It's a complete mess
If you improve the service, you can save a lot of time and nerves
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December 8, 2024
It takes a lot of time to travel with cars
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1
September 19, 2024
From the side of Kazakhstan, the authorities are in a complete mess, Customs officers are not looking at the place where they make money with residents
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3
1
December 29, 2024
Customs is working as it should, they quickly let us through on both sides
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1
June 5, 2024
Customs has now become easy, you do not need to fill out any declarations, there are polite staff at both borders. She walked quickly in both directions
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March 13
Great market! Excellent service!
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2
1
December 13, 2024
Қазақстанская сторона ужасна, без взятки еле пропускают
1
November 22, 2024
Strong corruption , as a result of which he stood waiting for 12 hours.
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October 17, 2024
In a word, HELL, everything is very long, the children are very tired so far, but people go through and for days it's a nightmare
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3
December 15, 2024
The horror of this is that there is no granite, the customs are not working
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1
November 21, 2024
I am grateful that ochered spends a lot very quickly but
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2
September 20, 2023
The customs office will move around quite quickly on foot. Last time at 10 p.m. we crossed the border in a record 11 minutes😊
We have never passed by car. We left the car in the parking lot, which is very democratic (500 tenge / day), there is security.
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3
March 21, 2024
Thanks to the Uzbek border guards for letting you in the car by taxi.ATO with a small child, and even more so with suitcases, it's a long walk to the post.
But everything is fine
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1
2
July 18, 2024
Customs is working well. Especially on the Uzbek side. It took place twice within a month, there were no problems.
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1
August 17, 2024
Terrible queues are kilometers long. The lawlessness, they offer to spend 5000 rubles without waiting in line, the publishing house is simple.
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August 12, 2024
If you walk, it's great! Quickly, without queues. If by car, you will get a star
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1
September 3, 2024
A lot of intrusive people beg for money, or assume currency exchange at very inflated prices and deception
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January 25
Customs officers are ripping off people! They're being rude and bullying the people!
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1
August 16, 2024
On the part of Uzbekistan, quickly and well, on the part of Kazakhstan, it often takes a long time, border guards ask stupid questions, I remember a photo with a mustache in my passport, but there were none in my life, the border guard did not want to let me in for a long time, saying that it was not me (apparently biometrics is not familiar to them, or maybe he just wanted money).As for the infrastructure, everything seemed terrible to me on the Kazakh side (the state of the toilets, exchange offices like from the 90s), dirty and dusty
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3
1
November 22, 2024
All amenities have been created for those crossing the border
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September 7, 2024
A large queue is constantly desirable, somehow it would be great to skip it faster
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3
January 2, 2024
Inhuman attitudes towards people...thank God there is no such thing on the border in Russia...I went for the first time, I thought our neighboring countries were hospitable, but it turned out the opposite...the attitude of the border guards to people on 1, I do not know, can only be such an attitude to Russians.
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January 13, 2024
For the first time, after a long and prolonged waiting time for the cherished goal of visiting Uzbekistan, I got to this place by car, where I was very disappointed. There was a queue at the border, in total I drove for 6 hours, although the distance from the stop to the place of passport control and customs was only 100 meters. While waiting, I had to communicate with many ordinary people who claimed with one voice that it was so constant here! This place has its own rules and laws, cool and thugs can safely pass out of turn. I don't even want to write further, but nothing. Just keep in mind when you head to this place.
I drove back very quickly in 30 minutes.
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4
May 30, 2024
If everything is OK, then you pass quickly, but if your situation is a little different from the standard one, get ready to stay here for hours.
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3
1
April 29, 2023
It takes 30-40 minutes to cross the border on foot. There are a lot of people and many are trying to slip through without waiting in line. You have to present your passport 8 times. And only 2 times in the case.
Uzbekistan has a border crossing system without a border guard, but it does not work for children and does not always work for Russians.
There are no air conditioners.
The border crossing project is clearly old, no one thought about the convenience of people.
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3
1
October 25, 2024
There's a very long queue. I didn't like it.
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August 18, 2024
Everything is terrible, from asphalt with pits and stones (only a very high-quality suitcase can withstand) to the stuffiness inside the premises
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August 12, 2023
Customs officers, both from Kazakhstan and Uzbekistan, create an artificial traffic jam. There is only 1 customs officer on inspection and 1 customs officer on document verification. Cars stand for 4-5 hours on one side only, and then the same amount on the other side. In Uzbekistan, all cars still have to drive through a puddle, such as disinfection of car wheels. And the customs officers also take the money , and then your car will be passed ahead without a queue on the side of Kazakhstan
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4
May 26, 2024
Ordinary customs) I can't say anything bad. If you pass early in the morning, before 5 o'clock, then there will be no people at all. The car is more problematic, there is always a queue.
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3