Thank you very much to Angela Anatolyevna for the best wellness massage! I was passing through Aktau, I really love massage and it's hard to surprise me, but Angela Anatolyevna exceeded all my expectations)) from the very first minutes, it feels like she is a true professional in her field (with a medical degree, which is very important to me!). If I visit Aktau, I will definitely return to the hotel for a wellness treatment to Angela Anatolyevna!
The hotel is neat, clean, cleaning every day, friendly staff - I put 5, buffet - three, the same thing, there is no variety, sometimes even bland. You can take half board and full board. Well-groomed territory, there is no outdoor pool, only in the water park, the entrance to which is on general terms. However, I know that there are packages with entrance to the water park. It might have been cheaper. There is no access to the sea. The shore is not well maintained and dirty, there are a lot of stones. The water is also unpleasant, there is a lot of mud at the entrance to the water stones. The location of the hotel is very convenient, the city infrastructure is nearby, a beautiful equipped embankment, there is a place to walk and have a snack.
I stayed at the hotel in April 2024
Great rooms, fresh, beautiful
Breakfast for four, not the best, but passable.
The staff is helpful and attentive
The view from the window is great
Minus for the lack of a cafe, I had to have dinner in the lobby bar behind the counter
There are no decent places on the coast, it's better to eat at the hotel
Great hotel! I liked everything! There is a spa area, a swimming pool, a water park, and a gym. The linen is of excellent quality. The materials of the rooms are at a super level! And much more.
I rested for 9 days. I liked the fact that there is a water park. The children disappeared there. The rooms are clean. The renovation is fresh. The room is cleaned daily. The only drawback is nutrition. Not everything was always available. I recommend coming to the beginning of serving food.
I stayed here in May. I liked the hotel. Relatively new, comfortable, bright rooms (I had one with a very beautiful sea view). A bathrobe, slippers, tea sets with a kettle, and water are provided in the room. Cleaning every day, comfortable bed. Good breakfasts. It's only a little, but it's delicious, you won't stay hungry. The restaurant is also good. The order is really prepared for a long time, but everything is delicious.
Excellent hotel, very comfortable beds, clean rooms and cozy. The only disadvantage is that the glass door in the shower is not adjusted (it was not completely closed).
Great hotel. Your own water park.
There is a swimming pool and sauna inside in the basement. The second sauna did not work in winter. There were few lovers in November) the pool was at our disposal. there is a gym. But I didn't use it. The rooms are cool. The special oval floor-to-ceiling windows pleased me.
It turned out to be one of the most nerve-wracking experiences. I chose this one because the international network expected the appropriate quality. I arrived on a business trip, breakfast was announced from 7:00 a.m. For 1.5 weeks, they never opened on time. I had to ask, but nothing happened at the reception. I regularly ate in a hurry, just to get something, because, I repeat, I came on a business trip. I occasionally ordered room service. I had to call several times, because they could just forget about the orders.
The landline phone was not working in the room, the master was called. The master said, "Well, use it somehow," and that's it.
I left in deep shock and disappointment.
The location of the hotel is 5 minutes from the chic embankment. Motivates for long walks by the sea, even in autumn. The rooms are comfortable, there is a desk for working on a computer. High-quality room cleaning. In our room with a view of the main entrance, the windows did not open for ventilation - it's a pity. I really wanted fresh sea air. The food is wonderful. For breakfast, any visitor will find dishes to his taste. The assortment for breakfast is very complete. Delicious desserts. A good assortment of fruits.
The staff is polite. Nice Spa area. Before going to bed, in the evening you can swim in the pool and warm up in a small sauna. A cozy, pleasant place!!!!
The most awesome hotel, convenient location, a lot of things, but you need to find out at the reception. The water park is small but pleasant, there are a lot of people, especially children. Food prices are high and its quality is not the best. I advise you to eat outside
A great chain hotel. All services and services are available in other countries. In short, like McDonald's, wherever you eat, the same result is everywhere. The water park is good, a credit for a hotel basik. The children will be delighted.
Overall, it's not a bad place. Everything seems to be fine, but you don't seem to feel the level. There is no particular disappointment, but there is also direct delight.
Beautiful views, pretty good cuisine.
A gorgeous hotel! 10/10!!! Everything is on top!!! I haven't been to a hotel like this for a long time! Clean, the service is perfect, the breakfasts are delicious, the rooms are comfortable!!!
I had a summer vacation with my family, everything is super, clean and well maintained. The only thing I didn't like was that there was no meat for 3 days of rest, and we Kazakhs do not have meat in any way
Responsive and attentive staff, very clean, the room was changed without problems, because we wanted a sea view, it is convenient that there is a water park with a large pool, because it is impossible to swim in the sea at all!!! Although the website says that the hotel is located 100 meters from the sea, the rocky entrance, with moss on the surface, is very slippery ((( Near the embankment, along which you can walk in the evening, there are shops nearby where you can buy everything you need
Nice hotel, good breakfast and lunch. There is a small swimming pool and sauna, gym. There is a water park nearby.
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A
Anonymous review
April 28, 2023
I like this chain for its excellent quality-price ratio, so I chose this hotel in Aktau, which is located on the seashore. I arrived in early April. Stylish, concise design, cleanliness, which is maintained, service, smiling, friendly staff - from the reception to the cleaning staff - everyone is smiling, trying to help. I didn't take breakfast, I can't say, but in the lobby cafe there are delicious desserts (sorry, small selection) and coffee, very polite waiters and baristas, it was nice to sit in the lobby. The coast was not well maintained in April, but they promised to improve it by the summer. There is a racetrack and a water park on site. I arrived out of season, there were few people and it was quiet, which was good. One of the disadvantages is very good audibility, you could hear a conversation on the phone behind the wall from and to (((( Thank you very much to all the hotel staff for a great stay and the most pleasant impressions!!
Nice hotel. It's not bad to relax here. We were with friends. In general, I liked everything. The breakfasts are delicious. The atmosphere is pleasant. I bet 5+
We had a rest in July 2022. Clean, neat, attentive staff, gave advice, solved any issues. We visited the water park every day. I recommend it! I also really liked Eugenia's massage.
A great place with a good location and well-maintained territory. It is perfect for holding any kind of meetings. You can also use the services of the bar
A magnificent hotel with clean and cozy rooms, responsive and attentive staff and excellent cuisine. We were at a Spanish brunch-we got drunk, swam in the pool, had a very tasty meal-had a great time with local friends.The best place for a Sunday vacation with friends or family!
We had a rest in July 2022. We really liked the hotel. We traveled by car from Bashkiria and arrived early. We were very tired, of course - but we were settled in a luxury room. The next day we were settled in our rooms. The hotel is cozy and clean. The room is cleaned every day. Meals are all inclusive (you will not stay hungry). An excellent water park on the territory of the hotel - in principle, we chose this hotel because of it. The attitude towards Russians is excellent. In the evenings there was an entertainment program - various local singers sang (but they sang very well). A large bar with cocktails and beer was open during the day. There are enough sun loungers around the pool for everyone. We will definitely return there again!!!!!
The view is good. The kitchen is normal. The gym is small, so it's made for show. There is no bench press. Sadly. The numbers are normal. I haven't visited the water park. The pool is normal.
Excellent staff, delicious breakfasts, not a bad room, a little old, but overall clean. The pool and sauna are good. It's a pity there is no good territory at the hotel
A great hotel, I liked it at first glance. The staff is friendly , as a bonus they gave a room with a sea view 😍 the breakfast is excellent , the choice is large . Very clean. I advise everyone . I will choose only this hotel.
A very nice modern hotel from the Holiday Inn family, spacious rooms, Spa, drinking water in liter bottles!!! The staff is very pleasant and courteous. Decent breakfasts with the opportunity to order an omelette according to your desire and taste. The proximity of the embankment and decent Cafes are within walking distance. Swimming pool and water park. Of the disadvantages, the "cheerful" price per stay. Although if you compare ... with Rixos, it is quite . We will definitely come back if possible.
The hotel is great for families with children from toddlers to teenagers. There is free access to the water park and to the stable with the zoo. The rooms are clean! They give out everything you need.
There are no questions about the numbers, but the restaurant is something! The food is cold after 10 minutes from the start of breakfast-lunch-dinner. Only the soup is hot. On weekends, you can wait for a table for half an hour, hungry locals sort out the food, replenish it soon or do not bring it at all. At least put a microwave on. And yet: the dishes are not signed, you can understand that it is only by tasting. It's strange! I wouldn't take so much unnecessary food if I knew what it was and how spicy it was. Drinks are only water, tea, coffee and strange colored liquids, no soda. For three days, the reception asked for a third towel for my daughter. They barely brought it, after cleaning, two more! They didn't ask for more - they got tired of it. And there are many such little things. We tried not to notice them, but during the week there were so many of them that we wanted to get home faster. It's a pity for the ruined vacation and the money spent.
The location of the hotel is excellent, the breakfasts are not bad. The only thing that is unclear is how to properly set up the water in the shower. Either cold or too hot.
I liked. Especially the work of administrators. They tried their best to help, explain, and called their parents when they didn't know something themselves. I remember the receptionist, unfortunately I don't remember her name, who spoke the purest Russian without an accent with some incredible speed.
We were at Brunch Halloween. Everything is great! The staff is very pleasant and ready to help with everything. Delicious and varied food, clean rooms with everything you need. Saunas with two temperature modes. A warm swimming pool.
We plan to come next time
Clean, comfortable, the staff is polite, the breakfast is very varied and delicious. I liked everything very much. The water park was not used. Next time, just come here!
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Путешественник
Level 30 Local Expert
July 25, 2022
A good place for a vacation with children. A great hotel with a water park. (The price is higher than in the Russian regions.) Rooms, cleanliness, food - everything is at a high level. A children's club with consoles (curling irons), air hockey, table football and ping pong. Live music in the evenings (does not interfere). Its own cinema and a sauna (dry sauna).
Feature:
- alcohol is paid separately (not expensive for the Russian Federation).
- free horse riding is included for children once a day by appointment (next to a stable with a riding field, newlyweds in nomad costumes are photographed on horseback, there is also a mini farm-zoo for children)
- you can go to the sea, but it's better not to have a beach so-so. The water is icy.
- beautiful promenade along the whole city
The WORLD maps from Tinkov work.
Great hotel, clean and comfortable. There were those by the sea. The staff is very pleasant and helpful. The room rate includes a luxurious breakfast buffet, sauna and swimming pool. The room has a mini fridge, bathrobes, slippers, water.
From the comments: there is no extractor hood and hygienic shower in the bathroom.
Nevertheless, the impression is very positive
City. Aktau. Noliday INN by the sea. We took a paid service from the hotel - a brunch with a swimming pool. Nothing has ever been worse in my life. 1. Service on a scale of 10 to 2. There is no one at the reception (staff was expected for 10 minutes), There is no staff at all at the bottom where the pool is (where to go, where to take what - spent 30 minutes). Bathrobes were given small (one size) towels were given small (sorry, there are no large towels at all - wait). Slippers for an additional fee.the fee (in 2022 it was included in the cost of the service). Well, in itself - an incredible number of children. In a small pool, it looks like a big paddling pool))))) then the whole bunch rushes to brunch, squealing and squeaking.... In short, full minced meat. Against the background of the time spent on everything about everything. The kids just finished it off))))) Catch your star
The absence of disposable accessories such as shampoo, toothbrush, rags, etc. at this room rate. An additional payment is required for disposable slippers. The service is about nothing.
In August, we rested with the whole family in this wonderful hotel, we really liked the waiter service in the hotel restaurant, all the waiters are very polite and friendly: Basmanova Dinara, Haminov Damir, Amanova Akbaken, Omanaeva Farida, Akmurzaev Bohurzhan, Tkacheva Evelina, Menzibekova Laura, Myrzaly Tafur. May they be happy in life!