Hyundai, Astana Motors
249 reviews
November 1
Assalamualeikum to all
A good center
Excellent staff
Delicious coffee
Pretty girls
The service is at a good level
The restroom is always kept tidy and clean
I like it here.
And there are cars to choose from
In general, it's great
Don't pass by, at least take a look, take a look.
Have a nice and positive day to everyone.
Thanks!
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November 28
My sister bought a new car in 2023, and today there are more than 6 breakdowns that have not been fixed. The power windows on the three doors stopped working in turn.
But that's half the trouble. At 30,000 thousand mileage, when the car was still under warranty, problems were found in the engine operation. Since November 1, and this has been more than a month, the car has been in the Hyundai Center service center.
Several letters were sent to the company demanding that the car be replaced with a new one, as "the product is not of proper quality."
The worst thing is that the car was taken on credit, the interest rate is considerable, I bought it to avoid problems with a used car, we thought once it was new, then there would be no problems for the first 2-3 years. But as it turned out, the quality leaves much to be desired.
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July 18
Great salon! The service is at a good level! Courteous professional staff, free drinks available! We bought a car, we hope it will last a long time!
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July 17
We bought our first new Sonata car here, thanks to the car dealership staff who are always polite, thanks separately for the free coffee and tea coupons
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May 11
We bought a car here. We were very surprised by the service, just a new level. They told me everything, showed me and explained what advantages each car has. Special thanks to manager Dastan, a professional in his field. Such professionalism is rarely found.
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April 20
The service is at the level of a professional team , I want to pay special attention to sales managers , in particular respect to Victor . the guy explains very competently that he is satisfied with his work for more such specialists.
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August 19
The service is terrible in the technical department. Kirill is the receptionist there, people like him shouldn't work in decent places. It feels like the client has to run after him and the clients owe him something. The sediment remained from visiting Hyundai on suyunbai
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May 26
Excellent service. Polite staff. The service is at the highest level. There are representatives of banks, cafes, a children's room. I liked. I will advise my friends and acquaintances.
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April 28
Magozin's car is a good big one, a lot of good cars and it's not expensive, that's a fact. Clean, bright and cozy. The customer's attitude is attentive.The people working there are competent. I recommend
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June 17
Excellent service. Polite staff. All spare parts are available at a reasonable cost.
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March 4
The salon is super ; the managers and other salon specialists are professionals . Everything is very fast, mobile and on time. Special thanks to our manager Tair, who guided us from the beginning to the delivery of the car. I really liked it . I recommend.
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October 3
The service is at the highest level. I would especially like to mention Victor's manager, a professional in his field.
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December 17, 2023
The quality of the work wants the best. I left the car under warranty. At first, the windows stopped working for me. I have dealt with this problem three times, but only the third time they recognized the problem and applied for a replacement of the power window control unit. Now the signal is gone. They also didn't want to take the car at first. Then, after all, they drove me to the diagnosis. We spent two and a half hours poking around. As a result, they said that the horn itself was not working properly. And without a signal, it's somehow not comme il faut. While waiting for the spare part, you need to do something. I went to the debriefing to put a replacement for now. I found it from the accent. We checked it before installation. I happily went to put it on, put it on, but it doesn't work. I decided to check my signal. In the end, but also turned out to be a worker. Now I don't know what to do
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November 22
Excellent service.the service is at the highest level.we had a consultation and explained everything clearly and politely
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March 7
A wonderful salon, an excellent choice of cars, qualified staff, convenient Parking. Everything is great. I recommend you to visit
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May 30
The staff are well done, the service is very pleasant, especially the guy is the manager of the Alibi Shore, very polite, the service inspires confidence
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2
August 15
Yes, they can attract something, but unfortunately there are no new cars at an affordable price like Tucson and Satafe under the age of 23
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January 18
Excellent service, very attentive managers. Real experts in their field. The process of purchasing a car is easy and carefree.
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October 27
Well done, they serve the client at a higher level of tea, coffee, juice of such auto salons, you can stretch
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January 29
It is convenient that you can see from the cameras what the master does with the car when you arrive at the LLP. Cameras in front of the mini bar, you can watch while drinking a cup of coffee with fresh pastries🫶
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April 16
Handsome guys! They do everything quickly... prices would be reduced a little and spare parts, so that everything was available, it would be super!
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May 14
At the beginning of the year, we purchased a Tucson, the service is excellent. The only thing when issuing a manager's car is not frozen with an explanation of what is for what and how it is arranged, after how long the first one is. etc.
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February 23
The service cannot eliminate the fogging of the headlights on a new car, and the drivers who work in their service are some young guys who I do not know and stood playing, I personally watched on their TV,the management of the Hyundai service in Suyunbai Almaty, you need to recruit masters and not assistants for your service station
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February 29
Well done!!! Everything is fast, Rinat guy is generally above all praise, the workers are well done, the insurance is a loan, but the pros are the pros
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October 4
Friendly and attentive staff. In particular, the managers Nursultan and Aray.
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February 17, 2023
Являюсь клиентом автосалона и сервисного центра Hyundai Suyunbay уже несколько лет. Если к работе отдела продаж были и остаются вопросы, то в сервисном центре работа поставлена на очень высоком уровне. Начиная от принятия обращения по телефону и до самих ремонтных работ, чувствуется профессионализм большинства сотрудников. Поскольку к услугам сервисного центра я прибегал неоднократно за последние 3 года, могу максимально непредвзято судить об уровне работы, будь то планового ТО, ремонта или гарантийного случая. Видел в работе разных сотрудников, но об одном из них скажу особо. Тарасов Владимир - безусловный лидер по качеству работы. Все вопросы решает профессионально, оперативно, спокойно, вдумчиво и уважительно. Его отношение к работе заставляет поверить, что у нас в стране уровень сервиса может измениться к лучшему, если таких работников в каждой сфере будет больше. Я сам в какой-то мере работаю с потребителями услуг, и заметил, что в своей работе даже перенял некоторые навыки работы Владимира с клиентами. Надеюсь на сохранение такого высокого уровня работы сервисного центра и в будущем.
3
December 7, 2023
Good sales managers, everything is as it should be and will advise and tell and show. But contract lawyers work for a long time. And most importantly, there is no trade-in department. We gave the car to a trade-in and waited for our new one for 5-6 days. They could not figure out the documents, the receipt of money, etc.
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July 6, 2023
Отличный сервис, адекватный и доброжелательный персонал! Минус, что принимают только наличные, либо пластик, это не очень удобно. Надеюсь в скором будущем это изменится) А так всё на высшем уровне, молодцы! 👍
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July 20, 2023
Качество работы хорошее персонал вежливый профи отношение к клиентам хорошее внимательные посоветуют как лучше сделать продать или купить, выбор товаров хороший есть из чего выбрать
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June 18
👎🏻👎🏻👎🏻 The service is getting worse and worse, I have been in service for 5 years, and everything is going down, The service is at the bottom!!!
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November 19, 2023
Thank you I really liked it, the managers explained it very well and thoroughly,thank you I really liked Hyundai center
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April 16
The salon, like everyone else, is similar. The staff is good, everything was explained. But you can't just buy a car, wait a month or two, at least, and this is for the citizens of the KZ
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November 25
The best service. Competent car electricians.
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October 4
The service is not very good, you can't get through when you want to sign up for something
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October 12, 2023
There are no complaints about the service, but a careless attitude to work, they understood the wing a little, not much but not pleasant, I saw it after a few days, you can't prove it anymore. In general, there was an unpleasant aftertaste. The wires were wrapped with blue duct tape, which catches the eye as if there is no black.
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March 25, 2023
Ужасно стало, как-то мрачно и неуютно, раньше приходила как к себе домой, а теперь поменялись сервисные консультанты, впаривают все что можно за большие деньги, причём не моргнув глазом. Ещё осенью жаловалась на небольшой шум двигателя , тогда сказали, что это некритично. Недавно опять пришла с этой жалобой, а теперь говорят, что мотор сдох и предложили б/у мотор за 1 млн тенге или заказать новый за 2,5 млн тенге. Але, гараж, что я слышу ? Причём сказали, как вы ездили? На ней ездить нельзя!!! А осенью тогда что ж молчали? Ну что ж, поехала тогда к другим механикам, которые посмотрели мотор и сказали , у вас масла маловато, надо просто поменять. Ну и где же правда? А правда в том, что эти так называемые консультанты делают день на доверчивых клиентах. А кофе у них стоит от 890 тенге, а раньше предлагали бесплатно...
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October 3
I liked everything very much, especially the staff.
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February 20
It is this car center that is good. I work here, I take a plane. Thanks to Vladimir from the service center
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October 13
They were waiting for the debt and they didn't pack the box, I packed it myself, it's bad to serve there
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March 30, 2023
Мне пришлось обратиться ремонтом хундай Солярис. Отношения персонала :довольно вежливые. После диагностики авто рассказали мне о поломке, и, что нужно сделать. Ремонт был произведён качественно и быстро.
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February 16, 2022
Сервис намного лучше чем в салоне на Аль-Фараби-Жарокова. Сотрудники более приземленные, внимательные. К тест-драйву доступны любые модели авто, без проблем и лишней волокиты садишься сам за руль и тестишь. Доп. оборудование не дешевое, брал к палисаду 2022 выдвижные пороги, обошлись в 960 тысяч тенге. Трейд ин немного выгоднее, чем в той же киа (Аллюр Авто). Всегда просите официальную скидку на все, нормальный и адекватный менеджер всегда пойдет на встречу адекватному клиенту.
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February 29
Excellent service, attentive staff! Special thanks to Nikita's manager! 😄
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November 22
There is one that is not needed , any one I will be very glad to take it
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September 13, 2023
Провёл незабываемые 5 часов в ожидании ТО, причём обозначенные мной проблеммы так и не решили, а вот то на чём можно заработать с удовольствием "якобы" сделали... Худший из сервис центров хёндай! Не надо было изменять Калкаману...
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July 30, 2022
Грамотно и ненавязчиво проконсультировали, разъяснили все вопросы и показали всё, что спросили. Сам салон приятно удивил наличием небольшой выставки необычных экспонатов.
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September 3
A good store and polite staff.
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October 28
Everything is fine well served
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December 3, 2022
Пользуемся с супругом услугами сервисного центра. Качеством обслуживания удовлетворены. Удобно, что можно и в субботу, и в воскресенье поставить машину на обслуживание. Удачи салону! Надеюсь обслуживание и дальше будет на высоте.
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August 14
The interior is good, the price is reasonable
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March 9
A standard car dealership is more or less convenient, but otherwise it all depends on you what you want
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