Kapitalbank
373 reviews
October 24, 2024
The staff is not polite
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1
1
December 1, 2022
It is convenient that you can schedule visits through the app. Great. They do everything quickly.
I opened cards and accounts. They are conveniently located.
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3
April 29, 2023
A very strange branch of the bank .
The website shows the opening hours of this branch, on Saturday it should work from 9:00 to 15:00. The contact line also confirmed that the bank is working on schedule.
And in fact, this branch does not work. He lives by his own rules.
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3
February 19, 2024
There is an ATM from Kapitalbank nearby, where you can always withdraw banknotes.
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3
May 8, 2023
A great bank! Polite staff! Everything is on time! We made a map quickly! I recommend it!
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3
November 10, 2024
Excellent service
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May 6, 2023
The staff is not very polite. It feels like my money is theirs, and they're doing me a favor.
Very small and uncomfortable. I regret that my university chose this bank.
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3
March 12, 2023
It's completely idiotic to wait 2 hours to top up your card with local currency!!!! The ATM with dollars does not work all the time! There is only one cash register at lunch, or maybe you will make a normal distribution of employees for lunch, and not all at once? Think about it, a free tip for you
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3
1
March 28
There are very long queues
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February 18, 2024
Everything that needs to be done very quickly, + the most favorable exchange rate
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3
November 16, 2022
I came to make a transfer. When writing in the ticket, it was indicated that there were 14 people in front of me. In reality, there were about 35 people! I waited for 1:50 hours.
I found out at the branch that the Golden crown system (and several others) have not worked at the bank for 4 months. There's not a word about it in the app. On the contrary, it says that everything is fine. Is it difficult to warn about this in advance?
There are a lot of people. I won't apply here anymore, it's easier to go to the center.
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4
March 11, 2024
Service display Level 0. The queues are far from the face. Especially on Mondays. If you want your business to finish earlier come to the bank in the morning, leaving all your work!
See original · O‘zbek
2
2
July 15, 2024
The service is good. Only a constant queue
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June 24, 2022
Excellent service, the bank's operational staff is always happy to help you solve all kinds of issues. Politeness, comfortable service, speed, that's why you should contact Kapitalbank!!!
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3
2
January 16, 2024
A good bank for entrepreneurs and individuals. They always meet the bank's customer halfway.
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1
July 16, 2022
Polite staff. It is clear that the guys are trying hard. So far, I'm just mastering the application and a set of services. Good luck to the Capital Bank team, and prosperity and well-being to all clients.
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3
1
July 18, 2022
A good bank. If you don't want to spend half a day here, it's better to reserve a queue at the bank through the app, as there are always a lot of people here. The staff is polite, does their job.
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3
3
April 29, 2023
The mess is complete, no one knows anything, they are thrown from one operator to another, to a third. The queues are huge, and when the card was reissued, they did not warn that the card would be available only in a week.
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3
May 6, 2023
We opened an account for my daughter..
a lot of people..
The expansion of the branch should be on the bank's agenda..
In general, well done, they manage to serve visitors 👍
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3
January 25
Better bank in Uzbekistan
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April 7, 2024
Good service. There is a very long queue.
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3
May 7, 2024
Terrible service, incompetent staff. I strongly advise against it.
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2
January 4
Services are very weak
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2
July 23, 2022
Everything is fine.
A small minus is the kilometer-long queues, but the room is cool, comfortable chairs.
While I was reading, the time flew by unnoticed 🙂
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3
2
February 20, 2023
It is not possible for a non-resident to order a card immediately from a bank, you need to make a preliminary application through the application. There are queues at the bank. On some racks, it is not possible to sit down, you have to wait standing up and sign on the printer. The cards are delivered in an unopened envelope.
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3
March 29
The place is heavenly
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January 8, 2023
This branch provides almost all services: You can change currency, cash out money, make transactions, transfer money, open a card.
Minuses:
- Repairs are underway, which is why the bank's territory has greatly decreased.
- The queue of people, the organization is very weak. In summer, they will have to stand in the heat without benches and an awning.
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3
February 17
There is no parking
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August 9, 2021
A great bank, and there are reasons for that:
1) In my cases, there has never been such a thing as CAPITAL BANK ATMs being empty
2) About the advantages: in the branches of this bank, I received money transfers on Sunday and on weekdays I received money at the head bank and at night
3) I generally hate banks, but I fell in love with this bank.
5) Dear organizers of the internal order of the bank and the methods of uninterrupted operation, thank you very much, I bow low to you!
6) My opinion:
In my opinion, this bank IS A LEADER IN QUALITY AND SPEED.
BRAVO GUYS! WE FEEL YOUR EFFORTS, WE APPRECIATE YOUR WORK, KEEP IT UP!
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5
3
April 6
Everything is fine, we quickly exchanged rubles at the exchange rate of the Central Bank
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1
March 14, 2023
There are a lot of expectations
The service is good
Polite staff
Customer relations 5
Repair 4
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3
June 7, 2023
Good service all employees work quickly queue by numbers good bank
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3
May 14, 2024
Everything is fine, but there are a lot of people
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April 1
A good bank
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December 6, 2023
Very slow service, a two-minute question takes at least half an hour. You cannot change the number linked to the card through the application, there is no application at all. I took the ticket, waited 20 minutes instead of the promised "less than 5 minutes" to find out that my ticket was not working! I advise you to avoid this bank.
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3
July 27, 2022
I ordered the card 3 weeks ago, I received a message that the card is ready, I come to the bank, there is no card. A very strange attitude towards customers. There is confusion and huge queues in the bank itself. At the information desk, they will prompt and tell you everything, but it took a lot of time to just pick up the card, and in the end, I did not receive the card. Fortunately, the air conditioners are working inside.
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3
December 7, 2022
Quickly, politely, competently. Yes, there are overlays, but everything is solved in the shortest possible time. I liked it!
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3
2
February 25, 2024
Long queues are very long in exchange .They stopped going there
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1
2
May 5, 2024
Everything is clear... But there are often queues
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3
November 1, 2023
The most terrible bank of all that I had to deal with. Card service is disgusting, it is impossible to top up the card balance in cash through ATMs. Queues are many hours long. I was a customer of this bank for three days. I don't recommend it to anyone. Bypass this bank side.
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3
1
July 25, 2022
Thank you for working on Saturday, at least money transfers are available. One big disadvantage is long queues, it takes a lot of time. We need to increase the staff for fast and comfortable service
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3
1
December 30, 2022
The employees are trying their best.Despite this, the queues are long, apparently just a shaft of people who want to receive the service of this bank. I've been waiting for my turn for a very long time.
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3
December 6, 2024
There are no parking lots, huge queues, employees do not follow the rules
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3
June 8, 2022
The service is excellent, the attitude to customers is at a high level, the staff is competent and polite, inside it is comfortable. Good luck to you in all matters, thank you.
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3
November 24, 2022
Very slow!. While you are waiting for filling out documents that have already been filled out and submitted online, you need to stand, there are not even chairs. The system is not configured, there is only one person to fill out the documents. "No one else is allowed to teach"
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4
February 10, 2022
A branch of hell on earth, very incompetent employees, do not solve anything at a time, they have to travel 10 times, and if they do not do something, they did not even bother to notify. There is no customer orientation at all, everyone talks like that, as if you are asking them for a loan. There is no service whatsoever. I do not recommend anyone to be served here as a legal entity.
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7
1
February 6, 2024
Very much worse serve. Incompetent employees send to the central office if it is necessary to issue ordinary documents. Even useless if you take turns online, the queue system will not work. It is not always in place to sit in a receptionist. I wonder how they got the title of the best bank. Better use another bank
See original · O‘zbek
2
2
May 21, 2024
Staff and nachalnigi are very rude in their treatment
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1
March 4, 2024
Terrible service, huge queues, very slow operation
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1
2
May 4, 2022
So-so service. Only one operator has a terminal. You wait until your turn comes, go to the operator, who asks if I will pay in cash or by card. If by card, you will be redirected to the operator who has the terminal. And he has a live queue there. And it turns out that you've been waiting all this time just so that you can sit and wait again.
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4