Nothing works all the time. One window has been allocated for foreign citizens, where the program is constantly hanging. Incompetent employees. Very long queues
On the one hand, the progress is on the face, the electronic queue, the security service keeps order, on the other hand, it's still an hour and a half to wait to put the currency on the card, it's too much.
I didn't figure it out. They quickly sent for help. But I'm looking at the data now - it doesn't work on weekends, it's also impossible to do anything in the evening. I.e. you have to leave work
There are a lot of people, some kind of pandemonium, but the staff are very patient and try to help everyone. Everything is in Russian, everything is clear.
Everything is very long, the service wants the best, the staff are poorly trained, the bank's application is good and convenient, but the staff at this bank is very slow.
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Anonymous review
May 17, 2021
The guys are doing a great job.it's clean, cool and most importantly everything is fast
There are a lot of people on Saturday, but not everyone is accepted. It is better to change the working hours: Monday is not working, and Saturday is working.
We ordered the delivery of a narrowcard a month and a half ago, they are still being transported, they call after lunch and do not pick up the phone, they promise to solve the problem and silence on messages in orange
Girls who are sitting on transfers brazenly skip the queue for money. One of them is Russian and the other is a tall girl. And the guy who is responsible for them is also in their share.
Disgusting. In four hours, I stood in 3 queues of those without a queue.
As a result, they sent one in the food. He went to Ravnak.
I stood in line for an hour, accepted the documents - tomorrow I will receive them.
The queue did not wait long, if everything is filled out in advance, then the reception time at the window is about 5 minutes and the next day the plastic cards are ready (already without a queue)!
A terrible bank that for individuals (eternal queues), that for business, the tariffs are unrealistic, definitely not for a novice businessman, but the staff is rude)
Huge queues, although electronic. The system of international transfers consists of two queues: the first is to fill out documents, the second is to the cashier...