Kapitalbank Atb Toshkent Shahar Filiali
919 reviews
November 28, 2023
Cool, but there are always huge queues, online recording does not work at 100%
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1
August 2, 2022
We issued a card here. Everything is successful. A dollar bill was made during the day, and the next day the uzcard was ready. The queues are long, they came an hour before the opening, they were tenth in line, they served us only for lunch. There is a long queue to pay for services. And in general, there are a lot of people.
The exchanger is working, we were able to quickly change money into dollars.
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1
August 25, 2024
There's a lot of queue
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3
September 4, 2024
Credit workers)
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July 15, 2022
One of my favorite banks. On the plus side, the staff works quickly. But among the disadvantages, it can be noted that this office hardly copes with the load. I think this may be due to the influx of tourists.
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3
June 28, 2022
The most disgusting and outdated bank. You come at 10 a.m., wait in line for 3 hours, and then all the employees leave for lunch at the same time...! I hope you can change your system so that customers are treated better and not forced to spend half a day at the bank. Many functions can be transferred online, please think about it. You can also make it possible to take a queue at the bank online and monitor it online too, it would be very useful.
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6
November 14, 2024
Excellent staff
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March 7, 2024
ATMs with exchange and replenishment are regularly disconnected on weekends.
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January 24, 2023
A wonderful bank! A very fast queue, a qualified employee explained to me in three seconds that there would be no card (((( Excelsior, gentlemen, just gentlemen.
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3
October 26, 2024
Everything is solved quickly
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July 14, 2022
Long queues. You have to come early in the morning, for the opening. There is a separate queue for foreigners, there are about 12 people per hour. Take the application and fill it out in advance while you are sitting in line.
We need:
1. A foreign passport.
2. Check-in from the hotel.
3. Local number.
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4
August 26, 2023
There are many queues, if you are a bank customer, then you can book a queue through the Kapital Bank application
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3
1
June 3, 2024
I changed money. Everything is convenient, fast
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April 2, 2024
One of these days I plan to open a visa card there.. friends praise this bank
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3
2
July 26, 2022
I have not seen such a bank yet.
There is a queue in the electronic queue.
The office is very large, half of the employees sit "in the soap", half do nothing.
Queues of several hours.
I work from 9-18 and even have an hour break. Damn, well, you don't want to train the staff so that everyone can do everything, so at least extend the work time!
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1
April 7, 2023
I didn't figure it out. They quickly sent for help. But I'm looking at the data now - it doesn't work on weekends, it's also impossible to do anything in the evening. I.e. you have to leave work
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2
November 20, 2022
Everything is fine, but parking is difficult, because it is occupied by bank employees, and there are always a lot of people, but the queue goes fast
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3
September 1, 2022
The service is good, but there is always a long queue, convenient location, and everything is fine
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4
April 6, 2024
Everything is clear, but the staff is a bit arrogant.
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August 2, 2022
The office is always busy. There is a very heavy burden on the people working there. Employees sometimes try to help (I especially want to highlight the guards on weekends who replace the receptionist), but you can safely spend the whole day in line.
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September 21, 2023
The card is opened for three days and in order to put money on the card, you need to defend two queues. I don't know why everything is so difficult
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3
1
March 2, 2023
Huge queues at the exchange office. There is a narrow sidewalk next to the bank, two oncoming people will not disperse, and there are a lot of cars driving along the road. The staff doesn't care if the client came or not
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1
2
June 24, 2022
Huge queues. The bank is not coping. Operators sit like sleepy flies, if the person who was in the queue has already left, the operator sees it and sits on the phone. They are constantly distracted, they go somewhere. The bank should be interested in providing the best service to its customers. But they show their disregard. Terrible service. I will not recommend Kapitalbank to anyone
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4
October 19, 2024
Excellent service!
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October 12, 2023
Excellent organized work with individuals, professional and attentive staff
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November 24, 2024
There is a lot of queue
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1
October 22, 2022
The bank itself is excellent. We need to finalize the service. You can do something that would do everything in one window, and not run around the floors. Sign here, then go to the second floor to get a card.
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1
1
September 21, 2024
A large queue
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3
June 11, 2022
We opened an account in June 2022, everything was successful. The queue was long, but there seemed to be enough space for everyone. We were ready to sit all day, but we managed it in 7 hours. Of the disadvantages, there is little information on issues of interest in the public domain, everything had to be questioned by employees.
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June 5, 2024
I changed tenge. It turned out that the cash register does not have all the currencies that the bank exchanges. Everything is slow, the data is entered into the database, the receipt is printed. It takes 15-20 minutes per person.
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3
1
December 17, 2024
Huge queues
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December 18, 2024
They work well
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January 14, 2024
Low competence of employees. They do not understand the services provided by the bank.
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1
January 23, 2024
A big queue. But the staff did well. They are coping
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October 8, 2022
Long service time. Long queues.
There is no separate queue for "card tourists". Everyone is standing in a common queue.
There are huge queues at the cash desk for exchanging, depositing and receiving money.
Not a bank, but one continuous big queue
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1
1
September 19, 2022
The service is long due to the large number of customers and the small number of work windows and operators. Currency exchange ATMs are mostly not working, and you have to wait for hours for a free cash register.
Positive: The bank's employees are polite and ready to help in solving problems or questions.
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1
1
January 30, 2023
The specialist, in my opinion, at table 25, "I can be wrong," was very reluctant to answer questions, basically the answer was "read it, everything is written there."
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3
October 3, 2024
There is a lot of queue
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March 29, 2024
There are a lot of people and the queue is too long, I will not come to this branch anymore
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July 16, 2022
Nice polite staff. There are a lot of people, but they can probably handle it. At the same time, they explained everything in detail and took their time.
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May 31, 2023
Everything is quite fast, not ideal of course, but everything is acceptable.
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May 23, 2023
Separation of Hell on earth))))) There are constant queues, both for currency exchange and for opening an account. Usually there are more than 30 people in front of you.(
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1
June 18, 2022
A terrible and incompetent bank. Employees don't know how to work. One person works for everyone
and he serves only his own, and the rest stand in line in the morning and without moving forward with the queue all the way to number 260. It's just a terrible bank, I don't advise you to go there!!!!
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2
2
July 12, 2022
A nice bank, but crazy queues! There is only 1 person to service cards and accounts! Of the advantages - despite the fact that I spent 3 hours in queues, the Visa card was issued in 30 minutes! The very polite staff explained everything and tried to help as best they could. I chose this bank for a relatively convenient banking application
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July 22, 2022
The electronic queue for creating maps is very fast. There is already a live queue for receiving and it is not so fast. Important! After receiving the card, please specify whether SMS notification has been enabled for you!! Because I had to come again because the cards didn't work.
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4
May 12, 2024
I changed dollars and rubles at a good rate, I recommend it
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January 25, 2024
There are a lot of people and not always competent managers
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March 29, 2023
A good department. 4 for the imperfect professionalism and knowledge of the employees. I think they will fix it over time.
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3
1
January 12, 2023
I have trusted this bank for more than 10 years. The service is fast and high-quality, not counting the defective Orange branch, which has no place in the financial market at all.
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3
March 23, 2024
A cool bank, I use almost all services
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