Girls who are sitting on transfers brazenly skip the queue for money. One of them is Russian and the other is a tall girl. And the guy who is responsible for them is also in their share.
Of the advantages, convenient services have been made in terms of digital
Of the cons, the customer service is very terrible and long. There is no cash loading terminal on the card. We have to defend queues in order to put our own money on the car
Nothing works all the time. One window has been allocated for foreign citizens, where the program is constantly hanging. Incompetent employees. Very long queues
A good bank, banks in Uzbekistan have made a huge step forward recently. But there are huge queues in this department.
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Павел
Level 16 Local Expert
January 5, 2023
Everything is fine, but after 11 a.m., waiting for your turn is too long. Recording through the app doesn't help either. They refer to the lunch shift, which leaves 2.5 managers
The main branch of the bank. It is convenient for me personally, because it is next to the house. On the other hand, there is always a crowd of people around him.
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Артем Артем
Level 11 Local Expert
June 15, 2023
Everything is very long, the service wants the best, the staff are poorly trained, the bank's application is good and convenient, but the staff at this bank is very slow.
A great bank.. There are too many customers now :))) There were very long queues at this particular branch of the bank. I am served as an individual...a long time ago.
There are a lot of people, some kind of pandemonium, but the staff are very patient and try to help everyone. Everything is in Russian, everything is clear.
They served super fast at the checkout, I haven't seen this in any bank yet. The employee working with individuals was very kind and attentive.
Thank you.
They open accounts here and issue working cards in $$$ and €€€! 😂
The surroundings look a bit chaotic and look like a bazaar... but this is the East! 🤔
A big bank. But you just need to write the window numbers on top. There are no signs where the window numbers are and where to go.
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Яна Иноземцева
Level 7 Local Expert
July 22, 2022
The electronic queue for creating maps is very fast. There is already a live queue for receiving and it is not so fast. Important! After receiving the card, please specify whether SMS notification has been enabled for you!! Because I had to come again because the cards didn't work.
Terrible bank, low-level service. I came to get a transfer, stood in line for an hour on a coupon and only 2 people advanced, and there were 12 more ahead, it turns out I would have stood for another 5 hours to my room, as a result, I left without waiting. One cash register was working and the employee came and went, and you wait, I won't go to this department anymore
In general, everything is fine, but the kilometer-long queues and the sluggishness of the bank's staff are simply amazing. I hope that the managers will take measures and the work will become more dynamic