Kapitalbank, branch
244 reviews
October 21, 2024
The service is very fast!
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July 3, 2023
It is a very popular place with high traffic.The services are provided politely and competently.The only drawback is the queue.
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3
1
December 14, 2023
There are huge queues, there are few people working, it is necessary to expand very urgently, you go in for a five-minute case, you wait in line for 2 hours
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4
October 26, 2022
Making cards in 10-15 minutes. the issue is in 3 days. The whole office is an open space. It's funny at the entrance on the right (credit department) It's like they have a consultation there, about 15 people. I'd be crazy to work in such close quarters)
The service is fine, I don't know Russian in some places (and I don't have to) But just thinking out loud. Overall, a solid department. But to take a commission from cashing out your own card? Are you serious?
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3
1
January 10, 2023
Everything is fast and clear, attentive staff who help you navigate the intricacies of banking. The gold visa was made in a day with delivery.
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3
September 19, 2023
Good work with clients, quickly and competently consulted and issued a card
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3
1
February 13, 2023
Excellent bank, good service, many issues are solved online, I am very satisfied, and their application is cool.
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3
2
December 6, 2022
I am disappointed with the customer service. the staff's attitude to customers is as bad as possible. Every month I paid the car loan there and sometimes exchanged $, but recently there was a case when an employee said that it was impossible to cash dollars from a visa humans card, I asked why and how long ago they stopped, to which she replied (with a rude tone) it is simply impossible and we do not cash out
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3
2
November 29, 2022
A good department in terms of speed and service. Definitely faster and better than the central office. Everyone is trying very hard and helping! Thank you ❤
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3
3
December 8, 2024
The No. 1 bank in Uzbekistan is My opinion.
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February 9, 2023
Polite staff, helpful! They are trying to help! Minus 1 star is an incomprehensible policy of the bank's management, they asked for $ 4 for a transfer from America, although the sender had already paid from that side, well, they turned around and took off no loads in Ipak yuli bank. It's strange!
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3
1
December 14, 2022
I went in and took the ticket, after 1 minute I was called to the window to issue the card. I issued a Euro Mastercard card. I filled out all the documents, paid for the registration and in 20 minutes I already had the card. I definitely recommend it. I arrived at the bank at about 16:00.
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3
1
November 23, 2022
Very fast service compared to other banks. The staff is attentive and polite. Non-residents can receive a card within an hour (provided they stay in Uzbekistan for at least 15 days). You don't need a PINFL. There is a toilet)
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3
September 11, 2023
Of the advantages, it is spacious and clean. Of the disadvantages, there are no golden crown transfers. To top up the card, you must first contact the operator, then to the cashier. Is it really impossible to top up through ATMs? There are no multi-cards either. No interest on the balance. In general, it's still growing and growing. And there is also a very short period of the card, probably because it is paid...
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4
April 10, 2023
Professional and courteous staff. Convenient conditions for customers. But morally outdated ATMs that do not recognize and therefore do not accept new-style soum bills
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3
November 12, 2023
Good bank, friendly staff.
That's why there are a lot of people.
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3
February 18, 2023
Probably the most responsive and benevolent, and most importantly, patient staff, starting from the doorstep and ending with the cash register. Well done!
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3
2
October 22, 2022
Of course, everyone will have their own truth here. In October 2022, I received the cards in 5.5 hours. In the first place, as for me in the current situation, this is normal. I don't understand people who aren't happy yet. After all, the amount of work they have increased by 1000 times.
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3
1
January 11
I made a map in 30 minutes
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November 23, 2022
It is better to come in the morning, there are fewer people, fewer problems than with other banks, and this is a big plus, the customer orientation is average, it was not difficult to open a card, I spent about an hour in a bank branch for this purpose
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3
1
October 23, 2022
The service is excellent. The money department of Atabek aka is a very good person and specialist, diplomacy is at the highest level! Well done!
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3
July 12, 2023
The service is good, the average waiting time is 40 minutes. Depending on the complexity of the operations.
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3
September 14, 2022
I have issued a Visa card in the orange application.I received it without problems and queues, it is very convenient.I also replenished it without interest.I exchanged the currency.The bank's employees explained everything, where and what.Minimum time.
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3
July 26, 2022
Being an entrepreneur, I would never have opened an account with this bank. Illiterate inexperienced "experts" will not even listen to your arguments. And you will be compensated for all this with an allegedly low service fee. But what you want to get from them, for example, some kind of help, you will get in the form that is convenient for them, and not in the way that you need. Draw your own conclusions.
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3
1
November 28, 2024
Excellent specialists
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January 19
Better bank in Uzbekistan
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June 27, 2022
Excellent service. Well-chosen staff and friendly staff. The only note to the bank is to improve, or rather reduce, the time of money transactions, transfers and deposits.
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3
2
November 6, 2022
The service is good, attentive to the customer, explain questions and problems. And they really help with the problem. I am happy with the staff.
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3
February 26, 2023
A good bank. Clearly the operators are working. Competent consultations. Everything is prompt
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3
2
August 16, 2022
The speed of work is very slow, operators talk more among themselves than with customers. Three stars for the care of the girl at the reception who is very friendly, will explain everything and help in any way she can
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3
1
September 5, 2024
Good staff
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1
June 25, 2024
Juda kotta odam keladi koʻp vaqt ketadi kutishga
1
1
May 21, 2023
Through the application, you can book a queue, and when you come to pass without a queue, it is very convenient
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3
1
April 21, 2023
a good bank with competent service and courteous staff. only queues at the cash desk and old-style ATMs that do not accept new soum bills and dollars with a face value of less than 50, as well as those that do not service a narrowcard for account replenishment, definitely require improvement.
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4
1
January 19, 2024
Гап йўқ ходимларини мижозларга муносабати ало даражада👍👍
3
July 13, 2022
Employees work very slowly. In addition, they let "their own" go ahead.
And yet, apparently, before opening, one of the employees collects a certain number of coupons and then passes them to "his" (and perhaps later receives a reward for this). A permanent agreement!
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3
2
February 23, 2023
I like the location of the bank and ATMs; since I live a little far from the center. And some of my friends work there...;
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3
2
November 17, 2022
A good bank in Tashkent. Good service, nice staff. The map was made quickly.
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3
1
October 19, 2022
Queues, no supervisor, no toilet.
At lunchtime, some of the windows continue to work, but of course more slowly. Because of this, you can't leave for lunch, because there is no scoreboard with a queue. It's a disgusting place.
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3
November 12, 2022
Everything is fine, but these are portable chairs... It is strange that not all windows have an electronic queue. There are a lot of people...
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3
October 5, 2024
Everything is as it should be👍
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3
September 10, 2022
Do not go to the bank on Monday, in the first days of the month and after the holiday - super combo! There are a lot of people! And so everything is well done and organized: an electronic queue, toilets, water.
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3
1
January 30, 2024
You can put 8 more employees in the interior to receive clients
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3
August 2, 2022
A disgusting branch, not only do they collect giant queues, but bank employees have no idea what a BIC is! The head of the department speaks boorishly, he can't really explain anything! People are being chased from window to window
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3
1
December 28, 2021
Excellent bank, friendly staff, ready to help all visitors. I took out a loan from this bank, they suggested what and how to do it better. And how can you monitor the vilification of this loan.
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3
May 5, 2022
I got into a period when there were not many people, they were served quickly, in general, the exchange rate is pleasing, the only thing that creates difficulties is the entrance and exit from the bank.
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3
May 28, 2023
Kapitalbank is an excellent bank in Tashkent,
That's where I get my services
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3
1
November 18, 2022
They work very fast, the fastest card receipt I've seen. From the moment of the application to the receipt of 20 minutes!
Everyone should work like this
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4
December 3, 2023
Well done, they work well and quickly.
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3
November 14, 2022
I came twice to pick up the uzcard. Because they made a typo in the name data. I informed the manager that my residential address was incorrectly indicated in the contract, they were OK and did not correct it.
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3