Sooo long service. The queue is large, and there is often one person at the assembly and at the checkout who can't cope. I have been waiting for orders for the last few times for 13-15 minutes, which is indecently long for such establishments
Everything is bad. the staff is terrible, there are never checks at the self-service ticket offices, they always cook for a very long time. I'm disappointed.
The order must wait 30 minutes; the order numbers are screaming for the whole hall; the burgers are cold; the chicken is spicy, although they ordered the usual one; the only time I didn't look at what they collected and eventually didn't put a huge potato. Okay, sauce, but a huge plate of potatoes!
Never set foot here again, although we went quite often
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Юлия Белькевич
Level 6 Local Expert
July 5, 2024
Terrible service.
I made an order through the app so that it would be ready at 18:00. The result: 18:15 the order is hanging on the scoreboard, as if it is being prepared. I approach the employee to clarify how much longer to wait and it is clear from his eyes that no one has seen this order at all and they ask me to wait another 5 minutes. The order was given at 18:25!!! Ice coffee caramel is disgusting, caramel is just a drop on top of the foam, watery taste!
Terrible service!
Such dirty toilets are rarely found even at train stations. It can be concluded that the kitchen is not all right with sanitary rules and regulations. There's a problem with cleanliness in this place. And the food is ordinary, average lousy, as they say.
We stood waiting for 15 minutes until the order was accepted, in the end we were dissatisfied, the buns on the burger were burnt and hard, the potatoes were not salty at all and the wings were delicious, just spicy, it seemed that the cooked food had been heated in the microwave for a long time
I do not know what began to happen with KFC, but the quality of food and service is the same every day. What exactly does this branch have to do with it? Firstly, cold dishes that are suddenly becoming the norm, and secondly, have the employees themselves tried to eat sanders fries with their hands?! Are the forks sanctioned specifically at KFC? Take a dip in the sauce with your hands, lick your fingers and go home. Yeah, thanks, but I don't want to repeat the trip with such a service.
We waited a long time for the order,got tired and did not completely double-check. The chickenburger was not reported. Check the orders for completeness, something is constantly not reported, then the burger, then the sauces
Well, the food is classic.Unsettled in choosing with yourself on the spot, the careless attitude was given with you when ordering on the spot.Also, orders are not beaten off, the scoreboard is ready, empty, ready orders are shouted on the floor of the hall.Non-throne tables.Masturbation in toilets
I wanted to eat chicken on Wednesday evening.
As a result, I have been waiting for more than 25 minutes and judging by the order numbers, I have to wait for a long time. There are more than 10 others in front of me and they give them out extremely slowly, one every 2-3 minutes.
It's a shame, not fast food!
There are no questions about food, but the service is disgusting. The girl at the checkout looked like a cloud, you can't put such employees at the checkout. The waiting time for three orders to ours is about 15 minutes. The cleanliness in the hall also leaves much to be desired, the tables are sticky.
Instead of collecting the order, the employee stood and talked on the phone. There are already 2-3 people on shift and they don't want to work normally
If you have a desire to spoil your evening, namely to wait for two burgers for 40 minutes, then go straight to this kfc. It is easier to place an order yourself through self-service than to wait for the cashier. A burnt bun as a gift. I highly do not recommend it.
There is no water without gas, the food is cold, dirty, either potatoes or sauce are spicy for some reason, and they didn't put enough napkins. That's all.
We love the Kfs, but this point is upsetting. There is no meat in the burger, but one breadcrumb with a bun, a couple of potatoes were poured. It was a pity to take it out and saw it late
It is always delicious, the staff is polite, clean and tidy, There is always a KFC in Minsk wherever you are, it's very cool.Even when there are a lot of people, the order does not take long to wait 👍
Explain it to me. Why can't any dish be ordered without sauce? Well, maybe just drinks and ice cream. Well, I don't want sauce for potatoes today. And the burger has its own, why spoil the taste. And the kiosk does not skip the order further until you choose the sauce. And there is no "no sauce" option.
The food is delicious, but compared to what is in the picture, and in real life, the food is reduced by 3 times for sure... and the money is not small...
They cook differently in different KFC's. And of course, this is a franchisee, specifically, it's pretty good, it's located near the house and I often come here. The staff is NOT as polite as possible, but anyway, the main thing for me is to eat, not a strained smile, but when it came to an argument, the situation upset me very much. I bought a burger, it turned out to be a very hard piece of bone or something else in breadcrumbs, of course my teeth and gums met with it and this meeting was very unpleasant, I thought that anything happens, I put this piece on a napkin and you know what? I got the second one as a gift! I turned to the staff, they looked at me like an idiot, they said that they would not beckon, since I had almost finished (I ate a little more than half), with a dissatisfied look and rolling my eyes, the girl asked the guy to replace the burger, the guy quickly gave me a new one already ready, and it was icy, straight cold, I took it he didn't even turn it around and said it right at the checkout, the guy said that he was normal after touching it, but no, he was straight cold in the end, he admitted it and went to make a replacement burger himself (can it be done by a non-kitchen worker? I don't think so). As a result, I got rid of it and got my normal schefburger. Now the question is: was it worth it and do I have a desire to come again?
I bought a 24-element chicken mosaic for the promotion this Wednesday. There are many identical parts, it was not possible to assemble the puzzle, but I was satisfied
The KFS has not been the same for a long time !
I didn't like the word there at all, last year everything was different there, and why don't they put napkins in the order, you need to go and ask for them
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Катарина
Level 10 Local Expert
May 5, 2023
It's terrible!!! I have been constantly going to this KFC restaurant for several years now and I constantly need to check what they put in for you, because every once in a while something is definitely not there!! The most terrible moment that made me write this review was when I came to this restaurant, made an order and sat waiting for it for half an hour somewhere. Then he disappeared from the scoreboard altogether. We waited another 15 minutes, well, maybe a glitch, anything happens, but we have already given all the orders, absolutely everything, even those that people made after us! We decided to come up and ask where the order was, they said to wait another 15 minutes, 20 minutes have passed, we approach, and it turns out they didn't even know that our order even exists!!! And only then did they start making it!! Then why were we told to wait any longer?? And they didn't put a basket of fries either. A terrible place with a lot of problems!...
It's delicious, but it takes a very long time to wait for orders. There are few people on shift all the time
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Настя Лу
Level 3 Local Expert
March 23, 2024
We periodically look into different KFC, but something did not like it at all, I ordered strips in the evening - they turned out to be not golden, but already brown, hard and bitter. Most likely, the oil rarely changes (
Cold food is often given away.There was no steam, and the twister was cooked for 14 minutes...
Another time they gave a cold chickenburger, when asked why they gave it so cold, they threw it into the microwave to warm it up with a dissatisfied face.I pay for the food to be hot, not heated in the microwave!
But nuggets are always at the highest level!
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А
алекс
Level 14 Local Expert
August 27, 2024
You can always have a snack without queues, tasty and inexpensive.