KFC
625 reviews
November 11, 2024
Weekends and holidays have huge queues. The rest of the time is free and cozy, delicious and fast. Friendly staff. A spacious hall.
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December 28, 2024
We came as a family. 12/28/24, about the beginning of the first night. There were two burgers in the order. It was possible to "hammer nails" with a burger (there is a video confirmation), I could not eat, the cabbage in this burger is far from the first freshness, already at the stage of rotting (photo is available). When asked by an employee how you can chew this, they took the burger and threw it in the trash. We made 2 new ones. I unwrapped it without leaving the cash register and there were soft rolls, as it should be. I asked the cashier-administrator, "why can't you cook it right away and why are you selling it to people?" The receptionist ignored and taunted the visitor that these were his last shifts and he was quitting. I have repeatedly asked to talk to me and explain why they sell this to people, because it is impossible to eat it. For some, 35 rubles is a small thing, but for others, a loan should be paid for this amount. I asked for a complaint book. I started writing, because when I asked "how can you sell this to people and why you can't cook these burgers right away," the administrator ignored and served the visitors further, discussing, without hesitation. When asked about calling the police, an employee of the institution jumped up from behind the counter and shouted "call". But, before my question, this employee persistently approached the checkout, but the administrator turned her around. Then the cashier's friend, the receptionist, came up, I understood from their friendly conversation. This guy said that he also worked in catering and these complaints were nothing, the administrator continued to smile. In this catering, you just need to check. God forbid poisoning. It was just a terrible evening, a spoiled mood, and just wasted money. This is the first time in 30 years that I have come across such a traceability and quality of products.
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4
June 20, 2024
One of my favorite coffee shops, pleasant baristas always work! The match is very tasty, there are also delicious fresh pastries! Before work, I often stop by for an Americano and an apple puff. I am always satisfied.
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1
August 28, 2024
Well, according to the classics
The order was given 17 minutes at 4 p.m.
I'm not even surprised.
The French fries were put on a tray in advance and it was lying and cooling all the time.
The pie was not put in principle
And for the entire order in 6 positions, there is exactly 1 napkin on which the French fries were lying.
Every year it gets worse, and the authorities absolutely make no attempts to fix the situation, hire staff, give normal working conditions, train the staff normally.
No, the only ones to blame will be the managers who can't handle it.
Disgusting.
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1
1
January 11, 2024
One of the worst KFS in Minsk. There are two more nearby on Pobediteley Avenue, they are much more pleasant. Firstly, there are always a lot of people here, you need to wait a million years for an order, due to the fact that this is the center of the city, freaky individuals and noisy companies of teenagers often look in, who do not hesitate to blow steam out of a one-size-fits-all almost right in your face. The toilet is a gloom. They've put locks with codes there now, I don't know, maybe it's got better, but it used to be a total hell. The floors are covered in urine, there is no toilet paper, there is no soap, there is no hot water, the booths are always busy, the queues are kilometers long. Dirt and stench are everywhere. It felt like it hadn't been cleaned since the opening. I don't go there anymore. Not to go to the toilet, not to eat, not to sit. I'd rather go to Burger King across the street or to the neighboring KFS.
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7
August 13, 2024
What are you doing with the staff?!
Wait 35 minutes for an order at a fast food restaurant? Seriously?
Rude at the checkout
They do not give trays after 23, only packages with them. What kind of rule is this? Like then you're too lazy to clean the tables? And how do I carry 6 glasses of beer?
One employee works at the checkout and adds up orders, as a result, there is a huge waiting time
and he is the only one, the rest are all in the kitchen
He stands at the cash register, and I watch my food cool down for 30 minutes
Do something about it
This is a terrible horror
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5
January 31
The administrator, Mikhail, keeps the hall clean, is ready to help with the selection of food to order, and cheer up. I have never seen such outstanding and dedicated people anywhere. He has such a serious face, he needs to be made a director.
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August 7, 2024
We went to place an order with a young man. We ordered wings and rings. As a result, after payment, we were informed that neither one nor the other is available. Upon receipt of the order, I specifically specified where the sauces were, they said they were lying on the bottom. A girl with green hair. Upon arrival, of course, there were no sauces. They also don't have any packages, they were wrapped in what they had, thank God, at least not in toilet paper. It's very nice, I hope for at least some kind of response to this review.
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1
September 15, 2024
Terrible service waiting, a small order took 30 minutes, 1 person works at the checkout, when in fact there should be at least two, and sauces were not put in the order, my orders were made, I waited for about 15 minutes to go to me, as a result, they approach me from behind and say that maybe this is your order, when in fact it should be given by the cashier, I do not advise this particular place, I have been to different points and admit that the service here is terrible
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2
1
December 30, 2024
Everything was delicious! But the combo for three is somehow not built correctly. Three burgers, one pack of tiny pieces of fillet (6 pieces), three rings and one small pack of fries. The last three dishes listed are not enough for one person! 3 stars only for the taste, the atmosphere and for the short waiting time…
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August 15, 2024
I am outraged that there is no free access to the toilet...👾💩💨 First you need to place an order, and then you will be given a receipt with a password... This is a mockery of visitors and all people... It is particularly noteworthy that the restaurant is located in a symbolic place. above the entrance there is a bas-relief to the Victors of fascism. And right under it , the laws of wild capitalism are in effect ... Please correct the situation. I am waiting for a human attitude towards customers.
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1
3
December 15, 2024
I came (I was hungry after the night shift). I made an order (according to coupon 1776 and also took a Coke). the employee altushka spat into a coke (my soul is warmed). I took the order and she smiled at me, winked (capturing my thoughts and heart for half a year). I ate (it was delicious and satisfying). He left with a full stomach and a soul filled with kindness (thanks to Evelina).
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1
September 12, 2024
I don't even want to put one star, there is a huge queue at the ticket offices where there are no cashiers.. and in general, not a single employee except the cook was observed. The wait is almost 20 minutes. The only one who worked was a cleaner, and very carefully, just for him at least one star.
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April 18, 2024
A great fast food place. Delicious food. Fast service. Polite staff. A cozy atmosphere and a beautiful place. The cleanliness is being monitored. I recommend you to visit!
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4
August 29, 2024
The place is convenient by order, prices are like everywhere else, there are tables on the street, the food is delicious, although one recipe is tasteless, this has not been observed here, the toilet with a code is probably clean because of this
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August 18, 2024
I waited for my twister for 15 minutes and never got it. When asked how long to wait for my order, I received the answer "Another 15 minutes for sure, our meat is not endless." The neighbors waited for half an hour, after which they were brought everything cold. An excellent position - we take money for orders, and give them out as soon as we are lucky.
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1
October 31, 2024
on October 31, I visited the institution at 9 a.m., Thank you for your attention to the guests) It is very nice that there is humanity in people) unfortunately, I did not specify the name of the Employee)
Thank you again :)
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September 12, 2024
There are a lot of orders hanging, one and a half employees are working, no one is suitable to serve people even at the checkout, some grandfather employee, seeing a person, immediately turned around and ran to the other end of the kitchen, in general, the only really working person was a cleaner
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1
August 24, 2024
It's a disgusting point, the vending machines don't work, but like no one knows or hears visitors' questions and ONLY accepts cash, hello 90s!! To answer any questions- completely ignore!
Emptiness inside, only strange-looking people
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May 4, 2024
I rarely eat in such restaurants, I don't know if it's normal in this institution or not, but I really don't recommend taking cheeseburgers here. I took some combos for the kids. The cutlet is over-salted and peppered so much that it is impossible to eat it. The children refused completely. It really is some kind of solid piece of salt and pepper, behind which there are no other flavors at all. I don't know, is this a marketing ploy to buy drinks (which are not provided in the combo, by the way)? It's a good thing I didn't take more.
What goes into the combo besides the cheeseburger is so minuscule that it's unclear why the 3x combo is called? One cheese, one onion ring and a couple of chicken scraps per person, logically speaking...
I thought the poppy had become disgusting. It turns out that I haven't tried it yet...
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4
August 9, 2024
IT'S DIRTY! Self-service kiosks are not working at all when it is still 5 hours before closing! An ice cream underweight! The toilets are not cleaned, they sign in the schedule for a tick that they have been cleaned. The hall administrator just stands there and does not react to anything! It is a pity that 0 cannot be assigned to this place!!!
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1
May 11, 2024
The service is poor. The order was not given out all of what I ordered, and even that was cold. I bought your product many times, and everything was always in order, so this time I did not look at the quality and quantity of the goods I paid for. Today, when I bought, they put it in a bag, unfortunately I did not immediately look at the name of the product I paid for, upon arrival home, taking everything out of the package, I saw that there were no two standard rustic potatoes ordered by me, and one chickenburger. It may seem like a small thing to you that these employees did this, but apparently they do this to other customers as well. Therefore, I would not be surprised if your institution with such employees will be closed soon.
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5
September 19, 2024
I came to this place very hungry, I thought I would have a delicious meal, as a result, the order was canceled 14 times, I will not come here anymore. All I wanted was a bun with a pockmarked chicken
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2
April 6, 2024
It didn't start badly at all, we bought a large portion of potatoes and cappuccino. We ate. Everything was high-quality and delicious. Then we decided to buy an extra portion at a nearby institution and returned to eat at KFC, in the middle of the meal an employee came up and said that you can't come with your food and drinks. Maybe he's right, of course, but it was very unpleasant.
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4
June 6, 2024
We went in for a quick snack. The atmosphere is good, the lighting, etc. It came to ordering.
In the hall, almost all the tables are dirty: crumbs, sticky, as if no one wipes them. It takes a long time to prepare everything (Longer than in other places. There weren't many people). When they picked up the order by their number, they sat down at the table and there was not everything they wanted.
They asked for 2 servings of 6 nuggets each. There were 4 in one of them (you can't prove to anyone whether you ate them or not).
Of the two burgers, one of them turned out to be very spicy, although they just asked for two juicy ones. Besides, they seemed tasteless and raw... they were very upset.
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2
August 6, 2024
It's terribly dirty in the restaurant. During the entire time of presence (more than 2 hours), no one has ever entered the hall.
The beer was poured at the counter from the beginning of the visit, so it dried up at the counter until the end of the visit.
The youngsters are yelling at the whole hall! It is impossible to be.
The hall administrator does not do anything, but does nothing at all!
It was possible to introduce an employee at least once to clean the hall for 10 minutes.
I have no desire to come here.
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2
October 23, 2024
KFC as a whole has become much worse than it was a few years ago. Little food, expensive, and tasteless.
After the last visit, she was very poisoned. The second day on sick leave
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1
June 8, 2024
At night, we waited for an order of 2 burgers, small potatoes and drinks-46 minutes. Some of the orders that came after us left earlier. Thanks for at least the potatoes are warm. (not hot, but warm!!!!)
The hall is not very clean, the trash cans are full, not all coupons can be ordered. I will not come to this KFS anymore and I do not advise anyone.
There was very little meat in the cheeseburger. For 2 bites.
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2
March 19, 2024
The best thing they have is a bucket of Basket duet with sauce at an excise rate of 50 percent.Lately, however, the staff often changes and the speed of service is not always fast.Staff often make mistakes, the waiting time for orders has increased, they often do not report something, they can put and give out something that was not ordered or sauces, for example, are not reported.Check the complete set of orders do not depart from the cash register Somehow you can see there are not enough senior managers on control
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August 10, 2024
The service is terrible, half the food was not put in. It's very dirty, the tables are all covered in crumbs of water. The toilet is a mess. The floors are dirty with a large order, there are one or two napkins.
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1
December 16, 2024
Probably the most uncomfortable and dirty restaurant in the chain. Especially the toilet, although now there is access by the code in the receipt, but it feels like it is cleaned once a week, or even less often.
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2
September 1, 2024
Disgusting place, dirty, toilets are cleaned probably once a day, orders are given every six months (I waited for a small order for about one hour ...) I don't recommend it
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1
June 12, 2024
The staff communicates on YOU!!!
It was time for closing, it was okay to say about closing, but the young man communicated on you.
And when asked "why is it so rude"
The answer was .
— It was still soft !!!
When they started asking him why it was so rude , he started shouting censorship in response . I hope the manager will give me a good answer, because this is not the first situation in this institution
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1
July 27, 2024
The order was made quickly enough, but the potatoes were dry, bitter, not salty and cold at all, I don't say anything about the twister at all. For the price of a small juicy shawarma, get an incomprehensible 2 cm thick roll with a dry chicken inside. In general, I do not recommend it
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1
1
December 27, 2023
Good evening! Not that I want to leave a bad review, but waiting for the order for 35 minutes is too much) I made it at 18:04, only 12 wings, and waited as if a whole chicken was baked in the oven. And yes, it's not a day off, but Thursday (12/27/2023). It's a pity for the guy who ran like a squirrel in a wheel at the training camp. I thought to take a drink, but when I saw how much they cost on the issue, I realized that I would get not cold / refreshing, but warm seagulls :), not seriously, guys. Deal with the manager, obviously he controls the schedule) And one more thing, just for information - the KFS is not a place for a gathering of youngsters, of whom there are a lot, who occupy all the tables, and besides they cover with mats, worse than I was at 26. Okay, that's all, I hope you heard me and will take action. Thanks!
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7
January 13, 2024
A good restaurant) everything is cleaned
, The staff are pleasant and polite
But the feeling is that there is a little lack of training or, in principle, they get tired of work
Otherwise, everything is cool
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1
September 27, 2024
What happened to the ice cream for 5 rubles? Where are the normal ice cream glasses?? Why the hell am I eating ice cream from a coffee cup???
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3
August 8, 2024
The food will go, the service is 0/10 at the checkout they are rude and do not put guests in anything, I waited at the checkout for 10 minutes at night, I do not advise going
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2
June 27, 2024
I ordered junior and this is the worst burger I've ever eaten. The bun is overcooked and the top part falls apart in two halves, the salad is also over-dried. I hope this is an accident, different things happen. But today I'm not happy.
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October 21, 2024
I didn't like the burger, very little, there is something to compare it with, the quality is not very good, and the burger itself is not big
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June 30, 2024
The service is at zero. The employee ignores requests to replace the stale hamburger and zero reaction at the checkout. They walk around the kitchen rushing, they don't make orders, as soon as they came to ask what the problem was, they collected the order in 5 seconds before my eyes.
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1
February 17, 2024
please tell me, is it okay not to put lettuce and tomatoes in a burger when their contents are prescribed in the standards. I was very disappointed when I saw the burger inside, I do not understand this attitude towards guests who come to eat delicious food, but they are given it. Disregard for your standards by the staff of this KFS and for the guests, is it not a shame to give away such a burger? Can you recommend high-quality CFS, where I can eat rolls according to a real recipe?
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5
August 17, 2024
Disgusting service! They are rude at the distribution. The employee threw me an order for delivery. Awful.The wait is more than 40 minutes.
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1
June 9, 2024
Mikhail's employee is extremely incompetent, rude to visitors, and performs service at the checkout for a very long time. In general, the establishment leaves much to be desired, the staff in the hall also did not leave a good impression.
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1
May 15, 2024
The potatoes were overcooked, the administrator Tatiana was watching us and looked at us the whole meal. Then they forced us to write a review for the sake of a 10% discount, spent 30 minutes on it and did not want to give us the phone and almost hit us.The black cleaning lady took the food tray from us. Don't come here.
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4
September 1, 2024
We bought a deluxe burger and a cheeseburger and eventually got a piece of salted chicken in a bun with micro pieces of vegetables
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1
May 12, 2024
We are from Moscow, in Minsk for the first time, we wanted to try hashbrown. There is no sauce for it, you can't order it separately, you need to roll up small potatoes to get ONE sauce. To get two sauces, you need to order two dishes. I was very disappointed in the Belarusian KFS.... Totalitarianism and discrimination against Russians.
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1
5
March 25, 2024
At Lyubimov 17, we visited the KFS cafe on March 23, 2024 from 11.00 to 12.00. The toilet did not work that day, it was open only for the disabled. There is a dirty partition in the hall, there is dust. We often visit this cafe, but the picture does not change. Please sort it out. Thanks
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June 8, 2024
Waiting for an order is 50 minutes, I do not recommend it, they do everything very slowly, they have more staff, maybe it would be useful, but so in the photo there were so many orders to wait, it's a pity that everything is slow for people🥲
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1
October 20, 2024
Minus the current, I waited for the order for more than 30 minutes, there is still no meat in the burgers, and the cashier 1 queue is large and very dirty
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