One of my favorite coffee shops, pleasant baristas always work! The match is very tasty, there are also delicious fresh pastries! Before work, I often stop by for an Americano and an apple puff. I am always satisfied.
One of the worst KFS in Minsk. There are two more nearby on Pobediteley Avenue, they are much more pleasant. Firstly, there are always a lot of people here, you need to wait a million years for an order, due to the fact that this is the center of the city, freaky individuals and noisy companies of teenagers often look in, who do not hesitate to blow steam out of a one-size-fits-all almost right in your face. The toilet is a gloom. They've put locks with codes there now, I don't know, maybe it's got better, but it used to be a total hell. The floors are covered in urine, there is no toilet paper, there is no soap, there is no hot water, the booths are always busy, the queues are kilometers long. Dirt and stench are everywhere. It felt like it hadn't been cleaned since the opening. I don't go there anymore. Not to go to the toilet, not to eat, not to sit. I'd rather go to Burger King across the street or to the neighboring KFS.
Well, according to the classics
The order was given 17 minutes at 4 p.m.
I'm not even surprised.
The French fries were put on a tray in advance and it was lying and cooling all the time.
The pie was not put in principle
And for the entire order in 6 positions, there is exactly 1 napkin on which the French fries were lying.
Every year it gets worse, and the authorities absolutely make no attempts to fix the situation, hire staff, give normal working conditions, train the staff normally.
No, the only ones to blame will be the managers who can't handle it.
Disgusting.
We went in for a quick snack. The atmosphere is good, the lighting, etc. It came to ordering.
In the hall, almost all the tables are dirty: crumbs, sticky, as if no one wipes them. It takes a long time to prepare everything (Longer than in other places. There weren't many people). When they picked up the order by their number, they sat down at the table and there was not everything they wanted.
They asked for 2 servings of 6 nuggets each. There were 4 in one of them (you can't prove to anyone whether you ate them or not).
Of the two burgers, one of them turned out to be very spicy, although they just asked for two juicy ones. Besides, they seemed tasteless and raw... they were very upset.
What are you doing with the staff?!
Wait 35 minutes for an order at a fast food restaurant? Seriously?
Rude at the checkout
They do not give trays after 23, only packages with them. What kind of rule is this? Like then you're too lazy to clean the tables? And how do I carry 6 glasses of beer?
One employee works at the checkout and adds up orders, as a result, there is a huge waiting time
and he is the only one, the rest are all in the kitchen
He stands at the cash register, and I watch my food cool down for 30 minutes
Do something about it
This is a terrible horror
At night, we waited for an order of 2 burgers, small potatoes and drinks-46 minutes. Some of the orders that came after us left earlier. Thanks for at least the potatoes are warm. (not hot, but warm!!!!)
The hall is not very clean, the trash cans are full, not all coupons can be ordered. I will not come to this KFS anymore and I do not advise anyone.
There was very little meat in the cheeseburger. For 2 bites.
We went to place an order with a young man. We ordered wings and rings. As a result, after payment, we were informed that neither one nor the other is available. Upon receipt of the order, I specifically specified where the sauces were, they said they were lying on the bottom. A girl with green hair. Upon arrival, of course, there were no sauces. They also don't have any packages, they were wrapped in what they had, thank God, at least not in toilet paper. It's very nice, I hope for at least some kind of response to this review.
Terrible service waiting, a small order took 30 minutes, 1 person works at the checkout, when in fact there should be at least two, and sauces were not put in the order, my orders were made, I waited for about 15 minutes to go to me, as a result, they approach me from behind and say that maybe this is your order, when in fact it should be given by the cashier, I do not advise this particular place, I have been to different points and admit that the service here is terrible
It's terribly dirty in the restaurant. During the entire time of presence (more than 2 hours), no one has ever entered the hall.
The beer was poured at the counter from the beginning of the visit, so it dried up at the counter until the end of the visit.
The youngsters are yelling at the whole hall! It is impossible to be.
The hall administrator does not do anything, but does nothing at all!
It was possible to introduce an employee at least once to clean the hall for 10 minutes.
I have no desire to come here.
A great fast food place. Delicious food. Fast service. Polite staff. A cozy atmosphere and a beautiful place. The cleanliness is being monitored. I recommend you to visit!
The staff communicates on YOU!!!
It was time for closing, it was okay to say about closing, but the young man communicated on you.
And when asked "why is it so rude"
The answer was .
— It was still soft !!!
When they started asking him why it was so rude , he started shouting censorship in response . I hope the manager will give me a good answer, because this is not the first situation in this institution
I am outraged that there is no free access to the toilet...👾💩💨 First you need to place an order, and then you will be given a receipt with a password... This is a mockery of visitors and all people... It is particularly noteworthy that the restaurant is located in a symbolic place. above the entrance there is a bas-relief to the Victors of fascism. And right under it , the laws of wild capitalism are in effect ... Please correct the situation. I am waiting for a human attitude towards customers.
I don't even want to put one star, there is a huge queue at the ticket offices where there are no cashiers.. and in general, not a single employee except the cook was observed. The wait is almost 20 minutes. The only one who worked was a cleaner, and very carefully, just for him at least one star.
I rarely eat in such restaurants, I don't know if it's normal in this institution or not, but I really don't recommend taking cheeseburgers here. I took some combos for the kids. The cutlet is over-salted and peppered so much that it is impossible to eat it. The children refused completely. It really is some kind of solid piece of salt and pepper, behind which there are no other flavors at all. I don't know, is this a marketing ploy to buy drinks (which are not provided in the combo, by the way)? It's a good thing I didn't take more.
What goes into the combo besides the cheeseburger is so minuscule that it's unclear why the 3x combo is called? One cheese, one onion ring and a couple of chicken scraps per person, logically speaking...
I thought the poppy had become disgusting. It turns out that I haven't tried it yet...
The service is poor. The order was not given out all of what I ordered, and even that was cold. I bought your product many times, and everything was always in order, so this time I did not look at the quality and quantity of the goods I paid for. Today, when I bought, they put it in a bag, unfortunately I did not immediately look at the name of the product I paid for, upon arrival home, taking everything out of the package, I saw that there were no two standard rustic potatoes ordered by me, and one chickenburger. It may seem like a small thing to you that these employees did this, but apparently they do this to other customers as well. Therefore, I would not be surprised if your institution with such employees will be closed soon.
The order was made quickly enough, but the potatoes were dry, bitter, not salty and cold at all, I don't say anything about the twister at all. For the price of a small juicy shawarma, get an incomprehensible 2 cm thick roll with a dry chicken inside. In general, I do not recommend it
It didn't start badly at all, we bought a large portion of potatoes and cappuccino. We ate. Everything was high-quality and delicious. Then we decided to buy an extra portion at a nearby institution and returned to eat at KFC, in the middle of the meal an employee came up and said that you can't come with your food and drinks. Maybe he's right, of course, but it was very unpleasant.
The place is convenient by order, prices are like everywhere else, there are tables on the street, the food is delicious, although one recipe is tasteless, this has not been observed here, the toilet with a code is probably clean because of this
I ordered junior and this is the worst burger I've ever eaten. The bun is overcooked and the top part falls apart in two halves, the salad is also over-dried. I hope this is an accident, different things happen. But today I'm not happy.
I waited for my twister for 15 minutes and never got it. When asked how long to wait for my order, I received the answer "Another 15 minutes for sure, our meat is not endless." The neighbors waited for half an hour, after which they were brought everything cold. An excellent position - we take money for orders, and give them out as soon as we are lucky.
on October 31, I visited the institution at 9 a.m., Thank you for your attention to the guests) It is very nice that there is humanity in people) unfortunately, I did not specify the name of the Employee)
Thank you again :)
There are a lot of orders hanging, one and a half employees are working, no one is suitable to serve people even at the checkout, some grandfather employee, seeing a person, immediately turned around and ran to the other end of the kitchen, in general, the only really working person was a cleaner
Mikhail's employee is extremely incompetent, rude to visitors, and performs service at the checkout for a very long time. In general, the establishment leaves much to be desired, the staff in the hall also did not leave a good impression.
The service is at zero. The employee ignores requests to replace the stale hamburger and zero reaction at the checkout. They walk around the kitchen rushing, they don't make orders, as soon as they came to ask what the problem was, they collected the order in 5 seconds before my eyes.
It's a disgusting point, the vending machines don't work, but like no one knows or hears visitors' questions and ONLY accepts cash, hello 90s!! To answer any questions- completely ignore!
Emptiness inside, only strange-looking people
IT'S DIRTY! Self-service kiosks are not working at all when it is still 5 hours before closing! An ice cream underweight! The toilets are not cleaned, they sign in the schedule for a tick that they have been cleaned. The hall administrator just stands there and does not react to anything! It is a pity that 0 cannot be assigned to this place!!!
Waiting for an order is 50 minutes, I do not recommend it, they do everything very slowly, they have more staff, maybe it would be useful, but so in the photo there were so many orders to wait, it's a pity that everything is slow for people🥲
The best thing they have is a bucket of Basket duet with sauce at an excise rate of 50 percent.Lately, however, the staff often changes and the speed of service is not always fast.Staff often make mistakes, the waiting time for orders has increased, they often do not report something, they can put and give out something that was not ordered or sauces, for example, are not reported.Check the complete set of orders do not depart from the cash register Somehow you can see there are not enough senior managers on control
Why are orders not accepted 15 minutes before closing time??? The man at the checkout said that the shift is already closed !?! 25.06. Any catering takes orders until the end!!! At 5 minutes to go, I knocked out the z report, and said that they were not working.
I came to this place very hungry, I thought I would have a delicious meal, as a result, the order was canceled 14 times, I will not come here anymore. All I wanted was a bun with a pockmarked chicken
In the past:
- The nuggets were golden, in breadcrumbs
- The potatoes were served hot
In the present:
- The nuggets have become worse, they don't look juicy
- The nuggets are greasy and made with oil that is not the first freshness
- The potatoes were served almost cold
The general conclusion: the quality is falling, nuggets and potatoes do not meet expectations.
KFC as a whole has become much worse than it was a few years ago. Little food, expensive, and tasteless.
After the last visit, she was very poisoned. The second day on sick leave
See original · Русский
Show business's response
A
Anonymous review
December 27, 2023
Good evening! Not that I want to leave a bad review, but waiting for the order for 35 minutes is too much) I made it at 18:04, only 12 wings, and waited as if a whole chicken was baked in the oven. And yes, it's not a day off, but Thursday (12/27/2023). It's a pity for the guy who ran like a squirrel in a wheel at the training camp. I thought to take a drink, but when I saw how much they cost on the issue, I realized that I would get not cold / refreshing, but warm seagulls :), not seriously, guys. Deal with the manager, obviously he controls the schedule) And one more thing, just for information - the KFS is not a place for a gathering of youngsters, of whom there are a lot, who occupy all the tables, and besides they cover with mats, worse than I was at 26. Okay, that's all, I hope you heard me and will take action. Thanks!
Everything is too salty, it's impossible to eat a cheeseburger. Rustic potatoes cost 5p, but they don't look and taste like 2p. We will not go here anymore, there are many decent KFS in the city and this is not it
A good restaurant) everything is cleaned
, The staff are pleasant and polite
But the feeling is that there is a little lack of training or, in principle, they get tired of work
Otherwise, everything is cool
They waited for more than 20 minutes for one French fries and pancakes, the collector was communicating with other workers at that time, or simply did not do anything
In general, it's terrible! I do not recommend it!
The service is terrible, half the food was not put in. It's very dirty, the tables are all covered in crumbs of water. The toilet is a mess. The floors are dirty with a large order, there are one or two napkins.
Disgusting place, dirty, toilets are cleaned probably once a day, orders are given every six months (I waited for a small order for about one hour ...) I don't recommend it
please tell me, is it okay not to put lettuce and tomatoes in a burger when their contents are prescribed in the standards. I was very disappointed when I saw the burger inside, I do not understand this attitude towards guests who come to eat delicious food, but they are given it. Disregard for your standards by the staff of this KFS and for the guests, is it not a shame to give away such a burger? Can you recommend high-quality CFS, where I can eat rolls according to a real recipe?
The potatoes were overcooked, the administrator Tatiana was watching us and looked at us the whole meal. Then they forced us to write a review for the sake of a 10% discount, spent 30 minutes on it and did not want to give us the phone and almost hit us.The black cleaning lady took the food tray from us. Don't come here.
We are from Moscow, in Minsk for the first time, we wanted to try hashbrown. There is no sauce for it, you can't order it separately, you need to roll up small potatoes to get ONE sauce. To get two sauces, you need to order two dishes. I was very disappointed in the Belarusian KFS.... Totalitarianism and discrimination against Russians.
At Lyubimov 17, we visited the KFS cafe on March 23, 2024 from 11.00 to 12.00. The toilet did not work that day, it was open only for the disabled. There is a dirty partition in the hall, there is dust. We often visit this cafe, but the picture does not change. Please sort it out. Thanks
See original · Русский
Show business's response
З
Змитр san
Level 10 Local Expert
July 20
One star! The staff does not convey information reliably! Showing the receipt, he asked where the code for the toilet was, to which he received an answer in the receipt!? Disloyal attitude towards customers. Toilets: awfully quiet! I want to wash my hands and eat... but how? You need to press the button and pull the handle! What about hygiene? And then why did he wash his hands, if you need to touch everything in the toilet again ... there is dirt everywhere ... there are no napkins in the order ... the administrator (a man in yellow macasins was remarked) to which he replied: you had to ask ... hello! I came to eat, not you to watch. You could have apologized ! July 20th.
The food will go, the service is 0/10 at the checkout they are rude and do not put guests in anything, I waited at the checkout for 10 minutes at night, I do not advise going
Well , I wish it was better . And not when you tell them one thing, they bring something completely different and plus what you don't need, but they counted everything in the order, and then they will blame you for ordering it yourself
The usual CFS, but for some reason it is blunt with orders.
Well, there are also a huge number of schoolchildren. I recommend taking a couple of metro stations or ordering delivery.
The staff that is visible (behind the cash registers and collect orders, including potatoes, etc.) without gloves...