We visited today and were disappointed.
the potatoes were bitter, obviously the oil had not been changed for a long time. They didn't ask for sharp wings, they got sharp ones.
I also want to note that the cashier is clearly poorly trained, could not explain or suggest anything. she did not specify whether it was in the hall or to take away, we asked her to pack it with us, she was unhappy. they asked for 4 sauces, she started saying that so much is not included in the combo, we explained that we would take it for a fee and nothing.
I hope the management will deal with this issue and correct the shortcomings.
I made an order today through the mobile app. He took it. I came home. After trying it, I was very dissatisfied.
1. Potatoes: dry and firm, as if they had been lying for 30 minutes and they just put it in me.
2. Bytes: they are the same as potatoes, dry and like crackers around the edges.
3. Chicken wings: almost everything is fine with them, except for the color and roasting. They should be golden in color, this is the perfect roast. BUT they are ALL brown in color, which means that they are overcooked, even bitter in taste.
This shouldn't be happening! I advise you not to come specifically to this KFS restaurant.
Simply... I waited for 20 minutes, in an empty hall, for Celik natkassa to tell me there are no strips...everyone ate around 3 times.🤣 the kortoshka is cold while waiting for all the kfs that the strips will do..... just -10 out of 10...You can only go here for the sauce....You don't need to cook it....after 25 minutes of waiting for strips...She runs back and says that, but I need original ones....The fiasco is an institution....
The staff uses mobile phones, after which they DO NOT WASH their hands and go to collect the order, dirty tables that are wiped only after being asked to wipe this table, confuse the order, slow service, even when there are no other orders, ventilation / air conditioners do not work, it is stuffy, unbearable in the heat, not all coupons work, there are no milkshakes. In general, there are more minuses than pluses. One of the advantages is the location.
It's the second time I've faced the same problem with this restaurant. In this department, the deep-fried oil has obviously not been changed for a long time: French fries cannot be eaten - the bitterness in the mouth lasts for a long time.
I hope the branch manager will notice this feedback and take appropriate action.
09/18/2024 time 19.40. I applied to the counter at the KFS at Lyubimov 17.
I wanted to make an order.: chicken legs.
Answer: there are no legs.
OK. Next: then the non-pointed wings.
Answer: the wings are only sharp.
This is the worst fast food place.
Rating: NUMBER!!!
Terrible service!!!!
1. A friend went to pick up an order that was not announced, she came up to ask if it was her order or not. To which I received a response from an employee, Take IT already, why are you?
2. The order was all cold, the potatoes are disgusting, salty, cold ...
3. The tables are all dirty.
I came to the KFS today with a friend, it's really very tasty and fast, But there is one minus, the tables are not wiped at all, how many times I always come in crumbs and sticky
The place itself may not be bad, but there is almost nothing in this KFC: no ice cream, no milkshakes, not to mention some more coupons and new products. The place obviously does not pull at 4.4 stars))
I was very unhappy with visiting this KFS point! Regarding cooking, I want to note that it feels like the oil in which the French fries were cooked before frying at least a few tons (bitter and sweet), the hamburger also left much to be desired (the salad is sluggish, the strips are not crispy and also terribly bitter). I would like to say separately about the disgusting behavior of noisy companies of underage youth, the behavior of which the staff of the institution did not pay any attention at all! I regret that I wasted my time and money!
Not a bad place to have a snack with a child in the afternoon. There's not much room. In the evening, there are inadequacies, but in general they are normal
The staff is working very slowly (barely moving). I come periodically at lunch and have to wait a long time (the order cools down), despite the fact that there may not be any people at all.
I like KFC in general, but definitely not in this place! Of course, I won't go any more, since nothing changes (the slowness of the staff is already a rule, not an isolated case), only the mood deteriorates!
It's not the best place on the web. A strange contingent may be associated with the area, and the service is due to a shortage of personnel, but there is no desire to return
Terrible potatoes, bitter, impossible to eat. The oil has apparently not been changed since the previous comments.
Burgers and cheese sticks have the same taste.
The place itself is generally nothing, given the walking distance to the house. But there were several times when the order was confused. The last time they put bytes instead of nuggets. Both items were in the order. As a result, only bytes turned out to be. I found it only at home. Since the boxes are the same, and I decided that it was unnecessary to check in each box, but no. If you order a takeaway, check everything on the spot. Down to the smallest detail.
A standard small CFC. The bathroom is not cleaned very well, but this is a problem for all fast food restaurants. The staff is generally nimble and friendly, but there are languid slow ones. People when and how. Previously, there were many marginal elements who went to the toilet or cut vinyl at tables with complete disregard for this on the part of the staff. The last 2 visits on the weekend in the afternoon, I did not observe this.
Summarizing: chicken top, kfz van love. The point itself is strong 4 stars. Be sure to check and in no case should the scourge of parties be allowed. I would put the code on the toilet on the receipt.
They don't hear well, they asked for a Hamburger and gave a Cheese Boxmaster, so I wouldn't go to this bad restaurant and wouldn't advise it.
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Змицер Ореховский
Level 11 Local Expert
January 8
Probably the worst point of the CFS in terms of service. And the question here is not to the guys, they are trying, but to the manager. He probably doesn't care about staff training at all. With any order, there will be a jamb: either the wings will not be reported, or everything will be put in a package, although I asked on the spot. But guys improve when you tell them about the nuances.
In short, one star for the guys' efforts. -4 for the manager who scored the bolt on the dot.
It's terribly simple. how many times do I come to this particular institution and my order is not reported to me. I come up and say, "I'm sorry, you didn't tell me the potatoes." and the staff rolls their eyes in response and says, "Now, just a minute."
This time I couldn't stand it, there are very big questions to this point of KFC, standards are not fully respected, the food is done on the dump, if it was once, but this is what they give me already 5 times, here definitely, you need to check what they give you, right at the checkout, upon receipt. What's in the photo is very difficult to call a cheeseburger
My advice to you is, never take many positions here at one time, or do not be lazy to check what you have been given, as they will constantly not report what you have ordered, no matter how many orders are on the monitor…
There are always some problems. Long. The staff is not always polite. Instead of expensive burgers with additives, they put the usual cheapest and without additives (with them) at the end of the working day, it was no longer possible to return. According to the action 1 + 1 = 3 refused to give a third beer. There are a lot of negative moments at this address. There have never been any problems in other CFS
In general, I am grateful to the KFC network for not leaving Belarus. Delicious chicken, mmmmm, sandwiches. Fast delivery. Convenient packaging. Continue your business, feed people. Come up with something new. I highly recommend it. Thanks!!!
The food fully corresponds to the ideas of fast food, the staff is polite and efficient.
The waiting time for the order to be issued flew by quickly and unnoticeably. I especially want to note the cleanliness both on the tables and in the room in general.
I recommend it to fast food lovers
The staff is sociable and friendly , always happy to help if necessary , the hall is clean , cleaned regularly , there are no complaints about the taste of the food , the only problem is long service , most likely due to insufficient staff: the cashier often collects orders himself , although in my opinion he should not do it , in the evening you can wait up to 20 minutes for an order , but what's nice is that they treat you to coffee or ice cream for waiting, it's a small thing, but it's nice))
The food is cold.
When asked to redo, they make another dish.
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Show business's response
Lana
Level 3 Local Expert
June 8, 2024
The toilet is in terrible condition, it was scary to take the small child of the staff away, they did not let her into the toilet for the disabled ((( they did not let her into the toilet for the staff. I had to run with the child to the street under a bush. Which I didn't want to do. They returned and took the cold order. I won't come here anymore.
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Moonspell
Level 14 Local Expert
December 12, 2023
A small cafe of a well-known chain. There are usually few people, although I prefer to take them "to take away". According to the menu, everything is standard for KFC: wings, legs, etc. Children like it
The most interesting thing is that this restaurant opened in such a not very popular place, but it turned out to be cozy and initially with a good composition and solid 4 in quality cuisine , thanks for this KFC
Positions are not always well prepared. It takes a very long time to accept an order and issue it due to lack of staff.Whoever accepts, collects and issues the order. The location is very good.
In general, the same CFS as everyone else
But, very often there are blunts of different plans, sometimes out of the blue.
I would like to put 5 points, but in fact only a solid four.
I work as a courier. food. It is very rare when you have to wait for the order to be collected. The delivery order is always punched on time and it is already given by the arrival of the courier. Friendly and friendly staff.