Everything went great, the manager contacted us in advance and warned us about the arrival of the master.
The master called back in an hour and reminded me, super!!! Everything went without a glance and dust, I advise you to be very careful.
We bought an air conditioner a year ago. After that, the manager called and reminded me about IT. The craftsmen arrived on time, serviced the air conditioner, everything was done quickly and efficiently.
The air conditioner was installed in Gomel in two stages (indoor and outdoor units, respectively). Upon completion of the installation of the indoor unit (the second stage), when the master was taking out his tool, the installation ladder fell on the wall in the corridor, respectively damaging the wallpaper (a dent on the wall and a scratch). Manager Sergey.
I found out about the company from an advertisement in tiktok, contacted the manager, Victoria, explained everything and helped with the choice.The installation was carried out efficiently and quickly
I did my annual maintenance the other day, I'm happy with everything, the master put my air conditioner in order in less than an hour and prepared it for the season. 👍
A very negative company! Think carefully before applying here. The installer turned out to be a layman. I didn't warn you that everything would be so carelessly installed. It seems that what their air conditioner looks like from the outside they don't care about the word at all! When asked, tell me the last name of the installer, the answer was that this was top secret information. And they said why are you calling. The act has been signed by you. All. Then it's your problem. If you want to do it right, pay again! Think carefully before contacting them!
We put a Gree air conditioner for our parents, they are very satisfied with the air conditioner. The guys are working quickly, for which I would like to thank them!
I'm already planning to install an air conditioner for myself, so keep the brand!)
We would like to express our gratitude to Manager Sergey for the quality work provided! He spoke in detail about all the models of air conditioners and selected two air conditioners according to our wishes. The company was contacted on recommendation. We will also recommend it to our friends
Thanks for the good work.Air conditioning was installed, everything was professional.I recommend.Special thanks to manager Svetlana for her competent communication with customers.
Their main goal is to sell you an air conditioner.
It is to sell it, because they do it too actively. Until you buy it, they call 100 times, even begin to bother you. After you have bought an air conditioner (but not from them, since it costs more from them than in stores) and sign up for installation, you are no longer of any interest to them.
They set a time at which they do not arrive, then another and again the same thing and so on several times. Then write on your website that you are not interested in installing without selling and there will be no questions. Why specify a service if you don't want to implement it? Do I need to persuade you to finally come and do it? It is better to turn to others
I thought about installing an air conditioner in the apartment. At work, I put it through another company, cooperation with which left, to put it mildly, not very good impressions.
I decided to cooperate with this company to install an air conditioner in the apartment, and I did not lose. Everything worked out from the moment of application, to installation.
Manager Konstantin selected the best option for my needs, answered all my 100,500 questions, put the equipment in reserve, waited until I received permission to install from the administration, and it took about 3 weeks.
The installation was carried out at a convenient time for me. The installation guys (two Dmitry) are great fellows. We did everything as quickly as possible (about 1.5 hours). They work very well together. During the installation, they answered my questions and took into account all my wishes. The whole installation process took place in a friendly atmosphere (we laughed and talked). They didn't leave a speck of dust behind. In general, I am 150% satisfied with the work of the entire company (and I am a very demanding client)). Nowadays it is extremely difficult to find high-quality service. I definitely recommend these guys.
There are no questions about the installation! The guys are great, they do everything quickly, neatly, cleanly! Super!
After that, the horror begins!!!!
About all the promises of the company about THAT, you can forget!!! Indifference and negligence -100%, they just didn't care about the customers!!! You can't get through for two weeks, if by some miracle you get through, the answer is one:
- the application has been accepted, they will contact you!
That's it!!!! Nobody messes with you, nobody cares about you!!!
When ordering an air conditioner, it was immediately agreed that the installation of the outdoor unit would be at a height of 7 meters. The manager said that there is no problem, we will bring the scaffolding. At the appointed time, no one arrived and a couple of minutes before their office closed, the manager called and said that they could not find the woods or someone allegedly took them and did not give them away. He said we could do it tomorrow at a convenient time. There is no feedback the next day either. The tubes are not lifted, I could only get through to the installer, who said that they would not be able to arrive at the agreed time.
as a result, two days in limbo, office numbers to which no one picks up the phone, a damaged reputation due to the lack of organization of work.
I am very pleased with the advice of Roman (I do not know what his last name is) and the installation of two installers Vyacheslav Lychkovsky and Klimenko Alexander.Thank you very much!!!
I found this company through instagram,
Everything was done quickly and accurately, without garbage
Manager Sergey explained everything, and was in touch from start to finish.👍
I decided to install an air conditioner in the house! I turned to the climat24 company, and I did not lose! I want to express my gratitude to manager Roman! They know their job perfectly well, and they are also sensitive to customers!
I decided to install a split system in the apartment. Arriving at the office, a pleasant woman manager explained everything, showed, picked up the device. An air conditioner was delivered a day later. A week later, it turned out to be quickly installed. Thanks to the competent specialists for their work.
I ordered the maintenance of the air conditioner. We wrote it down -we agreed after 2 weeks, On day X - I called myself , clarified whether everything was in force - they answered yes , do not worry - the master will come, BUT - no one came and did not call back .
The next day he called, told me - they apologized , they say there was a malfunction , they overwritten it a week later , on day X - he called, clarified whether everything was in force - they answered yes , do not worry - the master will arrive, later the master himself called back , specified the time, BUT --- no one came. The next day he called back , saying what was going on ? They say there was an overlap - let's rewrite you ..............
I HIGHLY DO NOT RECOMMEND IT - 3 WEEKS IN VAIN
I installed 2 split systems in different apartments .A worm.I am satisfied with the work of the managers.I am satisfied with the work of the masters twice.Everything is competent, tactful, professional and neat.Thanks!!!
The office is on fire.I recommend.Everything is on top.The air conditioner has been working for the third year without any problems.The warranty service is super.Well done, guys, in general.
We bought an air conditioner with subsequent installation. As a result, the installation was postponed due to our fault due to the architect's refusal. For the second time we agreed in a month. As a result, a month later, on the evening of the previous day, the installer called back and agreed on the installation time. The next day, no one arrived. They said that the installer was ill. And they can put you at the end of the queue for another month. I understand everything, but not at the end of the queue
I am very pleased with the purchase of an air conditioner from this company. The service was at the highest level, and the manager Daria helped me choose the best option for my apartment. The air conditioner works flawlessly, creates comfort and saves electricity. I recommend these guys to anyone who wants to provide themselves with freshness and coolness on hellishly hot days!
We have been doing business with the company Climate 24. Bel for several years. This is professionalism, knowledge of your business and commitment. It is worth noting the clarity and interest of Roman Ignatushkin's manager in the result. Head of the GKO of JSC GIAP.
I put gree 12 to my mother at about 17 years old. The master installer Sergey steered everything and did everything in the best possible way.
Then, in the summer, I installed a 7-piece Chinese in my bedroom. The installation is terrible, Sergei broke his arm then and two young men came. For 2.5 hours, they beat into the connection of the concrete slab fittings of the balcony (corner of the slab). A piece of the slab was chipped off from the outside. We arrived late, but before 19 pm. I felt sorry for the neighbors and I could easily get a fine. The management says that I had to prevent them...
They were installed with grief in half, when the plug was connected, the ground was simply bitten off. He asked to restore it. When connected, even closed. Then I disassembled the plug, and the ground, contacts, burned off and the grounding wire just touched the contact.
They no longer vacuum the system, but simply release a little gas to fill the empty system. It's probably faster this way...
they apologized for such a situation and, as compensation, offered a free one, without which their seven-year warranty is canceled. THEY ONLY WASHED THE INTERNAL UNIT WITH STEAM, NATURALLY DISASSEMBLING THE CASE. There was no washing with chemicals, no pressure measurement, as their manager sang.
That's why they call in the cold, I put the air conditioner on in the summer, they called for the first time after 1.5 years in winter, they spent it and now they call in winter. I ask you to spend IT in the summer, they threaten that they will withdraw from the warranty!
They charge 90p for that, and all they do is wash the indoor unit with steam and that's it!
They installed an air conditioner in this company about two years ago, it started to cool badly, they called the company and explained the situation - and as a result, for more than two weeks there was complete silence and ignore, it was impossible to get through to them. But when they decided to buy an air conditioner, they immediately did everything, just to make money faster.
There is no service at all
We already have 2 air conditioners. Everything works. Thank you.
There is a question. Why is the maintenance of the air conditioner 100p? 40 minutes of work.
Sergey is a very good manager and specialist! I ordered an air conditioner, and we quickly found a common language. Good installers. After installation, everything was cleaned, everything was done well