Škoda
371 review
September 9
With regard to Skoda, the service is friendly guys, ready to prompt and give recommendations. Bonus program with accumulation. A comfortable waiting area - 1.5-2 hours pass almost unnoticed. Thank you and wish you further success!
Sincerely, Andrew
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1
September 5
I have been visiting Feloct service for a long time, I am satisfied with the service, the quality of the work, there is all the necessary equipment to check the brakes, battery, air conditioner. By appointment, the car is picked up on time. All the work according to the regulations themselves specify what to do and when. There is something to do while work is going on, to see the novelties of the car park, drink hot drinks, draw for children. There used to be cameras, you could watch the work. Now, if you ask, you can go to the workshop. I recommend you to visit. The prices are market prices.
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April 23
I am delighted with this dealership. I was in Minsk for the holidays and stopped by to spend TIME in my Skoda Octavia. One sentence can describe my emotions from visiting this center:Moscow dealers, learn from your Minsk colleagues. It took about 2 hours to carry out a complete diagnosis of the car (up to the adjustment of the fog lights). In Skoda, I changed my shoes for summer tires 2 weeks ago, sat for about 3 hours waiting. In 2 hours, the master consultant still managed to make an order for the elimination of those malfunctions that were identified. With an indication of all consumables and the standard of hours. Naturally, without any imposition. As a gift, a taxi within the Minsk Ring Road and a small chocolate bar for a child🤝 For money, it is 5 thousand cheaper than in Moscow. Master consultant Sergey Sakun. Thank you for this approach to your work and attitude towards customers. Now only to you🤝
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December 14
Game.
We bought a JAC T8 PRO. For money, without leases, loans and installments. The adventures began even before getting a car. Anastasia's manager misled our deputy. the director. Instead of the declared tire size 17, there were 18 wheels on the car. Winter tires were bought on the 17th ... except for the "excuse me" after 15 minutes of communication, nothing else. They refused to give us the 17th discs or sell them to us.
A week after the purchase, on the MKAD at a speed of 90 km / h, the car, although it is difficult to call it a car, without any prerequisites, just slows down by itself. It's just the wheels catching the wedge. The mileage is 1100 km. How everyone stayed alive and a large-scale accident did not happen is still a mystery. Korch lives on felokta. The front gearbox is in a wedge. Did they give you a substitution? Fuck you, not a substitute. The phone is taken off every other time and with intonation in the voice, like we owe them something, and they didn't give us shit. Avoid them. Both service and sales. I'll add it later.
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1
October 24
I bought a jac js6 car here. When buying, a scratch was found on the end of the door handle. They tried to eliminate it on their own, but it didn't work out. The manager says, we conclude a contract, we will order a spare part, in a couple of months they will bring it for free. They will call you as soon as the spare part is delivered. We signed a contract, it takes 2 months, 6 months, no one calls. I call myself, no one knows anything, they check with the manager, as a result they say that there are some problems with supplies, they will bring them in a couple of months. I understand that no one ordered anything - I received the money and quietly forgot. As a result, 9 months pass from buying a car. I keep calling them, even though they promise to call me back themselves, but of course no one calls back. In one of these calls, they say they have brought it, come. I arrive, it turns out that the detail needs to be painted - class, no one could tell before. OK. They say we'll paint it in a couple of weeks, we'll call. Naturally, no one called. I call in 2 weeks - they say the part was ordered the wrong one, now they ordered the right one, it will be in 2 months. Of course, no one considered it necessary to say this. I'm calling in 2 months, I haven't arrived - we'll call you ourselves. Guess what? That's right, no one called. I called at the time they called. A month ago, I called and, miraculously, the part was delivered. I ask that detail? They say that, come and put it on. I'm asking already and they've painted it. Oh, let's clarify now, yes it is necessary to paint, we transfer everything to the painting, as soon as it is painted, we will call you. Can you guess? That's right, 3 weeks have passed, the part is 3 cm long, somehow long for painting. I'm calling myself, they're contacting the body builder. What does he say? Right! I don't know anything, no one has transmitted anything, I look at the computer in the warehouse there is no such detail, but I will clarify and call you back. It was yesterday. Almost six months have passed since the purchase of the car. Looks like I'm going to court.
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5
August 25
A great place, the staff is good and understanding, they don't find fault and tell you everything in many ways, there is parking for customers in front of the building and there are always places!
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1
October 6
Cars from Chinese manufacturers Jac and Faw are on display. Working with clients at a decent level. Friendly managers and free coffee. A test drive is available. Managers are quite familiar with the information about the car you are looking at.
Of the cons, parking is difficult.
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December 18
It's just terrible. This is the first time I've encountered such an attitude. The manager picks up the phone constantly after several calls. The jac js6 car was purchased at the end of March this year. For all this time, I have already had 6 requests to them about the email in it. I waited 3 months for the spare part, we said we would change it and everything would be fine. As a result, nothing has changed at the moment, the same story, they have a car for the second week, no one knows anything, there is no exact answer when anyone can do anything. The result is to go to court and hire a lawyer. Here's a new car for you, drive what they call and enjoy
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July 24
I have been servicing cars in this service for almost five years and the service ends along the way. Just today I called five times and each time they promised from 9.30 that they would call me back and as of 19.35 they did not call me back. I think the attitude is not even rude. Felokt was not like that, but he obviously came out all over. Now when they say they will call you back within an hour, these are just words for beauty, the client means nothing to them and all the time that he was served by them, too.
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5
1
November 10
They try, mostly all are friendly and polite. There are practically no complaints about the work. The waiting area is comfortable
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March 25
In general, I am satisfied with the work of the service, polite staff, specialists perform the work on time, if questions arise during the service, they always coordinate if additional work is required.
But still, colleagues at Prytytsky 60b provide taxis when you leave the car for repair and do not have to go by public transport.
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May 22
Good afternoon, in early March I became the proud owner of FAW BESTUNE T77. There are only positive emotions from the car, but upon closer examination of the contract, it turned out that the car was purchased without a discount (it's your own fault, you need to carefully read what you sign) . An antikor was made as a gift when I put the grid in the bumper, I found gaps on the front fenders, spars, I didn't get to the rear arches and doors yet to look, I hope everything is fine there. But the most unpleasant thing is the defect of the gearbox support, which I discovered by lifting the car on the lift. Arriving at the dealer on the eighth of March, the defect was recognized as a factory defect and promised to be replaced within three weeks. BUT IT'S ALREADY THE END OF MAY!!!! What kind of deadlines are these and such a detail should be in stock as a consumable. I'm afraid what will happen if something breaks, how long can I wait. An interesting fact is that I turned my Lada X-ray cross into a trade-in. The new owner found me to ask about the summer tires on alloy wheels that I gave away with the car. I see there are no original seat covers. Why, who needed it, an unpleasant aftertaste.
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2
1
November 19
We bought a T 77 car and received a full consultation, according to the assessment of our car, of course there were questions, but there was no time to deal with this issue
I like the car so far, let's hope that this will continue.
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August 9
We walked there for 20 minutes, choosing a car, not a single manager got up and came up to us. Probably, they are not poorly fed by managers, so they do not need to approach potential buyers. We wanted to buy a T77, but because of such employees we decided to go to another car dealership.
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March 11
I constantly serve pile cars here. The prices are reasonable, original spare parts are available, courteous staff. In the waiting area, during the repair, you can have a cup of coffee or tea, and even more than one
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December 18
For all the time, there was not a single time with a time of 2-2.5 hours. This company always marinates for at least 5-6 hours. This is by far the worst service in Minsk. I definitely do not recommend it.
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October 1
About the personal service. Yes, it's not cheap. But it's reliable. 5 years and no breakdowns). But I also had a Skoda and now. I don't know about the Chinese... Well let's hope that Skoda will return
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August 4
I really like the work of managers.
But THEY promised 3 hours and 3 times out of 4 they kept more than 6.
The radiator grille has not been changed for half a year, that is, it is not available. It's not burning for me. But it's weird.
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December 16
It became terrible!!!!!!!!
The spare part on order, namely the windshield, has been in operation for more than three months and there is still no information when it will be!!!!!!!!!
And the price is like a horse!!!!!
I do not advise you to work and cooperate with them!!!!!!
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January 24
Excellent service for those who value time and quality. Car service, car wash, comfortable waiting room with TV, coffee and wi-fi. There is a cafe on the second floor where you can have lunch. Children's corner, phone charging, internet access.
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3
1
September 30
I liked everything - maintenance, car repair, found the cause of the malfunction, although I had bypassed 3 service stations before that. Prices are almost the same everywhere now.
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January 20
I got into this service by insurance (Russian-built vw cars). It couldn't be worse. The car stood for three months. They did something "a teaspoon a week". It was not possible to get an adequate response from the staff about what was happening to the car. We drove by ourselves and watched. By the way, the words of the staff almost never coincided with reality. Upon receipt of the car, the master's review in words, what was done on the car, does not coincide with the ordered outfits (from the words: "everything is replaced", the situation is completely different on the order) After they took the car, we found flaws that they have no desire to eliminate. I eliminate myself and on Feloct - they won't drive me at gunpoint. Customer orientation, service, and the skills of the masters - they simply do not exist. The head of the department who drove our car - I got the impression that he did not go to work, but simply pointed his finger at the sky.
Now feloct sells Chinese cars, I'm even afraid to imagine what awaits the owner when contacting their service in case of warranty.
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3
1
October 4
I did body repairs for cash. They didn't do it badly, not on a solid 9. But! Service, feedback, it is impossible to achieve something. Only for this 2 stars
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1
June 20, 2022
Excellent branded service: good interior, courteous staff, high-quality service (you can have a free coffee in the waiting area of the car). The master receptionists work competently and quickly - no red tape :)! If you are leaving while the car is in service, you will receive a call as soon as everything is done, or, in case of additional malfunctions, they will discuss the cost of the work and your consent to it.
The cost of services, as with any dealer, is higher than the usual service station, but there is nothing to be surprised at — everyone makes their own choice!
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4
October 31, 2023
I have been using the services of the car center since 2020. Professional and high-quality work, without imposing too much. Everything is done within the agreed time frame. In addition to maintenance, I use tire fitting + tire storage on disks, very convenient.Promotions, bonuses. I expect to use the services of the car center in the future. I wish you success.
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4
July 27, 2023
Quickly and efficiently. They did not take extra money from pensioners. You shouldn't have doubted before. More money was paid in "sharayki". And it would be good to have a sense. But no. We arrived as a last resort. They couldn't pass the inspection. And in the end, they found the reason in 40 minutes. It was fixed in 20 minutes. Everything was checked. A day later, we passed a technical inspection with an assessment of "perfect". Before that, they could not pass 6 times... And every time they paid, twisted, and trained "private traders". As a result, those spare parts that were supplied by private traders were removed from the center for non-compliance... So think about it. We will definitely go to the guys on Kupriyanov, if anything now. After the repair, we ride for the second month, we do not remember the former problem.Thanks!
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1
November 25, 2023
Good afternoon. In 2023, the Skoda showroom turned into a presentation of fav and jac. Although felokt has updated the exhibition stand, but he has NOT lost his European grip on car service issues. My Octavia 2013 received a full diagnosis in 2.5 hours at the same time for a reasonable price. Of course, the repair of the "officers" turned out to be expensive, but Felokt still leaves only positive emotions due to its competence and well-tuned processes. Thank you. And good luck.
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2
February 16
In 4 years, the staff's polite and attentive attitude towards visitors has not changed for the worse. The specifications of the models were explained in detail and recorded at a convenient time for a test drive. They found it in the database by phone number when you were in the salon 4 years ago :-)
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4
June 20
Excellent and professional service. Clear and understandable answers to any questions. Thank you for your understanding, sincerely Mikhail.
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September 22
The official dealer, the service for Skoda cars is good, but the prices bite
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October 20
Everything is simple, accessible, the manager is very attentive, competent
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1
June 7, 2022
Excellent service and service, friendly girls at the reception, tea and coffee are free.
Intelligent staff, all issues are resolved quickly and without questions, they will advise you how to change it better and more reliably.
On a five-year car under warranty for paintwork, the trunk hood cover was changed because the rust was deep, while all work and materials are free.
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3
December 2, 2023
An excellent car dealership, we bought a Skoda Rapid there back in the 19th year. Now we service the car there all the time. Everything is clear, to the point, quickly. We are happy with everything so far.
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1
September 19, 2023
A cozy office. Coffee/tea, phone chargers, cafes. A well-thought-out loyalty/discount system. Good service, a monitor on which you can monitor car repairs
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December 8, 2023
I recommend that legal entities be careful with this service! Disgusting and boorish attitude towards customers. We have been servicing cars bought from them since 2020. Here on Friday, a check lit up in the car, I made an appointment for diagnostics on Saturday, and we were refused to return the car until Monday, because the car is returned to the legal entity only after 100% payment, and there is no way to pay because banks do not work on weekends... At the same time, the company has no debts to the service... Victor Mikhailovich!
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2
May 20
Good service, pleasant communication and service, the cost of repairs is average in the city. Computer diagnostics is good 👍
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April 8, 2023
Always impeccable service. Polite staff. Everything is explained in detail before repair or maintenance. There are original and non-original spare parts and consumables to choose from. A comfortable waiting area with free coffee).
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4
January 28
A decent official Skoda car service. Professional approach, attentive attitude to the client. Work by appointment. Everything is clear.
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3
June 19
Excellent service. One of the best, if not the most, compared to others - various official representatives of other car brands
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February 16, 2023
The service at the car service station is excellent, the staff is polite and attentive, the quality of work always suits me, they wash the car very efficiently and clean the salon. While waiting for the car, you can have a cup of coffee.
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3
December 15, 2022
I liked everything, the guys did well. I negotiated the TO-2 from Moscow. Everyone has described in detail what prices and works will be produced. All the work was done efficiently, and the necessary recommendations were given. The service has a cafe and a client area. By the way, the car was washed before and after all the work. Accept the WORLD cards.
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4
March 26, 2023
A magnificent center. I serve my bear only here. The staff always competently and politely convey information. The work is of high quality and on time. Bravo. In our difficult time, the team keeps the level!
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4
August 2, 2023
Excellent service!!!
It is always a pleasure to contact this organization! You did well!! Keep it up !
Thank you for being there
I will recommend using your services!
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3
August 20, 2023
Nikolai, a consultant on used cars, competently and patiently told and showed everything, answered all questions.
Very good impressions.
I recommend
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May 29, 2023
I liked the service without importance, with respect, they will listen and do what you ask, they did not impose anything on me if I missed something according to the regulations, the quality of work is good, polite staff, while waiting you can comfortably sit down to read magazines, watch TV and drink another cup of coffee, by the way, for free and after service always they will put wet wipes or a pen, some water with them, little things, but they are pleasant.
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4
1
January 13, 2023
For many years I have been serviced Only by
Kupriyanova , 2a.
Yes, It is more expensive here than in non-company service stations,
But ..., with the efficiency and quality
of work, Not a single service station
they can't compare.
Never.!!!
Many thanks to the management
for their friendliness, efficiency
and thoroughness in the selection of staff.!
Happy New Year 2023.!
With further growth
The Demand For Your Services.!!!
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4
2
March 17, 2023
I've been there more than once. Neat, clear, understandable, friendly attitude towards the client. High-quality work and fairly adequate prices. Very tasty coffee.
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4
September 6
A warranty car with a malfunction was brought, they said to wait at least an hour and a half.
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January 1
Efficiency. The attentiveness of sales managers. The test drive on the day of the appeal, you can say, at the same hour. A quick assessment of the trade in. Adequate bargaining is possible. Ease in paperwork and transactions.
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3
March 9, 2023
At the moment, this is the best official service center in Minsk. The opinion is purely subjective, but I have something to compare it with (before that I dealt with OpeL, VW, Nissan and Geely). The whole team is super customer-oriented. Excellent advice and help with the purchase + a high level of service during maintenance. For two years, there have been no complaints about the warranty (they pull all obligations even at this difficult time). Fire!
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4