A wonderful hotel, comfortable, clean and cozy! We express our gratitude to the staff of the hotel. I would like to note that everyone is very friendly and polite, so an atmosphere of good rest and good mood is created, I visited here for the first and hopefully not the last time, I will hope that I can visit here again, this hotel deserves 5⭐, the price justifies the quality, everything is done at the highest level, the staff work is great, the kitchen Fantastic, thank you so much for the warm welcome! I didn't want to leave at all, thank you very much and I hope to visit this wonderful hotel again!
The hotel is pleasant, everything is covered in carpets, good furniture. The rooms are clean, breakfast: scrambled eggs, sausages, fresh vegetables, tea with a bun. The staff is polite, answers all questions, helps in everything. The rooms are clean, there are bathrobes, slippers, etc. Who will be with the dog, took 50% of the room rate. Be ready)
The hotel is very conveniently located. Breakfast is served late - so minus 1 star. The administration is polite. They accept payment by cards. The room is clean and cozy. There is water in the room and in the lobby. Bath accessories, a towel are all there for two.
Great hotel
The room is clean, the linen is not washed, Everything is clean, almost new
All the equipment is working
and the service is good
The staff is polite
It is clean not only in the rooms but also in the corridors, foyer
A good breakfast is a great choice
The price for the room is quite adequate
The design is made in the Victorian style
In general, I recommend it well
A super hotel! Good quality = price ratio. Service and service, I liked everything, the rooms are very cozy. If you have any questions, the administrators will quickly solve everything! Very friendly
A very good sauna, with a large swimming pool, a phyto barrel, a toilet, two showers, a massage bed and a room with a large bed, a large hall with a table - an acoustic system with a large TV. It's great for big companies. Good service, good staff.
The LION Hotel is completely not perceived as a new place to get used to - it immediately falls on the soul so much that you just don't want to leave it. The rooms and all the rooms of the hotel are decorated with great taste, the room has everything you need for a cozy and comfortable stay. The food in the restaurant is very tasty. But the main thing is the people who work at the hotel and surround the guests with their sincere care. Many thanks to All the staff of the Lion Hotel.
I recommend it!
A good hotel, the price for the design is adequate, for the room area is adequate, but you start to look at the details and realize that this price is too high. Plus: the reception is open 24 hours, they went to a meeting and placed us with a cat, arrived at night, took money in rubles as a deposit, changed it in the morning and paid tenge, the room is large, beautiful. Cons: the breakfasts are dull, in some places repairs are required.
A luxury hotel. Clean, beautiful, excellent breakfasts. Friendly and helpful staff. Parking is right in front of the entrance. I usually don't stay in the same places a second time, but I will come here.
Well, I was there, I handed over the order on Yandex. I will say so beautifully, well, there was no reception inside the rooms themselves, there are very polite people who explained that where to go cleanliness and order are guaranteed there
The hotel is normal, if there were problems, the girls at the reception solved everything, they were very responsive.
The price for accommodation is adequate, the rooms are normal.
Breakfast in the restaurant is included in the price. For breakfast, scrambled eggs with sausages or scrambled eggs with sausages, tea or coffee to choose from.
I checked into this hotel for the first time, I liked everything. Friendly and courteous staff, clean and tidy appearance, rooms in good quality, everything is clean and cozy. I recommend it!
A cool hotel, rented to relax between a long connecting flight. We arrived at the hotel early in the morning, we were quickly checked in, the staff is very friendly. The room was large and cozy. The interior is like in a palace)
The only thing to consider is that it is not very close to the airport, and to the new railway station.
Advantages: location, parking, 24-hour reception, friendly reception staff, snack vending machine, cheap rooms.
Cons: poor ventilation in the toilet (on the third day, the room frankly smelled of toilet and dampness), an uncomfortable bathroom, breakfast was monotonous and average in taste, and they did not offer a choice of coffee / tea, although it turned out there was a choice. We tried to have dinner at the cafe at the hotel, the food was tasteless and the service was long. We ate in another place.
The royal interior is for an amateur, unusual, I cannot evaluate it.
A very nice hotel.we lived for 7 days.I liked everything.clear. comfortably.warm.the staff is good.they want to please everyone.everything is available in the room.it is possible to put things in the laundry.the interior is great.the maids clean the room every day.bathroom accessories are being updated.I liked everything.advise
A very convenient hotel in terms of location. There are buses nearby, you can get to the airport. Also, right on the counter, the restaurant is not expensive, you can have a delicious meal
I really liked it. The ratio of price and quality. Very polite reception staff. I'll stay there again. It's a bit far from the center, of course, but it's easy to get there.
A wonderful hotel. Good location. They were in June 2023. We lived in a 2-room room on the 3rd floor. The room is chic, beautiful, at the highest level. The room was taken with breakfast. The breakfasts are not bad at all.
This is a great hotel! We spent 2 nights there. The interior is in the style of "expensive-rich", everything is clean and tidy. The staff is friendly. There is a water cooler on each floor, which is very cool. The breakfast is quite decent, light, but the same every day. We really liked it.
Beautiful hotel, spacious room, large comfortable bed, spacious bathroom with all personal hygiene items, disposable slippers, bathrobe. There are two types of breakfast to choose from scrambled eggs or omelet, such a choice, but everything was very tasty and satisfying
Nice room, friendly staff, clean, cozy. The only disadvantage is that the air conditioner hums very loudly, it is impossible to sleep with it. Sauna in the building, inexpensive, with a nice pool and billiards. Special thanks to the administrator Olga, a professional in her field.
If you are not demanding of comfort and just need to spend the night, this is a good place, but I do not recommend eating there, the food is disgusting, it is better to go across the street to a family cafe, maybe not chic, but still bon appetit
There is a sauna on the top floor, no matter how it relates to the hotel, if there are loud guests there, then you can forget about sleep. The restaurant in the hotel definitely cannot be called a restaurant, the breakfasts are monotonous and tasteless, the rest of the food was also not liked. The room has never been cleaned in a week. The bathroom has not been updated with a set of hygiene products (soap and shampoo), there is no shower curtain.
A great place to relax and stay, the attention to customers is excellent, the breakfast seems to be nothing special but very tasty thanks to the chefs and staff of this institution.
Nice hotel. Everything is decent, clean, cozy. The staff is attentive. I like. The left bank. There is a cool sauna and a steam room with a swimming pool.
Pleasant bonuses and privileges are provided for subscribing to Instagram from the hotel. @Lion_Hotel_Astana
Personally, I recommend it.
Friendly, very pleasant staff. Clean and tidy rooms. Car parking in front of the entrance. There are banks near the hotel, if you need to change money, cafes, shops.
The disadvantage is that you have to carry suitcases up the stairs from the entrance to the reception, it's kind of located on the second floor, and so everything is generally not bad.
The friendly administrator Olga cordially welcomed the tired travelers. A warm room with everything you need (slippers, bathrobes, soap accessories and toothbrushes, pastes, water) in the hallway cooler. We will definitely return to the next visit to Astana!
We spent 3 days in the hotel. I really liked it, we especially want to mention the maids, thank them for their help and responsiveness. The rooms are clean and cozy. We'll come again
The hotel is very old. Everything is very tired: the interior, plumbing, bed linen and towels. It is clear that they are trying to keep it normal, but it seems that there are no budgets for updating. The audibility is strong, you can hear what is happening in the neighboring rooms due to the lack of thresholds on the doors of the rooms.
Plus: friendly staff, not bad WiFi, nearby there are not bad establishments, cooking, currency exchange. The old part of the city is quite quiet and cozy.
The service is terrible, the rooms are cleaned only after the departure of the guests. Breakfast is not bad, but monotonous - scrambled eggs with sausages and a small bun with tea from a tea bag. The shower room is decorated with marble, when the floor is wet, it is very easy to slip. There is not a single shelf in the shower, soap or shampoo have to be put on a wet floor. Screams from the sauna can be heard in the room during the day, and in the evening and at night from the restaurant. You can only watch youtube on TV, there is not a single channel. In short, I can't advise anyone.
A cozy hotel, but in some rooms in the evening I heard music from the sauna. It is better to take a junior suite. There are breakfasts, simple, but the coffee is delicious.
We have been looking for a hotel for a long time, there is another address on the Internet. At the reception they said: we can't change the 2nd year. Armenian design. It is expensive and rich. Stucco, gold, paintings, paths. Parking for cars is free. There are about 7 stops to the center and attractions (although the description says: walking distance). Breakfast: the waiters are Hindus, it is difficult to explain the roasting of eggs (in a steep or snot) coffee is only instant. The price is not expensive. We left early in the morning, breakfast with us was better.
Corresponds to the price. The rooms are very clean. Cleaning every day. But there are no kettles and a refrigerator. The interior is classic. Breakfast eggs, sausage and vegetables.
The best part. This is the location
Design for taste and color
It's clean enough. But there is a lot of dust on the cabinets.
In general, I liked everything, the friendly and helpful staff, but the sauna is trash around the clock , the music screams late into the night , the benefit of the admin can calm down👍
Nice clean rooms, good and cheap breakfast.
BUT if someone walks in the sauna, the whole hotel will hear, the administrator does not react in any way.
But she apologized a thousand times for the discomfort.
A great option for that kind of money. Breakfast is so-so, which is strange, because dinner at the same restaurant is very even. Very clean, the furniture and repairs are quite fresh, everything works, bathrobes, slippers, towels, hygiene kits are all normal. The staff is responsive and resourceful.