I really enjoyed working with this travel company, we picked up the tour as soon as possible at the best price, we were always in touch. We were in the UAE, the hotel is simply amazing, clean, tidy, Russian-speaking staff, very satisfied, we will choose holidays only with you, thank you!
I want to thank the Make Travel travel agency, and in particular agent Ekaterina! I helped you choose an amazing tour to the island of Cyprus! I fully talked about all the pros and cons of this holiday, found a wonderful hotel for us, the flight and transfer were very comfortable! Thank you for our vacation! The whole family is thrilled!)
I want to express my gratitude to Make Travel for a wonderful trip to Turkey, to Alanya. The hotel was perfect, and the manager Ekaterina provided incredible help. It was an unforgettable experience and I look forward to the next trip with you.
I recommend entrusting your vacation to this travel agency. Excellent tour organization, friendly and responsible managers (Daria and Ekaterina worked with me).
Thank you for your work)
We had a rest in Hurghada from February 6 to February 14, we turned to this travel agency for a choice of tour. We helped with the choice in favor of the Sunny Days hotel.We were very satisfied with the rest! The manager of the travel agency was always in touch and gave detailed advice on all issues of interest)They also shared with us the life hacks that we successfully used) I advise you to contact this travel agency👍
Good afternoon. Previously, we used the services of this travel agency 2 times, everything was fine. In February 2022, we booked a tour to Turkey for the beginning of July, paid 30 percent of the cost. In April, for personal reasons, they decided to cancel the trip, in May a statement was written to the travel agency. Albina Lisovskaya was our tour operator. They promised that they would return the money any minute now. After a month, nothing is heard. We contacted ourselves all the time- we took into account the answer that the tour operator through which we booked went bankrupt and I will return the money through the court.But the obligations are assumed by the travel agency maktrevel, through which we booked the tour, otherwise why does it exist? We haven't been able to get our money out for 8 months now. And, oh, finally the travel agency contacted us and told us to come on February 8, 2023 for the money (they said they would refund half the amount now and half in a week). My husband showed up at the specified time, and was sent home with the words that our tour operator Albina Lisovskaya had left, we will not refund the money today. My husband called the accountant, and the answer was that I no longer work as an accountant, and the other accountant also left. It's just a game and disrespectful to their customers. At least I could have called and warned you! Well, we will go to court, the application has already been written by a lawyer. I do not recommend this company to anyone, although I did not have any questions about it before. I warned all my friends not to contact them. The treatment is terrible, there is no respect for your customers, they are simply not interested in you when you deposited the money. This means that you will have to spend your time and nerves, but since this travel agency works like this, then we will solve cases through the court. This company should not exist in Belarus!
We turned to Ekaterina's manager from Brest for the selection of a tour! Customer service is disgusting! I will never come here and I do not advise anyone!
I would like to express my gratitude to this travel agency and the girls-tour operators Victoria and Vitalia.The tour was picked up quickly, taking into account all our wishes, the girls are very attentive, responsible and always in touch.Thanks to them, the rest was great!!!
Alina worked with me, surprising me with her attention. During her vacation, she contacted me several times to see if I had a good flight, if I was accommodated, if there were any problems. She helped me with booking a seat on board, taking into account my state of health. And upon returning home, I did not forget, I asked how the flight went. That's why I'm giving this company the highest score.
Good afternoon.
I do not recommend this organization "MakeTravel" to anyone. They try to cheat at every step. You need to re-read all payments for them (all the time something is added, the rate increases on the go). They overestimate the price of tours, according to them, they allegedly give you a discount, in fact, the tour from other operators is lower in cost without discounts.
If the tour is suddenly canceled due to the fault of the tour operator, then you will be charged by any means a tour service in the amount of 150 cu. ie. when booking a tour, whether you fly or not, you are already losing money. No one will provide you with supporting documents for the amount withheld. The same situation is with bus tours. If the tour is cancelled, then you will be refunded only part of the money. The girl managers are not components in any question. The number guide is not in the contracts or on the website. You can only connect with them if you have personal access to them. But it is not a fact that swamis will communicate.
Be vigilant if you still want to book a tour with this organization.
I will write briefly, I contacted this tour company - I signed a contract for the provision of services. I paid over $2,000. Due to sanctions and military actions, the tour was cancelled. After 2 months, no one returned the money. The manager speaks by text. I don 't answer any specific questions . Yulyat.They feed you breakfast every day. An unscrupulous company. I do not recommend it if you do not want to be left without money and rest.
The travel agency has a strange approach. Not only did two different managers have different prices for the same tour. Then it turned out that one gave the price for a full package tour, and the other only for flights and accommodation (without PCR insurance and other surcharges). When asked if they would give a discount, the answer was received that they would give a discount for the next round. Well, okay for the next one, so for the next one. So I have their 5% Gold Card, but I decided not to "shine" it before signing the contract and put them in front of the fact when they tell me the final cost. Because I was sure that they would start to cheat. And so it was))). Of course, I did not go to their office, but after three days of correspondence and hotel selection, I was already told that the discount was supposedly included in the price they gave. Funny))). At first, the discount was given only for the next one here, but then everything was abruptly calculated and the price was already discounted)). It feels like they want to heat you up to the fullest. By the way, we took exactly the same tour on the same day of departure for 100 euros cheaper from others. I wanted to be a regular tourist, but with this approach to business, I'd rather go to others. Maybe I was unlucky with the manager who picked up the tour for me.
I would like to express my gratitude to Valeria Averchenko's manager for the selection of the tour and support.I had a rest with my child in Hurghada, the Minamark Resort hotel, I liked everything, the child is delighted.I recommend.
We contacted the travel agency twice to pick up a tour, twice they mess up and give out incorrect information, the managers are very inattentive, you say to pick up on one date, I send other offers, you form a request for certain hotels, they give incomplete information, first they calculate the most attractive price, you make a choice, then it turns out that it is not with all payments. Very inattentive, inexperienced and incompetent managers! I would advise you to bypass this travel agency!
I contacted this desk 2 times and had problems 2 times. The 1st time they messed up with the documents, which caused big problems. And the 2nd time is generally Achtung! They lured us with a discount on the tour, a couple of days later they called and said that the tour would cost 80 euros more! I had to agree, because they impose huge penalties in the contract. They also cheated on the installment plan, promised 10 percent at first, the rest of the amount 2 weeks before departure. As a result, a call was made 3 days later with the words: "the operator has not confirmed the installment plan, today is the last day of payment" And this is at 3 p.m. I had to search through the 7000r sousek
I want to express my deep gratitude to Make Travel for our vacation!) A well-chosen tour, attentiveness and direct participation of the operator in all matters))
Vacationing with a 5-year-old child in Cyprus, the Christofinia hotel. I recommend it! Meals for 5+, the best Nissi beach is 5-6 minutes away. A comfortable room. Thank you all! And especially the office on Kulman)!
I would like to express my gratitude for a well-chosen vacation to manager Svetlana, as well as to the entire MakeTravel company.
The rest was planned spontaneously and Svetlana quickly helped us navigate, because we wanted it well and not too expensive. We stayed in Sharm el Sheikh, the hotel was selected very well, it corresponds to its price category. We were worried that it would be cool because we went in early March, but the hotel was located in the warmest bay and therefore we were very lucky with the weather! The food was excellent and oddly enough alcohol)
Now we will travel only with you) Thank you for a wonderful stay!😍😀😀😀
As a tour sales agent, Maktravel has forever lost the trust of numerous tourists by trying to make money even on failed, canceled tours by the operator. In our case, the Interlux operator who prepared the tour, upon its cancellation due to the pandemic, returned the entire amount to the MainTravel account in good faith in due time, despite the obvious advantage over MainTravel of the work done on the organization of the tour, as well as the refund of funds from the host party and from the airline.
It all started with the fact that we, with the tour we selected from the Interlux tour operator, contacted the office of Make Travel in Grodno just to make payment for the tour and get all the documents in our hands. And so, when everything was ready, including visas, our tour was canceled due to the pandemic. After some time, we were offered to reschedule the tour for the fall without any additional charges. Another option was offered to refund the money paid in full according to the amount of the checks. We chose the first option. However, in the autumn our tour was canceled again, the tour operator could not set a new date, and therefore this time we were convinced that it was better to return the money. The question of whether the entire amount would be refunded was answered positively, as it had always been the case before. However, further disappointments followed... Instead of the promised three weeks, we had to wait about two months for the money. And, of course, there was a "surprise". Just think about it: we were "charged $150 for consulting services and tour selection." A tour that didn't happen twice in the end! How could you pick that up like that?! You can imagine how they overworked themselves, poor things, to sell a ready-made tour! They probably think that the tour operator, who returned the entire amount to their account, did nothing at all. Despite the fact that we traveled with MeikTrevel several times and were satisfied with the services provided before this situation, even though their prices were overpriced, this situation negated our good opinion of them. If you book a tour to Maktrevel, read the contract carefully, or better yet, look for another agency where prices are lower, the attitude is more conscientious, and the services are at a decent level, certainly not below this. If possible, order directly from the operator. Do not let MakeTravel earn money from scratch, which, most likely, is not so easy for you.
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Anonymous review
November 14, 2019
Hello! We would like to thank the company "Make Travel" and our consultant Angelina (Minsk) for a perfectly selected tour to Egypt, Hurghada, according to our wishes. It was our first vacation and it was wonderful and unforgettable. The Golden Beach Resort 4* hotel is magnificent, the territory is huge, there is a lot of vegetation, swimming pools, entertainment for both adults and children. The food is excellent and always varied, you will not stay hungry)))In general, if you are going to relax with children, then you are here)))
The agency positions itself in the best prices and "gives a guarantee of the best price". But in fact, the opposite is true. Even with their discount cards, the prices are higher than those of other travel agencies. I don't recommend it.
I want to mention the uncomfortable office. It's like everyone is sitting on each other's heads.
Managers are on the line. The management is clearly behaving rudely towards the staff. I will never contact this company for a tour and I will not advise anyone!
07/16/19 bought a tour with a friend. Pleasant atmosphere, lovely, young, friendly, patient, unobtrusive, professional consultants. I will also do the visa here, it is convenient and profitable. (I was in the office at Kulman 3).
I want to express my deep gratitude to Make Travel company, and separately to travel agent Ekaterina, for such a great vacation! Thanks to Catherine, we decided to fly to the extraordinarily beautiful island of Cyprus. Ekaterina told us about all the pros and possible cons of this holiday, chose the right hotel for us both in terms of location and cost. Everything was excellent, even better than we expected. Thank you very much, we will definitely continue to cooperate with you)
Good afternoon!!!
We were vacationing in Egypt.
The flight and transfer were convenient and comfortable. Everything was fine.
The only downside was that we waited a long time to check in, but the room turned out to be quite decent, for which there were no complaints.
The IL MERCATO hotel itself was very nice.
I really liked the Lost Land tour.
We visited the desert, drank tea with the Bedouins, walked through the canyons of all shades of red and had a laugh with the magnificent guide Ahmedushka - it was just fantastic!!!
A lot of positive emotions, I didn't want to go home. We tried a lot of products. And a yacht trip with a view of four countries is a fascinating sight!!!!
Diving is just fantastic!!!
It was very beautiful underwater, although at first it was a little scary.
Sea shrimp, crayfish and so on🤤🤤🤤
All in all, it was the best trip of my life!!!! The hotel that Ekaterina picked up for us was very cool, every day the animators arranged an interesting performance)))
The food and drinks were very tasty!
The room was cleaned well. Nude, because the whole vacation was just wonderful!!!
Many thanks to Ekaterina and the whole company Maxtravel for a great vacation.
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Anonymous review
December 19, 2018
Many thanks to Make travel for such a warm attitude towards its customers. She answered all our questions, worried about the flight and whether we liked everything. We flew to Egypt, to Sharm el-Sheikh. We were a little unlucky with the weather, but on the whole we were satisfied. The tables were full of food, drinks were for every taste and age, the hotel staff was very friendly and attentive. If there are problems and questions, you should contact the reception immediately. We had the Il Mercato Hotel. The bus went to the beach every hour in 10 minutes. You can take a taxi to the Old Town, but it's better to walk 20-25 minutes. All magnets and other souvenirs can be bought near the hotel at the mini-market or in the same Old Town, while you can and SHOULD bargain. To girls who are traveling with a girlfriend or with their mother, I say right away that you will not be left without attention. The locals are very generous with compliments))The hotel also has animators who arrange shows every evening, and during the day they conduct exercises, aqua aerobics and yoga. Thanks again😊
We ordered a tour for 2 through MakeTravel! The tour was chosen correctly, everything was explained in an accessible way, told what was what and how best! The rest went exactly as we imagined! We are thrilled! I advise everyone, a great travel agency!
We contacted Make Travel (Grodno) to select a vacation in Egypt and were very satisfied. Many thanks to manager Kristina! She took into account all our wishes and the rest was a great success. I was always in touch and answered all the questions that arose, and there were quite a few of them. We are your regular customers, thank you)
Thanks to the agency, and especially to the manager Alyona Byalyatskaya for organizing the wedding trip! We flew to Sri Lanka in November 2017, picked up the best option for our small budget, always answered our questions, solved all problems, everything quickly and clearly! It was the best vacation ever! Thanks again, I will contact you more than once!
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Anonymous review
May 11, 2018
I had a vacation with Make Travel in Italy! I really liked everything, manager Katerina chose the super Baltic 3* hotel for me, besides, this hotel was offered to me at a promotional price at the time of purchase, which could not but please. The hotel has solid advantages, it is located across the street from the sea, swimming and jogging always helped to wake up in the morning, the food at the hotel is good, I took breakfast, but often also had dinner and lunch on site, the staff is friendly. The main criterion of my trip to the country was to see it in full, but at the same time to have a good rest, so I was advised to resort Rimini, explaining that from there you can easily get to all the major cities of the country - this is really the case. Katerina advised local guides who offer the best prices at the resort (checked!). My vacation was on top, thanks to Make Travel for the competent staff, for a quality vacation, for support and advice on vacation (I had not come across it before and did not think how important it was!). Now only to you!
I would like to express my gratitude to the entire staff of the company Make Travel, and especially to the office on Kulman Street 3! All the girls are friendly, professionals in their field! It's not the first time I've traveled with them and I'm always happy with my vacation! If you choose a company, then only Meiu Travel! Huge greetings to the manager Ekaterina))))) Thanks to you, I had a great vacation in Spain this year)))Thank you very much!
We returned from a tour of Europe. We fell in love with Paris and Berlin. A comfortable bus, a positive omniscient guide, excellent impressions and a positive attitude. Maktrevel is super! Thank you for being there
Vacationed with my husband in Tunisia this summer. Initially, we did not even consider this direction, but the manager Tatiana offered to consider it, told us about all the nuances of rest in this country and we decided to take a vacation in Tunisia! And we were more than satisfied! I was very pleased with the company's service! All managers are smiling, likeable, ready to help :) Our manager was in touch with us 24/7 even during the holidays! The rest was unforgettable thanks to MakeTravel! Next time, the tour is only for you!
Just returned from Turkey) Thanks for the quality rest, excellent service and to the manager Tatiana, for the excellent selection of holidays. Tatiana is a professional in her field! She was always in touch, informed about all changes and answered all questions) Thank you, next time only with you!
Recently, they selected a tour to Ukraine for me. A very pleasant manager, listened to all my wishes and selected a tour according to my budget. They took into account all my wishes and there was no feeling that they wanted to "give me something" at a great price + they have very cool offices. Cozy and stylish!
We would like to say a huge thank you to the Company Make Travel for the selection of the tour!!! We have taken into account all our wishes and requests!!! Anastasia, you're doing great!!! Keep it up !!! It's a pleasure to work with such people!!! I will definitely contact you here again!!)
I would like to thank the company “MakeTravel"! Wonderful service, we had a vacation in Egypt in August, we really liked everything, the hotel was picked up wonderful, everything was explained, told! Thank you)))
I was glad to deal with this company. Organizing a vacation for my wife as a birthday surprise turned out to be easier than I thought (and panicked, which is a sin to conceal). The girl manager told me everything, helped me a lot with the selection and design. All I had to do was pay, which I was glad of. Thank you very much for such a wonderful stay, and my wife and I really enjoyed everything.
We flew in July 2018 with a friend to Turkey from the company Make Travel. This is the first time we have encountered a travel agency that cares so much about its tourists. Round-the-clock support for any questions. Special thanks to manager Tatiana for her sensitivity and kindness! With her approach to work, rest always comes out great! Super hotel, room, hotel staff, no complaints. In general, you are the best!!!
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Ekaterina G.
Level 2 Local Expert
September 7, 2018
Thanks to the company for the rest!! We went to Cuba with our family, we liked everything very much, if there were any questions, the managers solved them promptly and well. Always in touch!! This is the first time we have encountered such high-quality support!! We have already advised all our friends and we will advise them!!! Thank you guys, you are super!!!!!!!!:)