There are no help desk bodies at the station. You can't take a taxi to the entrance, only for a fee, you walk along all these escalators with suitcases, the movers break the prices more expensive than for the taxi you came from the other side of the city. Is it really impossible to put trolleys like at the airport?
We arrived at 22 o'clock in transit, it did not work out to eat, everything is closed, the waiting rooms are huge, very good and convenient boarding gates
How could such a building be built in modern times?
It's terrible!
I saw my parents off, people are sitting in the waiting room with their clothes on because it's cold. Can you imagine?! The wind is blowing in the building, a draft! How did you design this building?
The train station is cooler than the airport. Very convenient, but incredibly large. It is better to arrive a little in advance.
See original · Русский
Елена
Level 16 Local Expert
August 9, 2024
Modern, new, functional. There is everything you need. Only in Wi-Fi, for some reason I did not find it. I asked the girls who work there, they said no. But there is a hotel on the 6th floor. You can relax and take a shower.
A great train station. Spacious, comfortable and very modern. Large information boards, seating areas, elevators and escalators. Of course, the contrast with the old train station is very strong.
The station is convenient. Well thought out.
The only drawback is very far from the old town. It takes 1.5 hours by bus.
We need an LRT from the old station to the new one, then it will be great
The large building of the new railway station is impressive from the outside, there are a lot of parking spaces, manicured lawns. But when I went inside, I was very surprised, there were huge unfinished spaces, the finishing was not finished on the floor around the columns. There is a lot of space, but you will not be able to sit on the chairs on the ground floor - they are not there or they are hidden somewhere. Convenient elevators and exits to the platform. I was also on the second floor in the migration department - there are a lot of offices, but everyone is accepted in one office, and this is 4 districts of the city for a minute. Moreover, in this office on all issues, not only migration. I was also amazed that the questionnaires need to be filled out standing at ordinary tables, crouching - there are no chairs at all. The staff is polite, all questions are answered. In general, you still need to bring the building to mind and then there will be a very interesting object. The old railway station is very pleasant in all respects.
A large railway station, but wi-fi is not thought out and this is a minus .... trains are constantly late and this is perhaps the main feature of Kazakhstan as a whole. Of the advantages, railway station workers are everywhere, there is always someone to ask and they will always answer you calmly and clearly.
Of course, I haven't been to all the train stations in the world. Well, for the waiting room to be on the top floor, in my opinion, this should not be and probably there is no such thing anywhere
We lost a car once! Not a toy, but the real one was forgotten in which parking lot it was. The staff responded immediately and were able to help! Despite the cold, they even escorted us to the car
Very difficult entrances to the train station, you will not immediately figure it out. The station is large, but it is impossible to enter without using an elevator or escalator. The prices were surprised, I took coffee from the vending machine, it turned out to be cheaper than at the airport. I don't know about the others, I didn't compare them.
A good train station. Attentive staff. The father got out of the taxi on crutches, the employees themselves came up, offered a wheelchair and took him to the rest room. Later they also helped with the landing. Thank you.
There is no entrance for a taxi to the entrance, you have to walk very far with a suitcase and bags, and even get wet in bad weather. Then there are no signs where and where to go to get to the exits to the platform.
The most stupidly planned and inconvenient station for passengers: endless escalators, transitions up and down, the platform is very narrow.
See original · Русский
A
Anonymous review
October 24, 2021
The train station is convenient, there are supermarkets, cafes and I have not yet found where they cook delicious, mostly everything is warm and not fresh. It's expensive. There is not enough freshly prepared food. In another plan, we would also make more places with laptop tables, with more charging sockets, well, it's much better than the old railway station, the toilets are clean,
The station is still new, but there are minor drawbacks. There are signs everywhere, convenient Parking inside the station. Elevators, the problem with them is very few, when a lot of people have to wait for a long time, it would be possible to put stairs or escalators. It means when you go up to the 4th floor. Therefore, the estimate is underestimated.
A wonderful train station. Clear. There are a lot of seats. Places to charge your phone and just a large variety of outlets throughout the territory. Shops, cafes, dadaidetic zone. Everything is great