The room is excellent, the reception is wonderful. But, as in other banks in Uzbekistan, as soon as you went out the door, they immediately forgot about you. There is parking. It's almost possible to park the car.
The service is good. The staff is polite. The waiting time is not long. The exchange rates are high.
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Регина
Level 6 Local Expert
July 28, 2023
The worst bank for individuals. The application never works, the staff does not know anything, the service is on 3. It feels like all the money was given to Artemy Lebedev on the site, but there was not enough money for the application and normal employees.
The most wonderful bank in the city. Polite staff who will tell you everything, show you and help you. They work very quickly! Everyone should learn how to treat customers this way!
The most lousy bank in Uzbekistan. They came up with some kind of procedure to put money on a hkmo card for non-residents of the country. The form of 4 sheets must be filled out, nonsense…
Do not issue cards here, Russians... .
A very good bank, everything is beautifully decorated, competent staff, friendly welcome. But in my case, there was a very long queue at the exchange offices.
Everything is modern and beautiful, but at least they should have an average service. There is no online loan, it is impossible to take an offline loan on favorable terms for corporate clients
Service — 0. I came to pick up the card, stood in line for an hour, okay, if there was an honest electronic queue, they let all their friends pass in a row without queuing. It seems to me that the banking system of Uzbekistan can no longer be saved;(
Promptly, professionally, it was necessary to activate the Visa card, we consulted on the phone, asked secret questions and everything is ready. I went to the bank to change the PIN code. Well done, the professionals are working.
We send money to the card through the checking account in the morning, the money appears on the card after lunch or in the evening, if they are constantly being called
The bank is beautiful from the outside. But business processes are not debugged. Replacement of the receipt tape in the electronic queue machine takes half an hour. Unskilled staff, unable to advise. The bank is focused on residents. The exchange rates are not very good.
Very fast service, do not ask to run from one window to another. I was very surprised when in one window you can solve most of the problems and find out the answers to all the questions. By the way, one of the best banking systems and cards that have no problems. I recommend it to everyone
A commercial bank with a cool identity and a cool entourage....
That's all that can be said about this bank)))
The concept of service is absent for both individuals and corporate clients. But this is probably normal, because the service is not available in the country as a category))) we are not a service oriented nation??))