Promptly, professionally, it was necessary to activate the Visa card, we consulted on the phone, asked secret questions and everything is ready. I went to the bank to change the PIN code. Well done, the professionals are working.
We send money to the card through the checking account in the morning, the money appears on the card after lunch or in the evening, if they are constantly being called
The bank is beautiful from the outside. But business processes are not debugged. Replacement of the receipt tape in the electronic queue machine takes half an hour. Unskilled staff, unable to advise. The bank is focused on residents. The exchange rates are not very good.
Very fast service, do not ask to run from one window to another. I was very surprised when in one window you can solve most of the problems and find out the answers to all the questions. By the way, one of the best banking systems and cards that have no problems. I recommend it to everyone
A commercial bank with a cool identity and a cool entourage....
That's all that can be said about this bank)))
The concept of service is absent for both individuals and corporate clients. But this is probably normal, because the service is not available in the country as a category))) we are not a service oriented nation??))
I don't know about the head office, but the Chilanzar department is very good. The employees are very friendly and solve all issues quickly. As in Uzbek - zur, gap yuk.