Poliklinika № 18
299 reviews
August 20
I come here periodically.There were no problems with visiting a neurologist, an optometrist, an ENT, a surgeon. I'm signing up via talon.by .I'm trying to get to young doctors.I went through physiotherapy, cardiogram, tests-I liked everything.It is clear on time, the attitude towards patients is polite, the staff is professional.
Doctors (or their assistants) who own a computer finally appeared in the pre-medical office))
A visit to the examination room left a terrible impression.Rudeness and inspection were in the worst traditions of the "scoop".Now I go to the gynecologist at a paid MC.
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3
2
August 12
Excellent clinic, responsive and professional doctors.
Faced with a blood donation situation.I was always afraid of this procedure. But thanks to the professionalism and support of the medical staff, everything went fine.
Thank them very much. You are real professionals in your field.
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1
2
July 19
a true mockery, if you need a gynecologist (even for a routine check-up), it's easier to hang yourself or go to a paid one, because even if you call and order a ticket at 7:00!(coupon day in and day out), you are in line at number 2, the defendant will torment you for 10 minutes, and then he will throw you to number 14, and that's it, coupons ty ty, I tried to order for several days
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4
August 22
Repairs are underway. Specialists and modern equipment can come with repairs.The clinic has a pathetic appearance.Of course, it all depends on the funding, but my God, how long can you wait for both CT and physiotherapy procedures.And I've been waiting for an ultrasound for more than six months.
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1
1
July 14
I ordered a ticket, sat for 15 minutes, the office is closed, there is no doctor. I called to ask how it was, I hung on the phone for another 10 minutes. They sent me to another office, where they told me to go order a card... As a result, I got to the doctor 40 minutes after the scheduled time on the ticket... I didn't want anything anymore...
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3
July 13
The guy who sits in the zone for patients with fever (he has a bad sense of humor), so that's a doctor from God!!!!
There is parking, but it is small.
Four stars, just because of this doctor.. And so, the usual Soviet polyclinic..
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1
September 18
I don't have time to memorize the names of my therapists. They change with accuracy up to several months. Something is wrong in this clinic. It feels like the management of this clinic is not interested in anything
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3
December 6
Tosca, although many people who work there try, but judging by what I hear from many friends, most often you just have to run away to solve your problems in paid medical centers
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December 11
I want to express my gratitude to the employee of the help desk, I do not know the girl's name, the surname is Davidovich. For kindness and a sensitive heart! Thank you for your hard work!
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December 7, 2023
A large polyclinic, spacious enough, but poverty is everywhere and in everything.
Elevators require urgent repairs, do you think it's safer to go on foot?
There are still not enough specialized specialists: there is no endocrinologist at all, there is also virtually no infectious disease specialist.
There is a huge queue for examinations. The level of technologies used is extremely low - probably the level of software products used and staff training affects.
Some functions are duplicated, which only adds red tape and unnerves patients.
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11
1
December 23
I do not advise you to go to the doctors after 16.00))) the mood is spoiled thanks to the young ladies at the reception) the situation is that I went to the doctor on a coupon, ordering a coupon is a separate topic, I will describe it below. The doctor said that because of the bad tests, it is necessary to go to the therapist, there are no questions, I go down to the registry, Madame answers me that there are no doctors, only tomorrow my doctor is working, you can go to the red zone there they can help you. I went there, and the sign says in black and white the treatment of patients with fever and respiratory infections. (even though the woman at the reception knew where I was going)))I'm going back to the registry office, unfortunately it turned out to be at the wrong time, the young lady was discussing her family problems, I even had to attract attention to myself....Even though she's sitting right in front of the door... I'm asking how do I get to the doctor that another doctor referred me to? To which I get an answer so that I call in the morning and then they will give me a ticket . To which I ask, if I can't reach you, how do I get to the doctor? And then I heard in response: listen, you don't have to ask me questions "if !" I work in other clinics and also call if I need to! We have four phones, two of them are mobile, so you can't get through!?
So in the morning when I called about the doctor's ticket) ( my situation is, say, an emergency, so I had to call them)I was on the phone for 40 minutes, and I was in line for 5))) it's a pity that the staff can't control themselves with the usual question) there are no questions for doctors, they always helped, but the registry allows itself too much) give them a day off, let them solve their family problems, and do not take it out on people. There is no desire to call and contact them , it is better to learn it yourself and order coupons through a buy ticket)
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May 8
This is not a medical center- remember that.
An ordinary , state polyclinic! The doctors are normal and adequate.
Especially gynecologists are great!
Yes, there are long queues, but people create them themselves. Without coupons / just ask / me to the nurse and so on.
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10
1
February 3
A doctor was called to the house. The doctor came all smoky, the stench was unbearable. They asked me to put on shoe covers or take off my shoes, or stand in the hallway, since there is an infant at home and crawling on the floor. She refused. She says she shook her legs out in the entrance, everything is clean. As a result, her husband had to put on shoe covers for this princess. The doctor is doubtful, I refused to be examined, because during the time she was walking, they already understood the reason for the poor state of health and bought medicines.
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5
12
September 18
Compared to what it was before, it's not bad. The doctors are new and good, but repairs are very necessary, everything is already very old.
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2
1
May 31
I do not advise you to come to the scariest place on planet earth. If someone dares, I advise you to take something to self-defense ( grandmothers are too aggressive) . My advice to you is to take a queue 3 hours before the start of the doctor's appointment. Because otherwise you will have little chance of getting to the doctor.
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7
November 30, 2023
They called from the polyclinic on 11/30/23. and told me to come about the measles vaccination.what is in the entrance of the Rokossovsky measles 60/1.In the polyclinic.they said there was no infectious disease specialist and sent them to 111 pre-hospital.I sat there for 20 minutes.Until I repeated my request to bring the card.At 111. the indignant male doctor left somewhere.then they sent me to a boorish infectious disease specialist at 220. after receiving a charge of negativity and spending almost an hour in the clinic, I nevertheless checked in with a wonderful girl from the 715 office.which restored my faith in good people.Thanks to her.I would give her 5 stars.but these two are from 111 and 220 .. there are no words
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5
1
July 7
Our clinic is very short of modern repairs. Then everyone's mood and mood would have improved.
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4
February 25
A good clinic with all kinds of medical examination options. The doctors are good.
Minus for the old architecture, which makes you sad. And also that some of the doctors are not in the clinic, but are attached to other places (for example, a urologist and a dentist). But otherwise, everything is fine
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5
3
July 12
Return the blood donation from the vein to the 2nd floor. It's in the morning, a crowd of people are going to the 7th floor, and the elevators are dead. The electronic queue does not always work
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4
August 9
I liked the way the doctors serve (I did not encounter a negative experience), but the atmosphere in the clinic itself kills.
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2
April 4
Well done! Quickly and efficiently.
If you try to get through and it doesn't work, look at more numbers on the website!!!! Usually, one number is given in the directions. And you will be 58th in line. And if you look at the number on the website, you will be the first))
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3
August 23
It is impossible to get through, 20 minutes of waiting, as a result, I only heard "polyclinic" and they hung up.
The doctors are good
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3
December 21
Hormones for contraception are prescribed without prior examination. Should it be like this, can you tell me?
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November 6, 2022
90% of them are friendly people and excellent specialists . But since it is still a state...and honey...The institution , of course , lacks repairs somewhere . There is no coffee machine or cafe. The toilets smell and there is no paper. On the ground floor, the toilet is such that only a thin and healthy person can turn around. Be vigilant! A high step! Coupons are given with a frequency of 8 minutes ...Accordingly, doctors do not have time and the queue is delayed. Well, of course, and how without "swearing" in queues ...)) And I would like everything to be more carefully thought out for people ....
Surgery on the 5th floor...Probably for those who are ready to fight and go to the end...There is a very elderly doctor in the red zone...Maybe an excellent specialist, but rude...very. Not only are you sick , but you also come out with the feeling that you are ...kakaha...I apologize for my French) The same age / Napoleon ) was received there by a woman ...I am sure that everything can be treated with folk remedies ...But in general , she came out with the same feelings somehow . Well , in general ...from the wardrobe to the doctor, everyone tries to be professional (almost everyone)). Ouch...at the same time, I want to note that the massage surprised me...professionally! Thank you all for helping us to be healthy and happy!
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6
5
January 7
Where is it without a polyclinic?..If you plan visits in advance, know the rules and procedures of the visit, and do not take everything that happens to heart, then it is not bad. Although sometimes there were serious claims to professionalism...The impression is twofold in general. I try not to visit this institution.
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4
January 15
After visiting this institution, I went to a paid clinic. Although all I needed was a health certificate. If you need to go through something quickly, then this clinic is not your option. You can only spend time and nerves. Long queues, poor attitude of the staff, rudeness towards the patient, etc.
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9
February 22
I would like to note and express my gratitude to Alevtina Viktorovna Tolstik for her professionalism and sensitive attitude towards patients.
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6
2
December 18, 2023
Hell on earth. You can't get to the doctor, the registry is rude. There are no coupons anywhere or to anyone. Cards are constantly being lost. The registry does not know how which doctors really work - they send you to look at the doors of the doctor's office, look at the schedule and then only ask if there are coupons
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10
May 23
It is not possible to take a ticket.There was a kilometer-long queue at the reception, there was a 20th queue on the phone..30 minutes of waiting, and as soon as I became 1 in line, I was kicked off..It's great just
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3
1
December 2, 2023
Queues at the reception desk in the morning, as everywhere else, the specialists are good, responsive doctors and nurses, I would like to replace the elevator cabins and places of cosmetic repairs.
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3
September 20, 2023
I ask you to draw the attention of the polyclinic management to the incorrect behavior of the medical staff. I donated blood on 20/09 at 8 a.m. In room 715, there is loud laughter and discussion of personal issues. They did not react to the remark I made.
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7
3
January 17
I just walk past this building all the time when I come to visit my parents!))) Greetings from frosty Murmansk to all hospitable Minsk residents!))))
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3
3
August 29, 2023
Horror full office 10 fluorography 15 minutes per person queue in three rows.If it's time for vacations, close it completely, let them rest and go forward with renewed vigor! Otherwise, all doctors and patients will die.Glavvrch organize work in office 10
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5
August 31, 2023
Well, what can I say, eternal bordak, they are at the reception, they will ask how the doctor works, they will say, but in the end, another appointment schedule is written on the doctor's door, it is not clear who to believe, that is, you can not interrogate the doctor, you can only get to the doctor after sitting in line for 4 hours even if you are with tolon.
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10
December 10
You come to the doctor and you tell me I feel bad and the doctor says: that everything is fine with you, then you come home, call an ambulance and they take you to the hospital. Draw your own conclusions.
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November 3, 2022
The clinic is disgusting!!! I came to the reception for the first time, I tried to be treated at home for a week myself - nothing worked out. Complaints include burning in the chest, hoarseness of the voice, swelling and nasal congestion. The conclusion of the doctors, namely Tolstoy, is that I am therapeutically healthy! Despite the fact that my working profession is connected with the voice!!! I would like to raise the question of the suitability of doctors!!! I came for help, and in the end they made a fake out of me! At the same time, they did not even take a normal blood test. The analysis with the conclusion was done within 5 minutes! Without even checking the soy! I am becoming more and more convinced that doctors do not treat, but ring!
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16
2
September 6, 2023
There are always a lot of people, it is impossible to take a ticket to the doctor at all. My eye got inflamed somehow, I wanted to take a ticket to the doctor. The registry office sent them to 11 hospitals for paid services...
Medical registrars are rude
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8
1
May 15, 2022
I don't know why many people leave only negative reviews, I don't have any special questions about the PC)
The receptionist is responsive, they try to do the job quickly.
If you can't get through there, then the question is not for them, but for people , everyone calls (especially at 7 a.m.), so how do I break up?) Wait )
Have you seen how many people in the PC are waiting for a ticket? No? Take a look! So , there are two registrars , but there are a lot of people ) patience to all or there is a paid services office on the 3rd floor, you can come there, choose a day and time for yourself and get to the doctor / take tests / ECG / ultrasound, for a small cost.
- one star only for the card file. There was a girl who was rude just like that, although I didn't swear, I didn't say anything bad, I just found someone's test results once and wanted them to be returned to the person, pasted on. And I was almost sent, they say, there is enough work without you.
The doctors are normal. Or am I lucky, or maybe you go to the doctors (people), and to you?))
In general, there is nothing to complain about.
But the people in the queue, especially the elderly (my respect to you, for your age, I'm sure many are not even bad people), but I don't know how to behave at all in a PC. They are always dissatisfied, they swear, just the same, they are trying to get through without a queue, which increases the total arrival at the clinic. If everyone starts respecting each other, waiting for their turn, and so on, then everything will be much faster.
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7
13
September 3, 2023
We were sent here to a gynecologist, from the 7th children's polyclinic. It smells like homeless people and needs to be repaired. And the pharmacy leaves much to be desired. I really hope that the specialists are good.
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5
September 16, 2023
An ordinary social clinic. Queues, jostling, etc. Repairs would be nice. I visited a neurologist, I was satisfied with the result of the visit, a competent specialist.
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3
1
December 9, 2022
On 5.12.2022 at 8 a.m., I came with an ambulance referral to open a sick leave, because there is no precinct officer in our area, they were sent in turn to Bykova Maria Sergeevna. After waiting in line for more than an hour, I got to an appointment, where they handed me an outpatient card and kicked me out of the office. My diagnosis is inflammation of the 3rd nerve, the pain is unbearable... There are no doctors, of course, but what kind of representative of medicine is this????
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8
4
September 3
The most pleasant polyclinic in Minsk
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2
1
September 25, 2023
I got sick on Sunday. I went to the hospital and had tests there. On Monday, I called a doctor at home. He told me to go to the clinic and take it there again and it's with a temperature below 38 ° C.
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5
1
April 1, 2023
The polyclinic will not be able to do a big assessment. 3 stars is the best thing. I don't even want to add why.
But the gynecology department can be given all 5 stars. Wonderful doctors, and all of them. I recommend this department.
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6
2
February 17, 2022
Of course, I understand the epidemiological situation and the shortage of staff, but it is a fact that it is possible to organize so that there are no such queues. And most of all, sometimes the undisguised rudeness of some doctors is outraged, such as an infectious disease specialist-a very quarrelsome person of venerable years, who has long since had a well-deserved rest, and not revel in the dependence of the patients who came, despite the fact that he cornyly forgets to prescribe an elementary analysis, because of which I had to delay the final treatment for a few more weeks and ride a couple of extra ones once to the other side of the city. With all this, he categorically does not want to admit that he is wrong. In general, he really spoiled my opinion about the clinic, despite the fact that I really have great respect for the profession of a doctor, but there should be a measure, it is not worth speculating with this respect.
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5
2
March 28, 2023
In my opinion, this is the worst polyclinic in my area, doctors count the numbers when the hospital is closed, and not for the patient's condition, medical records are constantly being lost, I have been served in this polyclinic for 15 years, it is not changing for the better, but for the worse
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13
3
June 30, 2023
It's just that without comments...
it's impossible to get a full examination!
The exception is the Doctor of the women's clinic! Thank you so much to Irina Gennadievna, good health!
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9
2
February 14, 2022
First of all, I would like to thank the doctors from the red zone. Thank you for your hard work. Yes, queues, yes, all nervous and patients and tired doctors, but all the necessary procedures are prescribed, treatment and everything else is given.
The second cry of the soul. Electronic queue......... Everything is fine for the tests and the ECG. BUT, why did they enter this MIRACLE of the "electronic queue" into the help, if it was impossible to get through earlier, but there were some chances to get through, now it's really a "quest". "Your queue number is 100500, wait for half an hour, then the handset is removed, wait, then click, and the handset is put on the lever. Bingo!!!!!! And again, "your queue number......... "
I don't want to say that this miracle is only in our clinic, I would have known from whose submission, I would have sent the "admiration" there.
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8
1
August 5
It's impossible to get through!
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2
1
February 17
I gave 5 stars for. The work of doctors. I appreciate and respect their work. However, the pancake shelf itself requires a lot of repair.
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5
1