Ramada by Wyndham Astana
354 reviews
May 7, 2023
Good, clean
2
August 24
I really liked the hotel! We arrived from Vietnam to Astana, tired after a long flight and were pleasantly surprised by the quick check-in and excellent work of the staff. We booked a two-room apartment on the Ozone. The room cost 13,000 for two people plus a child. The room itself is great, although it has its own peculiarities: there is a hob in the living room, a huge refrigerator, but there are no dishes or appliances. Therefore, it is not clear what the hob is for, because people with pans and pots do not fly. It would be better if a microwave oven was placed in the room. There is a sofa in the living room, but it is very small, it does not fold out, meanwhile there is enough space in this area to accommodate a full-fledged sofa for 3 people, instead of 3 TVs))). The hotel is located in the very center, opposite the Akimat of Astana, next to a beautiful embankment with a bike path. By the way, the hotel has bicycles, which is very convenient, you can take a ride for free. By the way, the hotel has a very delicious buffet breakfast, the menu includes both traditional egg dishes and dense dishes! Overall, we really liked the hotel!
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November 19
A wonderful hotel, in the very center, near the park, the embankment. The hotel has courteous staff, ready to help at any time, comfortable rooms, a swimming pool, gym, good cuisine. If you decide to spend time in the capital, but do not know where to stay, then this is the place. Where you will be greeted like old friends, accommodated in wonderful rooms, and fed a delicious lunch. I recommend. Our family was very pleased with this hotel. By the way, events are held here on New Year's Eve. The children were delighted.
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July 29
An excellent and very cozy hotel after the renovation of a historic building. Everything inside is modern - furniture, carpet, plumbing. There is a good gym, sauna and a small swimming pool. A chic breakfast with a large selection of dishes, a coffee machine. It is located in the old center, but the plus is that it is quiet and close to the waterfront. We were satisfied with my wife, we recommend it.
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October 27
The hotel is in a historic building, it gives a slight feeling of being outdated, although it seems mostly everything inside is clean and decent.
At first, they settled into a tiny room, which was simply discouraged, was 2 times smaller than stated, very dark and noisy with access to the main street, completely did not match the photos of the site in this category. But the issue was quickly resolved by going to the reception and moving without any additional charges. However, it was unclear why they had been settled in the wrong place from the very beginning.
The room has everything you need. Drinking water is replenished daily.
The breakfasts are average, you won't stay hungry, but they didn't make much impression.
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1
August 15
Excellent hotel, in a quiet center, close to the waterfront. Sociable staff. Natalia at the reception is very attentive! Clear. It smells good. Breakfast: 2 cereals, omelets, coffee/tea, fish, meat, fruits, vegetables. There is a swimming pool, gym and parking. I definitely recommend it! Confident 4*
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October 21
I really liked the hotel.
The building is renovated, looks modern, the room is large, cozy, clean.
The price includes a buffet breakfast with an excellent selection of dishes.
There are conference rooms for meetings.
I have a very pleasant impression of the hotel.
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August 4
I liked the hotel, the large rooms, a decent pool and sauna. It is also well located + there is a convenient entrance for a taxi. In general, if you are looking for a European hotel both in terms of service and quality, then this is quite it)))
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September 25
There is something to strive for, the service limps and jumps not on three, but on two legs. Perhaps we have already got used to the fact that the service in Moscow is excellent, yes, we are spoiled by good service. But this is the capital of Kazakhstan, there are a lot of foreign guests. They clean the rooms every other time and through the stump of the deck, very bad! The cream in the shower in the dispenser has not been changed for a long time, it smells old. Mirrors and the shower door are a separate topic. In general, the hotel is very good, but the cleaning service is very lame. The breakfasts are monotonous, several times it was that you couldn't wait for the cook, or the vegetables were sour for a couple, the drinks were over, there was no staff. There are many things that can be enumerated. The staff heard the opinion, I look, the marmite was taken away, replaced. Did you bring a salad to order without sauce, I ask for a salad without sauce? Yes, this salad is served without sauce! I take the menu, the menu is salad with sauce. It seems like a little thing, but from these little things the general opinion is formed! Overall, the hotel is good, convenient location. But there are still shortcomings, over the past three years it has become better and much better!
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September 20
This is a great hotel. They settled in quickly. Checks were provided upon request. We were given a better room than we booked. Spacious, chic , 3 rooms + own kitchen. Everything is in working order. Sauna, swimming pool. The breakfasts are varied. The rooms are clean. We lived on the 4th floor. I can't hear the neighbors. Air conditioning + balcony. On request, room service + dishes. The service is 5+.
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September 30
A good hotel. In the former center of Astana. The center can be reached on foot in 40 minutes. the embankment is 20 minutes away. restaurants are within walking distance. If you don't like the noise of the streets, then it's a great option. Well, a chain hotel is always an understandable quality in a new city.
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October 3
The hotel is in a good location, near a park, a promenade, cafes, restaurants.
The room was rented by a junior suite, spacious with a good bed, the refrigerator worked poorly, there was no safe in the room, cleaning was late in the evening, there was garbage in the room all day, very strange for a hotel of this level, weak water pressure
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November 7
The hotel is very cozy, the staff is polite, appreciates customers, the rooms are small but comfortable, a pleasant view of the infrastructure opened from the balcony, but the coolest thing is the air conditioners (someone turn off the summer sun in Astana for at least a couple of days)
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January 8
Great location! A very fashionable hotel: a beautiful, large hall with lots of sofas and tables. There is a bar. There are pleasant, friendly receptionists at the reception.
The restaurant at the hotel is a separate song of praise. Breakfast for 10 out of 5. An amazing selection of dishes, everything is very tasty and appetizing, from porridge and omelets and desserts and fruits. I bow low to the cook!
There is a small swimming pool, sauna and gym. Everything is clean, beautiful, it is clear that they take care of the convenience of visitors. If you stop here, you won't regret it for a second. My husband and I are delighted. Next time we come, we will definitely stay here.
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1
November 23
I stayed at this hotel nine times in a year (business trip, company bookings). Every time something went wrong. The last time I lived in room 204, it turned out that the hotel has karaoke, from where the music comes to the rooms. It was impossible to sleep.
It is absolutely impossible to set a comfortable temperature in the rooms: the air conditioning system works disgusting, but the controller glows brightly throughout the room.
The underfloor heating in the rooms does not work.
The irons are all not working properly and spoil clothes (do not give steam).
The breakfasts are monotonous and tasteless, there seems to be something, but in the end you won't collect much.
They may not clean the room all day, although you leave a sign saying "clean the room."
If you check out early and ask for lunch box, they forget about it
These are the four stars
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November 28
Atmospheric, cozy, comfortable at the most modern level. A separate respect for the club room for smokers. The restaurant you want to go back to.
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1
July 9
A very cozy hotel, but more for short trips, such as a business trip or for a couple of days
Relatively not far from the main attractions of the city, there is a steep alley nearby that leads to the river, a very cool place
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September 21
Breakfast is included, very good breakfast assortment. The rooms are clean. The conditions are excellent. The iron and ironing board are neatly hanging in the closet. Everything is at the highest level.
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January 21
Very nice hotel! The rooms are large and they have everything you need for everyday life and relaxation! There is everything to iron things. Very clean and tidy. A rich breakfast for every taste, I would like to mention coffee separately. Very tasty!!! And you can even take it with you. And you can also order scrambled eggs with a filling of your choice. And this is important for an active start to the day! Nice hotel, I recommend it!
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1
April 23
A wonderful hotel, a convenient place (the old city center) for business trips, there is a gym, a swimming pool with a sauna, modest but tasty breakfasts, comfortable rooms (bed, cleanliness, temperature, equipment), there is a decent cafe on the ground floor.
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3
September 23, 2023
I liked the hotel, there are no questions about the rooms, everything is fine, the restaurant is also decent. This applies to breakfast and the usual menu. Delicious and fast. The problem happened when checking in. We were warned several times that we would arrive only in the morning, and the plane was also delayed. Despite the transfer (specially ordered at the hotel so that the time of arrival was clear), the room that was booked was occupied. As a result, they offered another one, I liked it. If you can pay in advance, there probably shouldn't be any problems. In general, I recommend it. I would like to emphasize the successful location. Nearby there are shops and exchangers and there is a place to walk.
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3
December 19, 2023
I stayed at this hotel for the second time. A good combination of price per room and quality of services. This particular area was needed, so the location suits me.
The rooms are clean. There were problems in the room with the light in the bathroom. Despite the late hour, everything was done very efficiently!
The assortment for breakfast is quite consistent with the level of the hotel.
Of the minor disadvantages, the room (junior suite) faced almost the intersection. Early in the morning - the first cars, street cleaning - noisy.
But who cares!
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October 18, 2023
The hotel is super! I stayed at the hotel for three nights. Just arrived (17.10.2023) Clean, cozy, warm. The breakfasts are very tasty. The person of the hotel is above all praise! It is located in the "old city" in Astana. You can walk to the embankment, cross the bridge and find yourself in the "new Astana". Very quiet hotel. Great pool. Delicious food is prepared in the restaurant. Super!
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2
August 16, 2023
Nice hotel, friendly staff, good breakfast buffet. The location is quiet. There is not much noise and exhaust.
Features to keep in mind:
1. Separate sauna for men and women. Formally, you will not be able to sit together with your wife or girlfriend. It is inconvenient if you have stocked up on oils and tinctures for a couple, and not in double size..
2. In the apartment rooms (where there is a kitchenette with a sink, stove and refrigerator) there are no dishes at all!!! No plates, no appliances, no pots and pans, no knives, etc. There are only a couple of cups and a couple of glasses for coffee-tea-water. Water is brought 2 liters every day. Convenient for coffee and tea. To cook and eat in the room, you need to order dishes at the bar EVERY TIME, which are then taken away. A knife for cutting melons was also not given, because "we do not give sharp knives to guests."
3. Analgin or aspirin could not be obtained at the reception late in the evening. "We don't give medicines to the guests."
4. There is no exit to the city from the phone in the room (although it is written on the device how to do this). Access to the city is only through the reception and the attendant.
Have a nice trip to everyone!👍
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1
April 19
The advantages are very spacious rooms, courteous staff, comfortable location, there is a car entrance.
There is one minus, but it is extremely significant. April, 23-25 degrees in Astana during the day, 27 degrees in the room (!) at night (!). the air conditioner works ONLY for heating until May. the heat made me physically ill, I asked to bring at least a fan to the room, alas, there is no fan in the hotel. it is impossible to open the windows wide (this is, of course, normal for a hotel). Accordingly, it is simply unrealistic to reduce the temperature to at least 23.
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1
June 7, 2023
Super hotel, we definitely recommend it. Large spacious rooms, huge mirrors, excellent mattresses, a wardrobe with lighting, a kettle, tea, coffee in the room. A large shower cabin, everything is very beautiful, tasteful, snow-white towels and bathrobes.
The breakfasts are delicious, there is a very large selection, from fried eggs and porridge to red fish and fruits... And you can even take coffee to take away!
The hotel has a swimming pool, some of our group went, were satisfied.
The hotel is located near a walking area, it is easy to access the embankment. Prosperity to the hotel, more guests and all the best to its staff🙏
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March 22
Excellent modern hotel, the rooms are newly renovated, very large TV. The hotel staff is helpful and attentive. The breakfast menu is good for every taste. Thank you for your hospitality!
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May 20
A great hotel. The staff is friendly! The rooms are clean, cozy and modern. The breakfasts are very tasty with a wide variety of choices (buffet). I recommend this hotel.
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September 5
A hotel with excellent service. Comfortable rooms, convenient location, attentive and friendly staff. I recommend it!
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September 3, 2023
An excellent hotel in the old green part of Astana, near many administrative buildings.Near the promenade, philharmonic hall, transport stops, square, park and embankment.Near the PSC, grocery stores. Nearby streets are patrolled by the police, it is safe to walk.The hotel itself is completely renovated, beautiful building, cozy, clean, friendly staff. We stayed here for the second time.The room is large, with a balcony, provided at our request.The king size bed is wide, comfortable, a large blanket, bathrobes, slippers, large towels are available, air conditioning and refrigerator are working.. Two TVs (in both rooms of the room).The sound insulation is good.The hotel has a swimming pool with a sauna. The breakfast is delicious, fried eggs are fried in front of you, as you want, and there is also a fairly wide selection of different hot and cold dishes. The administrators respond quickly, we were late (flight delay) and they waited for us without paying for the reservation.There was even non-alcoholic wine in the lobby bar, which is very rare. Of the cons, the handle of the balcony door and the bathroom lock were broken, but this is not critical. Breakfast seemed a little expensive. We may wish to fill the mini bar. Overall a pleasant, clean hotel with a good location and friendly staff, I recommend it.
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November 5
The hotel is exactly 4 stars, very good rooms, excellent facilities, ordered food from the restaurant to the room, everything was delicious. Good breakfasts.
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July 24, 2023
A very pleasant, neat, laconically modest but quite comfortable hotel. We stayed in a standard double room with windows on the old square (House of Soviets). The air conditioner and refrigerator were working properly. The bathroom is very comfortable. There is an iron. Two large TVs. The bed is very comfortable. The staff (almost all of them) is friendly and helpful. Medium-sized breakfasts. A fitness room and a pool for 4 with a minx, but they quite allow themselves to do a minimally sufficient set of exercises and splash around. There is a sauna. I do not advise the restaurant: it is expensive, it takes a long time to wait, the menu is modest, the mantas seem to have been bought in a nearby cookery and warmed up.. But there are plenty of places in the area where you can eat delicious food.
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March 17
The hotel is excellent, high level. Clean linen , a full set of compliments . A delicious and good breakfast in the Swedish style. And what I really liked was the three floors. I will definitely stay in Astana!
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1
April 2
A gorgeous hotel. The staff is very attentive to the requests of the guests. The buffet is very varied. The room is clean, has everything you need for work and rest. The rejuvenation is wonderful.
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August 1
Excellent hotel, good location. I really liked the staff: they are sincere, instantly solves all issues
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June 15, 2023
The hotel is cool, among the advantages are the service, the cost, the services included in the price. Among the disadvantages are accommodation, swimming pool, breakfast, information about services. Check-in is fast, the rooms are clean, cozy, on a solid 4. Breakfast is a buffet, but there is not much choice, just have time to take it, otherwise you will not get it (they do not have time to add food). What surprised me was the lack of information in the room about the hotel's services, the schedule of the gym, pool, restaurant, etc. It was also annoying to accommodate guests who arrived for the first time for one night in a room overlooking the courtyard with an air conditioning station working all night, which discourages the desire to return to the hotel again. Yes, and why is the pool water hot? From the sauna to the hot water is not very pleasant. And so - a pleasant design, the appearance does not correspond to the interior of the hotel - everything is modern and functional inside.
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4
1
September 30
A great hotel with good service, location and comfort. Excellent breakfast, delicious coffee.
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August 28
Nice comfortable hotel with swimming pool, gym, good varied breakfast near the waterfront
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December 10, 2023
A cozy hotel in the center of the old town. Good-quality rooms, high-quality fresh renovation, modern furniture has everything you need. The hotel has a gym, sauna, and a small swimming pool. Good breakfasts. There is an embankment nearby, there is a place to go out.
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September 10, 2023
A great place, located in the old part of the city opposite the Akimat. There is cleanliness and order around, there are many places within walking distance where you can eat, sing karaoke, change money. The hotel itself is cozy, there are breakfasts, a mini bar in the room (optional), a kettle, tea and coffee, water, everything is as it should be. I recommend the hotel. But take into account the travel time to the Airport because it takes 45-50 minutes to drive through the whole city through traffic jams.
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July 30
The hotel is 4 stars, the room is large, but it was not cleaned every day. The breakfasts are pleasant, but monotonous. Butter was often missing. In general, I recommend
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1
October 14, 2023
A very chic hotel near the stunningly beautiful waterfront. Friendly staff, delicious and varied breakfasts. Sauna and swimming pool. Clean, bright room. The bed, mattress, pillows, bed linen - everything is perfect. The bathroom and shower are heated, comfortable and 100% thoughtful. I highly recommend it.
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April 19
In principle, I love this network. Good quality service, delicious varied breakfast, charming balconies in the room) Good location . I recommend.
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June 29
It's a beautiful place. We were on a business trip for 10 days. The rooms are not large but cozy. The breakfasts are delicious. But if you want scrambled eggs, then you need to call a specialist who will fry. It's annoying. They occasionally forgot to clean the room. Everything else is fine.
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October 1
A quiet, cozy place. Retro interior style. I didn't have breakfast, I didn't have lunch, so I can't say anything about the kitchen. Spacious rooms
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November 4
We arrived tired after a 9-hour flight, settled in for a long time, the girls at the reception were not attentive, we had to remind ourselves several times.After a long check - in .They didn't even apologize.The choice of personnel should be treated more carefully.I only liked the breakfast.
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December 5, 2023
A wonderful hotel in the historical center of Astana!
European level of comfort, spa, gym and sauna for guests, very varied breakfast!
Nearby is the Presidential Square with a monument to the founders of the Kazakh Khanate Zhanibek and Kerey, which is definitely worth seeing!
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August 22
Nice hotel, friendly staff, clean room, fresh beds, delicious food in the restaurant.
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March 16
A very pleasant hotel, each room has an iron, safe, hairdryer. Clean bed linen, cool blankets, pillows are a little harsh, but generally normal. Delicious breakfast buffet.
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May 9
This building is our Story! 35 years ago, I came to the hairdressing salon of the Ishim hotel, then the city of Tselinograd, I was accepted as an apprentice! It's a great time in the late 80s! Wonderful memories! But 3 years ago, my sister booked a room in this, already a new name and a fresh renovation, hotel! Very small rooms are standard, but they left the carpets of those years, and something from that era of the 20th century!! The restaurant is great, the breakfast was very varied! And the highlight of this hotel is the old square and the flavor of the old town!
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