Reikartz Sky Almaty
154 reviews
September 30, 2023
Very Unhappy with the staff not at all foreigner friendly. Only meant for people who can understand and talk in their language.
Reception Staff thou helpful the reservation staff has flaw. Inspite of booking in three weeks in advance and emailing repeatedly, no reply is received.
And Inspite of requesting we are not happy with the room post arrival they couldn't change. As they were all booked, I repeatedly stated that room view on 12th floor has direct sight of a corporate and it would be really appreciated if changes could be made as we were on our honeymoon. They were helpless some ex employee from reservations whose email id is available on Agoda (site from which we had booked) had left and they were not aware about my request.
On the 12th Floor city, 1st day itself When we opened window people from opposite building office could literally see through.
The wifi doesn't work we have to go and stand near the gate to have full network. The tea pot stopped working immediately upon using during same day. Had to wait till next week second half to get it fixed.
I did so much research and although the reception staff were very helpful but the hotel needs to fix reservations staff Inspite of booking superior room it felt we are staying in below average occupancy.
Sorry but I'm extremely unhappy.. the location is excellent, the rooms are average the service needs serious training.
1
July 20, 2024
The stunning views from the outdoor terrace are simply breathtaking. This is the most important advantage of this place, it's worth going here just for the sake of it. There are only a couple of such places in Almaty, where there is an open restaurant on the roof. Food and service are like everywhere else. But the views.... No one will remain indifferent to such views. But from the 17th floor to the restaurant you need to either walk up the stairs, three flights.
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September 10, 2024
Cool room, clean, warm, comfortable. The view from the window was not very good... But the breakfast (view) compensated for everything :), in general, the breakfast was good! Responsive staff. Of the disadvantages, one elevator did not work at the time of arrival, we had to wait. I recommend it this way.
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February 13, 2024
A good hotel with a convenient location. A very unusual solution with glass walls of the bathroom. The rooms are clean, the sound insulation is good. The view from the window of the upper floors is beautiful. There are smoking rooms on each floor. The breakfasts and staff are excellent. But there are also disadvantages. For example, there were no dental kits in the room. The administrator did not specify the purpose of the visit (he was on a business trip) and billed the tourist fee, this fee is not paid during a business trip. And the most annoying minus is the restaurant, with a beautiful view of the mountains, the menu is quite small and at the same time there are many positions in the stop list.
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October 25, 2024
The room is nice and spacious. The bathroom and toilet are separated from the rest of the room only by glass and a curtain. The staff is friendly. The breakfasts and dinners are meager and not too tasty. The location is convenient. The price is acceptable.
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1
September 28, 2024
Comfortable rooms, good breakfast, very helpful and courteous staff. The view from the restaurant is just beautiful. The disadvantages are elevators, they are not enough and they are slow. The door to the shower cabin was closing badly, water was pouring on the floor. Everything else is fine. I was on a business trip, if I go again, I'll stay here.
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November 16, 2023
The hotel is located in the city center in the business center on the upper floors. The staff is friendly and friendly. The room is spacious, the interior is relatively modern, but many things are already in need of repair (the shower is leaking, broken plumbing). Also, the part of the wall separating the bathroom is transparent glass (a dubious solution). On the top floor there is a restaurant with a terrace with a great view. The choice of food for breakfast is meager, everything is cold, and in the evening the restaurant closes before the stated end time. Room cleaning is good.
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1
September 16, 2024
The hotel is on the upper floors of the business center. I stayed for several days on a business trip. The furniture is modern, the rooms are good, not killed.
Of the cons - it's hot, the air conditioner either doesn't work, or it's not enough (I stayed in the summer), it's stuffy, both in the room and in the hallway.
A very convenient location for business trips (there are many organizations and a business quarter nearby), as well as for tourism (center, shops, restaurants)
Of interest is the location for breakfast at the top of the building
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July 20, 2024
A pleasant hotel near the center. Rooms with mountain and city views. The rooms are fresh, the staff is polite. The hotel is quite suitable for business trips.
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April 22, 2024
A simple, inexpensive but very good hotel. The staff works well and quickly.A rooftop restaurant with magnificent mountain views.
I was a little confused by the transparent doors to the toilet. Apparently to keep an eye on the front door ) . We covered the door with a cloth.
The unpresentable general entrance, the hotel occupies part of the floors in the building.
Otherwise, I liked everything. I recommend.
See original · Русский
August 21, 2023
Positive:
Great location.
The rooms are spacious.
Everything is comfortable and clean.
Polite staff.
Good breakfasts.
Great view from the restaurant with a terrace!
Minuses:
The smell of tobacco is constantly felt everywhere, although the hotel does not smoke.
You can smoke on a special balcony, which is located on each floor,
apparently, it pulls from there.
I don't like that.
I'm unlikely to come back, I can't recommend it.
If only for those who smoke.
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3
November 7, 2024
A good hotel to just spend the night in.
The staff is good, if there were any problems, they solved them quickly
The breakfasts were monotonous, all the vegetables were sluggish and stale, the coffee was not very good (
But the view from the restaurant was beautiful😍
The cleaning is disgusting, upon check-in I found black hair on the robes, in the bed and on the floor
See original · Русский
December 3, 2024
A beautiful and cozy room, a cool view, the only drawback: a shared elevator with residents and offices and you would need to diversify breakfast
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May 16, 2024
We were at the New Year holidays
Large, comfortable rooms with mountain views. Breakfast at the hotel also takes place with a magnificent view, excellent and kind staff.
The bonus was to celebrate the New Year with such cool landscapes.
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October 6, 2024
Gorgeous view from the window (the hotel is on the upper floors of the house). Large comfortable rooms, courteous staff. Thanks!
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November 4, 2024
Beautiful view from the breakfast restaurant.
The breakfasts were meager, the vegetables and greens were for some reason treasured.
The rooms are not cleaned very well, we had black hair in the room. Stuffy.
But the staff is responsive!
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November 29, 2024
The junior suites are not bad, excellent panoramic view, lived on the 16th, clean, warm, varied breakfasts-I advise you!
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1
May 11, 2024
A great hotel. Despite the fact that the reception is located on the 17th floor.. and the entrance to the building is not very beautiful, because the rooms are large. Clear. The souzel is big. There is everything you need.. As a business hotel, it is a great choice.
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May 1, 2024
I really liked the hotel, pleasant staff, cleaning every day, no dust anywhere, the price is reasonable, the view from the window is gorgeous on the mountains, the breakfasts are very tasty and for every taste
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September 13, 2023
A good hotel with a convenient location, friendly staff and wonderful views of the city and the mountain range of the Trans-Ili Alatau. You can have breakfast and dinner at the rooftop bar (SKY17). The kitchen, by the way, deserves all praise, I took a steak and a warm salad with fried eggplant.... Super!
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April 23, 2024
Not a bad hotel, everything is clean. But! Uncomfortable pillows, very worn out. The breakfasts are not too varied, the view of the mountains from the restaurant compensates for everything! Very beautiful mountains on the restaurant terrace!
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1
October 25, 2024
Apart from the room, I didn't like anything else. Breakfast until 10-00, extremely meager, apples in slices))). You can wait indefinitely for elevators, as the hotel is located in the business center. I didn't like the hotel at all.
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May 12, 2024
Room cleaning every other time and if there is, it is not of high quality. The reception is well done, they are diligently correcting the jambs. TV does not always work. Consider that there is no toilet door, because it does not close and with gaps of several centimeters. If there are more than 1 person in the room, then it is terribly inconvenient. A set for brushing teeth, for some reason even shampoo and shaving kit, need to be begged separately.
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1
August 15, 2023
The view of the city is amazing during breakfast. The menu is average. The staff is polite, but not collected. Perhaps I was unlucky that a thermos of hot water was not ready by the beginning of breakfast, the food was not ready. I left my key in the room when I checked out. While I was waiting for an employee from the reception who would help me get off the floor, I almost suffocated from the heat. The thing is that there is no ventilation or air conditioning in the corridors at all. Waiting for an elevator in the summer in the heat is another challenge. And it takes a long time to wait for him. The rooms are clean and cozy, but the windows outside have not been washed for a long time. Dirty ones.
I wouldn't stay in a hotel a second time.
See original · Русский
May 18, 2024
Everything is fine except the elevators. They've been driving for a very long time and they're old. Otherwise, there was a comfortable room, cleaning every day, normal breakfasts. The only thing that can be improved is to wash the windows in the room.
See original · Русский
September 23, 2023
A very convenient hotel, located next to the center on the 17th floor, and the bar is located on the roof of the building, where there is an observation deck with a very beautiful view of the mountains and the city!
I recommend it!!!
See original · Русский
March 9, 2024
A comfortable, clean room. Beautiful view of the city. The breakfast is a buffet, a large selection for breakfast. Polite staff. I advise you to stop.
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1
March 20, 2024
A good hotel, large rooms, comfortable mattresses and pillows, a large bathroom. Good breakfasts for this price category. Beautiful view of the mountains
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March 26, 2023
I really liked the hotel. Clean, the service is excellent. Beautiful view of the city and snowy mountains. The location of the hotel is very convenient: everything is within walking distance. Breakfast is served on the roof (18th floor) of the building, with an open veranda and a varied menu.
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1
August 12, 2024
THEFT IN THE HOTEL!
We lived in room 1406, I left my gold ring on the table, we checked out, two hours later I started calling the staff, it was not found.
The shame is just
See original · Русский
February 15, 2023
We stayed with my husband at this hotel in early December for 5 nights. We were very satisfied!
Large, comfortable rooms, a queen size bed, fluffy white bathrobes, slippers, disposable toiletries in the bathroom, good towels. Breakfast is included in the accommodation, a great buffet! The hotel itself is located only on the upper floors of the building, sometimes you had to wait for the elevator, but only during rush hour, when everyone leaves in the morning or returns in the evening. The windows overlook the mountains, it's amazing! The hotel staff is very friendly. When we find ourselves in Almaty again, we will definitely check into this hotel again!
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1
May 24, 2024
An unusual hotel is located in an apartment building. The whole of Almaty opens from the windows. Especially beautiful in the evening: sunset, lights... - the city is at a glance.
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September 5, 2023
I recommend the hotel for business trips: the rooms are large in size, the service is good, the reception is always ready to help. The restaurant is located on the roof of the hotel and the views are absolutely spectacular.
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1
June 4, 2023
It is better to see and feel firsthand the incredible comfort and cleanliness in the room, the finger-licking breakfasts overlooking the mountains, majestic and attractive.And, professionalism, sincerity and kindness, willingness to help, managers at the reception, out of competition.Come and see for yourself!!!
See original · Русский
November 10, 2022
Not a bad hotel. The rooms are large and clean.
The rooms are equipped with everything for a comfortable stay - disposable dental cleaning kits, cotton swabs, disposable combs, even shaving kits. The breakfasts are good. The staff in the lobby is polite. There are places for smoking.
Among the disadvantages is a somewhat inconvenient "logistics" - the hotel is located on several upper floors of the building, there is its own elevator, sometimes it takes a long time to wait. And they do not accept any cash currency except tenge.
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3
February 22, 2023
A very cozy hotel, the location is convenient. Clean, tidy, friendly staff, cleaning every day. We lived with a cat, he also liked it, especially the armchair and walking in the hall. Good varied breakfasts, delicious juice (which is rare), liked the restaurant administrator. Technically a beautiful view from the windows when there is no haze.
One of the disadvantages is that the elevator is not always reliable, once in 1.5 weeks I had to walk up to the 12th floor. And one of the elevators was often shut down. And key cards are often demagnetized, but they were given to us with a margin :)
There was only one blanket at check-in, but you can easily ask for a second one.
Curtains were just hung on the glass walls of the bathroom with us, hooray :)
There is an ironing board with an iron in the lobby.
A great place to explore the city.
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2
February 21, 2023
A wonderful hotel! Clean, spacious rooms, very friendly staff. Separately, it is worth noting the breakfasts - everything you need is varied and delicious. The only thing worth paying attention to is WiFi, it practically does not work.
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June 19, 2023
Great room, friendly staff, delicious breakfasts. Champagne on weekends. Convenient location. Of the cons: a cramped elevator that takes a long time to wait. And the air conditioner was not regulated in our room: there is always the same speed and temperature. But pistachios for breakfast
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1
1
May 28, 2023
Great view from the room and location. The room is super for you, it has everything you need, modern, comfortable. The reception service is excellent. What I didn't like: if you come for breakfast after 9.00, there is almost no food, you have to wait for it to be brought. But this is compensated by the view from the restaurant and you can forgive everything) it happens that during rush hour you have to wait a long time for the elevator, because the hotel is located on the upper floors, and the business center is below. I still have questions about clearing, because a couple of things were missing that they could have mistaken for garbage (for example, a boarding pass that I needed to return to the accounting department). But, again, the hotel is great and I would still stay there
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December 22, 2023
A good hotel, an interesting restaurant under the roof with a wonderful observation deck. The prices are affordable. The breakfast is decent. Visit, you will not regret it
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June 11, 2023
The hotel is located in the residential complex, there are also offices. Just a virgin elevator. And I worked alone for the whole week of my stay , stopping on each floor and opening twice. It's such a pleasure to go to the 17th floor.
The room is quite comfortable, although cleaning is after 15.00, which is very inconvenient, since I have already returned to the room to rest, and it has not been cleaned yet.
And breakfast is a separate topic . It starts at 7.30 . It 's too late !
When it's all over, they put it reluctantly. You can come there is no porridge , no vegetables , no bread !
You have to ask for everything.
But they give you delicious juice.
The only thing that pleases is the beautiful view of the city during breakfast.
But if you compare it with other hotels of a similar level, then in general everything is much better . The room is a good size. The shower flowed from all the cracks , really .
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1
April 15, 2023
Good value for money, convenient location, pleasant rooms, breakfast in the rooftop restaurant with panoramic views.
Of the disadvantages, I had to wait a long time for the elevator. And a strange design solution is a transparent glass wall in the bathroom :)
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3
March 5, 2024
The hotel is good, but there is a PROBLEM! Maybe it doesn't matter to someone, but I'm writing about myself.
1. The Internet is very weak
2. Contrast shower at any time of the day. I thought only in the evening there were interruptions with water, but no.
3. A throne instead of a toilet 🫣 yes, forgive me for being frank 😅 but I am not an Avatar ☺️
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April 11, 2024
A stylish modern hotel with a stunning rooftop terrace. Where the restaurant area is located.
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October 1, 2024
Pleasant stay,good location,delicious breakfast
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February 27, 2024
Instead of the booked 3 days, they categorically offered to check in for 2!!! And on the third day, look for what you want! So we left and didn't regret it in the end! The hotel occupies the 17th floor in an office building. The elevator is only 1. The second guest does not have time to leave with his things - the doors are closing....
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1
May 9, 2023
Very spacious rooms with excellent design. The terrace deserves a separate comment, where it is very pleasant to have breakfast, and the most beautiful view of the city opens.
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July 8, 2023
The room is large, the mattress is very comfortable, which is important on a business trip. I take off the ball for cleaning the room and breakfast service, as an example, after the rain that was at night, in the morning on the outdoor terrace all the tables were dirty and the boy wiped them only when asked about it, and very slowly.
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November 1, 2022
Excellent staff team, super service. The rooms are large, clean and spacious. I always stop there, but I'm not looking for other options. The cuisine is interesting and delicious.
Good luck and prosperity.
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October 29, 2022
The hotel is clean and cozy. Breakfasts from 7:30 are delicious and nutritious, always hot. The staff is friendly and respectful. The interest is that the hotel rooms are located from the 12th to the 16th floor, and the reception is on the 17th floor. Surprised. At night, when I arrived, I was confused)))
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