Rixos Premium Magawish Suites & Villas
401 review
May 30, 2024
A good hotel, delicious food, especially a pasta corner... crabs, shrimps, fish, meat are all in abundance, the trouble with salads ... a lot of children and unfortunately they are everywhere, even where they are not supposed to be... otherwise everything is fine
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November 27, 2023
Excellent hotel: private pool in a bungalow, very spacious, panoramic windows, delicious food, large territory, excellent service! Pools for children are very convenient. I want to go there again for the new year!
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May 6, 2024
We are resting now at the hotel in May 2024.
The hotel is not worth the money at all. And the concept of rixos does not correspond either.
There is no variety of fruits. Although there has never been a strawberry season, watermelon was given 1 time. The food is very monotonous. Meat and fish are mostly grilled, you need to stand in line for them.
Desserts are varied but not tasty.
Red fish is served only in the morning and is given a slice on a saucer.
Entertainment is usually a singer in the evening, not a show at all.
The staff is not well-trained, they can forget about the drink, the cleaner needs to be called to the table several times.
The territory is large, but minicars are running around the territory, and you can't even let the child go for a walk along the paths.
Children's club - 3 animators for a large number of children, all children mixed up. We live in a villa, the room is good, everything works.
They say that European tours are sold much cheaper than Russian ones.
The Internet is constantly tearing up, you can't fool the VKS.
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June 20, 2024
I liked everything very much, the kitchen staff, a chic room with a swimming pool, the beach, the sea, we also met with friends unplanned, celebrated the birthday of the spouse, everything is super!
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December 8, 2023
We had a very good rest, excellent staff, especially liked the girl Erene Makram, a specialist in working with guests, very attentive and responsive, a professional in her field, finds an approach to each guest and offers her help in solving any issues
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May 13, 2023
We rest here with our family 2 times. We like everything: there is a lot of food, a separate area for the kids; the staff is trying, friendly and responsive, I would like to mention Islam the beach bartender (respectful attitude, professionalism), we have villa 4003 staff Said clinic (cleans perfectly, especially after we have a mess with a small child, helpful, very attentive)
The territory is large, always on the beach You can find free seats.
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January 23, 2024
We stayed at the hotel for 18 days during the New Year holidays. The hotel is very decent, 10 minutes by car to the airport, good quality food, excellent rooms, cleaning, service in restaurants, bars, everything is at a decent level. You can see the efforts of the staff, including the hotel management. It is comfortable with children, there is a children's table in the restaurant, heated pools in winter, rescuers everywhere who really look after the safety of vacationers. Security on the territory, convenient electric cars. A wonderful children's club with a lot of entertainment and useful things, open until 23.00. There are several important points that management needs to pay attention to. The main point that caused serious discomfort and is traumatic is the coating near the pools, which clearly requires repair / restoration. Splinters and injuries are highly likely for children. In general, we were satisfied with the rest and the level of the hotel. And it would also be good to tighten the power supply to the level of Turkish Rixos, if possible. But in general, it is very worthy for Egypt, probably the best thing to choose in Hurghada.
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January 18
Great hotel. Very large and green territory, delicious food and excellent service
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August 29, 2024
I liked it despite the heat of the desert! Great bar, delicious cuisine. Private restaurants. Friendly staff) I will be back with the children.
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December 21, 2024
We beat in December from 3 to 10, 2024
1 adult , six children .
Departure from Moscow, specifying the flight-300,000
It's cool in Hurghada during this period, keep that in mind. It's warmer in charm!!!
Plus there's a $25 visa at the airport. And the charm is not visa-free.
Regarding the hotel . Incredibly good cuisine! Diverse! Red fish for breakfast every day. There is a separate grill on the street , where everything is fresh , and pork is prepared specifically for you. 4-5 Alaska restaurants are free, please.
The children's room is small, it differs very much from rixos in other countries ... animators (who perform in the evenings - a girl and a young man - they keep the animation in this hotel)
Who works inside the room, well, to say the least kapets. By themselves, evening mini-discos.(without costumes, it's primitive and children are not interested) again, if you fuck up the rixos of Egypt and Turkey, heaven and earth.
The territory is nice , green , large
The room stock is excellent. Clean, well-kept rooms
There is a farm with animals and a garden with the cultivation of some herbs, cabbages, etc.
The sea entrance is gorgeous for kids! Long gentle shallow ! Trampolines in the sea! Kids get high.
In a season, give away 1,000,000-1,500,000 cm for no up to 500,000 hotel justifies itself - over - no
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July 16, 2024
Super hotel , vacationing with young children , sandy beach , sand is sifted by a special machine , the hotel's feature ( they bring towels to the sunbed, you don't need to carry a towel and hand it over , the food is good , the service is excellent , the rooms are large and spacious . I recommend it to everyone
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November 14, 2023
The hotel is considered one of the best on the coast. But apparently by the standards of Egypt, yes. In general, of course, it does not reach Rixos. On the positive side: a beautiful territory, everything is quite new, a good number of rooms, that's basically all). The sea is very shallow, it's good for kids. The beach is sand, there is nothing to see. The central pool, the designer would tear off his hands. Not only are all the pools waist-deep, but also with a bunch of dibil steps. Take care of your feet! The food is very primitive, there is no sense from a large number of restaurants. Even pizza is fine, but they can't cook it: the dough is raw. Alcohol cocktails are generally silent. Pour some kind of ready-made liquid. You can't wait for the waiters. The staff needs to be tightened up and strongly. In general, this is Egypt, you have to be ready for this).
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May 19, 2024
I do not recommend this rixos! If you are a couple without children, you definitely are NOT here!!!! Children are everywhere and in the adult zone! It says 16+ in the hookah, everything is there with children!!!!! Children take off their shorts and do things sorry in the sea right on the shore!!!!!!! ! Annoying annoying life guard and waiters are unrealistically annoying! The food is primitive, it's the same thing every time and it gets worse and worse! I do not recommend it! It's unrealistic to eat vegetables, tomatoes and cucumbers are the cheapest!!!! We got 2 strong poisoning with my husband! Cleaning for visibility! Terrible dust and fungus in the room.in a hotel of this level and it's always dirty in the room, well, this is such a thing!!!!!!The obsessive Hassan and the arrogant one from the pirates club, who walks along the beach and offers obsessively excursions 100 times, and you still get very angry! Alcohol is burnt ! An incomprehensible slurry inside ! Tips are being extorted everywhere
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March 13, 2023
We had a rest with a large family (3 adults and 4 children) from February 28 for 10 days! According to the weather: we also found the heat 31 degrees without wind and 24 degrees with wind!
According to the hotel: a great place, a huge territory, lots of greenery, clean! We are either in the villa and one person in the suite. Great rooms! Another baby bed and an ordinary single bed for a 3-year-old child were brought to our villa. We are in the strawberry season-big, red, juicy and very sweet! There were also melons, bananas, apples, pears, grapes, pomegranates. By food:for every taste and color! There were not all cards in Ala restaurants, but I liked it unanimously - fish! The staff is very friendly, friendly, they ask every day if everything is okay! I can't say anything about the animation. since we went to the room early. We liked the hotel very much, we didn't want to leave!It's worth the money! We plan to come again!
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March 8, 2024
I sincerely envy the authors of the five-star reviews, but I can't join them. We stayed at the hotel as a couple in early March 2024.
Of the unconditional advantages, I can note a large well-groomed territory, a lot of greenery and flowers. A beautiful beach and a gorgeous sea.
Otherwise, there are a lot of questions.
So, for example, food: the main restaurant (buffet) will certainly not leave you hungry, but I can't say that the food is delicious. There are also several ala-card restaurants in the hotel. We managed to visit three. I liked the Grill the most. If you are meat lovers in all its forms, then you definitely go there. The Salt fish restaurant is also good, but some items on the menu did not correspond to the actual ones. So, grilled squid on the menu, in fact turned out to be squid in batter. The third Peeples restaurant, positioned as an Italian cuisine restaurant, in fact has nothing to do with Italy. We ordered risotto with shrimp and brought rice porridge.
The range of alcohol in different bars and restaurants is also very different. Cocktails are terrible on the beach. But the lobby bar has excellent cocktails and a decent selection of alcohol.
As part of the entertainment program: every evening in the lobby of the hotel, a pianist girl tortured an out-of-tune piano to the end until her ears bled. In the evenings, from 21.00 to 23.00, an intsrumental ensemble and a soloist performed on the stage. Unfortunately, they can be heard in every corner of the territory, whether you want it or not.
The room is large, the bed is comfortable, but the mattress pad is made of oilcloth, it rustles very much and makes you think about the opinion of the hotel administration about the urological features of the guests. A very strange solution of the room is in the part of the bathroom door - it simply does not exist. At the same time, the walls and doors in the shower and toilet cubicles are made of frosted glass. In addition, in our room, the door to the toilet cubicle did not fully close. Shampoo, shower gel, body lotion from the same (unknown) company and have the same smell - vanilla tobacco, a strange choice for a hotel, because the smell is quite sharp and I'm sure not everyone likes it. At the same time, locitane solid soap. For a hotel of this level, it is customary for all funds to be of the same company, but apparently not in this case.
The supply of drinking water in the room was replenished daily. I can't tell you the rest, because the minibar was not used. There is a kettle in the room, but there is no coffee machine. But there are packets of instant nescafe. Shock.
In general, it feels very strange from a hotel with the name Rixos and the corresponding price.
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4
January 14
We had a rest in January 2025. Excellent hotel , cleanliness, varied cuisine, excellent staff.
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November 28, 2022
A super hotel!
We had a vacation with my husband and sister in early November 2022! We really liked every detail!
The hotel staff is very kind and helpful! We also want to express our great gratitude to our guide (Amr ) I solved any question in a minute)
As for the check-in (we arrived at the hotel in the morning at 10:30 am) and we were checked in for 12 days! While we went for breakfast and walked around the territory (and it is very large ) so I didn't have to wait long!
Upon check-in, we were given a large room as there are three adults! Overlooking the pool! We lived in building 43 ! Shuttle basses (these are small cars) travel around the hotel both day and night, so we moved on them! Very convenient!
We went on two excursions (bought from the guide Amr) and were very satisfied!
The food is at the highest level! The main restaurant and Ala Carte Restaurants tried everything (especially the Salt fish restaurant with a beautiful view and the Asian restaurant were impressed) Just sign up in advance ( otherwise there are a lot of people )
There is also a very stylish panorama bar!
About alcohol (only imported alcohol) and as much as you want) There is a lot of choice !
In the evenings we went to the lobby bar, karaoke and dancing there every day! After 00:00 everyone moves to the English Pub
The sea was cool, but we were swimming! The beach is great, the sand and the sun beds are comfortable! Towels are brought by themselves) In general, everything was great. I recommend the hotel! The hotel and the rest are worth the money
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July 15, 2023
I have always been interested in which hotels and how millionaires relax. Continental, Hilton, and Mariott pale in comparison to the luxury hotels of the Rixos Premium line. This year it was decided to celebrate the birthday of my beautiful wife and spend 10 unforgettable days and nights in the best and most expensive hotel in Egypt, where millionaires and our and world stars of show business rest.
Egypt was chosen for the reason that, oddly enough, we have never been there, in September it is as comfortable as possible in terms of weather and sea temperature, and the flight, even taking into account the increase in flight time, is relatively short.
There is no "Tagil" here, you will not even meet the mayor of Tagil (judging by his reports).The
room stock consists mainly of large luxury villas with private pools, including 4 royal villas (and in this case this is not an exaggeration), and there are no rooms of a class lower than a suite. A night at the hotel costs on average from 35 to 155 thousand rubles. for "ordinary" rooms (and by the standards of the network, these are not the most expensive prices).
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May 23, 2023
We are having a family vacation in Rixos for the second time, because the hotel attracts with impeccable service, a beautiful beach, excellent food and all the infrastructure thought out for recreation: at the hotel you will always be accompanied by caring eyes and hands of all employees, constantly live music on the beach, in restaurants, at discos. Holidays with children here are ideal - and going to the sea , and a children's menu , and a wonderful children's club with trampolines , slides , swings , animators who do not leave the children for a minute , older children can safely be left on the playground for recording . Spa, gym at any time. There is cleanliness , order , fresh strawberry and others all day long, king prawns for lunch and dinner , meat , fish , vegetables and fruits , all sorts of unimaginable sweets, of course, constantly in all restaurants, any issue is instantly solved by calling the reception , cleaning is impeccable and daily , cars go everywhere - not a step they let you take a step if you 're tired . Towels are constantly being changed on the beach , and lifeguards are watching the guests in the water. Everyone is very friendly.Rixos, of course, holds the Brand of an upscale hotel. We will definitely come back here again!!!
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November 28, 2022
A great new hotel with a beautiful interior and smiling staff. The hotel is new and so far everything is at the highest level - rooms, food and drinks. All heated pools, the cleanest beach, sun beds and towels are soft and comfortable , there are wind shields. The animation is decent for children and adults. Russians mostly rest . The disadvantage is that there is little vegetation on the territory and the underwater world must be viewed in other places, because there are no reefs, there is a solid clean sand all around)
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August 19, 2023
The hotel is cool, new, clean with good grounds and great food (for Egypt).
The beach is well maintained and clean.
But the staff... are arrogant "peacocks" who do not understand what they are.
Waiters are the bottom of this establishment. When you raise your hand to be approached, he just turns away and walks in the other direction. Moreover, even 5-10 $ does not save the situation.
Summary: the hotel is expensive and well maintained, but the staff spoils everything.
I liked Steigenberger Aldau more, although a little lower in class
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August 6, 2023
The best beach, a great hotel, only positive emotions, great food. Fruits, seafood, meat, fish, cuisine of almost all directions. The service is a solid five. Alcohol, drinks are all on the level, everything is clean, beautiful, the staff does not stand over the soul and does not wait for tips!
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January 30, 2024
We stayed at the hotel at the end of November 2023. The first thing I didn't like was that we arrived at the hotel around 8 a.m.-a family with two children of 3 and 5 years old. They didn't tell us what time we would be checked in-they told us to take a walk, have breakfast. Tell me in advance-the room will be ready no earlier than 14:00, change your clothes and wait. .I would like a premium hotel to have a room where people can change their clothes and leave their belongings. We were standing at the entrance, rummaging through a suitcase, looking for crocs and so on.
I rarely write reviews, but the attitude in the children's room towards visitors surprised me. Why do you keep employees who are absolutely not interested in communicating with children? Such a beautiful area and everything is spoiled by the attitude of the employees of the children's zone. For 10 days, whenever I come as a child, all the children wander aimlessly around the territory and eat chips, which they also take at the bar. Most of the children are always sitting playing a video game console. I came to pick up my daughter, she played by herself, in the children's area (where the cots are for sleeping) she sat there gluing and decorating drawings. The mini disco just goes terribly-there has never been any performance in the evening for children, the staff cannot gather the children for the disco. In all the hotels, everyone always happily runs to repeat these dances. They just turn on the music and stand there, apparently in the hope that the children themselves should start dancing there? In this regard, I was very disappointed.
choose employees more carefully or monitor their work. This is not the place where you need to perform your duties "from under the stick"
Among the advantages-the sea is clean, the beach with a variety of sun beds and shells from the wind, clean and tidy, many pools on the territory, the bus workers are friendly-they will always stop and help, a delicious coffee shop and ice cream, gozleme and French fries in separate trailers on the territory. The main restaurant has a delicious grill, there have never been watermelons, strawberries, mangoes from fruits. Only SALT liked the ala map.
As for me, it's better not to do rolls at all, if you do it like there)
At the beach bar, we were not given three packs of chips (small ones of 30 grams each), they said we could only have two) And our children arrange fights because of them)) Overall, the hotel is good, but the service spoils the whole impression. If you suddenly go from the hotel to a diving video for $ 100, do not buy it-it's not worth it.
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January 28, 2023
We have been to many places and to Rixos too, but we fell in love with this hotel - we liked everything and there is a desire to return here again!
All the pools are heated, the gorgeous work of the animators in the kids club - children and at 23 o'clock it is difficult to get out of there) crafts, activities, trips to the stable in the middle of the day.
For adults, they also arrange activities during the day
Stable- prices are lower than Moscow - 35 euros - an hour of riding on the beach (as a result, it is always longer) the horses are gorgeous, the stable is clean, the staff is very friendly - speaks a little Russian, there is a pony for children 25 euros half an hour.
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April 26, 2024
We arrived at the hotel by individual transport around 8 a.m., the girl from guest relief took our passports and told us to sit down or go to breakfast. We waited an hour, I went over and asked her when the room would be ready, she said we had to wait. We came to the conclusion that we should go to breakfast, we came from breakfast, I went to the reception again with a question when to expect check-in and asked for a room with two beds, they said that our room was being cleaned and would be ready by 12. At 12, I came up again with the question of whether the room was ready, they said that the room had been ready for a long time and now we would be settled. I thought that on the way to the room we would be given a tour of the territory, as all other guests do, but alas, we were taken to the room by the shortest route, here is your mini bar and good luck. In the morning, the guide of the biblio globus said that we were not told about where it was, to which the guide said that we arrived by individual transport and they say that we therefore did not have an overview of the territory. I have never heard such nonsense before, i.e. if people do not come by bus from a tour operator, but by a booked car, then they do not need to be told what and where is in the hotel?! Usually guides represent the interests of tourists, there was a feeling that the guide was protecting the hotel.
The check-in did not leave a pleasant feeling, it was as if I had to beg for a room, and if I hadn't gone and reminded me of myself, we would have sat there until the evening. If there is no early check-in, then you need to immediately say that check-in is only at 14, if there is an early check-in, then why not give people a time frame.
Well, now about the good things: the territory for Egypt is very green and beautiful, the territory is huge and there is a place to walk, a very cool stable - it's nice to walk there. The sea is beautiful, especially after lunch, when the sun goes down. There is a huge beach, there is a sandy approach and there is a rocky one, where there are stony fish. The staff of the beach bring as many towels as you need, bring some water, they are very friendly. The waiters are all friendly, 100500 times they will find out how you are, if everything is good and wish you a pleasant appetite, remember your preferences in drinks. Sometimes it even seemed that they were too attentive, no matter how strange it might sound. They are always interested in how things are going and if everything is okay. Food - we had enough, the only thing for the first 5 days were rolls every day, and the other 5 days they disappeared, but we really wanted to) 2 times we went to an Asian restaurant, where they even persuaded us to eat, order dessert or something else))) I'm not talking about the fact that they are trying to persuade me to have another drink)) this is about when you come to your grandmother and she persuades you to eat more)))) all the staff: waiters, bar staff, beach staff are straight top, very friendly and attentive. They get offended when you went to get a drink for yourself or for a towel, I don't know if they scold them for it, but sometimes we just wanted to go ourselves, it wasn't difficult, but maybe it was perceived as the fact that they weren't doing their job. The waiters on the beach carry drinks, cocktails, juices, ice coffee and will bring whatever you want. The juices are delicious- mango, strawberry - it's just a bomb.
Our room was 40103 huge, everything was fine, everything worked, but the mattresses are sagging, you fall through and your back and lower back ache in the morning - this is a huge minus. The linen is clean, the room is clean, the cleaning is excellent.
Before leaving, I ordered lunch boxes by 12.00, they were brought to the reception only by 12.30. Our transfer was delayed and therefore we managed to pick up the lunch boxes, if the transfer had arrived at 12 we would have left without them - which also left a not very pleasant impression. Lunch boxes are scarce, although it seems to be Rixos.
To sum up: we liked everything, for Egypt it is a great level of hotel and service. We would recommend this hotel and go there ourselves. But the check-in, the reception and the beds did not leave a pleasant feeling.
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May 11, 2024
A good "Turkish" hotel. In the sense that it is in no way inferior to good Turkish hotels in terms of the quality of service provided. A huge territory, there is a place to walk with a stroller. The staff is as polite and courteous as possible. In any case, there is something to strive for, but in general we were satisfied with everything.
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September 8, 2024
The best hotel in Egypt. The staff is always smiling and will always come to the rescue. The beach is lined with warm sand on which a wave arrives from the azure sea. And the food... I can't even list it, it's always delicious and fresh. Everything would be given to return to this beautiful hotel.
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June 17, 2024
Great hotel! The territory is large, allows you to retire and if you want to have fun. The rooms are clean, large, and the food is varied
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August 3, 2024
This is a great hotel! The villas are gorgeous with tropical plants on the street, you can order cold drinks or take them on the beach, and there are also vending machines with soda and juices
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March 27, 2024
We went as a couple. From March 8 to March 17, 2024
, From minus, this is a check-in. We arrived at the hotel at 12 o'clock. We were told to wait. After waiting until 14.00, they told us to wait more, but we had already raised a fuss and we were settled in half with grief. Although there were a lot of vacant villas.
Now about the hotel.
The hotel is a 15-minute drive from the airport. We took a room with a view of the garden in the building. Upon arrival, the reception asked if there were villas. The surcharge was $ 100 per day. Villa with room 10005. I do not advise you to take it. It is in the shade and for those who like to lie down and sunbathe, it will not work. As are the villas numbered 10004 and 10006. Ask for villas on the sunny side.
The animation is very calm. For those who like to move, this is not the place.
The food is delicious and varied. The service is like this...
at lunch and dinner you have to wait a long time for the waiter to come up.
Regarding the grill food, this is a separate song. You have to stand in line for a long time, because the whole grill is made for each person individually. But it's delicious.
Cleaning, change of towels and bed linen every day.
For those who did not know, for example, we have a free service to replenish the imaginary bar. Call the reception and ask for a deposit.. They do this for 10-15 minutes.
There are always towels on the beach and by the pool, which is very convenient. There is no need to wear them)). The entrance to the sea is very smooth, sandy. You don't need to wear special shoes.
Waiters also go by the pool and on the beach and bring any alcoholic products.
The sea was cold in my opinion. Some of them actually went swimming. There were a lot of Russians in the hotel and few Germans.
To sum up, I want to say that the hotel is very decent, which I would like to return to again.
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August 11, 2023
Awesome... the most beautiful hotel!!The staff is helpful and friendly!The food is very very tasty!Always fresh juices... especially love mango juice!!!The entertainment program is huge,!The rooms are even standard... spacious, large, beautiful!
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October 13, 2023
With children - great! The food is relatively varied, the beach is large, the room cleaning is good. It's a pity that the children's room is only older than 3 years. And probably ice cream would be better not from 11 in the morning, but earlier. The territory is large
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April 2, 2024
The hotel is of a very good level, gorgeous sea and beach, there was no abundance of fruits (March) and so there is more than enough, the restaurants are very tasty. Especially fish and Brazilian.
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February 5
Rixos, it's really, really not bad! But it was probably off-season (January), so the staff worked very slowly))) but these are small things, the main thing is a good mood!
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June 11, 2023
Meeting at the airport is top class. Meeting, hotel accommodation - top class. The staff is polite and helpful. Food is beyond words! The villa is 96 meters, with a swimming pool - top class. The territory is huge. We traveled by electric car. Lots of greenery. There are no insects. The beach is great. There are plenty of sun beds. The service on the beach is top class.
I advise everyone.
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September 18, 2023
The service is 5+, I liked everything very much and the most important thing is the safety of guests, control over the sea and mesh fences are installed. Relaxing with the kids is a thrill, cleanliness, cleaning every day. Drinks alcohol and of course the kitchen for 5+.
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June 4, 2024
Well, what can I say, above all praise! I had a rest in December 2023. I fell in love with this place. I liked the variety of the buffet, ala carte restaurants and everything in general. I want to come back again...
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January 7, 2024
A wonderful ultra all inclusive hotel. A large and very well maintained area. A very good kids club. In a word, RIXOS is all at the highest level. The rooms are clean and very spacious.
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May 15, 2024
a great hotel, it has everything - cozy rooms, a chic spa, delicious food, warm sea. the staff are just sweethearts, the animators are funny and non-intrusive
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January 3, 2024
We are resting now in hotels, we like everything, caring staff, delicious food, lots of entertainment for children!
Cozy rooms, lots of Russian-speaking staff! I definitely recommend it!
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August 13, 2022
A great hotel!!! A very high level of quality and service! Cold champagne at the entrance to the reception! New fresh modern renovation! Great food in the restaurant, a very large selection of dishes and everything is very tasty! Perfect cleanliness in all rooms! Very polite and diligent staff! I especially want to say a big thank you to Abdul from Diving Center, he explained to us that there is a fixed price for boat rentals and when we were sold another boat, he helped us figure out this situation, a very honest and decent person! And I also want to say a big thank you to Mohammed Tohamu Life Guard, for always being warm and kind on the beach, always taking care of our comfort! The entire hotel team are great fellows and professionals, thank you so much for maintaining the hotel at such a high level of quality, service and attitude towards guests! Good luck and prosperity to you!!!
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December 22, 2023
This is not the first time in this hotel, everything is great for me here: a beautiful wide beach with good access to the sea, food, drinks, service, warm pools, always great music
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May 30, 2024
Nice hotel. Justifies the price. There is an evening program and very cool ala-kart restaurants). In order not to overeat in the main restaurant, we went there))
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July 18, 2024
We stayed at the hotel from 5 to 15 July, there was a conflict situation and the hotel staff could not solve it.I had to move.The hotel does not match the price.the bar is not replenished, toothbrushes are tired of asking a hundred times.There is little choice of fruits.Every day there was the sound of a jackhammer at a nearby construction site.From entertainment, "live" music under plywood, the lights were also constantly turned off.we would not have come here anymore, although we were on this network and always liked it, but even the staff here is rude.
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February 10, 2024
Great hotel, I really liked everything. The hotel is at the highest level -food, service, staff 👍The only thing , we went from 23.01 and it was cool and very windy
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July 10, 2024
Top hotel. Everything is at the highest level. Service, food, staff, beach, swimming pools, playground, football fields.
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December 30, 2023
The territory is large and beautiful. The choice of food is large and varied. The beach line is long, the sand is clean. The staff understands Russian.
I did not like the level of service, it is very different even from the Turkish one.
See original · Русский
3
March 25, 2024
The spacious children's room of the rixy club, the staff is really not enough in the right amount so that all children are busy, but in general they cope.
Children are brought snacks, juices and water are always available.
The animation is weak, but maybe it depends that it's not the season (March). In general, everything is OK. The children are happy.
See original · Русский
2
December 5, 2023
My experience of staying at the Rixos Premium Magawish Suites & Villas 5* hotel (vacationed from 2.11.23 to 12.11.23 with a family of 5 people) left the worst impressions of this grid and the staff.
When I booked this hotel, I was offered an Executive Family Suite(170 m) with two toilets.There were such rooms only in buildings 40 and 44.The 40 building is located in the middle of the hotel and has good views from it, and the 44 building is located on the outskirts and overlooks the wasteland.
I agreed to the proposed room only on the condition that it would have a sea view in the 40 building, they promised that they would do everything so that I would live there, promises were made by Natalia's sales manager (photo attached), however, upon arrival I was settled in the building, referring to the fact that the 40 building was renovated.
All my attempts to see Natalia and find out how it happened that they promised to move into the building where repairs are underway were unsuccessful, she just promised the impossible and began to hide.I refused to move in, asking for an equivalent exchange in other buildings, which I was refused by moving to a cheaper Lagoon swin up suite (130 m) and with one toilet in my room for five, setting the condition that if I want to improve the condition, I must pay extra for one more room.
No compensation for the fact that they gave a cheaper room, no apologies for the shoals of their employee who sold a ticket and disappeared, NOTHING!!!! And this is only the first negative moment when checking in.
This hotel has a great concept that there are many pools, but that's why there is unsanitary conditions. Physically, they cannot or do not want to keep track of such an economy, the whole family has been ill.The doctor was called 3 times, all in turn.Doctors are not allowed to enter the hotel by insurance, they are forced to say let's come and take your child with a fever to the hospital, and if you do not want, then call the hotel doctor, but he needs to pay $ 130.
They organized a kind of business, why monitor the pools, they will not get sick and they will not call a doctor.When they were evicted, 5 people also went to the airport with another family and also got sick.If in a mild form without temperature, but only poisoning, they keep some magic stools at the reception and give them to everyone who applies, the service is on top)))))
On the positive side, there is a good barbecue area in the shared restaurant, which pulls out the rest of the not very chic cuisine, a good Panorama Bar and a sandy beach convenient for bathing children on which towels are made themselves and waiters periodically go serving drinks.
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4
7
March 21, 2024
Great hotel!!! Excellent service, excellent rooms, beautiful grounds, lots of restaurants, entertainment by the pools and many more advantages!❤️💯
See original · Русский
1