Rozy. Bel
326 reviews
September 1
I really liked the bouquet, always fresh flowers, beautiful packaging. Thank you very much to the staff for the great mood and excellent work
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2
August 15, 2023
Last year we ordered a bouquet of roses here, everything was great, although the buds were not large, but the bouquet was fresh and the flowers stood for a long time. I was even surprised by so many low ratings. Yesterday, my husband ordered a bouquet of 15 roses, not only are they already wilted in the morning, if they still stand today, it will be very surprising, so there are also 14 of them!!! Please count the number of stems, it was not very pleasant to receive an even number of flowers on your birthday.
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4
2
March 25
Thank you so much for the gorgeous bouquets, and special thanks to Karina for her responsiveness and professionalism. I hope the management will give her a bonus!!!
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September 13
I bring more smiles to such people manufacturers and sellers, you are just great at everything 💯%
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May 16
We ordered 21 roses for Sportswear. In the morning they were taken away, in the evening there were 3 pieces left alive. Some of the buds inside were brown, i.e. they were not originally sold fresh flowers. I strongly do not recommend it!
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November 11
Bouquets in Rose white are sooo cool I recommend to everyone.And I thank the staff of this store for the good quality and customer service. Thanks
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1
May 29
Our favorite store, always fresh flowers and friendly staff, and after the renovation it became even better 🔥
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2
February 16
What happened roses.Bel? There is no choice in the shops! For delivery, instead of the required number of flowers, they pack less, the flowers wither after 1-2 days and this is with proper care! And the last time, the flowers wilted in less than a day!
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1
August 6, 2023
I made an order a day in advance, delivery was promised from 10 to 12 the next day. At 12:10, I decided to call the store to find out where the courier was, since I was late for my birthday, and there were no flowers yet. The girl answered, said she would clarify and call back. 15 minutes have passed, no one has called back. I'm calling again to clarify where my delivery is. The girl said that the courier was delayed and asked how long I could wait. I can't wait. She said she would contact the courier again and call back. I haven't called back, I'm calling myself. No one else answered the phone. As a result, no one brought a bouquet, the mood is spoiled and I will not order more flowers from this company.
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1
1
March 9
They sell dead flowers, wither the next day, they say the excuse is to prune and change the water, this is their gold coin
If you want to make a girl feel good, overpay 10 rubles, but buy flowers in a good store
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1
April 18
As always, the best service, the best staff, convenient location, low prices.
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1
November 30
A little more courtesy to the staff and there will be 5. Sometimes you don't want to go because of the cold attitude
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March 23
A good store, courteous staff and always a large assortment of flowers.
I advise everyone!
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1
1
August 10, 2023
Last night the guy bought a bouquet of roses, this morning all the roses were already wilted! I sincerely do not understand why you should sell such terrible products!I do not recommend anyone to buy flowers in roses.white. If earlier there were good bouquets at reasonable prices, then at the moment they are selling frankly dead flowers.
I attached a photo to the flowers for 1 DAY (provided that the water is changed and pruned 3 times a day)
A few pieces are already in the trash because the petals have completely fallen off.
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2
August 28, 2023
08/24/2023 I ordered a bouquet of flowers for my wife with delivery. We arrived on time. The bouquet is beautiful.
On 08/28/2023, the spouse is delighted, as the flowers (roses) have been standing for the 5th day. Thanks! I will use your services.
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1
November 30, 2022
Convenient location, good choice of colors, pleasant polite staff, reasonable prices, pleasant discounts, related products! I recommend it! Discounts are activated by phone number)
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January 26
Beautiful bouquets and excellent service - customer care is very pleasant, which other stores cannot offer.
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3
February 20
We bought roses yesterday at 19:30, they said to prune them within an hour, and I did so. bottom line: at 23:00, the roses have already begun to wither, the situation is terrible in the morning (photo). the support said that it was necessary to trim it before putting it in water, but when I bought it, they told me something completely different. they blamed me for everything (she didn't take care of me properly). But I can't wilt the flowers in three hours!! when I brought it to the store in the morning to solve something about it, I was generally told that it was their cut with a pruner, and I did not cut them at all. and when I said that I cut it with scissors, they started saying that you can't cut it with scissors (at the same time they didn't even distinguish the cut of the pruner from the scissors!!) I was forced to buy another bouquet, because after 20 minutes it was already necessary to give (I spent 90 rubles for two bouquets, one of which was just in the trash). as a result, they offered a 10% discount on the next purchase (but after such a situation, who would even order anything else from them?!?)
as a result: the mood was spoiled, time was spent, I spent twice as much money and I remained guilty.
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1
March 21
A large selection of colors for every taste. There is free shipping. Polite staff.
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April 1
Lovely store, nice staff and beautiful flowers💐Keep it up, well done
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August 15, 2023
It is almost impossible to choose a fresh ready-made bouquet / composition, they are collected from already withered, overgrown flowers, the choice of colors is meager... Florists are not very experienced, they collect without taste, they usually will not offer or recommend anything themselves.
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September 7, 2023
It's a good place. There is always a good selection of colors at reasonable prices. The staff, if necessary, will prompt and advise
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2
June 28, 2023
Convenient location, working hours - we can say almost continuous, assortment for every taste and budget.
The prices are very affordable.
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1
1
May 21
A good store with excellent staff and high-quality flowers
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October 11
I bought it twice and both times the roses stood for one day. I do not recommend it at all
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January 23
13 bush roses ...after removing the wrapper, it's difficult to call it flowers, the flowers were delivered by a young man, I'm sorry for his money spent for this misunderstanding
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1
June 20
I ordered the delivery of red roses to Kenya 60 cm. The little roses came. The leaves of the flowers are dry, broken and torn.
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1
1
March 16
The team is responsive, took the girl roses on March 8, they are still standing.
The attitude towards visitors is excellent.
I recommend.
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1
1
November 26, 2023
Ruined the mood. Ordered and paid for the bouquet. The dispatcher reported that there would be no such bouquet. I offered to buy another one, and for the paid one, the refund will be in an unclear time. The service is so-so:(
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3
April 1
They recommended good, fresh roses! Thank you, the bouquet has been pleasing for a very long time!
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March 12
When ordering bouquets of tulips on the phone, they sold the "design". It looked, to put it mildly, ugly - a two-layer wrapper with thin and thick paper. Transparent polyethylene is much better, but it doesn't seem to be there. As a result, the cost of each bouquet was 50% higher. But the biggest disappointment is that the tulips themselves were half-dead, this is already inexcusable.
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December 20, 2023
I ordered a bouquet of 15 peach roses (60 cm). The bouquet did not last even three hours, the roses withered!!!
I have been ordering here for a long time, but this is the first time with me! I'm disappointed! I do not recommend it!
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1
August 30, 2023
The store on Dzerzhinsky Ave. a fairly spacious room with a large showcase. Prices for roses can be viewed in the price list, which is attached to the showcase. the price list shows the name of the rose, height and price - you can guess for yourself what the flowers look like. in the window itself, there are only prefabricated bouquets, which look like they are fresh for a week, rather dull. there are 2 managers in the room, and 4-5 employees who collect bouquets. everyone is busy fulfilling orders from the site, no one paid any attention to me at all). after looking at the quality of flowers collected in bouquets, I was glad that I did not order online - some bouquets can just be immediately sent to the trash, they have already defended their own in their warehouse. it feels like they're just buying up nonconditioning in flower shops and selling for half the price. I don't recommend it.
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1
1
October 20
Roses are sold poorly: all the buds are stained with some kind of spots, a very small part opens, the rest wither. There is no pomp. A bouquet of 13 branches looks like 5-7
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1
October 12
Gorgeous flowers for every taste
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October 15, 2022
This is just the most disgusting store, the most terrible service and quality of flowers with decoration, I ordered 2 bouquets, sent photos and asked to make exact copies, they told me well, on the day of delivery, they confused the time and said they could not bring them, I ordered a courier for my money, as well as photos of those flowers that I sent them absolutely not the same as they did, they explained it by the fact that there was no paper, is this my problem?! I was told that everything would be done the same as in my photos, the flowers are old, stale, dark, the packaging looks dirty! For this , you need to return the money , as I believe . They ruined the gift and the mood of the word completely, and because they let me down with the delivery, I just missed the minibus! In general, never order flowers from them, it's not worth a penny, if you could put -5 stars, then I would!
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4
August 22, 2022
Doesn't even deserve 1 star!
A disgusting office, there is not enough evil
We ordered a bouquet for a colleague's birthday 2 days before. My order was accepted, I paid, the manager called and confirmed the order, clarified the data. And 5 minutes after the call, they write on Viber that this will not happen, and offer a choice of roses or chrysanthemums. That's all. I asked if there were any other flowers, but NO. Okay, let's have chrysanthemums, what colors are there? Only white people, there are NO others. Everything had to be extracted from the manager. We talked on the dump simply and NEVER APOLOGIZED FOR THE JAMB. Then it's even more fun. I decided to issue a refund, but even then it was a bummer, they said go to the store and take it in cash. It's just wonderful. I paid with a card through the website, they messed up, did not apologize, so I also have to spend time hiking for my own money.
Just disgusting service, disgusting work of managers!
I do not advise anyone to contact here and generally avoid the roses of bel!
There are many excellent flower and delivery services
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5
1
October 27, 2022
Everything would be fine, but the staff is not friendly, does not come to the rescue, the flowers that are stated on the site are not all available, and despite the fact that the prices for flowers are not clear which and for which flowers, just an a4 sheet is hanging, the name of the rose is written, let's say, and the prices, but what kind of rose is it? You need to go to the website or ask the florist to understand what kind of rose it is, but the florists are busy... And the flowers are not on display!
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December 9, 2022
Do not contact this seller!!!
I bought three bouquets on 04.12.2022 (two roses and one chrysanthemum). 05.12.2022 white chrysanthemums wilted (they were packed perfectly, they did not freeze in the cold). All recommendations have been made! The photo was taken on 05.12.2022!!!
This is not the first time the quality of the colors is in doubt. I do not recommend contacting this company for flowers. Sincerely, Alexander.
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November 24, 2021
A wonderful store. Sellers are not just masters of their craft, they are magicians. All the bouquets that I ordered from them are works of art. The flowers are always fresh and last a very long time. I bought, I buy and I will buy.
Ps: I am glad that in addition to flowers, there are also related products: postcards, toys, which saves time. I wish the store prosperity
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December 3, 2022
I decided to surprise my wife.
On sat, delivery is around the clock for 2 hours. At 4:30, I made an order with a delivery period from 7:30 to 9:30.
Filled out the form completely.
At 5 a.m., the operator bangs on the phone and starts asking a million questions: what's the entrance? And which floor? And delivery is only from 9 to 11...
So fill out the form with the data with the entrance, floor, door color and what else you need.
You write - if there is no one at the specified address for 5 minutes, the courier leaves. What's the problem?!
The business of "pa Belarusku"...
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2
July 4, 2022
I bought 7 roses in the store of the Bel Rose chain in Uruche in the morning and naturally presented them to the namesake. Please take into account that it takes 20 minutes to get to work by metro. To my great surprise and great regret, the beautiful bouquet withered by lunchtime.When buying, the flowers were immediately cut by the seller and stood in a vase in an air-conditioned room. As a result, disappointment. Naturally, when I complained, the answer was that I did not observe the storage temperature, the flowers were fresh, you need to look at them when buying, they are not subject to exchange or refund. Horror. Even if the flowers are fresh, but their variety is not subject to storage, why sell such a thing. It's a shame for the spoiled mood and do not see each other for a beautiful phrase - fresh flowers, because they will please you for a maximum of 2 hours.
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November 17, 2022
Terrible LIARS! Just to get it in! They ask for a lot of money for bouquets, and as a result, the next day, "a gorgeous bouquet that will stay with you for a week or even two"-quote, flies into the trash, because it's all wilted! How does the birthday girl feel!? And how do you solve the problem!? No way! Who needs your 10 percent discount and the next time, if it goes to the trash again for 110 rubles. Turn on your head! AVOID these crooks. There are many decent and honest sellers in Minsk!
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5
1
March 7, 2022
I used the services of this store several times, in principle, there were no special questions. The only thing I don't like is when people start being rude in conversation.
I have been a client of Rozybel for a couple of years now. Today (03/07/2022) I called, I wanted to order a bouquet for March 8th. While waiting, I went to the website and saw that only tulips could be brought. I asked the girl a question - why only tulips? The answer was a bit stupefying - because that's what we decided! It felt like you were being sent. You could probably answer - girl, I'm not a moron, and so I understand that it was decided that way, I didn't ask about it, but I didn't be rude in response. I thanked him and hung up the phone, because I lost the desire to buy something. The conclusion is that the store is not bad, but with such an attitude towards customers, you don't want to order anything further there.
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7
January 18, 2023
The location is good, but the quality of the flowers leaves much to be desired. Another bouquet purchased here died the next day. They collected the bouquet with me, because of the haste, I did not consider it when buying. Later I discovered that the roses had some spots.
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1
January 12
Pleasant service, respect for every customer! Well done!keep it up !
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March 13, 2023
Great store! The prices are good, the girls work friendly. As it seemed to me, they have fewer people than in their own store on Rokossovsky.
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1
July 4, 2022
I ordered my wife a bouquet of 51 roses a day by a certain time, half an hour before picking up the bouquet, they called and said that they would not be on time, what to do, went on the spot to choose what to eat, as a result, I chose a bouquet in half, for discharge from the family home, everything seems to be fine, but no In the evening, the wife asks the question why are there 16 roses in the bouquet??? I called there and asked them why, to which they replied - well, I'm sorry, and offered to get one rose and a bouquet, since we hadn't figured it out before... In addition, the rosebuds fell the next day. In general, it's disgusting, next time I'll think about buying from them or not, and I definitely need to check!
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3
July 19
It's terrible! The wilted bouquet was brought to the DR
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March 20
The employee was presented with a bouquet of roses in the morning, by lunch all the flowers were lowered, the money was wasted.
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1