Rozy. Bel
327 reviews
December 9, 2024
There is always something to choose from
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March 20, 2024
The employee was presented with a bouquet of roses in the morning, by lunch all the flowers were lowered, the money was wasted.
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1
January 19, 2024
The roses wilted the next day, although they said they were the freshest. Kind and helpful staff
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1
July 24, 2024
Almost everything is fine
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January 28, 2022
Yesterday (01/27/2022) my young man gave me 51 roses (bought at about 15:00 Partizansky Prospekt 107, we live in the same house, they could not freeze on the way, I immediately cut them off with a pruner and put them in water, it is not hot in our apartment, I attach a photo of roses on 01/28/2022 at 10:00 below:
The girls from the customer support center (if you can call it that) offered a 10% discount on the next order in connection with this situation :)))) (it would be funny if it wasn't so sad)
If you do not want to upset your lady / mother/ mother-in-law, never use the services of this office!
(Only if you do not love your mother-in-law)
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6
July 15, 2022
We ordered roses for our beloved boss)
Courier Sergey (a very friendly young man) delivered the roses at the right time and in the right place😉 So, thank you very much! The surprise was a success!
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September 19, 2022
The one on Partizansky Prospekt is super, the attitude towards people and in general. For example, the last time I came to get flowers for my wife with crutches, they helped me, brought the bouquet to the car, thank you very much, I really like to come there
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January 18, 2022
I ordered a bouquet for my mother's birthday with delivery, 51 roses. Very beautiful, strong roses, the bouquet is folded very well. Me, Dad and especially Mom were delighted with the bouquet! I ordered through the website. Thanks, with your help, the surprise was a success! ☺️
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1
March 29, 2022
Judging by the reviews, rudeness has become the norm for this company, and perhaps even corporate policy. So today I was "lucky enough" to receive my portion of courtesy from the operator Galina. For the last 4 years, I have been a regular customer for reasons and without, but, apparently, in view of the excessively increased consumer demand for flower products, the company decided to get rid of regular customers in such a simple way in order, for reasons of humanity, to reduce the unbearable workload on employees.
P/S Please tell me the payment details for two carnations, for their subsequent laying on the grave of my opinion about your store.
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7
February 19, 2024
A pleasant team. In general, pleasant prices for flowers.
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May 5, 2023
Once I took it perfectly, but the other time the next day it's all about
The opal of the head was very upset . I don't understand why they looked beautiful 🥺
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March 26, 2022
A disgusting store, where are the normal florists? Where is the choice of colors, without your imagination??? The atmosphere in the shop along Partizansky Prospekt is like in a ritual one...and when it's a busy day, they can't organize the work properly, the crowd and the crush, even the bread factory can put a tent with cakes near the entrance....
for the 3rd time I buy and constantly some kind of jamb, I'm used to trading volumes
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June 12, 2022
Everything suits me! there is a birthday reminder service, it was very often saved, they never failed in delivery and mostly their flowers cost a long time, as for the service, everything is OK on independence, I don't know how in other stores
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1
August 1, 2024
It's just surprisingly bad
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October 22, 2024
Flowers of poor quality
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January 17, 2022
It's a very cool store. A large selection of colors and various accessories for various occasions. And at very pleasant prices!!! I recommend this store to everyone!!!!!!
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3
November 20, 2022
Hello everyone, I ordered flowers for white Roses , visually in the picture, it looked cool , in fact a broom came, which was simply wrapped in paper..... I do not advise using this service to surprise your soulmate....
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May 26, 2022
The flowers are not very good, and the price tag is not even very low for such quality. The atmosphere inside is more like a production site than a store. But there are a lot of points around the city, always somewhere nearby)
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2
October 22, 2022
I had a delivery from them, roses and tulips are always fresh, they are delivered on time, there is a good selection on the site and the prices are reasonable
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3
December 25, 2021
A great place to buy joy for your lovely soulmate or a business bouquet. Responsive staff recommend with the selection and design of a suitable bouquet.
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1
October 17, 2022
Once again I was convinced of the disgusting work of the girls in the collective center! It feels like they're responding to the Plebeians and you're distracting them from more important things with your call. As a result, I wanted to order flowers by phone for different occasions 2 times and bought them twice in another place because of the consultants on the phone!
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1
March 20, 2023
Beautiful bouquets and postcards. It is convenient that there is a delivery. They remind me about the birthdays of my main women)))
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November 9, 2021
A wonderful online Rose store.Bel!
We repeatedly used flower delivery services, and late last night we had to order a bouquet earlier in the morning and the time of regular delivery was no longer suitable for us, but very attentive managers went to meet us, agreed and adjusted the time with the florist and the courier, as a result, a very polite courier punctually, free and accurately delivered our order, roses are just Wonderful!
Thanks to the entire team of the online store, I am your regular customer
I recommend it to everyone!
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1
November 19, 2023
Lovely flowers, fresh, friendly staff.
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1
July 25, 2022
There is always a fresh rose available. Very good price. Delivery. Stocks. The discount system. I have been buying flowers only here for a long time.
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February 20, 2022
02/18/2022 at 20.30 we bought gel balls, everything seemed to be fine, but the next day in the morning they became ordinary balls, they did not have gel at all, I did not expect such a miracle, the mood was spoiled, I did not even have time to give them to the child, and there was nothing left to give, how can you sell balls I just I'm shocked, it's better to pay more, but the quality will be different.
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May 22, 2021
I have been using the services of this store for several years. But, the last few times I was very upset and showed that it was no longer worth contacting here. There are no florists, no call center. It was necessary to pack a small box, called, clarified, the operator assured that they would pack without problems. Having spent my time, my fuel, and the depreciation of my car, I arrived at Partizansky Prospekt, 14. Bottom line.... the "florist" stands without a mask, like all the employees present, and says: "tell the call center that there is nothing to take in the packaging of the box and in general, I do not know how." Okay, if I hadn't specified.... okay, if I hadn't asked several times if they would pack it for sure, okay, if I had just come from the bay ......... neither hello to you, nor goodbye to you..... Tell me, which village are your employees from? From which outskirts did you recruit people? A big and fat minus. It's not the first time the mood has been spoiled. Fortunately, it was the last one. Nightmare.
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3
April 22, 2021
I ordered a bouquet of 13 scarlet roses in this store to please my wife on her birthday (13 is her favorite number). They brought, not only that they were not fresh, but instead of 13, they brought and handed over 11!!! The festive mood is spoiled. I decided to call to report this situation (in such cases, reasonable management tries not to lose a regular customer and tries to compensate for such situations). Unfortunately, at Rosa bel, the management does not consider it necessary to apologize and compensate for the spoiled festive mood. All that was offered was to bring a new bouquet (which was impossible, because they left the city, and the bouquet was already handed over to the spouse) or return the "change" for two roses (as if it were a penny). In general, this was my last order in this store! I highly recommend it! The management does not make contact.
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September 24, 2022
the quality, choice and type of colors for a three
-piece queue gathered, while an employee and a friend discussed household issues for the whole room
. To the question of what kind of wrapper and ribbons there is, rude answers that I had to beg for several times
myself, I will never go here again and tell all my friends and acquaintances about the terrible service
, I got the impression that there was not enough manager to clear the queue and advise and communicate skills to employees
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1
May 19, 2022
In the morning I ordered the delivery of a bouquet, in the evening the roses have already hung their heads.
We began to understand the details - it turns out that flimsy roses are being slipped into bouquets, see the photo - you can immediately see by the leg, the thin roses have wilted, on a thicker leg they are fine.
If you buy flowers from them, then only carefully controlling what this bouquet is made of. And this means that if you order a gift for someone, then be prepared for an unpleasant surprise. Unfortunately...
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4
August 21, 2021
I ordered a bouquet by phone, they advised me to take roses of this color, because these were the only large roses they had in stock. The photo doesn't quite convey the scale, but the buds are very small.
It was too late to re-order elsewhere, so I had to buy this bouquet.
Dear RozyBel, you either raise prices and sell normal flowers at an average market price, or please do not deceive customers who do not see flowers, but order by phone.
"Yes, the buds are very small, but at 2p apiece. Will you take it?" - that would be honest and I would have bought them anyway, but there would have been no unpleasant residue of your lies
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5
April 4, 2022
Seller Tatiana at 127 Dzerzhinsky Ave. believes that attention to the buyer is the tenth thing), and judging by her dissatisfied face, you can safely determine that the presence of a buyer in the store is extremely inappropriate, so as not to distract her from other important things! What can I say here- apparently either a lot of customers and losing one or two is not so noticeable, or the store management does not care about the number of sales! Why hire toxic people to work as a salesperson if they are annoyed by customers?
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January 13, 2024
The quality of the roses is just terrible. I bought a bouquet of roses, and as a result, half of them wilted the next day. I was assured by the staff that these are the freshest, that they will stand for a long time. It's a complete deception. I do not recommend it
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August 9, 2024
There is parking, otherwise a typical state organization!
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October 22, 2021
This firm is a complete misunderstanding. First, they call and invite you to buy a bouquet for a Birthday with a discount, name the price and equipment. I come to the outlet on the lane.Korzhenevsky, 51 and I hear that "the operator made a mistake", a different price / configuration. At the same time, the unsmiling girl at the checkout expresses her dissatisfaction with my indignation. Finally, her colleague from the packaging comes up, helps to sort it out and ... oh, what a joy! The operator was not mistaken. They hand me a bouquet and I leave without receiving any apologies. And that's not all. Despite the President's speech and the decree of the Ministry of Health 111, they refuse to serve me without a mask. I have to find a mask in my pocket that is "not the first freshness" and fulfill an obsessive requirement with "taking care of my health." Well, that's it now. All. Further holidays without roses.white
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3
March 6, 2024
It's a great store, but after buying the roses, they stood for a day and wilted.
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1
July 20, 2022
The boorish manner of communication among employees. A certain Margarita discouraged all desire to buy a bouquet. Even after I filled out all the inconvenient forms on the site. Moreover, after talking with her, I really wanted to look into the eyes of that negligent manager who allows such boorish girls to sell.
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July 6, 2021
The last time I ordered something from them.
There was a need to order flowers. I found the store simply through a search, chose the one where I had the opportunity to write to the manager on social networks. I couldn't call because I don't live in Belarus. The first time everything went more or less smoothly, except for the lack of adequate payment methods such as PayPal (but this is an order for Belarus, so the claim is not to the store).
The second time I made an anonymous order, and asked to inform about the delivery. A short note was also added to the order. As a result, the courier managed to leave a receipt with all the information related to the order along with the flowers. That is, my data and the price. The note was hastily handwritten, which I didn't expect either. Well, no one told me about the delivery, but I found out all the details solely because the courier "burned" me to the ground.
And yesterday I ordered an anonymous bouquet again. They brought a bouquet and didn't tell me anything, although I specifically asked to inform about the delivery. Later I found out that there were stale flowers in the bouquet.
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6
December 6, 2022
I don't know who it is, but as for me, there is no choice there
28.11 the refrigerator was completely empty.
The red roses are small Belarusian, and imported ones are only meter long.
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1
November 29, 2021
A great store, flowers are always fresh,a large selection, the girls are beautifully decorated, convenient location and most importantly they work until 23
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April 15, 2022
Very nice girls are working - thank you. They helped with the choice. You can safely take flowers for both your spouse and mistress
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August 2, 2021
I do not recommend ordering roses, at least the surprise delivery, the flowers should only go through your hands, by sending a photo of the bouquet I expressed my dissatisfaction, no one was confused by the word AT ALL, they did not care about my opinion whether they liked the bouquet or not, it does not matter, the main thing is that they did well and did everything! The bouquet was made out with a postcard, when I asked to send what it would be, they replied after 30 minutes that your order had already been sent! The quality of the flowers is terrible , all the buds are open , half of the petals are already at the bottom !
I want to say that customer orientation is just at full zero !if you decide to buy flowers here, then be sure to control everything personally !!!
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5
March 24, 2022
I always use Rosa's services.Bel!
Great store and attentive staff. If there are any questions about the order, they always call or write to viber for clarification, send photos.
Yesterday I ordered a bouquet of tulips for my grandmother. The flowers are very fresh and beautiful, thank you for your work 🌷🌿
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3
December 11, 2022
Excellent staff. We made awesome bouquets
The assortment is good. The flowers are fresh
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June 27, 2022
We buy flowers more than once) The staff are professionals in their field, they will tell you everything and choose the right composition) even SMS comes that a relative's birthday is coming soon, well done!
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May 18, 2022
The delivery service is not punctual, placed an order from 19 to 21 (indicated that she would like to receive flowers by 19.00) the courier arrived at 21.15 (and that's because I called there a couple of times and clarified when there would be flowers). Although I was told that there would be no delays!! I liked the design, the flowers are fresh.
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1
March 9, 2024
March 8 was a poor choice, but like everywhere else in Minsk
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1
February 17, 2024
Great prices, beautiful flowers!
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July 27, 2022
Excellent florists. The flowers are alive. They smell. Not like expensive roses. They stand for a very long time. Up to three weeks. You can really smell the roses in the apartment. Very kind staff.
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March 7, 2024
I've been coming here for flowers for 5 years now. Everything is always good in terms of availability and prices.
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