Rozy. Bel
269 reviews
January 8
I was very satisfied after visiting this store (7.01.2025). The girls were very attentive, they recommended flowers for the bouquet (a good selection of flowers, there was also a choice of ready-made bouquets), everything was fast. It's great that there is a table where children can draw while adults are busy (I came in with my 5th son). The flowers are fresh- a bouquet of 15 roses, courteous service and a plus discount (we take flowers periodically), so I was satisfied with everything!
Thank you very much!!!
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September 12, 2024
I visited the store on Dzerzhinsky 127. The staff works quickly, the florists have collected a bouquet very beautiful and the way I wanted it! All the flowers are fresh and beautiful! The girls are all friendly. The store is clean and bright! We were attracted by the inscriptions on the window, very original. I was satisfied with the service and the atmosphere in the store)
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January 3
Excellent flower shop within walking distance for residents of Brilevichi. The flowers are always fresh (they last a long time), and there is a large selection. Bouquets are made quickly and beautifully, and there are ready-made ones for those who are in a hurry. The prices are adequate.
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December 17, 2024
The best store! The decoration is gorgeous, the flowers are in a large assortment and always fresh, the prices are pleasant! Thank you for your beauty, I always remain satisfied. Florist Daria is just a magician with golden handles.
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September 12, 2024
Good afternoon. I decided to express my gratitude to the employees of the Rose shop Bel on Dzerzhinsky Street, 127.
And especially to the florist Daria. He will always help out with a modern, fresh bouquet, prompt and select good flowers. I boldly send my friends to her. I am happy and so is everyone to whom I recommended.
Thanks for the work, we will continue to contact you.
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October 1, 2024
A very wonderful store, especially the sellers.They will always help you make a choice.I want to mention Daria, who recently made me a bouquet!!!The flowers are always fresh, there is just something to compare them with.When you take a bouquet and it costs 3 days, and when it is 10 days, there is a difference.Now I am their buyer for the century)))
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November 1, 2024
An excellent selection of ready-made bouquets and compositions for every taste and budget!
The girls are always friendly, they will help with the choice, they will advise which flowers are better!
Convenient location!
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January 17
I want to express my gratitude for such beautiful flowers! Nice florists who told you everything and helped you choose a bouquet! The order was accepted quickly and delivered to the right place on time. Thank you for your work. We wish you success and prosperity!
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December 4, 2024
I will say for the roses of bel in general, you manage to spoil my holidays every time, I swore not to buy flowers here, but the other day I had to, as the nearest option. I thought well, this time I'll see for myself so that the rotten ones are not (like last time I bought the same friend for delivery, and they wilted the next day, rotten buds, just super). I buy a bouquet last night, I congratulate my friend and tonight she sends me a photo of wilted flowers, ONE DAY HAS PASSED!!! Even if this is the last flower shop on earth, I will never go there again in my life! I didn't have such problems with other stores, they stood for at least 3 days, but roses are white, it's terrible. Enthusiastic reviews are probably written by employees, well, good luck))
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January 20
There are no words , just thoughts
The order from the operator was made on January 17th, to pick up flowers on the 18th on the eve of the 19th birthday.
In the process of communication, everything was fine and the order was fully completed. Fuchsia bush rose 35 pcs. branches as on the website , an order in the amount of 165 BYN
Upon arrival, the bouquet itself says flowers in the assortment. The buds themselves are so small that it 's a shame to pick it up . The result just turned around with the words "thank you for the good mood" and left. There is no point in arguing and proving something to someone, and it will be worse for yourself in terms of the emotional background and "raising pressure".
Of course, I haven't met with such a "service" yet, or I've long forgotten that such a trick is possible when an important event is on the nose.
I consider photos in messengers to be necessary for this service when communicating with the buyer - operator - seller.
Or do not post the best photos on the website of flowers that have ever been brought to you on objects, they simply do not correspond to reality.
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September 21, 2024
Good afternoon!
I just got back from the store and I can't help but write a review.
There was a simple request - to twist a bouquet of white roses in the amount of 15 pieces with a fan! The task is not completed - florist Alina. Otherwise, I ask you to twist it with a ball, so a 40 cm rose should be cut to 30 cm when the bouquet is ready! I did not cope with the task. He does not understand what they are asking for, and his colleagues do not connect!
Next, I ask you to tie it with a ribbon and tie it in a bow! She's bandaged it up and is trying to TIE IT UP!!! and not to tie a bow out of a ribbon!
To my indignation, the kolegs are outraged in my direction! It turns out: they heard the request, but were silent until the last one. The eldest of all offers to tie a bow. At the same time, instead of the cream one that was originally, I tied a white one! and narrow! The result in the photo is both a bouquet and a bow, which was untied at the exit of the store and flew!!!
Shock, and no emotions.
If the bouquet in the photo is twisted correctly, or rather according to the lock, then I am ready to study at the courses of your florists to understand who is a non-teacher - a teacher or a student?!
I did not expect such an attitude.
I kept the bouquet for myself! We'll have to go get a new one. 40.05 I just gave it for the flowers... the receipt is attached.
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August 5, 2024
Roses. Bel is an ideal choice if necessary to congratulate and decorate the holiday with always fresh, beautiful flowers. We, the Pet store chain, have been regular customers of the store for more than a year and have never been disappointed.
I would also like to express my gratitude to the florist Natalia Chuttseva. Always does more than you expect, always with a soul, always stylish and original. You go out and every time you think - maybe you shouldn't give it to yourself and keep it?))) Among other things, Natalia clearly defines which bouquet to make. I usually give a brief description of the person I plan to congratulate, and she fantasizes and creates a masterpiece that ALWAYS turns out to be better than the rest of the bouquets presented by other people. Very beautiful.
The delivery service is also on top. The service is consistently high and friendly. Manager Stefanovic Snezhana - special thanks to this employee. Even in the greeting, you can feel that the employee is maximally involved and ready to help, orient and choose exactly what will make your day and the day of the person who has a holiday memorable.
You guys are great!
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January 3
Excellent flower shop, an assortment of different sizes and shades of fresh roses, and other flowers. You can order a bouquet on the date and the required time by pickup, or order delivery to the address. Polite and attentive staff. It is possible to place an order on the website.
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January 26
There are no complaints about the colors. The roses are beautiful, they smell great.
Sellers / consultants are not interested in selling, do not expect much. I bought several bouquets, there were 4 employees, but I had to call / ask who would help, because no one was in a hurry to help, even after the question.
Come for the flowers, but don't expect any service there. Packaging, beauty, everything in colors... and then the trouble.
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November 6, 2024
It's just a disgrace. I ordered delivery on November 2, asked by phone to send a photo in advance. They sent them out, they said they were fresh and did not have time to bloom. As a result, on the 6th they withered and did not bloom. The receipt was saved, I wrote to support....where I was sent, to put it mildly, with the words, well, flowers are non-refundable and cannot be exchanged, and you accepted them, which goes as you like. And the fact that I presented that they were not disbanded and how can you understand that they are bad??? There's no way. In general, let this profit turn out for them, I wrote complaints to the authorities....I know that it will be to no avail, but at least their checks are provided, I hope that others will find something for which they will be punished. I do not advise anyone to buy from this service
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January 23
It's amazing!!! I ordered roses for delivery in the evening. When ordering, I asked if they would be fresh, because they would have to be given the next day in the morning and there would be no opportunity to buy flowers on that day. The girl making the order called the store that will collect the bouquet, they assured that the flowers are fresh. The flowers looked good on the outside when delivered. As a result, there was nothing to give in the morning! (Moreover, it was cool in the room where the flowers were.) The flowers wilted. I untied the ribbon that tied the bouquet and everything became clear. Half of the flowers have no foliage at all. When making a claim, I received a reply that the flowers were in excellent condition at the time of delivery. The leaves do not fall off on the flowers in "EXCELLENT" condition!!!
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November 17, 2024
I was buying a bouquet of flowers for my birthday.
I was very pleased!!!
The flowers are all fresh, the assortment is large. The florist girls recommended flowers to me and collected a very beautiful bouquet.
I will return there for flowers more than once!!
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October 31, 2024
The quality of the roses is very poor, there is no choice, there are always some leftovers. It is very difficult to buy roses for the third time in a row, there is no view. 29.10 with great difficulty I bought 20 burgundy roses (((, the cost for such a quality of flowers is too high. They brought one pack of 10 pieces, and the other 10 were some leftovers from three packages. To my dissatisfaction with the quality of the flowers, the answer was- we always have such!!! It's not the first year I've been buying flowers in this network and I know what roses used to be and what they are now. Bouquets are also "expensive".
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December 29, 2024
There were several attempts, I had to collect 15 white roses as a wedding bouquet, nothing supernatural. To which we were told that such bouquets were ordered in advance, these roses were simply packed in kraft paper and stapled with a care memo. It looked like a mockery. I don't understand why they couldn't be folded and cut the ends shorter. My husband brought these flowers and I, in my wedding dress, arriving late at the registry office, collected the bouquet myself in a spiral. There was another attempt.. I bought 15 roses for my daughter, and I gave them to her late at night, but not a single rose lived to see the morning.
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January 18, 2024
Always high quality, always fast, always a lot of interesting things are available, for every taste and color, as they say!!! I would like to thank the staff for their approach and ability to work with clients. It's not the first time I've ordered from them and I'm always satisfied with them! Bouquets always smell very tasty, which cannot leave any customer indifferent. When I make the next bouquet, it's only with them!!!
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December 2, 2024
My husband gave me balloons and flowers for my birthday. The numbers were 2 and 4, 2 burst after standing for several hours, but 4 has been standing for a long time. Having applied for a replacement ball, we were told that we had some kind of wrong temperature, it was not a marriage or a blowout, then why is there another figure? In general, we were regular customers, but they did not offer to settle this issue in any way, I was very upset! The message was not answered after the photo was presented! The flowers are fresh every time, they wither quickly. I do not recommend roses! It's a pity you can't put 0 stars
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September 11, 2024
The work is well organized, good service and specialists! It's nice to order remotely, by phone and come pick up great flowers for any occasion.
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November 17, 2024
I made an order for a bouquet as a gift. The payment on the website was made instantly, the recipient's name was incorrectly indicated in the reply to the mail. After unsuccessful attempts to get through for 40 minutes, nothing happened) The telegram bot replied that the bouquet I ordered was not available, it was no longer possible to refuse the order, because "well, you have already paid." As a result, they sent a completely different bouquet of not the freshest roses) Thank you for the festive mood!
The attitude of the staff is terrible.
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October 15, 2024
Minsk, 43A Pushkin Ave., on October 14, I bought 13 roses for my wife. Very rude service from the sellers. 3 girls were collecting bouquets. After communicating with them, the complete desire to enter the stores of this chain disappears. In the photo, flowers on October 15. They are trimmed, well-groomed, but on the second day everything drooped. The quality of flowers is deteriorating every year, but most importantly, the rudeness of sellers is increasing. And 55 rubles in the trash. I do not recommend our men to go to the rose garden!!!
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October 26, 2024
I ordered roses in the amount of 55 pieces. They brought 45. After calling the store, they said they would bring the right amount. They arrived a few hours later. Of course, the holiday was spoiled. All they could do to compensate for their irresponsibility was to say "sorry" in the chat.
He has been a regular customer for several years. Definitely not now. Sorry.
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August 23, 2024
I was buying a bouquet. I liked everything very much, insanely beautiful, high-quality. The service is great. I was very satisfied and I will come again.
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December 1, 2024
Yesterday they gave me a bouquet of roses, today I threw away half of the flowers.
Although the store clerk assured me that the flowers were fresh. Already when packing, my husband asked me to replace several flowers....
Why lie about the freshness of flowers, you spoil people's holiday.
Why not sell them at a discount??
There will be a buyer for everything. A person wants to do something pleasant, to give a bouquet to please, and not to throw it in the trash in the morning.
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January 7
It seems that the store is normal with a good selection of flowers, but lately, if you don't take a bouquet, it will wither the next day, even though all the recommendations have been fulfilled!
It's a shame, and it gives you bad thoughts about the freshness of the product and its storage conditions at the retail facility...
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December 17, 2024
I was very disappointed with the store, it was the last purchase in White Roses, in particular the Korzhenevsky store, 51. The first time they let me down in August, the roses stood for 1 day, then they did not write a review, they thought they were unlucky. Now we bought a bouquet on the evening of December 7, by 12.00 on December 8 there was one live flower left, we had to go for another bouquet. Despite the fact that they bought expensive roses.
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September 5, 2024
The flowers are not of the best quality. They wither quickly. In the morning I bought my wife a bouquet, in the evening it has already wilted. We started looking, and all the roses from the inside are rotten, only 4 of the 25 pieces are good. And this is not the first time this has happened, the first times I turned a blind eye to it, but now it is impossible to do this. For that kind of money, you want high-quality and beautiful flowers, and not such rot as they sell
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January 26, 2024
I often visit RozyBel and I am satisfied with the service. Florists are always friendly and happy to help with the selection of flowers, for which we thank them very much! A wide range of roses and exotic flowers, which allows you to make a bouquet for every taste and color. I definitely recommend visiting this chain of flower shops)
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July 26, 2024
I didn't like the store. I didn't like the florist even more: she looks very narrowly, puts everything together in the same way, the same light orange paper for all bouquets. They asked to fold a bouquet for mom (you know, mom is an adult woman), the florist folded a small bouquet of roses: she half stripped the leaves from the flowers, pressed them tightly together - the bride's bouquet turned out. We expressed our dissatisfaction, but, as in the fable, the cargo is still there... No one altered anything, not even cellophane was added to visually make the bouquet more magnificent. Very unhappy! And their foil balls are very expensive.
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April 17, 2024
I really like your store! It's nice to come back to you again and again)) The girls are always very friendly and attentive, they will help with the choice and make the most beautiful bouquet! Thank you very much for your attention and beauty!
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May 15, 2024
I really wanted to write a review. I really hope that my feedback will be heard by the management and the work will be settled. I always order flowers with delivery for my relatives, I want to please them on a holiday when you can't stop by for objective reasons. So, today I tried to order flowers for my mother, because it's her birthday today. I chose a postcard and flowers. I tried to call, write to the chatbot - no one answered everywhere. When I made an order online and made the payment, I got a call 40 minutes later. And then the circus began - there are no flowers that I ordered on the site, there is also no postcard that I chose. I had to choose from what I have. To all my questions, the administrator rudely answered me that they had a load and 20 stores with different assortment. And yes, as a client, I am not interested in your excuses, I want to get the service and the product that I chose on your site by paying - and not what they impose on me out of desperation because the product has already been paid for. Productive work.
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January 9
I ordered a wedding bouquet at this store in the summer, thanks to the florist for his work. The bouquet turned out wonderful, in the right crimson color scheme!!!
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October 14, 2024
Last night I bought a ready-made bouquet for Mother's Day so that I wouldn 't stand in queues in the morning, the flowers stood in cold water at night and in the morning they bloomed a little and I saw that the Rose inside was rotten !!! I tried to call the store , no one picks up , and it 's not nice to give this . Terribly , very upset
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September 26, 2023
My husband is buying a bouquet at this point for the second time... and the bouquets were very beautiful both times, they smelled delicious. He was told how to take care. I did everything right. The first bouquet wilted quickly, but I think it's okay, maybe because of the heat in the room, and the second bouquet is already the 4th day. There was some kind of rotten smell. I didn't understand why. Pruned, the water changed daily, threw ice, as they said. But today I look, the stem is just peeling off with mucus. I think we need to see what kind of flowers from the bouquet are dying. I pull up a little and generally take out a completely rotten stem one by one!!! I took off the packaging and went crazy. Firstly, the paper itself (the first layer of which) has already begun to rot because of these stems. Secondly, naturally a small part of the bouquet, namely those flowers whose stems have rotted, just spilled out of the bouquet. Smell (stink) it was just disgusting!!! Question: why shove flowers into a bouquet that will not stand with others in equal terms and will kill other flowers because of their rot / shove not fresh flowers into a bouquet???!
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November 17, 2024
If you want to spoil your mood, then go to the Rose store.white on Independence,172 Flowers are not fresh, the staff are silent, as if deaf and dumb.It's not the first time I've come in, because I live nearby and I'm always in a bad mood.I do not recommend others to go to this basement, there is nothing beautiful there.
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April 18, 2024
The choice is not the largest compared to other points of the rose.Bel, but a very nice florist girl. She is always polite, helps with the choice, does everything quickly, efficiently and beautifully.
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October 26, 2024
I ordered 25 roses, pickup from the store on Korzhenevsky Street. The order was not completed at the appointed time. There was no time to figure it out. There was nothing to choose from the seller's offer. There is a lot of one star.
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December 5, 2024
Good assortment, affordable prices. Many thanks to the florist Alla for the gorgeous compositions)
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January 16
I will never order delivery here again!!! If you can still personally choose something, then when ordering delivery, it's just sad! A short bouquet of 15 bush roses!!! The festive mood was completely overshadowed...
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May 30, 2024
Yesterday I bought flowers for my mother, they were very beautifully made
They told me how to take care of it, gave me a flyer as a keepsake) I went to many shops, everywhere the prices are higher and there is no choice from the word at all, unlike this place
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March 13, 2024
I ordered roses for pickup - I picked them up at 7:30 a.m. today.
In the amount of 47.26 rubles (not a small amount for me).
A birthday present for my wife.
I also gave them to you in the morning - beautiful ones. Not yet revealed.
When my wife and I arrived from work, we saw the bouquet completely withered - all the roses "hung their heads.
" I.e. the bouquet of roses did not last EVEN ONE DAY! As a result, the mood of the spouse, TO PUT IT MILDLY, IS SPOILED. Naturally, I have the same ...
they answered NO to my appeal and request to replace a low-quality product! "Our low-quality goods are not subject to return and exchange!".
And the maximum they could offer to smooth out the situation was a "15% discount on the next order", at a time when I already had a regular customer discount, and for a long time.
It turns out that you come to buy More (not the fact that a high-quality product is already a little cheaper... "and we won't refund your money a second time." Like it!
I especially liked the answer: "we DON'T KNOW why the flowers behaved like that."
seriously? Is this the answer of the flower business professionals?
I buy flowers from Rosa Bel often.
We know the conditions of storage and transportation perfectly well and complies with them.
I have always been satisfied with the service and quality (until today). And just recently I wrote a good review - it's a pity (passed)!!!
I would like to continue to buy flowers from them and please my wife, but after such an attitude, to put it mildly, I didn't want to ...
Who has similar situations like mine - don't waste time and nerves (you will be sent gently and far away) - Rosa Bel's company does not know how to work with objections on low-quality goods (and for sure they will also answer "we do not know why roses behaved like that).
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August 25, 2024
If you like to look at a wilted bouquet in the morning after buying it?! Then this is where you are ! For the second time, my husband gives me bouquets from a white rose and for the second time the flowers wither in less than a day!
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July 25, 2024
I liked everything very much, the store is located at 6 Belsky Street, we contacted on 07/25/2024.
pleasant service, polite
staff. Thank you very much!
Thank you so much
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July 21, 2024
I do not recommend this store on Pushkinskaya Street to anyone. I bought a large bouquet consisting of different flowers in the evening (the bouquet was wrapped with a lot of paper, because of which the stems were not visible), and the next day I discovered that the stems were already rotten, and the buds had withered without opening. I had to throw out most of the bouquet. Unfortunately, the products in this store are of poor quality
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April 7, 2024
I often buy flowers in Roses. Bel) the prices are pleasing, the girls always have an individual approach to the bouquet for this event, they give advice on home care, which can not but please) flowers cost a long time))
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November 4, 2024
There is always a selection of bouquets and friendly staff. Convenient location of the store
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January 27, 2024
The store on Petrovshchyna metro station is a deception, a trick of sellers to sell not high-quality goods.When choosing flowers, she asked to be replaced with the best ones (not high-quality flowers were enclosed, small and lower leaves were twisted with the disease), she approved it, sent to the cashier to pay, at this time they are replaced with low-quality goods and wrapped in paper for many paper clips, hoping that you will not check and see what there are ..., arrived home, openedAnd there was only one rose that turned out to be beautiful, the rest were 4 pieces.with affected ugly leaves.So, This is a specific setup, and tomorrow I wanted to congratulate my aunt on her anniversary and,, beautiful flowers,,The result is flowers grown in Belarus, and Belarusians are deceived and framed,why do we need such shops?Close it!Don't upset people!
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