Rozy. Bel
302 reviews
January 8
I was very satisfied after visiting this store (7.01.2025). The girls were very attentive, they recommended flowers for the bouquet (a good selection of flowers, there was also a choice of ready-made bouquets), everything was fast. It's great that there is a table where children can draw while adults are busy (I came in with my 5th son). The flowers are fresh- a bouquet of 15 roses, courteous service and a plus discount (we take flowers periodically), so I was satisfied with everything!
Thank you very much!!!
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March 16
Great flower shop) A wide selection of unrealistically beautiful bouquets at prices of different segments, very polite staff who will help and give advice, wonderful service. I recommend it to everyone, please your loved ones with beautiful and high-quality bouquets.
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January 3
Excellent flower shop within walking distance for residents of Brilevichi. The flowers are always fresh (they last a long time), and there is a large selection. Bouquets are made quickly and beautifully, and there are ready-made ones for those who are in a hurry. The prices are adequate.
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December 17, 2024
The best store! The decoration is gorgeous, the flowers are in a large assortment and always fresh, the prices are pleasant! Thank you for your beauty, I always remain satisfied. Florist Daria is just a magician with golden handles.
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November 1, 2024
An excellent selection of ready-made bouquets and compositions for every taste and budget!
The girls are always friendly, they will help with the choice, they will advise which flowers are better!
Convenient location!
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January 17
I want to express my gratitude for such beautiful flowers! Nice florists who told you everything and helped you choose a bouquet! The order was accepted quickly and delivered to the right place on time. Thank you for your work. We wish you success and prosperity!
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April 18
A wonderful store and very pleasant staff, responsive, told and showed everything, thank you! I ordered a box for my mom's birthday, the girls were informed about the care and it stood for more than two weeks!!
Thank you very much, I will come to you again)
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January 20
There are no words , just thoughts
The order from the operator was made on January 17th, to pick up flowers on the 18th on the eve of the 19th birthday.
In the process of communication, everything was fine and the order was fully completed. Fuchsia bush rose 35 pcs. branches as on the website , an order in the amount of 165 BYN
Upon arrival, the bouquet itself says flowers in the assortment. The buds themselves are so small that it 's a shame to pick it up . The result just turned around with the words "thank you for the good mood" and left. There is no point in arguing and proving something to someone, and it will be worse for yourself in terms of the emotional background and "raising pressure".
Of course, I haven't met with such a "service" yet, or I've long forgotten that such a trick is possible when an important event is on the nose.
I consider photos in messengers to be necessary for this service when communicating with the buyer - operator - seller.
Or do not post the best photos on the website of flowers that have ever been brought to you on objects, they simply do not correspond to reality.
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December 4, 2024
I will say for the roses of bel in general, you manage to spoil my holidays every time, I swore not to buy flowers here, but the other day I had to, as the nearest option. I thought well, this time I'll see for myself so that the rotten ones are not (like last time I bought the same friend for delivery, and they wilted the next day, rotten buds, just super). I buy a bouquet last night, I congratulate my friend and tonight she sends me a photo of wilted flowers, ONE DAY HAS PASSED!!! Even if this is the last flower shop on earth, I will never go there again in my life! I didn't have such problems with other stores, they stood for at least 3 days, but roses are white, it's terrible. Enthusiastic reviews are probably written by employees, well, good luck))
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February 26
I placed a pickup order on 02/14/2025 from East 133. Red roses RB 15 pcs. At 13.00. Photo of flowers on 02/16/2025.
Addendum after the company's response.
The flowers were pruned before being placed in a vase. There was an insert in the bouquet about the rules of flower care. There was also an item about packaging for the street. But the bouquet in the store was not fully packed, only leaves and buds. In the store, I asked that at least the paper be stapled together from above. The bouquets that were collected on the table in front of the customers were packed completely in thick paper. With the order, they went to take the bouquet supposedly ready in a separate room by the time it was ordered. But in fact, it was clear that there was nothing new, and they quickly assembled it, so I waited for about five minutes until they took it out. Plus, a couple of buds were broken, apparently in a hurry. In general, we were pleased with the pre-order, the quality of the packaging and the assembly of the bouquet this time."
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April 11
On 04/11/2025, I sent my brother to this "beautiful" flower shop for a bouquet. He showed the employees a screenshot of the bouquet, which was made on the website (with the price). The florist said it was good and sent it to the cashier to pay, paid. But after the payment, I realized that the price is much higher. After clarifying the reason for the price difference, the answer is: "these are longer roses, so the price is higher," the question is why didn't they make the one shown in the screenshot?)
Then the second question is: so make me the bouquet I'm asking for. Answer: we do not have such roses, you have already paid for them.
That is, we can conclude that the employees are brazenly trying to deceive you.
And besides, the freshness of the flowers leaves much to be desired)
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January 26
There are no complaints about the colors. The roses are beautiful, they smell great.
Sellers / consultants are not interested in selling, do not expect much. I bought several bouquets, there were 4 employees, but I had to call / ask who would help, because no one was in a hurry to help, even after the question.
Come for the flowers, but don't expect any service there. Packaging, beauty, everything in colors... and then the trouble.
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January 3
Excellent flower shop, an assortment of different sizes and shades of fresh roses, and other flowers. You can order a bouquet on the date and the required time by pickup, or order delivery to the address. Polite and attentive staff. It is possible to place an order on the website.
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November 6, 2024
It's just a disgrace. I ordered delivery on November 2, asked by phone to send a photo in advance. They sent them out, they said they were fresh and did not have time to bloom. As a result, on the 6th they withered and did not bloom. The receipt was saved, I wrote to support....where I was sent, to put it mildly, with the words, well, flowers are non-refundable and cannot be exchanged, and you accepted them, which goes as you like. And the fact that I presented that they were not disbanded and how can you understand that they are bad??? There's no way. In general, let this profit turn out for them, I wrote complaints to the authorities....I know that it will be to no avail, but at least their checks are provided, I hope that others will find something for which they will be punished. I do not advise anyone to buy from this service
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January 23
It's amazing!!! I ordered roses for delivery in the evening. When ordering, I asked if they would be fresh, because they would have to be given the next day in the morning and there would be no opportunity to buy flowers on that day. The girl making the order called the store that will collect the bouquet, they assured that the flowers are fresh. The flowers looked good on the outside when delivered. As a result, there was nothing to give in the morning! (Moreover, it was cool in the room where the flowers were.) The flowers wilted. I untied the ribbon that tied the bouquet and everything became clear. Half of the flowers have no foliage at all. When making a claim, I received a reply that the flowers were in excellent condition at the time of delivery. The leaves do not fall off on the flowers in "EXCELLENT" condition!!!
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April 19
I am extremely disappointed with the service provided by this company.
My son, who turned 18 today, ordered a bouquet for a girl.
The order was made through the website, and, of course, normal service from a well-known company was expected, but in the end, it turned out to be completely disrespectful.
When ordering the bouquet, the time was chosen and the address was specified. The order was accepted. There was no call about the bouquet not being delivered on time. But the bouquet was not delivered in the specified period!
Such an attitude towards customers is a disgrace for any self—respecting company.
Your irresponsibility causes anger and distrust.
I hope that no one else will encounter such a terrible service.
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February 15
We bought an anniversary bouquet in this store.
We were very satisfied!!!!
We got an amazing bouquet, the birthday girl was just delighted!! And not an unimportant fact, the bouquet has been standing for a long time!!
Highly recommend it!!
I will be your regular customer
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March 14
I ordered letters from 31 roses for my daughter on 11.03.25. At about 22.00, a beech tree was brought to me. I asked the courier about the freshness of the flowers. The courier said that the cut is from March 11th. 12.03.25 almost all the roses have wilted. I feel very bad in front of my daughter for such a bouquet. Money for trash!!!!!! We are extremely dissatisfied!!!!! From whom to claim compensation for the loss incurred in the amount of the cost of the bouquet , 96 rubles. The photo shows that the roses are old and rotten!!!!! They also don't match the size, as you can see in the photo. Shame on you for deceiving your customers!!!! I will appeal to consumer protection!!!! I ask the administration to answer me personally about the measures taken to eliminate the violation of the buyer's rights at the address: Minsk, 2nd lane.Bagration 19-816. Kolesnikova Elena Ivanovna!!!!
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November 17, 2024
I was buying a bouquet of flowers for my birthday.
I was very pleased!!!
The flowers are all fresh, the assortment is large. The florist girls recommended flowers to me and collected a very beautiful bouquet.
I will return there for flowers more than once!!
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March 27
Yesterday I ordered two bouquets of roses of 15 pcs each with delivery. They were invited to the celebration at 6 p.m. Delivery was promised from 17 to 18. I asked what kind of flowers there would be, because there simply would not be time to look for others. They said the flowers were all fresh and good. The packed flowers arrived at 5:40 p.m. I unwrapped the flowers, and to put it mildly, I was shocked. It was difficult to call them bouquets. I refused the order, but my time was wasted. I will never order with delivery here again, and I do not advise anyone.
The mood is spoiled and time is lost.
I had to go to the store on the ave. Winners. This store has been used before. And here is a completely different story.
The flowers were brought out fresh and as I requested. We made two good bouquets. They signed the postcard. I would like to thank all the staff.
Therefore, flowers should be bought only in the store, and not with delivery.
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March 24
A good selection of fresh flowers (especially roses) within walking distance from the house with an adequate price tag. The roses stood for a couple of weeks after the donation, pleasing the owner - a good result!
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August 5, 2024
Roses. Bel is an ideal choice if necessary to congratulate and decorate the holiday with always fresh, beautiful flowers. We, the Pet store chain, have been regular customers of the store for more than a year and have never been disappointed.
I would also like to express my gratitude to the florist Natalia Chuttseva. Always does more than you expect, always with a soul, always stylish and original. You go out and every time you think - maybe you shouldn't give it to yourself and keep it?))) Among other things, Natalia clearly defines which bouquet to make. I usually give a brief description of the person I plan to congratulate, and she fantasizes and creates a masterpiece that ALWAYS turns out to be better than the rest of the bouquets presented by other people. Very beautiful.
The delivery service is also on top. The service is consistently high and friendly. Manager Stefanovic Snezhana - special thanks to this employee. Even in the greeting, you can feel that the employee is maximally involved and ready to help, orient and choose exactly what will make your day and the day of the person who has a holiday memorable.
You guys are great!
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October 31, 2024
The quality of the roses is very poor, there is no choice, there are always some leftovers. It is very difficult to buy roses for the third time in a row, there is no view. 29.10 with great difficulty I bought 20 burgundy roses (((, the cost for such a quality of flowers is too high. They brought one pack of 10 pieces, and the other 10 were some leftovers from three packages. To my dissatisfaction with the quality of the flowers, the answer was- we always have such!!! It's not the first year I've been buying flowers in this network and I know what roses used to be and what they are now. Bouquets are also "expensive".
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September 12, 2024
I visited the store on Dzerzhinsky 127. The staff works quickly, the florists have collected a bouquet very beautiful and the way I wanted it! All the flowers are fresh and beautiful! The girls are all friendly. The store is clean and bright! We were attracted by the inscriptions on the window, very original. I was satisfied with the service and the atmosphere in the store)
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December 29, 2024
There were several attempts, I had to collect 15 white roses as a wedding bouquet, nothing supernatural. To which we were told that such bouquets were ordered in advance, these roses were simply packed in kraft paper and stapled with a care memo. It looked like a mockery. I don't understand why they couldn't be folded and cut the ends shorter. My husband brought these flowers and I, in my wedding dress, arriving late at the registry office, collected the bouquet myself in a spiral. There was another attempt.. I bought 15 roses for my daughter, and I gave them to her late at night, but not a single rose lived to see the morning.
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March 18
I bought flowers on Monday evening, March 17th.
He brought it into the house, cut it off and put it in the water, after a couple of hours they began to sink, in the morning he brought it to clarify what was the matter. (Condition shown in the photo)
The florists tried to convince me that I hadn't poured enough water, although I always poured the same amount for this kind of flowers, but it wasn't that bad.
As a result, the roses were changed, but every 3 hours the girl sends a photo that the new ones have started to fall.
This is a failure, friends.
In response to this review, I will be glad to get a tip to a normal salon / flower shop with decent florists and management.
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March 13
Good afternoon, I bought roses on Mira 1 (online), 21 pieces of roses 110 r, a bouquet like a toy was brought, I ordered from the site in person I did not see, well, the flowers stood for 2 days, my wife washed them as best she could, unsuccessfully, such a thing this time, the last order was satisfied, well, this time such a thing of course, it's better to go and buy live, well, if I saw this bouquet in person, I would just leave, there's one thing in the picture and a very small one in person!
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December 2, 2024
My husband gave me balloons and flowers for my birthday. The numbers were 2 and 4, 2 burst after standing for several hours, but 4 has been standing for a long time. Having applied for a replacement ball, we were told that we had some kind of wrong temperature, it was not a marriage or a blowout, then why is there another figure? In general, we were regular customers, but they did not offer to settle this issue in any way, I was very upset! The message was not answered after the photo was presented! The flowers are fresh every time, they wither quickly. I do not recommend roses! It's a pity you can't put 0 stars
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February 7
The order was placed on 03.02 with delivery on 4.02. the phone number was incorrect, the photo of the bouquet was promised to be sent in advance (none of the agreed did not happen. The manager was informed that the last order did not leave a very pleasant impression (the flowers wilted in the evening), but it was resolved by replacing the bouquet. This time, the issue was not resolved. His wife's birthday was ruined twice. I do not recommend this store for buying flowers. In the photo, the flowers are on the second laziness and on the third .
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November 17, 2024
I made an order for a bouquet as a gift. The payment on the website was made instantly, the recipient's name was incorrectly indicated in the reply to the mail. After unsuccessful attempts to get through for 40 minutes, nothing happened) The telegram bot replied that the bouquet I ordered was not available, it was no longer possible to refuse the order, because "well, you have already paid." As a result, they sent a completely different bouquet of not the freshest roses) Thank you for the festive mood!
The attitude of the staff is terrible.
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February 17
Roses for delivery are something... I would like to ask the organization of Rosa bel. Do you even have a guilty conscience when you pack up the rot??? Time, money, and mood are killed by you, but shame on the holiday in front of the guests - you deserve 5 stars, 1 star quality, and that's a lot. Packaging is a separate case... Did someone learn how to fold and decorate a bouquet that stood for 6 hours and died??????
I DON'T RECOMMEND it to anyone, avoid it!
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September 12, 2024
Good afternoon. I decided to express my gratitude to the employees of the Rose shop Bel on Dzerzhinsky Street, 127.
And especially to the florist Daria. He will always help out with a modern, fresh bouquet, prompt and select good flowers. I boldly send my friends to her. I am happy and so is everyone to whom I recommended.
Thanks for the work, we will continue to contact you.
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March 2
I recommend this store. The choice is great, the prices are reasonable. I bought flowers on February 14th, the queue was decent, but I chose a box from the showcase and did not stand for a long time. The girl is satisfied) Thank you for your hard work and golden pens.
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October 1, 2024
A very wonderful store, especially the sellers.They will always help you make a choice.I want to mention Daria, who recently made me a bouquet!!!The flowers are always fresh, there is just something to compare them with.When you take a bouquet and it costs 3 days, and when it is 10 days, there is a difference.Now I am their buyer for the century)))
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December 1, 2024
Yesterday they gave me a bouquet of roses, today I threw away half of the flowers.
Although the store clerk assured me that the flowers were fresh. Already when packing, my husband asked me to replace several flowers....
Why lie about the freshness of flowers, you spoil people's holiday.
Why not sell them at a discount??
There will be a buyer for everything. A person wants to do something pleasant, to give a bouquet to please, and not to throw it in the trash in the morning.
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January 7
It seems that the store is normal with a good selection of flowers, but lately, if you don't take a bouquet, it will wither the next day, even though all the recommendations have been fulfilled!
It's a shame, and it gives you bad thoughts about the freshness of the product and its storage conditions at the retail facility...
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February 16
On February 14th, we bought a bouquet, and on February 15th, in the morning, this bouquet looked like it was a week old! 11 roses worth 95 rubles!! I also want to note that these were the last roses in the forest! The quality of the product is simply disgusting!
If the seller is selling a product that has a day left to live, then the price should be appropriate, and at least a warning about the imminent death of flowers!
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December 17, 2024
I was very disappointed with the store, it was the last purchase in White Roses, in particular the Korzhenevsky store, 51. The first time they let me down in August, the roses stood for 1 day, then they did not write a review, they thought they were unlucky. Now we bought a bouquet on the evening of December 7, by 12.00 on December 8 there was one live flower left, we had to go for another bouquet. Despite the fact that they bought expensive roses.
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January 18, 2024
Always high quality, always fast, always a lot of interesting things are available, for every taste and color, as they say!!! I would like to thank the staff for their approach and ability to work with clients. It's not the first time I've ordered from them and I'm always satisfied with them! Bouquets always smell very tasty, which cannot leave any customer indifferent. When I make the next bouquet, it's only with them!!!
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April 2
Once again, the girls from this store were pleased with a gorgeous bouquet. Thanks to Daria for her professionalism and considerate attitude, your bouquet has been pleasing for the fifth day. I recommend.
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March 8
I bought 11 roses on 07.03. at about 16:00, and at 18:00 several buds had already wilted, my wife was making cuts, cold water in a vase did not do any good, it only got worse, by the evening of 08.03. the flowers felt bad (I attach the photo). I contacted the seller, they offered a 10% discount on the next order, but will it be after such flowers??? Think about where to buy flowers next time, I recently found out that the flowers are in warehouses and their cut is far from fresh.
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September 21, 2024
Good afternoon!
I just got back from the store and I can't help but write a review.
There was a simple request - to twist a bouquet of white roses in the amount of 15 pieces with a fan! The task is not completed - florist Alina. Otherwise, I ask you to twist it with a ball, so a 40 cm rose should be cut to 30 cm when the bouquet is ready! I did not cope with the task. He does not understand what they are asking for, and his colleagues do not connect!
Next, I ask you to tie it with a ribbon and tie it in a bow! She's bandaged it up and is trying to TIE IT UP!!! and not to tie a bow out of a ribbon!
To my indignation, the kolegs are outraged in my direction! It turns out: they heard the request, but were silent until the last one. The eldest of all offers to tie a bow. At the same time, instead of the cream one that was originally, I tied a white one! and narrow! The result in the photo is both a bouquet and a bow, which was untied at the exit of the store and flew!!!
Shock, and no emotions.
If the bouquet in the photo is twisted correctly, or rather according to the lock, then I am ready to study at the courses of your florists to understand who is a non-teacher - a teacher or a student?!
I did not expect such an attitude.
I kept the bouquet for myself! We'll have to go get a new one. 40.05 I just gave it for the flowers... the receipt is attached.
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January 9
I ordered a wedding bouquet at this store in the summer, thanks to the florist for his work. The bouquet turned out wonderful, in the right crimson color scheme!!!
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February 7
I bought flowers for my girlfriend in your store, the bouquet for 100 rubles turned out to be very chic, the girl was delighted. I will definitely come to you more than once.
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January 26, 2024
I often visit RozyBel and I am satisfied with the service. Florists are always friendly and happy to help with the selection of flowers, for which we thank them very much! A wide range of roses and exotic flowers, which allows you to make a bouquet for every taste and color. I definitely recommend visiting this chain of flower shops)
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November 17, 2024
If you want to spoil your mood, then go to the Rose store.white on Independence,172 Flowers are not fresh, the staff are silent, as if deaf and dumb.It's not the first time I've come in, because I live nearby and I'm always in a bad mood.I do not recommend others to go to this basement, there is nothing beautiful there.
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July 26, 2024
I didn't like the store. I didn't like the florist even more: she looks very narrowly, puts everything together in the same way, the same light orange paper for all bouquets. They asked to fold a bouquet for mom (you know, mom is an adult woman), the florist folded a small bouquet of roses: she half stripped the leaves from the flowers, pressed them tightly together - the bride's bouquet turned out. We expressed our dissatisfaction, but, as in the fable, the cargo is still there... No one altered anything, not even cellophane was added to visually make the bouquet more magnificent. Very unhappy! And their foil balls are very expensive.
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March 12
The flower delivery was terrible! They ruined my holiday... The flowers are on their last legs. It's a pity, they wanted to make me feel good, but the store couldn't fulfill its basic function of delivering fresh flowers.
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April 12
I ordered small bush roses. They arrived on April 11, but the next day everything sagged. This has never happened before. Employees, be respectful to the customer, because next time I won't look in your direction anymore. They probably got too drunk. I don't care about people
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April 17, 2024
I really like your store! It's nice to come back to you again and again)) The girls are always very friendly and attentive, they will help with the choice and make the most beautiful bouquet! Thank you very much for your attention and beauty!
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