Every time I order through an Instagram account, I get a headache and feel like I'm being given a favor. Information must be extracted with ticks, 0 politeness. You will not receive a preliminary photo before sending, additional information at least about the purchase of the crystal. I order flowers only because of their quality, they are really beautiful and well worth it. But in order to save your nerves, I advise you to go to the salon right away, because after communicating with the manager on Instagram, your mood will be spoiled.
See original · Русский
2
Мария Трубач
Level 4 Local Expert
September 20, 2024
My mother ordered me a bouquet of peony roses delivered for my birthday. After I removed the packaging from the flowers, the buds began to crumble, most of them were dry and wilted. Apparently, if a person orders from another city, then you can put already dying flowers in a bouquet. I specifically found out from my mother what kind of store it is in order to leave a review. So it also turned out that they did not communicate with her very pleasantly and without any interest (the guy was talking on the phone). As a result, my bouquet stood for one day and completely crumbled and withered. This is the first time I'm writing a negative review, but I've never seen such bad colors before. I do not recommend it
They answered in the social network quickly, courteous service, fast delivery outside the Moscow Ring Road, fresh flowers. Thank you, I liked the bouquets)
Pleasant and helpful staff, often new supplies, so the flowers are fresh and can delight their recipients for a long time. There is also a large selection of packaging
A great place to shop, consists of two buildings, one of them has a wonderful Urban food court along with parking, more than 10 cuisines from all over the world, I recommend a great place to everyone!!!
I want to thank you for the peony-shaped roses.) The bouquet was ordered for my daughter 's graduation . It's been almost a week, the flowers are great and make my daughter happy)
I am very tired of the instability of this store. In 70% of cases, the bouquet in the photo and live will be significantly different. I do not recommend it.
I understand that the store owner doesn't care about my review, just like I don't care about this store. But maybe this review will be useful for people.
Excellent flower shop, prices are reasonable, online service is impeccable!!!
See original · Русский
Аrt Pro
Level 4 Local Expert
May 20, 2024
Thank you very much Rozyminsk, for the bouquet, for punctuality, I liked everything very much, the girl was delighted and the whole girls' team) the flowers are beautiful and fresh, I will only order here for the future, the guys did well) thanks again, it's a pleasure)
Thank you for the gorgeous bouquet of chamomile chrysanthemums. My husband ordered for discharge🫶
The bouquet is already 11 days old, it continues to delight with its beauty)
A great flower shop: always friendly and helpful florists, fresh flowers. Convenient location, high-quality and fast service, I've visited 2 times- only the best impressions remained!!!
Prosperity to you, florists, a premium and a constant stream of customers!!!!
I've been ordering flowers in this store for years. All bouquets are always very beautifully decorated! The flowers are always fresh, they stand for a very long time!
I ordered blindly, from Instagram photos, the bouquet did not disappoint. I was satisfied with the price-quality ratio. I definitely recommend this store.
I ordered a bouquet with the expectation of a pleasant surprise for a girl's birthday in a cafe with a choice of time ~ 19 hours and a pink bouquet. They assured of delivery from 19 to 21. Not only was there no bouquet of this color and had to be changed, but it was delivered almost at 22 o'clock. I had to stay near the place. And the expectations were rewarded... not a fresh bouquet at all. The design is excellent, there are no questions. On the plus side: the prices are quite democratic. But if the quality leaves much to be desired, is such a "democracy" necessary?)
The flowers are good. Bouquets are also ok. But communication…
Customer orientation is alien to them. Unprofessional and unpleasant communication. I don't want to come back just because of that.
Very good flowers, and very persistent, promptly responded on Instagram, offered options)
I took 101 daisies, they have been standing for 2 weeks almost as soon as they were bought)
I ordered roses earlier and everything was OK. I ordered daisies this time.The flowers were brought at 20.00, the result is in the photo in the morning. I think the answer "we don't know what you did with them next" is worthy. The second option is to refuse, the flowers were brought close to 20 (the delivery period is 18-20) and the girl had no time to run and look for new flowers.
We ordered a bouquet of "honey" chrysanthemums.When clarifying the details of the order, we were warned that the flowers would be slightly darker than in the photo.When we came to pick up the bouquet, it was just awful.The flowers are not fresh, the leaves under the packaging are all broken.The color differs coordinate-wise, and not "a little darker", as previously stated to us.There was no time to order another bouquet somewhere, because they were in a hurry.Terrible flower shop.
We ordered flower delivery. When unpacking, we noticed that some of the buds were broken. There was mold on one of the stems. After that, the water in the flowers changed, the stems were cut.
Photo: the day of delivery, the next day, the next day
Chrysanthemums, very long-lasting flowers!👍🏻 (flowers are three days old)
I bought roses. It came out at 50p. Previously, if I forgot the discount card, there were never any problems and the staff was more customer-oriented.
Today, the girl stood in a pose and flatly refused to make a discount because the card was not with her (in the car) despite the fact that I have already taken flowers 15 times.
In general, the service is at zero.
Don 't set foot on you anymore !!!
The quality of the flowers is not very good, to put it mildly, the staff behaves aggressively. The flowers in the store were not properly cared for , which is why they were received in terrible condition . It 's winter outside , minus 5 , the flowers were given away without shipping packaging
I didn't like the service, we went to buy flowers for a birthday with a girlfriend in the evening, somehow they talked to us impolitely and didn't really want to listen, go look, there's nothing else, and so on.
This is about a recent case.
And before that, I also ordered flowers from them a couple of times, a ball inside with a gypsophila, one in the photo. I arrived, saw something completely different and for the worse.
We bought a bouquet of bush roses for a colleague: the consultant girls are very attentive and polite. The bouquet was made at the highest level, it stood for a long time, the flowers were fresh. Thanks for the work!