It's a terrible store. I ordered a bouquet on 04/27/2022, picking up the bouquet, I drew the seller's attention that the hydrangea was not the first freshness, they said the flowers were fresh, on 04/28/2022 they disassembled the bouquet, and there were rotten flowers.
This organization was very impressed, the order was made in a week, everything was agreed on Instagram, flowers, type of packaging and delivery time. The Instagram operators confirmed everything, but on the day of the order, it turned out that there was no packaging that was essential, to which they told me that they just ran out, then they wrote to me that different administrators were conducting my order, so it turned out (very important information on the day of the event), then they generally sent me ordinary cardboard boxes that are not even possible to give anything, and even I would not use them, for the most unnecessary things, instead of offering something else, real, the price in the end did not care anymore, all the time the operator clarified whether to cancel the order. As a result, unprofessional communication between operators or administrators, I would say boorish and disrespectful, they did not hear me at all or did not want to, they completely ignored my requests all the time, as a result, I urgently had to look for an organization, because the anniversary began in 3 hours, coordinate everything in a puff. Advice to the director, teach your specialists to listen and hear the client, and then you will have recommendations and a huge number of repeat clients will be added.
I ordered 51 roses in this store. Delivery was scheduled for the next day at 6 a.m., time was limited. I was very nervous, I was afraid that the courier would not make it in time. But in the morning I was pleasantly surprised. The store worked for 5 points. The flowers are fresh, the price is more than pleasant. Thanks!!!!
I ordered a bouquet, asked several times if the bouquet would be the way I want it, they replied - "of course it will be, don't worry." As a result, "flowers of the wrong quality came." From the section "expectation is reality". I don't recommend it to anyone
Excellent flowers and very fast delivery. I am completely satisfied with the order exactly on time
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Level 10 Local Expert
June 5, 2023
Don't waste your time, the prices of the site and the store are different, the availability also does not match, well, everything looks very sad, the staff is also sad
The store is terrible, the flowers are not fresh, they cheat, the employees are unpleasant, and the atmosphere itself is terrible as you enter the store!
We agreed in advance to order, but in fact on the day of the order they said that the order was not placed at pickup. As a result, the flowers were not in the right quantity.
The delivery is super, everything is on time. But Belarusian roses are just for the wow effect, they are not worth the word at all. On the second day they threw it away.