They celebrated the New Year, gave us champagne and a bowl of tangerines as a gift. Thank you, it's a pleasure! Cozy and clean. The only drawback is that there are few channels and poorly configured (ripples).
Excellent hotel, everything is at the highest level, courteous staff, clean new rooms, wonderful mattresses, not far from the center, reasonable price!
The hotel itself is not bad, the rooms are comfortable. But a lot has not been thought out. The sound insulation is disgusting. Everything is tiled, the acoustics in the hallway make any rustle audible. The food is organized in such a way that in the morning it is better to get out of this place - the queue for ordering and cooking on one menu is infuriating.
Does the samson hotel work like an iphone?!
Every year I come to Abkhazia (the best place to relax from big cities and the hustle and bustle of the city). So I've been to different hotels from different cities of Abkhazia, and I'm so impressed that I decided to leave a review (I usually don't do this).
The hotel is not very big, but its approach to small details is at a very high level. Any little thing that would affect the comfort of a tourist is thought out here. (excursions directly from the hotel, both individual and group, coolers on each floor, ironing, laundry, slippers, hair dryer, bathroom accessories, the coolest mattresses, three towels per person and a regular shift, its own dining room and much more. And all for the price of a regular hostel in Russia. The service is at a high level, even by the standards of a sophisticated tourist.
Pleasantly surprised, thank you!
They're crooks! I booked it in February as a hotel with breakfast. A week before departure, it became known that there would be no breakfast. They promised to recalculate the cost and refund the money for breakfast. A month has passed, no one is going to return the money. I will file a lawsuit. Not a single (!) hotel employee has a badge. Upon check-in, they said that the hotel was family-run, apparently they already know who's name is, and vacationers don't have to know. There are no signs asking you to clean up or not to disturb.
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Anonymous review
May 9, 2022
The second time they stop, but a private hotel with a modern design, the sea is within walking distance
A wonderful place to relax. New hotel, rooms with all amenities - air conditioning, Underfloor heating, clean, cozy, 3 minutes to the sea. Friendly, professional staff. Very tasty cuisine. I really want to go there again and again!!!
A very nice place!
The staff did well! The service and attitude is great!
I especially liked the dining room.
Zia (from the dining room) is a wonderful person!
For a family with 2 children, the room was with one large bed +extra.the cot was put, of course, for a fee and sagging-uncomfortable.Every evening, music was blaring, drinking parties:There is no peace and quiet!They asked to leave 3 hours later-they refused, so that you could do it until the end!!!
Very helpful staff, the guy at the reception is so generally a fan of his work, he helped us a lot when we were washing at night, trying to find a place to spend the night
Nice, clean, new hotel, friendly and helpful staff. There is a cafe on site.
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Александр Сараев
Level 10 Local Expert
January 9, 2023
Friendly staff, clean, cozy hotel. It would not be bad to make ventilation in the cafe - all the smells and smoke from the kitchen are all in the hall...
The hotel is wonderful, the interior is wonderful, the breakfast is wonderful. There are two disadvantages- the audibility is terrible, and the location is in the industrial zone.
A great hotel. I recommend it to the Russian-speaking population. The best service in Abkhazia. Near the market, the embankment, and the BREWERY, I heartily recommend it, if you do not wish.
Four points for the entourage and the work of the reception staff, for the rest there is a stretched three, the rooms are cold and damp, there are bars on the balconies, periodically there is no cold and hot water, there is no normal parking for cars, if you drove into it first, then you will be able to leave the next day at best for lunch, about the dining room too a maximum of 3, we can say that this is just a snack bar, in general, if possible, choose another place to stop.
A fresh hotel, everything is new and good.
We had a rest in September 2021, we liked everything
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Anonymous review
December 17, 2019
We had a rest in October. The room was on the 3rd floor, with a balcony. The hotel is new and beautiful.The Internet works well. The staff is polite. Guided tours from the hotel are available. It's a pity that only when we arrived, there were few excursions, apparently it's not the season. The atmosphere is homely, very cozy. The sea is close. The food is delicious and inexpensive. I would like to add a barbecue to the menu of national dishes. There are glasses and a refrigerator in the room. They put a small shampoo, I didn't have enough, I had to buy it at the store.
The hotel is nice and new. We stopped on the ground floor, it was impossible to sleep because of the noise of the pump and the constant flashing and loud clanking of the air conditioner, which could not be turned off.
We stayed for 2 nights. Nice room, there is a hairdryer, two blankets. The hotel has an elevator.
It's probably a little far from the center, but you can walk the entire embankment from beginning to end.
The hotel is very clean, the cleaning is 5+, the staff is polite, unobtrusive.There is a cafe where you can order food for a child.minus there is no children's corner.