The negativity starts with a bot that gives incorrect information on the phone, ends with a long queue and new information from an employee that differs from the help on the phone. Time spent.
Excellent bank branch, everything is very fast and clear. I would like to thank Valentina Cheshko for her concern and help in returning a bank card that was chewed by an ATM.
Not the worst bank. Every time there were pleasant and helpful consultants, this is a huge plus! There are also rarely queues. The staff in the windows can be rude…
The ATM ate the money during self-collection and did not transfer it to the account. In the department itself, the managers threw up their hands and said to wait up to 30 days until they figure it out.
The Savings Bank itself is not even a bad bank, I use it.
Specialists are trying their best in this department.
But it takes a long time to queue at the checkout.
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дмитрий
Level 11 Local Expert
April 26, 2022
customer orientation of the staff. Fast and high-quality service. Large compartment, many service windows. The staff at the entrance is always ready to help and advise the right financial product.
A good bank!
Many thanks to Olga Valentinovna, an employee of the bank! Because of such employees, you just want to be serviced at the bank! After all, the understanding of the bank's employees is very important to the bank's client!!!!
Belarusian rubles were withdrawn from the Russian mir card at the ATM without any problems.But you can't top up the world card there, just withdraw it.
Call yourself a better Savings and Commission Bank, it will be more honest and truthful. Foam is removed from all operations. And how is a commission-free card with a commission., About 250-300,000 people of Loshchitsa in Minsk, they forgot for good, no RCC, no ATM, for a giant area in the capital, you need to go to the city center to withdraw or another operation, this is complete insanity.
A great Bank, I work only with it! Because you can trust him, there are many different types of operations, good service and there have never been any problems!!!
You can make a pincode and unlock for free for people, this will be interesting and they withdraw money from us for service and they withdraw money for unlocking, but what if a person earns well, you need to rip off money
The work of the staff is very good. He treated me like a legal person. Kirill Alexandrovich is a very intelligent leader. If there are queues at the ticket offices, they quickly stretch.
I approve.
Strange opening hours for international transfers! On weekdays until 18, on Fridays until 17. And what about those who work from 9 to 18? You can't wait for a consultant in the hall! Only negative emotions and disappointment!
I would like to mention an employee, Yulia Kalinka, as a conscientiously acting employee. I wish there were more such kind and helpful people! Then our life will be much better! I ask the bank administration to encourage
I had to wait in line for a while, but communicating with a consultant compensated for this hitch. They work well here :) I was satisfied, I will definitely come again 👌🏼
I ordered a bank card online and paid, it took 4 weeks, no one called back, decided to dial to clarify in what light, since the current card was already running out in 2 weeks, it turned out that no one was dealing with my card and I was not even notified. That is, the money was withdrawn and the operation was not carried out and was not notified. It's an utter disgrace! Now I expect that they will be in time by the end of the month(
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Anonymous review
November 25, 2021
Good service
Consultants will prompt you in time,
When making the card, everything was also on top.You can trust me. I'll come back and bring others.