They issued a virtual 08/06/20 card in this department, in the process of work, an employee (sitting at the first table on the right at the entrance) brazenly corresponded with a colleague at the next table and exchanged smiles, well, that's okay, not all parents were well educated. As a result of the registration, she did not even specify which card was needed and for how long, apparently the client's opinion was not important to her, she did everything and said that the card would be displayed in 40 minutes maximum. By the end of the day, nothing had appeared, calling the bank the next day, it turned out that no application had even been received. Question: why is she sitting there?
The staff does not go to meet clients.The confusion in the notification and data, they can call you in the morning by SMS, spend half a day, but it turns out that it's in vain, they say we don't know who called you, but we have nothing on this fact...
A good bank branch. Everything has been thought out for the customer's expectation. But there are very long queues, and half of the ticket offices are not working.
It is an extremely inconvenient working time, it is impossible for working clients to get there. On weekdays until 17, Saturday, Sunday are days off. A long waiting time for an appointment with a specialist, non-compliance with current legislation, they only repeat "we have instructions".
I don't know how it is now, but 3 years ago, to get to some specialist, you had to wait for several hours and the sound informant works very quietly, and if you are far from it, then you can skip your turn
Polite staff, of course there are a lot of people, but all the issues are being resolved, consultations on the merits will explain everything)) I have been serviced for several years
Eternal queues, slow-working cashiers! Sometimes you can wait in line for more than an hour, and the load will be minimal! I go to it because it is near the house...
It is difficult to find a place by car in the middle of the working day. There is an electronic queue at the bank, each cash register is in a booth, so no one will breathe in your back while you count your hard-earned money. The service is good.
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М
Марина
Level 6 Local Expert
March 24, 2022
Please fix the info kiosk or buy a new one, otherwise the poor employees no longer know what to do