Shymkent Grand Hotel
527 reviews
December 15, 2024
Cozy rooms
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April 10, 2024
Great hotel. I recommend.
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April 29, 2024
The service on respechen is terrible, it's just terrible!
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December 29, 2024
Old rooms
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August 17, 2021
I took off the stars because of the room service. Checked in. I was very hungry and tired. I clarified at the reception: is there a room service? To which I received the answer: of course! You can call and order food. When I went up to the room, the phone was not working and I went down to the reception again. They answered me: We will send a waiter to your room. I went up to my room again. I'm waiting....I'm waiting again...I decided to go down again and saw the waiter in the hallway (he was in the next room) He gave me the menu and said he would be up in a couple of minutes to take the order. I'm waiting....No one gets up for 25 minutes. I went down to the reception again. She didn't swear, she just said : What is the attitude towards your guests? To which I received the answer: there is only one waiter for the entire hotel. And as a result, the receptionist took my order. Why wasn't they immediately warned that only one waiter was working? Instead of running, I could have gone to the shower and rest after the trip, and since I was constantly waiting, I couldn't do it. I just ran up and down for about 1.5 hours along with all the expectations. But in the end, the kitchen is at a good level. I enjoyed it
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4
1
August 25, 2021
I lived in a suite, the room is large, but with a minimum of furniture and decor, it is not cozy. The bathroom is 5* 3 meters with a regular shower cabin, everything else is carpets. There is no natural coffee for breakfast, there is not much choice of food. Unfortunately, it does not pull at 5 stars.
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1
1
September 5, 2023
There are many advantages, but I hardly noticed the disadvantages. Jeanne at the reception is well done.
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1
December 4, 2022
I didn't like 2 things,
1. The sockets in the room are so far from the bed and there are so few of them that you should take an extension cord with you.
2. Having breakfast at 9 a.m., the dishes are already cold.
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3
February 9, 2024
The old hotel, everything in the standard rooms is old.
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1
November 28, 2024
Good service
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January 4
Great.
Great
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May 10, 2024
I liked the hotel, I recommend it
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1
January 27, 2024
In the city center, it's not worth it at all for such a room and for such an amount
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4
7
July 25, 2023
Price-quality ratio and convenient location
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December 29, 2024
A good place
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September 20, 2024
Excellent from
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April 7, 2024
The small-sized rooms are not comfortable there, I slept in 2
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August 16, 2022
The place is normal, everything is within walking distance, the breakfast is average, they broke a glass for water, confessed 2,500 on the spot
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3
December 1, 2022
Super hotel the location is just right the center is cozy and clean
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May 22, 2022
This place is good because it is located in the center. The cost is very affordable and even more so after renovation. The breakfast is decent.
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3
December 15, 2023
5-star Stoyte communicate well with visitors
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3
November 5, 2022
We first checked into a cold suite with slits in the windows, as we had booked, and crossed into a junior suite. It was warm and cozy there
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1
1
December 16, 2023
The very center, everything is clean and beautiful!
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1
November 9, 2021
I was passing through. The rooms are good, the breakfast is also quite good, I would even say excellent. Nearby there is Madeleine's pastry shop and Tombovsky Wolf beer bar
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3
December 5, 2021
A nice modern comfortable hotel, with a good location and pleasant service, I liked it
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3
July 15, 2023
The food is delicious and simple. The hotel is a little tired, there is no restaurant
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1
January 30, 2024
A nice place but the prices are a little higher
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January 18, 2023
Everything is fine, clean, cozy, comfortable, the price is adequate!
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1
June 19, 2023
The overall level of the hotel is quite consistent with 3*, it does not stretch to 4* in terms of the sum of indicators
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3
1
January 25, 2024
Excellent hotels, a little expensive, but everything good is worth the money.
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3
July 11, 2024
Everything is at the highest level
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January 15, 2020
Excellent price-quality ratio. Very convenient location. In summer, there is also a water park nearby. Breakfast is always varied. There is a shopping center and a walking area with a park nearby. There are quite a lot of restaurants nearby where you can eat delicious food. I recommend a restaurant near Nairi.
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4
August 5, 2023
The rooms are old, there is no water in the shower, the food is good, the cleaning is also
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1
July 18, 2024
Norma Hotel
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October 12, 2023
Good hotel and breakfast is a good choice
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3
1
March 29, 2024
It's beautiful there, but somehow there's not much
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January 1, 2023
It's very cozy and comfortable in the city and their breakfast is great
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August 30, 2024
Wonderful land
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1
July 23, 2021
I really liked the hotel, everything is clean, the staff is good, and the breakfasts are good. The children liked the Fountain water park, but for us, if you take a room, then the entrance to the water park is free.
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3
1
December 4, 2022
The hotel is not the best, but it has a great location. They will make repairs - I will add a star)
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December 2, 2024
All class
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2
March 26, 2024
Nice, clean hotel
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1
October 12, 2024
Medium
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September 17, 2022
The Soviet mentality. After the check-out, they were not released until the attendant checked the number. The room was paid in advance, they have the details of my documents. I had to wait....
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September 20, 2023
Delicious breakfasts, cozy rooms
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2
1
June 2, 2022
Installing a toilet deserves special attention-it's terrible
A brush that cannot be pulled out without splashing and with one hand
Number 2020
The air conditioner is normal
Breakfast is normal
The cleaning is normal
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January 17, 2022
I liked the hotel. For the money we spent, everything corresponds to the high standard of the hotel. There is a buffet for breakfast, a variety of food. Plus free entrance to the water park for hotel guests. I advise everyone. We lived on the 7th floor.
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2
1
November 27, 2021
A great hotel. Polite staff. The restaurant on the ground floor is wonderful, the kitchen is fantastic.
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1
1
December 22, 2023
Waifai pelvis jacks are normally the main one)))
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1
September 26, 2024
Thanks
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