I was never lucky enough to stay with you!
Since there were no available rooms, at the time of arrival in Shymkent!Hopefully next time!
And so it looks beautiful from the outside🤭
Everything is fine. The aqua park fountain at the hotel pleases. There is one hotel employee. I don't remember how she is, but she is the senior who commands the maids on the floors. A middle-aged woman, when you address her in Kazakh, she answers in Russian. It stung me. It is necessary to teach the state. language
by local standards, probably excellent, little experience in other hotels, the first time in Shymkent and 1 night here. an unforgettable breakfast like in the dining room in the 90s in an unintended room.
The price/quality is very appropriate. Excellent homemade breakfasts. There is also a restaurant on the 1st floor, without leaving the hotel. At a distance of 50 m. The water park, if you take a standard 50% discount on the entrance ticket, is above the free category. The rooms are non-smoking and have balconies. Slippers, washbasins, bathrobe, slippers.
The rooms are good, but if there is a balcony, no one cleans it, the dust will not come out.Breakfast is absolutely disgusting. Fresh tomatoes, fried tomatoes, certified pancakes, there is nothing tasty at all to find for breakfast. During the lockdown, at least the restaurant was open, there was nothing to find except hamburgers in a nearby cafe. The only advantages are silence and clean rooms.
Very good service, friendly attitude from the staff. I had a spacious room with a view of the center. The bathroom area was especially impressive :) The restaurant on the ground floor is very tasty, and I liked the interior.
The service is 5 with a minus. Nice restaurant in the lobby. In the shower, the ventilation motor whistles like a sting. The carpets in the room are heavily used. But it's clean. The lamps in the lighting are cold light. They hurt my eyes. As it is, everything is tolerable.
Excellent hotel, meets the stated stars. It was not only successfully converted from a Soviet hotel, but also radically changed its appearance and service. A separate respect for the national breakfast buffet!