We had a family vacation, we really liked it. Food (buffet) absolutely has everything, the hotel has two swimming pools and two bars at the reception until 24:00h. and near the pool around the clock. The third bar near the sea is open until 19:00h. The sea is about 900 meters away, you can walk and every 7 minutes the hotel bus takes you. The rooms are certainly not a suite, but it will go for four. The rooms are cleaned every day, if you are not rude to the staff. I advise you to go to Disneyland in Velek. Very beautifully done, the price tag of the tour is $ 90 per person.
Overall, I liked the hotel.
The beach is sandy, the entrance to the entrance is also sand, no pebbles and boulders.
There are enough sun beds for everyone.
A bus takes you to the beach every 15 minutes, or you can walk for 12-15 minutes.
A beautiful promenade with palm trees along the sea - there is a place to walk.
The food is absolutely safe and delicious (only the coffee is tasteless and the juices are average).
Free Wi-Fi in the entire territory.
Free safe.
Free mini-bar in the room.
The room is spacious, with a wardrobe in which there are many shelves and hangers (for some reason, there is often a problem with this in different hotels - there is a wardrobe, but it is kind of awkward).
Most of the vacationers are Germans (mostly families with children, quite adequate).
Russian Russians have a friendly attitude, but about a third of the staff understands Russian.
Don't count on animation too much.
The only drawback was that they smoked a lot on the beach, but there was almost always an option to switch to other sun beds.
The food is great, the service is wonderful, the rest is great, the staff is good, the room service is not very good, the beach and sun beds are wonderful , the location of the hotel, the beach is excellent, the kitchen is 10 points, I liked everything, thank you.
a great hotel in its price category!
the food is varied, the beach is clean, the sea is wonderful! great location! there is a bus or a walk to the sea (7-8 minutes)
. Solid advantages that only bring joy!
We had a rest with a friend and her son from 7.07 to 07/14/2024! We arrived at 12 p.m., we were settled in, the room was standard with a view of the neighboring hotel, the view is not important to us, the sound insulation is good, the kandik works with a bang, the plumbing is all too! everything is very good 👌I was in fashionable hotels in Belek, and in 4 hotels in Kemer, Side, I liked the hotel on a solid 5, I liked the service too, the contingent is pleasant, 75 percent of Germans, the rest are Poles, British, Russians and Belarusians are few, but we found someone to meet 😁 animation every evening, in English Turkish, German, various shows, acrobats, Mexicans were, Africans) in the afternoon water games on the main pool, slides on the second pool from 10 to 12 and from 14 to 16, slides for both adults and children, ice cream in packages during the day for free, bars everywhere, soda, juices, good beer, delicious cocktails, champagne, local alcohol, but it seems to be good) there is a lot of food, everything is delicious, pizza, hot dogs, burgers, French fries, grilled vegetables/meat in the afternoon!
it takes 5-7 minutes on foot to the sea, a shuttle takes every 20 minutes, the approach is perfect, the beach is large, there is also a bar on the beach, full-fledged food and cakes are baked)
There is a place to walk outside the territory, we went to the old town, to manavgat and 2 times to Waikiki, Russian rubles were changed there for dollars, the exchange rate was 95p per dollar
In general, everything is cool and decent!
Russian Russians have an ideal attitude, broken Russian from the hotel staff is present, everyone understands each other, they do not move to another hotel, no one extorted money and alcohol in the lobby and at evening animation is always in glass, and not only for Germans! In general, this hotel is worth the money) Don't believe the negative reviews you bought! All pis! ✌🏻
A wonderful hotel with a careful attitude towards guests. Respect to the chef! The food is beyond praise. Everything in the hotel is beautiful, comfortable and well thought out. The beach is the best on the coast.
We were from 23.10 to 02.11.23. A great little hotel.Not new, but very clean.The reception staff speaks excellent Russian and solves any issues without problems.The rooms are clean and comfortable enough. They clean up every day, replenish the bar for free, which is very nice for two bottles of pepsi, fanta and sparkling water.Towels are changed every day.We only came to the room to spend the night, so the color of the walls, carpets and ID is not important to us. Round-the-clock catering ☝️although the time of breakfast, lunch, dinner is determined, but at night you can go down to the restaurant and have a great dinner again 😊. The food is very tasty, for every taste and color. Meat, fish, boiled or fried, a lot of vegetables. There are many different dishes of local cuisine.Fruits according to the season, we had plums, tangerines and a lot of grapes.Very tasty desserts. There were even baked fruits .By the way, when we arrived, we were immediately put on bracelets and sent to a restaurant for a snack, breakfast was over by that time, but there was enough to have breakfast. The territory of the hotel is small, but it perfectly fits a good playground, two swimming pools and a stage. There are water slides for children, they work on time.The gym is open around the clock. A very good sauna, there is a hammam, probably it is also good, but I don't use it. The beach is 800 meters from the hotel, but this does not bother at all, since after a delicious lunch you need to walk a little. In order not to take extra pounds with you, your beautiful lounge bar is on the beach. You can have a snack no worse than in a hotel. The beach itself is sandy, with good sun loungers.On the beach you can play boccia and volleyball. The ball is in the bar, you can take it at any time.There is not enough ice cream on the beach. The hotel serves ice cream from 15:00-17:00, very tasty, of different flavors. The lounge bar is open by two swimming pools. And by the way... the alcohol there is very good, not heavy. Very good champagne. For me, of course, it's sweet, but with lemon juice it goes perfectly. Bartenders are very funny and funny. We didn't notice any negativity, on the contrary, we were always well welcomed and already knew our preferences. We really liked it. A bus runs to and from the beach every 10 minutes.And very friendly vacationing Germans 🤗
Great hotel. Small, cozy. It's not new, of course, but it's not critical. The bed, towels are snow-white, the rooms are cleaned efficiently. I really liked the location of the hotel - almost in the center of Side. It's a long way to the sea, but we were looking for such a hotel, because we were tired of coming from Turkey after adding a few kilos. In addition, you can use a bus that takes guests to the coast and back…
The drinks are great, ice cream every day at 16.00. Well, the food is just above all praise. We have vacationed on the Turkish coast many times, but we have never met with such cuisine. To the chefs - bravo!!!!
The tour operator warned that there are many guests from Germany at the hotel. We drove, of course, with caution, given the situation in the world... And in vain!!!! Everyone, literally EVERYONE, is very good-natured: and the guests are Germans, of whom there were more than 90% for sure!!! and the receiving party is the highest level of service!!!! Everyone is smiling and good-natured.
The hotel has its own mini-park - a couple of slides, a children's pool, an adult pool - everything is cleaned regularly, looks decent.
The beach is perfect. Sand, deck chairs, mattresses are always available. Awnings for those who like to lie in the shade. The beach bar is, of course, more modest than in the hotel, but you will not stay hungry and sober.
In a word, I liked everything very much. The only weak point is the hammam. The sauna warms up to the fullest, but it is clear that it is not new, not at all new, the shower was often clogged, apparently, therefore an unpleasant smell. The hamam is weak. Moreover, the spa works strictly at certain hours, so it was often crowded. But this did not spoil our rest and the overall impression of the hotel at all. We will be happy to return. Thanks to all the hotel staff!!!
We had a rest from 08/04/24 to 08/12.24. It takes about 1 hour to drive from the airport to the hotel. We arrived at the hotel at 11 a.m. The rooms are still occupied, we left our suitcases at the reception and went to the pool. At 14:00 we were checked in. The room is not bad, one double bed and one single bed,a large wardrobe,a safe, a refrigerator (cola, fanta, water with and without gas is replenished every day). The shower room is shared with a toilet (towels, shower accessories). There are two swimming pools on the territory, one of them with slides (4 slides). Bar at the reception, near the pools by the sea. The bar has various non-alcoholic and alcoholic drinks (beer, cocktails), burgers, potatoes and various sweets. Ice cream is free by the pool. The food is not bad and varied, you will not stay hungry. Most of the vacationers are Germans, mostly families with children are quite friendly. The attitude towards Russians is good, there is no division. Internet is free throughout the hotel. There are many markets and bazaars with various souvenirs nearby. There is not a large shopping center, 10 minutes walk to the sea, but every 15 minutes there is a bus with cheerful music. The sea is clean, the beach is sandy, there are no stones. Overall, I liked the hotel
We rested from 10/15.24 to 10/25.
24. We stopped at the hotel in the morning, so we left our things at the reception, changed clothes, had breakfast,
took towels and went to the sea.Then we went to lunch, went to the reception to get a room.
But the administrator bothered us a little.
At first she said that the room had been ready for a long time, and then she asked directly in the forehead: "Is there Alyonka?Come on Alyonka!"
We ask: "Which Alyonka?"And she said that everyone was bringing chocolate.We didn't give her anything, she immediately lost interest in us and just stopped noticing.
I had to bide my time.
Then, at the appointed time
, we were checked into a 3-bed room.
The windows overlooked the neighboring hotel, almost right next to it. It didn't matter to us, because we weren't actually in the room and we didn't care what the view was from the window.
The TV worked well, mostly German and Turkish channels work, only 2 Russian channels:there is only one advertisement, the second one is NTN.
The internet was working well.
The shower was working, there was water.
We slept with the balcony door open, it was fresh, but not cold.
The refrigerator was constantly filled with bottles of water.
The water in the sea was warm, the sea was clear, fish were swimming in the water.
The air temperature was +28°C.
The beach is clean.We spent whole days at sea.
It was very comfortable, there was no desire to leave the beach.
There were enough sun beds.Beach towels were changed daily
The hotels were inhabited entirely by Germans.
But we were on good terms with them.
Many Germans speak both Russian and German among themselves.
Germans are constantly vacationing in the same hotels, for which they receive additional bonuses and discounts.They wear a different color bracelet.
We were also asked at admission if we had been to this hotel before.This is the first time we have come to this hotel.
There are many children on the beach.
Children together with their parents built fortresses out of sand, molded funny frogs, bears, turtles,
fish
Wonderful sandy beach.
We returned from the beach on foot, sometimes using the bus.Buses run regularly.
But sometimes you just want to walk, especially since the hotel is not far away.
The food is delicious.
We went to Northern Cyprus and after the tour we arrived at 01.00 at night, hungry.We went straight to the restaurant.
There were many different dishes.We didn't stay hungry.
The hotel guide sold us a ticket for rubles, we transferred rubles from the card to him, he gave us euros.
In Cyprus, everything is sold only in euros.
At the bazaar near our hotel, the seller sold us shoes for rubles, sweets were also bought for rubles.
The hotels in the barbershop took dollars.
In large stores they asked for euros, they did not take dollars willingly.
There were no watermelons or pomegranates in the hotels, but
there were grapes, oranges, bananas,
plums, apples, pears - everything was very tasty.
They gave crayfish, shrimps,... there was fried and boiled fish.
There were a lot of sweets:cakes,
pies.....
The meat was turkey, mutton, chicken...
There were many meat dishes.
Very tasty soups, there were many different cuts, salads, seasonings.
They even gave me honey in honeycombs-very, very tasty.
The room was cleaned constantly.
In the evenings we went shopping, bazaars, kiosks.
There is no annimation.
We went to the sauna every day, there is also a hammam, but we did not like it there, it was somehow cold.
There was also a salt room, but it functioned with us once.
The hotels have many pools, children's pools with slides.
There were 3 types of ice cream and it was still necessary to find where to get it. We took it a few times, tried it, and didn't go after it anymore.We were not impressed by it.
There were mostly Germans at the pools.
The bars were working properly, pouring beer, cocktails, whiskey, vodka and other drinks.
In the evenings, the Germans were drunk, and they talked too loudly while waiting for the next annimation. Germans smoke a lot, both men and women.
They play some board games, they play cards, but not "fool".
But in general, no one bothered anyone.
We found new friends among the guests, acquaintances among both Russians and Germans.
It was fun.Time passed instantly.
The impressions are the most pleasant!
This is the second time we have rested with a company in this hotel. Cool hotel. The food is varied and very tasty. The beach is 700m away, though. the hotel is very good. There is a transfer to it almost every 10 minutes. But it is also not difficult to take a walk. The rooms are spacious. The beds are comfortable. There is a problem that for the first 3 days they try to settle either in another hotel of the chain or in the family room room together with friends. But then they give rooms a class higher than they booked. It didn't bother us much.
We were at this hotel in early September 2024. I do not recommend it! It's definitely not five stars)). It has been in need of renovation for a long time. The territory is small. In some places in the corridors, such a stench is impossible. One night I woke up from the stench in the room, a rotten smell was coming from the air conditioner, I had to turn it off. The hum from the air conditioner of the neighboring collector is impossible - you can't sit on the balcony. The refrigerator is breathing hard. The safe does not work, but they did not waste their time on repairs. The room was cleaned perfectly, the linen was clean, towels were changed, drinks were added to the refrigerator daily. The problem was only with shampoos, bought in the hotel store)). Definitely not the 2nd line, the third. The shuttle has never been waited for long. The beach is nice, sandy, the entrance is gentle. For children, that's what you need. The first days in the sea were calm and small waves. Then, because of the high waves in the sea, they were knocked down, went to the pool with slides. There is no animation for children, it is monotonous. Children have nothing to do except water slides. Food without frills, seafood - almost none. Of the 8 days, there was one day of shrimp)), and then only those who came earlier got it)). There are not enough tables in the restaurant. The staff is polite, but it's not enough to come back again. And then you should not position yourself as 5 stars)
Side crown palace 5*
The airport is a 1-hour bus ride from the hotel.
They settled in quickly. We communicated in English (the staff does not understand Russian well, is fluent in English, German and Turkish)
The hotel: not new, but it looks decent inside and out. I didn't notice any obvious joints. Maybe it's a little dark, the lighting is muted. But here, who likes it, I like it!
The hotel consists of two four-storey buildings with a small territory, on which there are two swimming pools, one of which with slides, an area for evening shows and several bars where you can find food and drinks almost around the clock.
We had a standard room, we were given a family room on the 3rd floor (one double bed and one single) overlooking the pool. The room is spacious and well equipped. Large wardrobe, two beds with bedside tables , table with chairs , safe, mini-bar (pepsi, fanta, water with/without gas, everything is free and replenished daily) . The room has a balcony (we have a view of the pool) on it is a table, two chairs and a small clothes dryer. The bathroom is combined, a shower stall, three pairs of towels, shower accessories (gels, shampoos, soap, caps, ear sticks and nail files) are provided free of charge.
Cleaning for 5+
90% of the hotel's guests are Germans , Poles and Turks, mostly the older generation, there are practically no young people.
It is clear that the hotel is tailored to a European client: everything is in euros, the German language is heard from everywhere.
I dare to assume that due to the generous tips from the European guests to the staff, they are greeted and served with undisguised joy ;) The rest are treated neutrally. No aggression or sideways glances were noticed, the atmosphere in the hotel is quite friendly.
The hotel smokes everywhere: on the pool, in the rooms on the balcony.
Elevators work very poorly, they drive as they want.
Food: it is almost 24/7 everywhere. The food is very tasty and varied. For each meal, there are several types of side dishes, meat dishes, soups, fresh vegetables and pickles in different variations, fruits (we had apples, oranges, peaches, bananas, plums, watermelons and melons) very tasty, sweets and drinks. No one will remain hungry.
Beach : walk to the beach at a leisurely pace of 10 minutes. The area is not the most pleasant: other hotels, public transport, local people walk. But from 9-18 o'clock there is a bus that takes you to the beach in a couple of minutes with incendiary music 🏝️
The beach area is large, the entrance to the sea is sandy, gently sloping. There are a lot of sun beds, there are enough for everyone. The bar is open all day, you can take refreshing drinks, and during the day there are cold snacks, gozleme tortillas, burgers, potatoes, pizza, fruits and much more.
There are also showers and toilets on the beach.
There is a promenade near the beach, which I advise you to walk along during sunset - the views are amazing!
Animation: I would say that she is almost gone. Some sluggish activity at the pool during the day and a small hour-long show in the evening on the main stage.
The hotel is more of a relax. Lie down on the pool, go to the hammam, walk to the sea ;)
The overall impression of the hotel is good, but there was no desire to return there;)
He was captured by the Germans , let him remain ;)
The hotel is very good.
It is located on a compact territory resembling a hotel in the private sector of the Krasnodar Territory. But, despite this, the territory is well thought out and quite cozy.
There is a private beach, 300 meters by 400 meters
The "European" level of service, as almost all vacationers are Germans.
We did not see any other attitude towards the Russians. The Germans are surprisingly friendly and polite. Waiters and bartenders don't look at you like a g* but if you didn't give them euros for a cocktail, unlike other hotels.
The distance to the sea does not bother at all, a minibus runs every 10 minutes.
Of the advantages, I want to note:
- food quality (variety and really tasty)
- good alcohol, delicious cocktails
- a gorgeous sandy beach by Turkish standards
- the hotel is in the city, there is a place to walk after sunset
Of the cons:
- lack of free sunbeds after 10 a.m. both on the beach and in the pools
The transfer from the airport to the hotel took 1 hour.
Your stay at this hotel in May was a success!!! I liked the location of the hotel, the Evrenseki district, located between Manavgat and Side, it is convenient to get to both cities, which we did several times. The territory of the hotel is not large, but compact and the organization of the space is well thought out. The food was quite good, the beach bar is very convenient, there is always something to eat. The beach is sandy, the entrance to the sea is very convenient, just gorgeous and the sea is beautiful. The attitude of the staff is very friendly and welcoming, although most of the vacationers are Europeans, they did not feel any bias towards Russians. Everyone is satisfied, I recommend the hotel
Hello everyone. We rested from 16.05.23 to 25.05.23, The hotel is great, the staff is prudent, the food is varied. We were at the beginning of the season, so for $ 20 they picked up a nice and quiet room for us. The maid was left with 50-100 rubles. A free bus runs from the hotel to the beach every 5 minutes. Excellent entry into the sea, but no luck - it was stormy. The main population is Germans, the rest are Russians, a few Poles and other European Slavs. I would like to warn you, the day of arrival and the day of departure can not be considered a vacation. Be polite and you will like it.
This is not the first time in Turkey, there is something to compare it with. I really love the Side area and visit it every year. There have never been any poisonings during all the trips! But in this hotel, not only I was poisoned, but also my mother. I managed for one day, and my mother was very ill. We bought Entofuril (a similar composition in a Turkish pharmacy), it became easier only for 3 days. Moreover, they ate selectively, they did not use mayonnaise and various dressings. We sin on cakes. There are a lot of flies in the general restaurant and in the lobby, the dishes are very often dirty.
But in general, the hotel is normal, compact, and beautiful. Cleaning for 3, despite the fact that they left a tip. The hotel is mainly occupied by Germans (including Russian Germans), Poles. There are very few Russians. Entertainment seems to be there, but in the main pool. We went to the beach. The sea is excellent, the approach is smooth. It's going to be great with the kids. There is no evening animation. There are evening programs, but they are not interesting, the artists were invited probably the most budget. Everyone is sitting in the lobby and drinking. The hotel is for pensioners and couples with children.
I would like to mention the UGUR waiter staff, who worked at dinner only in the evening. Here is a person who works with his soul, quickly, always with a smile, always asks what we want, is everything okay! Notices all visitors, prepares a table for everyone right there... Just a good girl ! I ask the hotel management to take this into account!
The staff at the reception did not like the smile, nor the friendliness, the Russian language is a complete disaster...the waiters know Russian better!
Well, the hotel is aimed at Germans.
It's about nutrition...everything is monotonous, almost the same thing every day, even in the same places...The choice is very poor.. Fruits are disgusting, watermelons are terrible. Fruits are tastier in Russia than in Turkey!!!It's absurd! I got the impression that the hotel is in "full economy mode"!!! Far from 5 stars.
The trash in the toilet at the reception is disgusting. We were leaving the hotel for a trip, we had to go to the toilet before leaving. She did not let me in, where the nearest toilet is, she did not tell the other ((
The cleaners in the rooms are good. The elevator was stupid - you can't wait. Bartenders are cool. They also helped at the reception, especially at the expense of leaving by taxi
The kitchen is excellent, the location is 10 minutes to the sea, every 10 minutes there is a bus to the beach, the hotel itself is tired, there is no animation, evening shows are sometimes interesting, there is basically nothing to talk about, disco after the show, the first three or four songs are normal, then local Turkish, if you like to have fun, then this is not your hotel, overall impressions of the hotel is on 3, the kitchen is on 5, the animation is on 2 on a five-point scale
If you just want to come to sleep and eat, then you are here. There were mostly Germans and Poles in the hotel. The staff is only emphatically polite to them. Russians don't seem to hear or understand. I'm definitely not coming here a second time.
Excellent 5 star hotel. The food is excellent, the rooms are excellent (furniture, plumbing, cleaning, linen), free mini bar and safe, 2 swimming pools, clean private beach. Side itself is such a village. We were a family with two children, there were 5 beds in the room. We would love to go again
A small area. There are a lot of foreigners who are very noticeably loved by the staff. The animation is very modest. I don't even think about going there a second time.
I am currently staying at this hotel. It's impossible to call it a vacation! It's a terrible old room. The shower and faucet in the bathroom are broken. And most importantly, the smell! They smoke in the neighboring rooms, and the smell of tobacco comes through the air conditioner into the room, suffocating. Sound insulation is zero! They can't relocate, they say there are no places. There is no way to open the window and ventilate, because the balcony overlooks those. The zone and there the noise and stench are even stronger. There are few Russians. Most Germans. They walk and drink loudly all night. The attitude towards Russians is not very good at all. They don't speak Russian at the reception, so it's problematic to explain their problems. I do not recommend this hotel to anyone! The rest is ruined!
Definitely Yes, to this hotel! I am very glad that the acquaintance with Side developed immediately! Not a great distance from the sea, but this is not a hindrance! There were no problems with food, everything was very hospitable. We walked to the Side Port. We went to Manangaut , to the waterfall and Canyon .
The impression is about 3+. Externally, the hotel is nice, the territory is small but pleasant. 2 swimming pools, enough sun beds. The beach is clean. But inside the hotel needs renovation. Not killed, but it is clear that renovation is already needed everywhere: worn floors, sometimes walls, furniture (both in common areas and in rooms). When we stopped by, at first we thought that the bedside tables were dirty, but it turned out that the surface was simply worn by time. The refrigerator in the room was running on its last legs, the covers of the battery compartments at the remote control and the safe were glued with duct tape))) In terms of the menu: quite diverse. Sometimes it's just delicious, sometimes it's absolutely bland. But in general, OK, we didn't stay hungry, there are plenty to choose from. Cleaning is regular. The lack of menus on the bar counters was a little annoying. There was a menu in the lobby, but not in the bars by the pool and on the beach. You just order at random. The hotel is German-oriented, like most probably in the area. I talked to one, agreed with the assessment and said that, in general, OK, but we need renovation and updating of the service system. There are a lot of vacationers in the hotel, sometimes there are not enough staff (in the dining room). A little tired, running, fussing, it is clear that there are not enough hands. They were often untidy. The hotel is family-run, THERE are MANY children, including very young ones (there are (frogs). In general, OK, nothing criminal, but not for the picky) It's expensive. Once again, I have no desire to return to this hotel and would not recommend it purposefully as a cool hotel.
To begin with, I will share my impressions here. Pros: delicious food (meat), beautiful interior and territory. Cons: the animation is bad, aimed at Germans. The animators are not pretty, the Turks are mostly. Alcohol is not delicious (Turkish), rooms for Russians, as I understand it, are sold in the main building, where the noise comes from the hall from the door, where there is a round-the-clock bar (or Drunk foreigners and the clink of glasses from the bar) on the other side to the road and the entrance to the hotel, where the bus is constantly rattling bringing / taking tourists. And a table where someone is always gathering and talking loudly right under the balconies of vacationers. Slides are more for older children, my three-year-old was scared. The waiters in the restaurant are not polite and attentive, it is clear that they love the Germans more. Vacationers are not beautiful Europeans who are not ashamed of their bodies completely. They smoke everywhere!!! It's terribly annoying. The only restaurant in the closed area is not smoking. To the sea is 7 minutes on foot or by bus, which runs constantly. They clean the average (I did not take shampoo and soap this time, and as luck would have it, they did not refill the bottles with gel and there is no solid soap at all) there is a free mini bar in the room (water, pepsi, mirinda) juices in the hotel are, as usual, chemical. Coffee from the machine is more or less normal. For children, the food is mainly French fries, Nuggets and pasta. There are milk porridges, but they are not tasty because of their tasteless milk. In general, it is expensive and does not meet expectations. I used to rest better and cheaper. I will not return here and I do not recommend it.
I think it is important to warn tourists of the side crown palace, perhaps not only of this hotel. I washed the child in the shower, began to open the door and it instantly crumbled at our feet and the glass cut a little legs, there was a puddle of blood under our feet. The child is scared, I threw a towel on the floor in shock, picked up my daughter and carried her to the bed. I made sure that we had no serious injuries, washed the wounds, calmed my daughter and went to report the incident to the reception, I thought we would change the room and that's it. But here's the most interesting thing, they billed us or offered to replace the glass themselves. They didn't apologize, they didn't move us to a safe place, they demanded money. We called the hotel guide, I asked to call the police, to which he said, pay or it will be worse, the police will blame you and will not let you out of the country. Pay 170 euros now, otherwise it will be more expensive! We realized that he was not on our side, called the hotline (the hotel guide does not know this number), did not get through immediately, they answered by phone that they were not solving issues with the hotel and we had to fulfill their requirements. We wanted to delay until the morning and consult with lawyers, but they said they would not provide another room until they received 170 euros. And in our room there is glass everywhere, even on the bed, where I took my daughter from the bathroom glass. I had to pay for my safety. I don't touch the shower doors anymore and I don't recommend it to anyone, let the water pour on the floor. I give the lowest rating for the complete lack of customer orientation. And the main thing is the lack of security at the Side Crown Palace Hotel.
Next, about our tour.
The tour operator Fun & sun, the red Winx flight is all on time, but apart from water and pinocchio, they did not offer anything in an almost 5-hour flight. The plane is large, so the luggage was waited for a long time, then it took 1.5 hours to get to the hotel + check-in to the store for 15 minutes. We arrived at the hotel at 9 pm, checked in immediately. The rooms are spacious, a little dilapidated, but clean, slippers, hygiene items were provided upon check-in, the minibar was replenished every cleaning. Towels for 3 x 2 sets, one for feet. The sea is 10 minutes away at a slow pace, in the sun through a fairly busy road. We had to wait 10-15 minutes for the transfer, during which time the transfer of the neighboring hotel passed twice. A beach bar with full meals, you didn't have to go to lunch. The sun beds were fresh, as were the towels, there were places. Again, if you look at the measure, there is a bridge across the river and there are turtles, large leather ones, 6 pieces. The sea is shallow at the entrance and then 40 meters later it is shallow again, there are fewer and cleaner people there, it is comfortable with children. There's still half a vacation ahead, but the mood is ruined! It is very interesting how other tour operators would behave in our situation.
A good 5* hotel, but it pulls to 4*, the sea is far away, the bus carries it, it has not been repaired for a long time, it will go for a relaxing holiday.
The food is delicious, Wi-Fi works everywhere, the only minus is a strange bunker, i.e. there is no passage from one pool to another along the street, you can get confused at first
See original · Русский
Елена
Level 4 Local Expert
August 1
Good afternoon! I arrived from Turkey today. I was at the Side Crown Palace 5* Hotel. I rested alone from 07/24/24 to 07/31/24. The tour cost me 135,000 rubles. For such a price, I think I had a good rest!!!
What can I say :
1) The hotel is old (rooms, furniture too).
2) Cleanly.
3) Two pools. It was not possible to swim (very, very many people were in the pool). I went to the sea for all 7 days. It takes up to 10 minutes on foot, maximum, and there is a bus. The sea is beautiful, warm, the entrance is gentle, there are many sun beds. Great!!! I didn't like the food at the beach bar. It is better to go to the restaurant in the hotel.
4) Food in a large assortment.
Meat of at least 4 types (beef, lamb, chicken, turkey) fish, crayfish, shrimp, hamburgers, cutlets, stuffed peppers, etc. Sweets: cakes, pastries, halva, lukum, pastries in a large assortment. You will have to stand in line for pizza, scrambled eggs, etc. You won't be hungry for sure!!!! :)
I didn't see any nuts on the table and there was no free ice cream. This fact was a bit upsetting.
5) The hotel is quiet and peaceful.
There is a Russian-speaking woman at the reception. The rest of my family don't understand, but everyone is polite, smiling. There is no negativity. There are a lot of Germans, so the staff knows German perfectly well.
Vacationers smoke on the beach, so cigarette butts are lying around. It's not pleasant!
I won't go a second time. Too budget 5*.
I wish you all a pleasant stay! Elena.
We stayed at this hotel at the end of August 2023. In general, I liked everything! But of course, not without nuances… When choosing this hotel, the most negative reviews were about the staff, supposedly no one speaks Russian and in general the whole service is aimed at Germans and so on. Not at all!! Everything was great, the staff spoke Russian better than English, everyone understood us, there were no problems at all! Everyone is very polite, tolerant, friendly, in general, the service is 5 plus!
CONS: The problem was completely different, in our opinion, and that's the FOOD! Buffet for 3 maximum, there is no variety, a lot of fat and deep-fried. Not to say that there are many Turkish dishes, there are no Russians either, there were no crayfish and shrimp (which some wrote about), we were disappointed in the food((
Another disadvantage is the road to the sea. You can walk, you can take a transfer from the hotel. And if you walk, then firstly, you will not walk for 5 minutes, but 10 minutes, and secondly you will pass the garbage dump of a neighboring hotel and the garbage cans of another nearby one. Therefore, it is always better to take a transfer!
But now about the PROS: a fairly large territory, two pools on different sides of the hotel, a magnificent beach, smooth access to the sea, there is a bar on the beach (and the food here is three times better than in the hotel!! the bar is open at lunch, so many people had lunch here...), clean modern rooms, excellent polite staff. The hotel is also conveniently located, there are tourist streets with shopping stalls around it, the Ancient city of Side is 20 minutes away by minibus, and NovaMall is located nearby.
In general, if you do not find fault with the food and close your eyes to some nuances, then you can safely go here to relax! I would recommend it, because we still have a very positive impression of staying in this place)
Now we are resting in this hotel. The weather is unusual for October - very warm, the sea is still warm + 28 degrees.It takes 8-10 minutes to walk from the hotel to the sea at a slow pace. There is always a bus from the hotel to the beach. I liked the hotel itself. A large hall at the reception. The food is beyond praise-very tasty cooked, the menu is constantly changing. But there are a lot of Germans, so all the animation is in German and they receive increased attention. But it didn 't bother . I boldly recommend this hotel for recreation, especially with children -the entrance to the sea is gentle and the beach is sandy.
I've been to the hotel 3 times. In October 2020, January 2021, April 2023.
Everything is fine. Rooms, food, service.
Convenient location.
The majority of vacationers are Germans.
Everyone is friendly. No problem.
The territory of the hotel is not large, but there is enough space for everyone. The outdoor pool is cool, but we swam. He carries a shuttle to the sea. On foot, 10 minutes by walking.
I really liked the hotel. I was on vacation with my daughter and my wife. We settled in quickly with a view of the pool. Russian Russian staff is friendly, I'm from Russia myself and as some people write here that Russians are treated fiercely, I don't remember something, very friendly staff and Russian-speaking at the reception with 3+ knowledge of Russian, but they understood each other! I liked everything except the distance from the hotel to the sea. There were practically no tourists from Russia. The markets are all close to the hotel, we even went to Nova Mall, we liked everything. I recommend it!!!
I don't want to go there a second time. A small territory. The food is tasteless. There is almost no animation. The windows overlooked the roadway and shopping malls (which were open almost until morning)
We had a rest in June 2023. I liked everything very much.
Check-in at 14. The rooms are ordinary, but clean.
There is a lot of food, varied. Alcohol, like everywhere else in Turkey. The beach is a 7-minute walk away, there is a shuttle from the hotel to the beach.
We had our first vacation in Turkey. We chose this hotel. And they didn't regret it at all! Although, I read reviews that the attitude towards Russian tourists is not very good. They didn't notice it at all!!! Yes, most of the tourists here are Germans, Poles are there, there are few Russians, but they also rest. Just don't skimp on leaving a tip and everything will be OK!! We arrived at 10 a.m. At the reception, the girls do not understand Russian at all, the guy does not understand much. We were told to check in at 14 o'clock, but, along with the documents, we put $ 12 (I read in the reviews that we needed 10-20, I wanted to put 10, but my son says - well, let's at least 12😃) and the room was immediately found and was already ready. We also left $1 each day on the edge of the bed for the maid. And the refrigerator was always fully replenished, teas, coffee, gels, shampoos. We accidentally broke an ashtray on the balcony (although we don't smoke ourselves), no one told us anything.
I would not say that the room is super (we were on vacation in Russia and were cooler), but it is spacious, large mirrored wardrobe, safe is free (but for some reason only the password 111😃 was suitable for it, so we did not use it). The bathroom is also very big. The bed linen and towels are all snow-white and changed daily. A large balcony with a table and 2 armchairs, a clothes dryer.
At the restaurant, 1 dollar was left at breakfast once, and then every time a table was reserved for us, there were always 2 glasses of wine and juice on it at lunch, as well as flowers and beautifully twisted napkins in the form of a heart. It's a small thing, but it's nice!!! And the kid just danced around us- he poured tea, coffee, wine, and immediately cleaned the empty plates. Everyone else is very polite, smiling, constantly saying compliments. There is a lot of food for every taste. A lot of different cabbage, like cauliflower, beans, peas (mine don't eat that). The woman fried an omelet with vegetables in a frying pan every morning - there was a queue for her. Once there were boiled crayfish. But they are not tasty, they are bland. On day 3, my husband was just looking for a piece of fried meat, but he never found it. There was fried fish every day (very tasty. fried right there, in front of you), it was red once. Soups are all like mashed potatoes, there was no normal Russian. We ate it as we went to the A la carte restaurant (we had 1 free visit).
The territory of the hotel itself is very large, beautiful, beach towels are changed every day. There are a lot of sun beds, but you need to occupy them, otherwise there will be no free ones. From 15-16 by the pool, ice cream and Viennese waffles are very tasty.
I really liked the lobby - it's just beautiful!!! There is also a cocktail bar. There are many tables, soft sofas, and in the evenings a lot of people rested here.
A bus with Turkish music was constantly running to the beach - it was really cool!! But we also walked - it's not far, it's interesting to walk along the streets.
The sea is sooo salty compared to the Black One. Local pita bread cakes with different fillings are also baked on the beach - they are very tasty!!! Lots of tables. People dine here to avoid going to the hotel.
In general, we really enjoyed our vacation!!! I recommend the hotel!!!!
Good morning, afternoon or evening to all.We were on vacation from 05/15/2023 to 05/29/2023.This is not the first time we have been on vacation in Turkey, I want to share my impression of this hotel.If you want to visit a German town, then this is the place, since most of the tourists are Germans.As for food, you won't stay hungry, but you won't see any delicacies either.The maintenance staff works for a solid five, and if you also give a baksheesh, then your every whim will be fulfilled.There is no territory in the hotel for walking, in the evening you can walk through the bazaar located across the street. The animation in the hotel is not fascinating, we were disappointed by the Turkish night we saw.The walk to the sea is about 10-15 minutes, but it doesn't really bother, you can use their transfer.The beach and the entrance to the sea are sandy and not deep, which is essential for families with young children.The beach bar wants to leave the best.In my opinion, the hotel is not a budget five.
Guys, those who are considering choosing a hotel, then this review is for you. Today, my family and I are vacationing at this hotel, it's the month of August...and this means the peak season and the hotel is crowded. The hotel consists of 2 large buildings, but does not have its own territory and, accordingly, you will encounter huge queues everywhere....there are not enough sun beds, free places in the restaurant....It's just an anthill where rest turns into a quest called: Find a free place...Another unpleasant moment associated with this area, where the hotel is located, is the presence of the smell of sewage, new cleaning facilities are not far away...The rooms at the hotel are good, the food selection is great.the staff does not speak Russian...I do not recommend going to this hotel with children.
We stayed at this hotel from 04-13.09, which we didn't like: 1. Smell (the smell of sewage is constantly present, then stronger, then weaker)2. It is far from the sea, it is said 400 m, in fact, from the exit of the hotel to the entrance to the sea about 850m, on foot at a brisk pace of 10 minutes, walking 15-20, preferably by bus 5 minutes, and then another 200m. 3. Upon check-in, they announced that there were no places… Or pay extra or to another hotel ... we were placed in the Paradise hotel for 1 night, in a room without water in the bar and towels, we didn't have time for dinner because of this ... we somehow spent the night, settled in the Crown at lunch ... there is probably an ear infection in the pool (my wife's ear is inflamed), and it looks like the hotel there is a rotovirus infection, everyone is sneezing, coughing... we got sick with the whole family ... negative impressions, we definitely won't go anymore ... (price tag 266t for 3 people for 9 nights)
I LIKED EVERYTHING
This is not a luxury or economy, a normal five.
We arrived at 11, but check-in at 14. The girl immediately hinted that if we paid extra, we would be immediately checked in.
Russian is spoken at the reception 50-50.But they immediately apologized if they didn't understand.
The room is good.We had a view of the mountains, everything was quiet.
The bus runs every 5-10 minutes, with natural air conditioning) walk 10 minutes maximum!
There are a lot of markets
Cocktails are on fire, but a girl works during the day and doesn't really make some cocktails.In the evening, the senior bartender works and he is really a master of his craft, in the evening they give nuts if you ask.
The sea is perfect, without a single pebble.And there are enough places for everyone.
It's a little difficult about WI-FI.Crashes, you need to re-enter the settings and turn it on, I think it's not that hard.I want to note that it is also available on the beach, not very much on the sun loungers, but it's okay next to the bar, you can send a message.
The food is excellent from healthy to unhealthy food , as usual .They gave squid and shrimp in the form of salads
In general, the rest was a success
I do not recommend this hotel to those who want to relax, and not chase sun loungers by the pools. Germans and Poles hang towels by the pool as early as 5 a.m. At 7:00, everything is already covered and occupied. And they also say that Russians are arrogant. They just have the nerve. Secondly, there is a complete lack of animation on the territory of the hotel and on the beach. The evening is full of boredom. Plus this place is the beach and the kitchen. The dishes are good, except for the side dish, because there are 5 types of pasta, and the same amount of cereals. But the drinks suck, everything is local, they are poured only on request, and then if you tip. They won't approach you without a tip. My review regarding tips - this only applies to Russians, since they "lick" Europeans without tips.
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Анна К.
Level 8 Local Expert
June 6, 2023
A great quiet hotel for a family holiday, especially if you have small children. Food for every taste, whatever you try, everything is delicious, one minus, you will not be able to leave without extra pounds) The rooms are clean, cozy, cleaned every day, the safe is free, which was pleasantly surprised, because in many hotels it is for a fee. Alcoholic beverages of good quality.
If you come to this hotel, you will encounter OVERBOOKING!!!!
The Side Crown chain includes 3 hotels:
1. Side Crown Palace (Kumkei, Everenseki)
1. Side Crown Sunshine (at the beginning of Side, 6 km from the Palace, nearby is Serenity)
2. Side Crown Serenity
We were moved from the Palace to Serenity, but we could use the services of the entire network (i.e. Sunshine too). As a result, we spent all the time in Sunshine.
All hotels position themselves at 5 stars, but in fact this is not the case at all. The rooms in all the hotels have been seen, they are old everywhere, the cleaning is bad!!! The food in the Palace and Sunshine is more or less, they didn't even eat in Serenity, because they were afraid of poisoning themselves…
Please do not book these hotels if you do not want hassle!!!!
Good day to all of you! I want to share my first impression of the hotel. I will say right away that I booked the hotel two months before departure. Today I flew to Antalya, the transfer took me to the Side Crown Palace, filled out a check-in form at the reception, and after that I was informed that there were no available rooms, I had to go to another hotel in their network. I looked on the Internet, the proposed hotel is unequal, because it is located on a vacant lot and 2 km to the sea, here - 400 m. I refuse to go to another hotel, I don't know how the confrontation will end, maybe the tour operator will help. Or not..? I'm sitting for the second hour, waiting.. Horror!!! Faced with this for the first time.. The impression is zero, even minus.
Nice hotel. We had a rest in August 2023. It is located on the second coastline. Two swimming pools, water slides, a kids club. There are many shops near the hotel
A hotel smoked by Germans. There is no territory. There is no animation. The only plus is delicious cuisine and a good beach, which is either a transfer or a 12-minute walk in the open sun and melting asphalt.
A good five, at the reception you can arrange for an inexpensive room upgrade, for dinner fish, shellfish, shrimp and crabs are not uncommon, the beach is very pleasant. Scones on the beach are so-so