The hotel is tired. There is not enough space by the pool. Entertainment program for 3 year olds.
Few people speak Russian.
The sea is not deep. Sandy beach. To go to the sea for 6 minutes or wait for a tired gazelle
An absolutely ordinary hotel, some sites claim 5 stars, but this is far from the case.
However, the hotel has a number of advantages that are difficult to find elsewhere: free Wi-Fi is available on site. Generally everywhere, not just in the lobby. The food is almost around the clock, no matter when you wake up, you will always find something to eat. Three pools - children's with slides, regular and heated near the hammam. You can safely use the sauna and spa area. The rooms are spacious, and water is always supplied free of charge. You can take food and drinks with you to your room if you want to eat dessert, let's say later - it's very convenient (in some hotels it is strictly prohibited) the territory is small, but everything is very compactly located, if you don't like to walk a lot - that's the thing.
The only thing is that the declared gym simply does not work - none of the simulators are functioning. Therefore, if you do sports, this is definitely not for you.
There are really a lot of Europeans in the hotel, because there are a lot of them in the resort itself, but I did not meet any negativity or neglect. They offered me a great room and were always courteous, just because I was polite and corny to greet the staff. Everyone is ready to help you, explain what and where is located and how to get to the city.
This is a great hotel "without show-offs" more like a sanatorium with Wi-Fi. It is perfect to relax in the off-season.
Totally sucks. Dirt is everywhere, room, floor, restaurant, beach... Everywhere. Complaints about bedbugs. Reception dead people. The maid is lazy and armless, cleaning only to throw out the garbage and then not every day. There is no territory. There is no animation. Of the advantages, only the cook and pastry chef are normal, coffee and tea can be prepared in bars deliciously. They just don't wash the glasses. One and a half stars no more....
The hotel is great for the money. I was in it on 05/06/23-05/17/23. The cleaning is good, the food is just super! Fish every day. The sea is beautiful, the entrance is gentle and long.
The hotel is dying. In a year or two, if nothing changes, it will turn into a hostel. If there is an opportunity not to go there, use it, do not be fooled by all sorts of discounts and gifts. For this money, you can find something more worthy.
The hotel is old, the elevator was broken for 3 days, the dishes were broken and sometimes dirty, they drank from disposable glasses, they were afraid of catching an infection. I do not recommend Ala cards in this hotel , do not waste your time .The beach is poorly cleaned! The food is good and varied. The location of the hotel is good. The weather and the sea are super! The price was 180,000 for two in 10 days.The hotel is not 5*!!!!! Keep in mind.
The room is cleaned daily. The menu is extensive, there is beef, chicken, red and white fish. Baby food is available.The beach is 10 minutes from the hotel. The hotel is a 1-hour drive from the airport.
Good afternoon. This is a hotel for 3 solid. We stopped by the room after 6 hours of waiting, there are no towels in the room - after a day only 6 times the requests were provided. Declared children's animation and kitchen -no!!! Not at all!!!! Only the playground.
We liked it. The staff is friendly, the area is good. It is easy to get to Sila by bus. The food is delicious, everything is there for tourists. The hotel itself is small, but there is a place to spend time. The rooms are not bad, but I will not say that they are very clean. Dishes are poorly washed, I saw cockroaches in the kitchen. It is better not to mess with hotel guides, there are plenty of places where you can take the same excursions, saving a little.
I liked everything very much, they said the rooms were dirty, nothing like that, they cleaned every day, the towel was changed. Only, but there were a lot of Germans, there were not enough Russians and music.
We are resting now in December 2022, the food is normal, the cleaning is normal, towels are changed, if something does not suit, the cleaner will always fulfill requests. It's bad that the sunbeds on the beach were removed, saying that everything is closed. The weather is good and you can sunbathe. Other beaches are open, but to go there, they will be kicked out. I was also surprised that after the storm, a lot of garbage was thrown ashore, and all the garbage (sticks, waste, plastic bottles, etc.) was pushed back into the sea by a tractor. The sea turned out to be dirty. It's just terrible
The hotel is great. The staff is friendly, with very few exceptions. A large selection of drinks, the food is just GREAT! The choice is huge and diverse. There is also something new on the beach at lunch every day.
Cleaning was carried out every day. The animation is also great, the guys are friendly and sociable. We were very satisfied. We'll come again.
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4
6
Твоя бывшая
Level 4 Local Expert
September 2, 2023
I give it 3 stars. We were deceived by the guide Elmira and did not hand over the change, at the reception they pretend that they do not know their own guide. Apparently they work together. They took the change from the reception with swearing. The guide ignores calls, deletes his messages in WhatsApp.At the reception, men address you. I quote:What do you want?? Teach the staff to contact you!!! Not only does no one understand Russian at all in the hotel, but also you!! There are always unhappy faces. Disgusting!! Now to the hotel: the music by the pool is screaming so that you can go deaf, there are not enough sun beds if you do not take a sunbed at 7 in the morning-that's it! You won't get to the pool today. The room stinks of dead things, I don't know who died there. The shower doors are broken, water is flowing on the floor. In 10 days, the towels have not been changed once!! They asked for a run-they say the finish line. Dirty plates are chipped in the dining room, the food is monotonous, the fruits are not washed-they were poisoned and vomited and drank. The waiters are great, they are the only ones who work here.
We were here in August 2023.
I would like to warn you: do not be surprised at the lack of service, an edible menu and cleanliness: the hotel has been prepared for demolition! And for the fact that they sell vouchers there, you can thank our operators)
Friends, do not come to this hotel!
This is the dirtiest hotel in 27 years of my travels around the world.
Please look at my photos and choose another hotel
In addition, the dining room stinks of diesel fuel, like at a gas station, it is impossible to eat
There's BLOOD on the blanket in the room🫣
The staff is inadequate, just like the gypsies at the bazaar
Just choose another hotel in glorious Turkey💓💓
Dirt, rooms are not cleaned, towels are not changed, the food is the same every day.
The hotel managers are aggressive.
Chaise longue -old broken.
Next to the Left and right of the other hotels are all new.
We had a vacation with a child in July 2021. When I read the rave reviews, it seems that people don't know what a normal hotel is at all, although I'm not a particularly picky tourist, I don't relax in luxury hotels, but here it's just a dump with a 5-star status!
1. it's a long walk to the sea, but it was clear in principle when buying the tour
2. the hotel has no territory at all, from the word at all!!!! Even the so-called amphitheater, where the shows are supposed to take place, is located near the entrance to the hotel along the road.
3. there is terrible dirt everywhere and no one is in a hurry to clean up, there is such a thing going on in the toilet near the slides that it is disgusting to go in
4. the rooms are ordinary, spacious enough, but the balcony is of such a size that you just can't fit together, sooo small!
5. you can't wait for waiters in the restaurant, there is an eternal problem with cleaning tables, although the food was quite decent, the choice may not be huge, but everything is delicious enough
6. The animation is just shameful, it would be better if we didn't do anything at all, we couldn't even hold a children's disco properly, the team was just a failure
7. there is no water freely available, to take water in a plastic cup, you need to stand in line at the bar
8. The pool with slides is tiny, the base is also small
9. The beach is dirty with garbage and cigarette butts, as a public one, apparently they are not cleaned at all
10. in front of the hotel there is a supermarket and a disco bar, if the windows face the road, then at 5 a.m. every day you will listen to the appropriate sound, and until one o'clock in the morning the roar of music.
To sum up: these are three stars, and they are not worth three kopecks!
I am currently staying at the hotel. I came here with a family of 6 people for the third time, as everything was fine in 2019 and July of this year. But after resting now, the opinion has changed a lot for the worse. We were settled in different buildings, which is very inconvenient for us, since there are small children with whom I, as a grandmother, need to sit. I asked to change the room, it's useless. Personally, we now live in building 2 on the 4th floor. On the balcony, if you can call it that, since only one person can fit there, the sun does not set. There is no place to dry things. The tap water barely pours and does not come off well. There are no hooks on the bathroom door. There is no place to hang clothes and towels. The elevator is very dirty and hot. Nutrition and attitude have become much worse. Personally, I compare this with the fact that before most Europeans vacationed at this hotel, but now mostly Russians. In July, the wine was in wine glasses on the bar, now it's in glasses downstairs. If you ask to pour into a glass, then it's not for you, that is, not for Russians. There were few fruits, only one kind of fish, and there were 5. Tea is poured into glasses, you ask each time to pour it into a cup. The beach is sooo dirty. Only the sea pleases. I will never come to this hotel again.
We broke the bottom !!!🤢
Dirt is everywhere in the hotel. It's scary to eat from the dishes in the dining room: everything is beaten and dirty. The bed linen in the room is stained. It was extremely unpleasant to be in this place, the finishing chord, in addition to the above disadvantages regarding cleanliness, was the bestial attitude of over-salting. No one cares about the condition of the hotel or the comfortable stay of the guests. Please never choose this hotel.
DON'T COME HERE! IT IS BETTER TO OVERPAY FOR A GOOD HOTEL
In short, a nightmare, not a hotel...Everything is dead, broken, the mirror in the elevator is broken, do not take the 5th floor at all, although they ask for $ 20 for this miracle..The shower did not work, the balcony did not close, the room was dirty, there were no towels, the air conditioner was broken. The Germans are very fond of here, they just run around them, they don't care about the Russians. I don't want to go to Turkey after this time)
I don't understand why there are so many rave reviews. The rooms are dirty, hot, the mini-bar does not work, it is not replenished. The curtains are just a dust collector, you don't even want to touch them, but you have to twist them somehow-TWIST them to push them apart. Not only are your hands dirty immediately afterwards, but the curtains are attached to the PACKAGE. There are only Germans and Poles in the hotel, currently there is not much here. The staff will not solve the problems. The only thing we could do was bring a set of towels for the third person. Their cocktails are already ready in bottles. They don't make them themselves, so it sucks. One star, just because of the power supply. There is a large selection, there is something you might like.
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9
Крис
Level 5 Local Expert
July 6, 2023
Just a hole for rats! If you have booked this horror, change it before it's too late! The hotel was supposed to be demolished, but left again. Dirty dishes and glasses in lipstick, sticky floors, flowing ceilings, stinks from carpets in the hallway, toilets are all fucked up, the mini club looks like a barn, the water in the pools is brown with sand at the bottom, there were no towels in the room, they were not carried for a day, the balcony and the phone did not work to get through to the reception. Pictures from the Internet are an old version of the hotel, now there is junk, dirt and stink. You will eat NOTHING. The whole kitchen is covered in grease, it's disgusting to eat where everything is covered in flies, crumbs, dirty tables. They ran away to another hotel!
Good food. Almost no one speaks Russian, they do not understand English well. Room cleaning is stable, but average in quality. The beach is dirty, they don't clean it at all.
A good hotel, price/quality, the staff is very spoiled by tips from the Germans. When checking in, they are bred for an additional fee, be careful. I would have gone to it again-no)
The contingent is mostly old Germans
I don't recommend coming here. The hotel does not meet sanitary and epidemiological standards at all. Of the advantages, only the beach and the warm sea.
The hotel is an institution like 5, but frankly it's 3; The food was good, the staff was lazy, the room was poorly cleaned. The beach is great, the sand is clean. The territory is laid out.
We had a rest at the end of August 2021
To begin with, at the age of 32, this is my first vacation at sea abroad. I haven't been to the sea in Russia either, I don't have much to compare it with, but! even though I had a good travel agent who chose the hotel for us herself, I still read the reviews! And so, compared to the reviews about this hotel, I can say:
every morning, there are two porridges with milk to choose from, plus there is a regular meal (like for lunch), plus fried eggs, scrambled eggs with cheese, mushrooms and tomatoes, and very tasty pancakes!
at lunch, there are two mashed soups to choose from, there are rice, several types of pasta, several types of potatoes: mostly baked in different versions, there was even a crumpled one! And boiled round!
There are a lot of greens and salads, different, a lot of fruits, watermelon and melon for the most part were not very tasty,
There are a lot of side dishes, different, and mushroom, baked stuffed, rolls, nuggets are fried on the street on a campfire, fish (there are a lot of them, of different kinds), burgers, liver, everything is hot from the campfire, but according to the distribution, mainly portions per person, those if given a plate, put 2 pancakes, for example, or 2 nuggets
The rest of the food in the restaurant - take as much as you want
There were mussels, I didn't see any shrimp 🤪
Animation in three languages, the day off was only Sunday, there was a foam party, a foam pool, a fire show..(despite the fact that we managed to get there, and did not oversleep)
The car goes to the sea as it seemed to us according to the schedule - but we never guessed, we'll get out, if it's worth it, we're going, no means we're going
The beach is 800 meters away, not far at all! Relax, take a walk, generally normal! Especially on the bridge over the river where the turtles live)
The beach is clean! I personally saw how the sand was cleaned with a special thing... but if some pigs, then at least clean up here! The sea and the entry into the sea are ideal, suitable for kids! Because the descent is very very smooth! You're walking knee-deep, you're walking... great!
I didn't notice that the staff doesn't understand Russian! Everyone who stands at the distribution understands elementary words! The reception is the same! And what else is there to talk about with them? 😁
My family and I don't know English, much less Turkish - we didn't have any difficulties!
Ice cream on time, 40 minutes delivery, in one hand. There was enough for everyone during our stay... but yes, there is a queue. But not critical, right?
The downside for you may be that the rooms are really poorly cleaned, very! They left chocolates, dollars, as if they hadn't cleaned up, but it doesn't matter to us.
The food is close to homemade, everything is very tasty! I was surprised!
Towels are issued by cards... you hand over the card, you get a towel to the beach, and back. There are 4 types of towels in the rooms, legs, face, hands, bath (large).
About the elevators, due to an unforeseen situation, we had to live two nights in one building, then the rest of the nights in another building (which one was which I don't even know), so it's really stuffy in the elevators (but you won't even have to go there for 5 minutes), in the building in which we were on the first nights, it was difficult to wait for the elevator - we walked more often. But in the other building, there were no problems with the elevator.
I also want to tell you how it happened that we managed to live in two rooms.
With the armor, we had a two-room room, with a double bed and 2 single beds (family room).
We arrived at the hotel at almost 22 o'clock. We were kindly shown to the dining room, saying that while we are making you out, go to dinner. They left, they came, they lead us to a room, we go in, and there is an ordinary one, one room with 2 single beds and 1 double bed. I'm saying it's not our number. They took me to the reception, something was there on their own, they took me to another one - they open the door, the same one room, they took me down again. Our guide from the company is calling, and she and they are trying to explain to me that the femeli room is what they give us, and the fact that they have two rooms on their website is not true. By the way, the difference in one room and in two rooms was 15-17 thousand. Ie, as if there is a difference. In general, the guide said let's go to bed tomorrow and decide. She arrived tomorrow, there were no available femeli rooms - and after tomorrow they just moved us, brought fruit and wine to the room, as if they apologized.
There were no problems on the water in one or the other!
I will recommend the hotel to my friends, but I will not return, since we are just starting to travel and I want to see other cities and countries.
Good afternoon. We were at this hotel in August 2021. This is certainly not 5 stars at all. 3, maybe. Dirty, very dirty. Rooms for 2, 3 people can be more or less, but family, 2-room rooms are something! Yes, there is no territory, something terrible drives to the beach, but it's not a problem to walk, but the beach is terrible, how dirty! Cigarette butts and stuff! The dishes in the dining room are dirty. The food is passable. If you want to leave the most negative impression about Turkey, go there!
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6
Николай Шашков
Level 5 Local Expert
March 11
The most terrible and smelly hotel , the rooms are in terrible condition , I do not recommend it
A 5-star hotel does not pull at all. Upon arrival at the hotel, they asked to check into a nice room for an additional fee. They show us an economy class room and say we have to pay $40 extra for this room. Although we have a voucher, an upgraded room (we paid extra at the tour agency). They start to hang noodles about the fact that this room is better than ours ... they waited for their room, finally settled in. The good thing about this hotel is animation, the pool is large, free sun beds at the sea and in the hotel, there were no problems with food here (as we were told, a very good and tough chef, many thanks to him), the restaurant is always clean and tidy!!!!
Of the minuses - poor room cleaning, bed linen will not be changed until you throw it on the floor!!! At least once every 2 days they should be changed.
The hotel is cleaned abominably. It's a 5-minute walk to the sea (it didn't bother us, we walked), the shuttle rarely goes, compared to neighboring hotels. The beach is dirty.
Great hotel. We had a rest in July 2021. The staff doesn't speak Russian at all, but they understood us in broken English. There are few Russians, mostly Germans, Poles, Serbs, but it was +. The animation is in English or Turkish, respectively, but we didn't need it. The food corresponds to a full 5. The beach is 5 min.a move. The beach area is wide, there were always enough sun beds. In short, 5 corresponds. completely.