SQ-lap
308 reviews
August 29
You can't get in without an appointment. The cat received a deep laceration. We arrived at about 9 pm. The cat was taken to the reception, and then to the operation only around 11 pm. And this is only after they began to be outraged. Before that, everyone who came was served, as by appointment. But how can you guess when an animal will get injured and make an appointment in advance?
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August 27
We would like to express our gratitude to the doctor Snezhana Lavrenova and her assistant, who tried to resuscitate our cat, unfortunately, the cat could not be saved , he was in serious condition…A doctor from God!!!responsive , empathetic... thank you for trying to do everything you could! We are infinitely grateful to you 🙏
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December 17
Today at 3 a.m. we visited this clinic, the service is at the highest level, we quickly helped the cat, a wonderful place, but of course I would not like to come here again at such a late hour, but I definitely recommend it to everyone!
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December 15
Despite the waiting time in a live queue. The impressions were very pleasant. They gave us enough time. And our problem was solved. Thanks for the help
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September 30
The dog was vaccinated, everything was fast and clear. Friendly medical staff, good prices)
I really liked it
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July 9
While Alsou was being kneaded at the vet, I was kneaded across the street at the massage parlor. Imagine me, and I and the cat came home inspired and refreshed.
The doctors are very competent! Thank you for being able to trust you. We will definitely come back for the planned one
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December 8, 2023
It's a good clinic. Very clean. I liked the staff. A polite receptionist. Pleasant and attentive doctor and paramedic. The X-ray was taken on the spot and immediately decoded. There is a large assortment of goods: both feed and medicines - around the clock. It is very convenient that you can immediately buy medicine even at night 👌🏻
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July 17
We visited the vet clinic for the first time during the initial examination of a puppy a month old.And since then we have become clients of this clinic, all vaccinations were done only here.Walking distance from the house, which pleases, competent and knowledgeable staff.I tell you everything in an accessible way, the prices are affordable.Everything suits me and my pet.We recommend it.
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July 12
A good place, we applied for the first time, we needed it urgently, so we went first-come, first-served,help was provided quickly, they clearly explained what to do, the staff was polite, Caramel was satisfied 🐱
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September 24
A wonderful veterinary clinic , kind doctors who know their business, fast and high-quality service!! We were satisfied!
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November 7
The competence of the staff is questionable, the long wait in line due to the fact that they accidentally missed the card, the staff is not polite in communication. Not all the equipment in the clinic cannot perform a full examination. One of the advantages is the work schedule. I had to go to another vet clinic.
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October 18
I was at the Grodno clinic - "the reception will cost 45 rubles." I came, did everything I needed (washed, injected, gave the drug with me) - I paid 45p.
Here they said that the reception was 35p - I gave 160 in fact. And this is without taking into account drugs. Prepare your wallets, citizens. You will be stripped like children.
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July 31
08/31.24 We went to the vet clinic to help the cat. He limps and pulls his paw. They gave an injection, X-ray, performed an examination, and prescribed treatment.The inspection was conducted by Lavrenova Snezhana Valeryevna, very affectionately and carefully. A competent, attentive and animal-friendly doctor.
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July 28
Our pet started sneezing and urgently sought an appointment - they were able to get here day in and day out. Good consultation, high-quality examination and prescribed treatment. We were treated and decided to continue to be served here-good staff. Among the wishes, it will be more comfortable with air conditioning.
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September 13
Nice cozy clinic. Responsive doctors. Large parking lot with check-in. They work around the clock. Success.
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June 15
A clinic that saves a cat.
The unfortunate animal fell out of the window closer to night, so the question of choosing a clinic was "if only around the clock, just in time", and fate led to SQ-Lap.
A very competent approach, all the equipment is nearby, an ultrasound was promptly performed, tests were taken, injections were given, the diagnosis was clarified and recommendations were given. The operation had to be done in a week and we did it without hesitation in the same clinic where the surgeon created magic. The animal is already recovering, walking slowly and, hopefully, will recover completely soon and will jump on the curtains again :)
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November 17
I always go to this clinic and have never been disappointed.
Always polite and good specialists who give good advice and help my bird)
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December 6
Wonderful clinic, polite and professional staff.
Without dust in the eyes and pathos, establishments are more expensive.
Several times I had to handle a puppy with a serious diagnosis, they helped.
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September 17
I was there once. The room is small, but there is somewhere to wait. The cat was examined, tests were taken, an ultrasound was done, and a couple of injections were injected.
From the comments, it could have been a little cleaner, even if it was a clinic for animals.
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June 6
"Black PR" does not make you bad for yourself, half of the reviews are about incompetence of doctors.
You are also very good at finding fault with words, at the reception I was told that the dog has a tumor that grew very quickly and, after the picture, that there are no metastases, but most likely they are there.
They also made diagnoses based on the picture, which cannot always be made by ultrasound.
They prescribed a medicine that old dogs can't take, but mine is already 10 years old.
The oncologist immediately said that it was not a tumor, but a replenishment due to lactation, but in your clinic 3 "specialists" claimed that it was also a tumor with metastases that were not visible.
As a result, a good sum came out for everything, due to the incompetence of your employees, and the solution to the problem was "lactostop" for 80p
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August 14
It's hard to understand why there are good reviews, probably people (and their pets) were just lucky. In principle, we also liked the location of the clinic and the working hours when we took the dog for vaccinations, however, when trouble happened to him, the clinic, instead of helping, simply tormented the dog with unnecessary medicines, looking at how he was suffering, they offered to put him to sleep immediately, only in the morning when another clinic opened, we received help. As we later learned, we were not the first, in the area this clinic is famous as a scary place, it's better to go somewhere but not here, pets are not saved, but they work on unhooking and checking.
When I walk by and see how the owners will be there on their hands with poor animals for help, I want to ask them not to go there or to be lucky.
PS Even the clinic's response shows the attitude towards people! Unfortunately, everything is true, and indeed we blame your clinic for the death of our dog and everything that we suffered that night when, instead of saving us, they convinced us to put him to sleep, and the doctor was angry that she could not go to sleep. And that the treatment was not proper, they said to Dr. vet on Skripnikova, the neurologist to whom the doctor we were disturbing had sent us.
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July 26
I sterilized 3 cats here! The dachshund's teeth were removed today. I am always satisfied! The doctors are kind! In your place! I recommend it!
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October 25
I really liked the clinic. There are no kilometer-long queues, everything is in place and ultrasound, X-ray, and Surgeon. Thank you very much for your help, now only to you.
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January 10
A good veterinary clinic, good and responsive staff, do their job efficiently. But prices bite a lot, you can find cheaper service. I advise you to contact us.
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June 12
I do not recommend it!
Rather rude specialists
The phrase "pissed himself, you bastard" is about a cat in an oxygen chamber. By the way, the diaper was paid for by me.
The conversations of the staff that complain about the flow of work and how they got sick of everything.
Different amounts for the same recovery procedures after surgery, the lack of answers to questions about what I can do myself so as not to take the cat to them every day.
The cat had a disgusting paw operation and was told for a long time to just wait when there was no progress after the operation. As a result, the repeated operation in another place is fortunately successful. According to the pictures at different stages, it was clear that that operation was done very sloppily and badly.
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November 14
A good vet clinic. They saved my kitten. I got sick with a bag, 85 percent of the mortality rate, but they came out and put me on my feet. Thank you all very much!!!!
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June 14
Upon a call and a request to record for the procedure, the administrator said "there is no record, everything is on a first-come, first-served basis," when asked about the length of the queue, he said "one person."
I came, there were 6-7 people and waited with the dog for 40+ minutes. When they called, they answered all the questions: "there are not many people left, wait." The dog is nervous, lying on the tile instead of walking.
Thank you, it's a pleasure.
There are no questions to the doctor.
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February 22
For the first time I found out that there is a paid X-ray fixation service. I arrived alone, closer to night, a rare guest in the vet clinics. But on the X-ray they told me three times: you can't hold the dog alone, you need complete fixation, you need a second person.
I don't understand these hints at all, after he said: no, it won't work that way, we need a full fixation service, it's 25 rubles.
The same man puts on an apron and stands holding a dog. It holds up well, thanks for that, but this is the first time I've learned about such a business.
Thanks to the doctor, the dog felt better, but we come for an injection the next day and wait more than an hour and a half for a minute procedure.
I understand people have shift shifts. But how do you plan your work? It doesn't seem normal to me.
It was possible to warn that you need to sign up to be accepted immediately. Although those who signed up are also kept in the corridor for an hour. Maybe I was so unlucky and this is an isolated situation.
On the plus side, a good doctor got caught, but it should be everywhere. Service, organization, cost (not current prices in Yandex)
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November 18
It works around the clock. They were accepted without an appointment. After 21 hours. After the examination, the dog was vaccinated against rabies and distemper. The staff is attentive to ponytails. Not cheap, extra charge at night.
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April 4
Dear future clients, despite the fact that everyone at the clinic absolutely does not care and they do not respond to reviews, please pay attention before visiting. Complete unsanitary conditions. There is blood and urine on the floor, after visits between patients they do not clean up, they do not pay attention to comments. Referring to the large flow of customers and they do not have time to wipe the floor. At the same time, there is no one but us, the three of us sit quietly, saying that it is normal for them to work in such conditions 🤷♂️
Wipe the floor for 1 min, but they are "fine" and so on. The procedure was also poorly performed.
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February 2
I express my great gratitude to the veterinarian, Lyubov Alexandrovna Tsvilik, who promptly and efficiently provided first aid to my pet parrot, prescribed the right treatment, which actually brought his dying back to life. thank you very much!
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February 14
We have been familiar with the clinic for a long time.The last time we had Dora rescued was after a tick bite. This time we were bitten by a shepherd dog on the muzzle.
Prikhodovskaya Elizaveta Nikolaevna stitched so beautifully that after healing, the traces are practically not visible. During the treatment, I had to stay in the clinic for a long time, all members of our family noted the clear organization of the staff's work, not ostentatious love for animals, friendly and pleasant atmosphere.
Many thanks for the work of the doctors and their assistants.
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May 18
I was in this clinic for the first time, I liked everything. The doctors are good, they did everything quickly and well! The prices are affordable. The rate at night is the same as during the day. I will contact you again.
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September 9
Cats were tested, they took a long time to get registered - an incomprehensible and long procedure. But in fact, we got the result as promised in the evening. In general, I am satisfied.
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May 26
I really liked the clinic. Good specialists. Special thanks to Semyon Alexandrovich. I brought the dog-I choked, I couldn't breathe, they spread their hands in the Doctor's Office, they said they couldn't help anything😡 In the SQ lab
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May 10
Good vet clinic, friendly staff. They serve in installments, which is sometimes very necessary. Of course, there is also a queue, this indicates popularity.
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September 19
Many thanks to the doctors of the clinic, this is not the first time they have saved our ponytails, everything is at the highest level.
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November 22
Excellent veterinary clinic, professional doctors and humane prices
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September 4
I would like to express my deep gratitude to doctor Belyaev Igor Alexandrovich for his professionalism. I fully listened, answered all my questions, conducted a full examination of the kitty, carefully studied all our X-rays. As a result, a diagnosis was finally made that could not be made in other clinics. He explained everything clearly about the treatment and further tactics.
I am completely satisfied with the work of the clinic! Thanks!
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January 29
Hello there! People, I don't recommend this place to you. We brought the cat for sterilization and she almost died. The veterinarian made a seam poorly and upon arrival home after leaving anesthesia, the cat's seam opened and she began to bleed. It was already night, we arrived and the veterinarian on duty sewed her up again and said that an ultrasound was urgently needed to check if there was internal bleeding, and their ultrasound allegedly broke yesterday. We were released with a barely alive cat at night and we waited until the morning at another clinic to do an ultrasound and did not know if the cat would survive at all. I also noticed that everything fell out of the doctor's hands before the operation, including the syringe fell and flew apart, after which they picked it up and gave an injection like nothing before. The litter on which the pet was lying was all covered in fur and spots. In general, guys, do not repeat our mistakes, I highly recommend not visiting this clinic.
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May 26
Good clinic, round-the-clock work schedule. We urgently asked for help for the dog and received it. Veterinarians are qualified. Thank you.
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April 26
We treat woolly only here, pleasant and caring staff, you don't have to wait in line for a long time, you can make an appointment in advance, there is a pharmacy out of place, they work around the clock
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November 6
The staff is friendly, the reception was quick, professional, the kitten was vaccinated and did not notice.The prices are reasonable.
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April 23
At the SQ-lap clinic, I contacted the dog about lameness on the hind leg. Doctor Nikolay Malchuk very quickly identified a rupture of the anterior cruciate ligament, which was confirmed on an X-ray. An operation was recommended and the doctor performed a fabelo-tibial suture. The dog recovered perfectly and on the 3rd day began to step on the paw. The stitches were removed today, everything is fine!!!! Nikolay Leonidovich, thank you very much for your work, I am very grateful to you, you are super, I will recommend you!!!
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December 16
Quickly, clearly, professionally.Many thanks to the medical team from the Bourgeois cat.
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August 10
We arrived at night to take urine through a catheter, in a queue of 2.5 hours, we took a non-sterile catheter (there was no unpacking in front of us), there was a dark end at the first one, I asked to replace it and take it narrower, because it hurts big, in response it was said "can you do everything yourself?", in other clinics It didn't hurt the dog, on the contrary, in this one, and they didn't anesthetize him and the gel wasn't applied to the catheter, they just started to put it in, so there was pain ... the procedure took 5 minutes (3 minutes they searched for the catheter in all boxes), for which such an amount was paid it is unclear 109.30. Or else you consider another doctor's appointment which I don't need, because we came for a certain procedure.
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June 21
Many thanks to the doctor Malchuk N.L. for his work, he determined the diagnosis without X-ray intervention, which was actually confirmed on the X-ray, excellent clinic, excellent doctors!!!!
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June 12
We called this clinic to clarify the specific situation that an urgent appointment is needed and we will be able to arrive in 20 minutes. They replied that they could come, but they would have to wait a little. As a result, it turned out that you will have to wait 2-3 hours, and there is no necessary doctor at all...
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August 17, 2023
We have been serving in this clinic for many years - starting from surgery followed by restoration of the cat, ending with annual vaccinations. Doctors change often, but everyone seems to be literate. Official contracts. SMS reminder about the annual vaccination. Prices are lower than in most clinics in Minsk. Regarding the operation, special thanks to the doctors and administrators for the care and discount on long-term recovery!
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December 7
For 11 days, they tortured our cat with 6 injections a day. They changed antibiotics without tests again for injections, killed the cat's body with their medicines. Well, did we trust the "doctors"? And after a week and a half of such treatment, our furry friend had to be put down, since he was already dying in convulsions the last day. Why couldn't tests be done immediately before changing antibiotics and say that it was impossible to save the cat. No, it's better to wash the money, and let the animals suffer.
A clinic where the lives of furry friends are not important.
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