The cat had problems with the eye, I urgently looked for an ophthalmologist, called this vet clinic and immediately said that we have an ophthalmologist, you can come at least right now. We arrived, the woman somehow arranged for us, going to the doctor, you asked the ophthalmologist, but he smiled and said, well, yes. They realized that there was nowhere else to go, since they called a lot of Vet clinics and could not find a doctor anywhere, in principle, it was urgently necessary to take some measures. The doctor looked at it, shone a flashlight, said it's all right, drip with such drops and that's it. When calculating, instead of 18 rubles, 30 rubles were charged for the reception. WHY ARE YOU DECEIVING people? If you care about your pet, your family member and need to take quick action, do not contact us EVER. We won't be here again, not with a foot or a paw.
I just called this clinic in a panic because of the terrible condition of my pet, there was no one to contact , I asked one question several times because of the monosyllabic answer of the specialist, to which I was given the phrase "Are you out of your mind? You ask the same thing 5 times," and that's the end of the acquaintance with this "clinic". I was just horrified , the specialist 's answer finished me off
High-quality service. Qualified specialists, always kind and attentive to pets. Reasonable prices for services. All necessary examinations can be performed on site.
The clinic is good. Small queues. Friendly and caring staff. You can immediately buy the necessary drugs. Text messages are coming, reminding you of the visit. I recommend.
After ultrasound, 9 X-ray images and all the obvious symptoms, they could not diagnose the puppy with gastroenteritis, they cut him up
And after a week of treatment, the puppy died!
In any case, do not contact this clinic! It is better to wait until the morning and contact specialists
Even one star is a lot
Apply only AS A LAST RESORT when there are no other options. Cynicism, pricing from the head, which does not correspond to the quality of the services provided, UNSANITARY CONDITIONS.
Excellent clinic. Round-the-clock assistance, a lot of qualified specialists from different fields. Cooperation with Mr. Yakov Shengaut and the opportunity to get a pet a comprehensive study by certified specialists is an indisputable plus of this clinic.
The prices are unreasonably high . But when there is no choice, you have to go (as it turned out, this is the only night veterinary clinic where X-rays and ultrasounds are done at night)
🐕 the puppy after visiting the people was gone.
The next day they took him to Gursky, and there they had already taken all measures for his recovery.
Dear pet owners!!!! Think a thousand times, read all the comments before contacting this clinic. Unskilled staff, whether everyone has professional education or work experience is under great suspicion. "Doctors" of a wide profile (Narrow knowledge) Do not waste your money and time, and most importantly, take care of your pets. I had a sad experience visiting this clinic.
- Oh, why doesn't the cat urinate? The stones were removed, the urethrostomy was done, but he still can't urinate. The catheter will be fitted, the catheter will be removed, but he does not pee. The whole collective farm is feeling the urinary tract, but it is small, they cannot understand what the reason is! Blood is released, the cat is pushing and still does not pee.
I tell Mr. surgeon - it's probably some kind of infection, in response to a grin - your cat will live, that you supposedly teach! What an infection, there is no infection there!
It's just amazing! How could such a crowd of "specialists" not put the usual "urethritis" on the cat!!! They've been murdering him for almost a month. Open the textbook, read it!!!! They wrote a lot of treatments and diagnoses! It's just a shock! As a result, we lost our cat...
I do not advise anyone, we have had a very negative experience. The fingers on the paw were crushed, the entire limb was cut off to the trunk. It was impossible to contact the director to get information. It's better to stay away from this clinic
I recently took my cat to this clinic. I didn't like it. They came and examined the cat and prescribed treatment. The cat didn't get any better. They didn't say anything about the tests. They just said that the cat had an OPN and, as the doctor put it, a living corpse. I went to another clinic, and they said that it was possible to cure the cat. I will never visit this clinic again.
Disgusting clinic! I called in advance, explained the situation that I had been to the doctor, the cat had an eye problem, an ophthalmologist was needed. The clinic's website lists the services of an ophthalmologist. They said that the doctor sees you until 21:00, come on. We came from another city and FOR WHAT? To hear that we need an OPHTHALMOLOGIST, and they DON'T have one! What was I calling for? Who did I explain the situation to? A robot? We waited in line for an hour. The doctor said that it was not in his line and left the office altogether! They are INADEQUATE there! The lady administrator stupidly writes out a piece of paper, drinks coffee and runs around smoking. If your pet is dear to you, do not go to this institution! never!
Don't come! Save time and money! There are a lot of intelligent specialists and well-provided services in the city. The entire clinic system, from staff to management, is focused on getting money and that's it!
This explains why there is always a free entry and the absence of visitors in the corridor. They don't come back here a second time.
The doctor seems to be qualified, but while you wait for your turn, you can glue your paws together. We spent 3 hours in line with a cat who urgently needed medical help.
NEVER CONTACT THIS CLINIC!
Terrible attitude towards animals and absolute indifference to the problem.
We brought the dog at night with seizures, left in an even worse condition, fortunately there are still round-the-clock clinics where they quickly helped us!
Almost everyone writes reviews based on emotions. Worrying about your pet. My friend was treated at this clinic more than once and always positively. Thanks to Igor Alexandrovich Belyaev.
We signed up in a few days. We arrived in advance. The smiling girl said wait. We waited and then waited again, we decided to clarify when we would be called and received an answer, but we had an operation, we messed up something when recording. Maybe they'll finish in an hour, or maybe not... 2 questions: why did I receive a reminder SMS 3 times, but there was no information that they had an operation? Why, when I arrived, a sweet smiling girl could not inform me that she had to wait more than an hour. In total, I spent an hour on the road and 20 minutes there. And I'm sorry, I didn't even hear from the smiling face at the entrance (
A wonderful clinic with a pleasant staff.It is also round-the-clock, which helps out in case of urgent treatment of a pet! They were very knocked out when it was urgently necessary to see our kitty, diagnosed accurately and prescribed treatment, which after a few hours showed that all the actions of the veterinarians were correct!!! Thanks!!!
Terrible clinic! I don't advise anyone!
The dog was howling in pain, they came to the traumatologist to tell us that the pain in the dog is from old age (the dog is 7 years old) Thank you, for 25 rubles I can give him such a diagnosis myself. They didn't assign anything, they said watch it.
I decided to turn to other specialists because the dog was getting worse. As a result, they prescribed a lot of medications, with further examination.if you hadn't gone to another clinic, you don't know what would have happened to the dog.
NEVER COME TO SQ-LAB, TAKE CARE OF YOUR PET'S HEALTH AND YOUR NERVES 🙏
I called the clinic, asked if it was possible to come and examine the cat. They said it was possible right now. As a result, we arrived, and everything is by appointment, the administrator is not particularly polite, decides some personal matters on the phone, instead of consulting the client. As a result, they said they had no idea what time they would accept us.
I went to another clinic.
I have two feelings, I can't write a specific review. The dog was brought three times, probably at night. We always sat and waited for 20 minutes. Everything is very unhurried somehow. And the results of the examinations are always very general, without any specific diagnoses. Like, "Drink it up, watch it." Fortunately, they have never done worse. But unfortunately, we have a complete disaster with night clinics, so there are no options left.
There are a lot of disadvantages, starting with the boorish staff, a bunch of unnecessary services that you only find out about when paying, not quite sober doctors at night, it's unclear, you pay very dearly, but you feel as if you also owe them, the director answers calls with a claim about their jamb (they didn't write out a prescription), just threatens call the police, yells and sends them, a joint, well, send a prescription by taxi, I do not recommend anyone to go there, take care of your pets, the cat was assigned an operation for 1100, and on Kakhovsky, the doctor, for 50 rubles and 5 days put her on her feet, take care of your pets. All those affected by this clinic, write to me by email ypsik5@yandex.ru , I am preparing a collective complaint to the court, in a letter, briefly write the essence of the claim, are there any documents on hand when you applied, ideally, the amount paid, everything is anonymous, no one will light up your data
See original
18
Show business's response
A
Anonymous review
May 3, 2021
Excellent round-the-clock clinic! They brought their puppy, explained everything in great detail, prescribed a course of treatment. Good impressions remained after the visit, we will continue to come here :)
Just thank you for being around and around the clock) the cat fell out of the window in the evening and I just wouldn 't have waited until morning, it was unbearable to be in the dark about the condition of my cat . Thanks for the help!
See original
5
Show business's response
A
Anonymous review
September 3, 2021
A terrible experience in this clinic! Zoya Viktorovna Shlyakhtina is NOT a doctor!!! Diagnosed the dog without even touching it (wrong, of course!) I watched the dog for a minute and immediately "identified" the problem, and wrote on the computer for 15 minutes. In the end, she almost killed the dog. When I came home and read her conclusion, I had the impression that it was written by a fifth grader. Illiterate! Simply incompetent!!!
And people come here hoping that they will be helped. It's good that there are other clinics and qualified doctors!
The dog itched. I came to find out what's wrong with the dog. We waited a long time. An hour or two. They have the Internet, but they don't give passwords.
We were accepted and taken to a common room with a bunch of tables and partitions. The dog was put on the table, they didn't really start giving injections, they didn't really tell me what was wrong with the dog. I ask the veterinarian's assistant - what's going on? The assistant tries to answer too briefly, not informative.
But then I saw that injections don't cost a lot of money ( that is, they are not even included in the reception) Even after I firmly told them not to give injections, they ran around and continued to give some injections. to which I said that I didn't have that much money, I only took it with me to the reception.
The vet looked me in the eye and said, "You have money." After that, she offered me to apply for a loan.
I took the dog and left there as soon as possible...
I still didn't understand what it was at all.
A good round-the-clock vet Clinic helped my kitty. Everything was professional and fast. The only thing that is expensive, actually like everything else now.
It's a terrible clinic. Please, if you want to help your pet, do not come there in any case! As soon as you enter, you immediately notice the incompetence and rudeness of the staff, especially doctors and unsanitary conditions specifically in the office where the animals lie after surgery (and perhaps they are carried out there). Our dog had an attack, the bill was running for minutes and after calling all the nearest clinics, they only told us to ‘come'. But this is not because they know how to help the dog, but to make money. Without conducting or prescribing absolutely any tests, they began to diagnose and prescribe a bunch of injections and medications to my dog. The next day, when I had already moved away, I realized that this was nonsense and went to another Veterinarian. It turned out that our dog had a suspicion of a tumor (this is not at all what the doctors there assumed), and these medicines could not be given to her at all, and if I trusted them and did not go to a normal veterinarian, she could die in a week without proper treatment.
The impressions were not very pleasant. By appointment or not, you will stay in line for at least 2 hours, even if the animal just needs to get an injection. There is some discrimination in terms of the fact that if you sit with a rabbit or a turtle, they will accept cats and dogs at once, even if people came without an appointment at all. Once it happened that I came with an animal in a serious condition, but they had a fire drill and we were simply not accepted. I had to go to another clinic. Therefore, if you want to sit in line for half a day, then you are here. And now I'm going to the other side of town, because this is the last place I'm going with my animal now.
The clinic sucks. Dear pet owners, before you come here, think a hundred times.There are no professionals working here. There are boors at the reception. If I hadn't gone to another clinic, the dog would have been ruined.They quickly took onalises and operated on them.This is not a Clinic!!!!!!!