The visit left a terrible impression. They came with a hamster, there was something like a neoplasm on the cheek. Initially, it took us a sooo long time to get an outpatient card, the girl at the front desk did everything unbearably slowly. After that, we waited for our turn. There were several people with pets in the hall, when the doctor passed by, she said, come on, not understanding who they were talking to, I asked "me?", to which the doctor replied "well, not me." Our hamster was sitting in his house, to carry out an inspection, it was necessary to get him out. The doctor took the house out of our hands and just started shaking the hamster out, she did not respond to requests to stop it. After that, the doctor began to examine, she poked the hamster's cheek with an ear stick until it bled. After that, based solely on a visual examination, I diagnosed a tumor. When asked what this might be related to, she replied, "Well, I don't know, this has been happening a lot lately." She recommended euthanasia or surgery.
After that, doubting the competence of this doctor, we turned to another clinic, where we were diagnosed with "loss of the cheek sac", successfully carried out treatment to correct the sac, at the moment the hamster is alive and feels great, but not thanks to the work of the "specialists" of this clinic
Hello! I brought a dog here for dental treatment, I want to leave my feedback about this organization, I advise people who have a very good financial situation to contact here, their website works very poorly, do not sign up for them via the Internet, the amount of service is not negotiated, and at the end of the output you can get off the amount before applying I advise you to think carefully about everything in this organization before bringing a pet to them! Or you will be very shocked by these services of this organization! A big plus is that at least they give installments for their services, but this does not make it easier, the price of competitors may be many times lower! Next time, if I contact you, I'd better call the whole of Minsk!
Disgusting clinic! They arrange queues from scratch. The doctors are evil and, I suspect, completely incompetent. We went there with the dog at night, it seemed something with the stomach, it whined strangely when we lifted it to put it in the bath and wash its paws.. Although the dog's behavior was normal and active. But to be safe, we decided to show him to a doctor. We waited in line for 1.5 hours, although there were few people, the doctors just sat in the office. At the examination, without explaining anything, they said that they needed to inject an antibiotic and asked me if I would do tests! I.e., doctors ask me without telling me why the tests, why, what's with my dog, whether I will do tests. To the question, what is wrong with him? anything can be answered. Therefore, it is necessary to take tests, if they do not show anything, do an ultrasound and something else... I restrained myself so as not to impose obscenities on these stupid girls. I took the dog away, decided that if he was active, his nose was wet and he was eating well, everything would be fine until morning. And in the morning I'll go to another vet clinic, where we usually serve. And oh, a miracle! It turns out that everything is fine with the dog, it's just possible that you need to pickle the worms again. That's it! You don't need to take any tests yet. And even more so, no antibiotics that the girls from SQ-Lap wanted to inject us with. I suspect, judging by all the other comments, that they would have charged us a lot of money for nothing if I had agreed to their services. But worst of all, the dog could suffer from their services. This is what kind of a knacker should be to recommend injecting antibiotics to an animal for no apparent reason!
Today we applied to put the cat to sleep (he was almost 18 years old, we were always served in this clinic because the closest one, and the cat was at home and afraid of doctors) Called at 12:00 to find out how the procedure was going and what the price was, I was answered by 203 rubles for everything. I made an appointment at 16:00 to see a doctor so as not to sit in line and so that the animal would not suffer, and I myself. I arrived at the clinic at the appointed time. I sat in an EMPTY hallway for 25 minutes, then I was called. I was sitting right next to the doctor's office, no one came out of it from the patients. There was only one doctor in the office. The first question arose, knowing the reason for my visit, why it was necessary to torment us in the corridor. Then, staring at the computer monitor, the doctor immediately confirmed without examination that we would euthanize. After another 10 minutes, they brought me the documents to sign and decided to clarify how much money I had, because while I was driving, the cost of Euthanasia increased to 214 rubles and it became necessary to pay another 160 rubles to leave the body. In total, almost 400 rubles. There was no limit to my indignation! How do people have the audacity to deceive people and mock an animal like that? As a result, I said that I had no money and returned home with the cat, who was nervous for more than an hour in vain! Before going to the clinic, I got acquainted with the prices in other places, the price for euthanasia is 35-70 rubles and 60-80 rubles for burial. When I returned home, I decided that I would not go anywhere else and would call a doctor at home. I found Dr. Seth's veterinary clinic on the Internet, agreed on a time and the doctor came to our house. I did everything very carefully, my cat fell asleep peacefully. The doctor found the right words for me, as much as possible. The cost of the procedure cost me 100 + 60 for burial.
I do not recommend SQ lap clinic to anyone, inhumane people work in it.
On Friday, 11/20/2020, an operation (castration) was performed on Filimonov, but the impressions of visiting the clinic remained very unpleasant! The negative opinion was formed not because of the quality of the staff's work, but because of unreliably provided information. The clinic was contacted on the issue of castration of a male.Having studied prices and reviews in other clinics in advance, we realized that the cost of consumables occupies the main share in the final price.Therefore, when they found out the approximate price, they asked a question:what will be the approximate final price, TAKING INTO ACCOUNT THE MATERIALS.The answer to this question was received:120-150 rubles. (I indicated the dog's body weight!)After we decided that we would perform castration in this clinic, we called the phone number listed on the website to make an appointment.In a telephone conversation, the final approximate cost was clarified once again, taking into ACCOUNT the MATERIALS, the answer was the same (120-150 rubles).They clarified whether the price would change when paying with the halva installment card, to which the answer was "no".In fact, the clinic charged us 250 rubles. Leaving an entry in the book of comments and suggestions, we realized that we are not the first and obviously not the last with such a problem. Why are people being misled in this way?The operation was carried out as an ordinary one, without force majeure, the calculation is standard, the only "extra" there is a collar for 20 rubles. All the medical staff and the manager shrugged their hands, "You are not the first to complain, we do not know where the director (she runs Instagram and answers calls) takes such prices, everyone complains, but we have no idea, all questions to her." Turning to the director after the operation, we expected to receive a clear answer, but she could not answer us anything specific: "You probably bought something for rehabilitation." But, apart from the protective collar, there was nothing additional in the calculation. Why not announce the real price in advance? Perhaps our choice would have changed after that.How can you make a mistake with the price by almost 2 times?
In addition, the next day the dog did not feel very well, we had questions about his health condition, but there was no desire to return to this clinic!
I don't advise anyone. No, no, and no again. We had two visitors with us, one had a wound treatment (no more than 1 cm according to the hostess), and the bill was about 40 rubles. There is an opinion that money is more important than reputation in this clinic! I put "stars" in the review only because the doctor did his job.
The completely strange behavior of the clinic staff (the administrator - who receives calls). We contacted by phone, explained that we could arrive only late in the evening, explained the problem: the suspicion that the cat had eaten something inedible, said that we wanted to do an ultrasound, a snapshot, etc. They answered "come". We once again emphasized that we are not from Minsk, we have 50 km to go, whether they work for sure and whether we will be able to receive all services for sure. The girl replied that she didn't care where we were coming from - it wasn't her problem, that she had two higher educations and understood PERFECTLY well what she was doing and what we needed... As a result, we arrived at 19:30, sat in the waiting room for an hour and a half, after which at 20:54 we were informed that there would be no X-ray, there would be no ultrasound, they said that they could operate on the cat and immediately find everything superfluous there. At the same time, all this time we were sitting in the clinic with a sick cat, there were only 2 people in front of us in the queue - FOR ALL THESE ONE AND A HALF HOURS WE ALL SAT AND WAITED!!! Why we waited remains a mystery to me (the answers: "everyone is busy now, you will be called" at least sound strange to me). As a result, while we were sitting, we found another 24-hour veterinary clinic 10 km away, with ultrasound, X-rays, operations and normal staff. We spent money, but the cat was cured. I highly recommend not contacting SQ-Lap to people who love their pets.
I do not know who writes negative reviews, how many unpleasant situations we had, urgent ones, I came with snot and tears and the doctors helped us, solved all the problems.
Thank you very much!
A lot of things were assigned to the dog. The dosages were given minimal. They told me to come back for a second checkup in a month. The dog did not survive. It turned out that with his weight, drugs could be given in a much higher dosage. And they were not enough to help our baby.
Another clinic said that something could still be done at that appointment (a month ago). And now it was too late. Why did they take pictures if they couldn't read them?
Our story is long. Our cat Wilko has started to have urinary retention. In the vet office closest to the house, they could not help-the catheters did not fit and were advised to contact the SQ-Lap clinic at Filimonov 25 g, where there are various devices for this case. Our cat and I rushed there! And everything worked out! They wrote us a treatment plan, it was long-term, not simple and quite expensive. But we've done everything. Thanks to the gentry Zoya Viktorovna, her patience and knowledge. During the period of the disease, there were several similar cases when the urine did not leave, we already thought that we would have to operate, but thanks to the control and treatment, everything worked out!!!! Professionals in their field work in this clinic, I watched doctors at appointments, if they worked like that everywhere, our pets would suffer less. Our latest tests are normal. Wilka and I will go to the country soon! He is active and businesslike, as before. Thanks!
I would like to express my deep gratitude to the SQ-lap clinic on Filimonov, in particular to Dr. Z.V. Shlyakhtina.. Our cat was rescued here. We applied when the cat was in serious condition. In the village, he was severely bitten by a dog. We were accepted as an emergency. The cat was given all sorts of examinations. Then he was sewn up in surgery.After the operation, the doctor clearly explained everything, showed it, and gave recommendations. Now our cat is recovering. I recommend the clinic!!
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Михаил
Level 11 Local Expert
May 26, 2022
I liked the shift where both doctors are men much more. For this, and for the round-the-clock work time - 3 points. Not 5, because after all, the specialists at the reception need to be trained in customer orientation and the change of girls somehow did not inspire confidence
The cat was urgently taken to this clinic, dogs bought it at 5 a.m. and it was urgently necessary to help him. Since we are from a small town, we went to Minsk because we thought that they would do everything necessary for my cat there. As a result, a lot of expensive tests, everyone walked like boiled eggs, did nothing, the doctor was woken up only 3 times. They didn't tell me anything about what to do and how to take care of it. The next day, they brought him to our state veterinary clinic and there they dug him up, explained everything and by the evening the cat began to get up and eat.
The bottom line is, not always private is the best. And this clinic doesn't deserve a good review. Just extorting money.
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Anonymous review
May 19, 2020
I go to the clinic often – 2 pets, all need to be taken care of. We are doing routine vaccination here. Our cats were sterilized (laparoscopy). All doctors explain in detail and answer all questions. The recording is convenient, they send SMS with a reminder before appointments and vaccines. I'm happy with everything so far. Yesterday there was, quartz lamps are turned on at intervals all the time, a large waiting area where it is possible to keep a distance so that people do not get sick themselves.
They helped in a difficult situation, reacted quickly, polite staff , explained everything clearly , worked around the clock , put our pet on his feet . Thank you very much)
We came to perform surgery on a puppy. I broke my fingers on my paw. The puppy is 2.5 months old. He was healthy and playful. We took him dead from the operation. And they also charged us 174 rubles. No apologies or sympathy. Murderers and wreckers are all their services.
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Sanel
Level 18 Local Expert
May 10, 2022
I was with the dog only once, but it was enough to understand that there was nothing to do in the clinic! I will never come here again! Specialists, if you can call it that without experience, look at the picture and see nothing! The service is disgusting, it takes a very long time to wait and the prices do not match the prices on the site!
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Anonymous review
January 18, 2019
It is not the first year that I have been contacting this clinic with my pets and I am always satisfied with the service...Everything is in its place.and the service staff and attentive, friendly, VERY QUALIFIED doctors...All my wards, and mine out of 5, were provided with immediate assistance at any time of the day..Plus, prices and promotions are pleasantly surprising...Thank you so much for your hard work..
I live on Gvardeyskaya Street near the sq-lap vet hospital at 46 Timiryazev Street. Dr. Morozov treated us all the time. When the hospital stopped working due to the epidemic, I was very upset. But since I trust the doctors of this clinic, I went to their branch on Filimonov 25g. Thank God the branch didn't disappoint me. The same doctors, the same equipment. I saw my familiar doctors, whom my obstinate Elsa trusts. It's not very fast to get there, but it's worth it. I recommend it to everyone.
Humane treatment of patients and their owners. They even provide assistance to homeless foundlings. But in difficult cases, they deal with the main problem, ignoring the rest (for example, they helped to open an abscess in a kitten found on the street, but they did not enlighten it with a Wood lamp beforehand, in connection with which they helped the kitten, but he infected the whole family and the domestic cat with microsporia).
They changed the working hours, instead of working around the clock, the schedule is now from 7 a.m., BUT they open their doors as they please. Today, 08/19/21 at 7:35 it was still closed (I had to look for another clinic and drive around the city).
It's just terrible!!
They brought the dog, they gave us an injection (like for allergies). A week later, it did not get better and the injection was repeated.
Two weeks later, the dog got worse, went full on the stomach.
We decided to go to another vet clinic. And they called to find out what kind of medicine was injected into the dog.
We were told that we need to write a statement, and then they hung up on us!!!
It's just rude!!
It's a terrible place. I signed up for an X-ray at 17.30 on 06/26.21 in advance. . I did not wait for the reception. In response, the queue is the same! She just left. The appearance and vocabulary of doctors does not inspire confidence. The reception is a bit boorish and relaxed.
The most terrible place in Minsk!! All the negative reviews are true!! They lure you under the pretext of a cheap consultation. They are being bred for unnecessary services! In reality, the prices for services are 5 times higher than those of competitors!!! Read on the Internet about Director Shlyakhtin Zoya.
We have been serving in esculapius for more than 5 years! Everything is always at the highest level. There is no unnecessary chatter, they do not suck out money. Qualified doctors have all the services and work around the clock. Special thanks to the doctor Alexander Shvayko and the administrator Zhenya. Thank you for your work!
The age-old dog was adopted by Dr. Malchuk Nikolay. Thank you and your sister. Thank you very much to the administrator Svetlana. The doctor evaluated the cardiogram, blood test, operated, and did not give any happy predictions. Dusi's eyes sparkled, he'll live! Thanks a lot! You are the best.
I am the breeder of those terriers. They have a problem – fractures of limbs. When new owners of my puppies have such grief, I am usually informed about it and kept informed on how to fix this problem. I want to say that there is no such specialist as Nikolai Malchuk (with vast experience and modern equipment) in the Republic of Belarus.
He used to work for Timiryazev, and now he works for Filimonov 25G.
Nikolai Leonidovich, thank you so much from me and from my kids.
We have been a member of the aesculapius for several years and have never been disappointed! All doctors are true professionals and experts in their field. A couple of times they literally saved the dog (it was bitten by an infectious tick), which inspired confidence. The best doctors!
Hello. A good medical center for your pet. Responsive and highly qualified specialists are always ready to help. After contacting the specialists of this veterinary clinic, our dog always felt better.
Thank you!
We give injections to a cat in this clinic. It is very convenient that they work around the clock - you do not need to get dirty. There are several doctors - there are practically no queues. When giving an injection, they are always interested in the condition of the pet, they do an examination. The cat stopped eating - the doctor quickly determined that a tooth was broken, a sore throat. After a couple of days, the cat began to eat. Thank you for helping our cat in the fight against sores!
Thanks a lot!
The staff is very attentive. They provided qualified assistance, not only to our pet (Chihuahua Motya), but also to me, the owner, who was in no less a stressful state than the dog. Thank you.
The best clinic in the city. My husky was operated on 2 times. I visited several clinics before contacting sq-lap! I am very grateful to them for the result, no one took responsibility! The staff is very qualified! You can trust them with your pet.
I am grateful to Z.V. Shlyakhtina for curing my cat of urolithiasis. It took us a long time to find a doctor who would help us. Of course, now we have to follow a very strict diet, but the worst is over. My cat is healthy. Thank you.
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Anonymous review
June 29, 2019
I really do not recommend it!!!
we turned to this veterinary clinic at night for help for the cat, because he had stones in his bladder, and the cat needed urgent help. Upon arrival, we were processed within 10-15 minutes, then we went to the reception. First, they gave an injection to relieve the spasm, then they put a cotetor to put on an IV, (they pierced two paws of the cat to inject the cotetor), then they gave him anesthesia, and washed his bladder. In general, I gave a little more than 140 rubles for the whole procedure, I was SHOCKED. During the appointment, the doctors did not behave confidently, and constantly argued about what and / or what injection to give the cat. The next day, we took the cat to another clinic "Give a paw" and for all the same procedures, and even together with the ultrasound, we gave 50 rubles. I will never use the services of this clinic in my life, I'd rather go to the other end of Minsk. Also, after visiting this veterinary clinic, the cat began to have inflammation of the genital organ. I do not recommend it!!!
My dog was rescued here. But they did not save him, because inside the cyst was soldered to the internal organs and the dog did not survive.
But surgeons have a lot of respect. We fought to the last. Thank you.
But the lawyers at the company seemed to me soulless. After we agreed on an installment payment for the operation, we also tried to cash in on our grief and roll out interest for an expensive operation. Thanks to the staff and managers. They didn't strangle me.
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Anonymous review
May 19, 2020
05/15/2020 we went to get vaccinated. Thanks to the clinic staff for their patience. My Kotetsky, as a patient, is very problematic, he tries to eat everyone, but this time they twisted and pricked him in an instant, he didn't even have time to blink, well, I didn't have to drink corvalol. Thanks!
I received good, professional advice on the health of the dog. The prescribed treatment helped (before that, we went to other clinics and the appointments did not help). No queues, no crowds.
The staff is not particularly friendly, but okay, that's not why we went there))