Starlight Cinema
457 reviews
September 3, 2024
The food is too expensive. You can't even have your own water.
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2
January 20, 2023
Ticket prices are good, the bar is expensive as usual in cinemas. The halls are comfortable and cool
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1
1
August 28, 2022
Good sound. The screen is huge. Clear. The chairs are comfortable. There are many halls. The popcorn is delicious.
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1
April 2, 2024
I really like the hall with seats for two)
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September 16, 2023
the postponement of the session was not notified, then Saturday was postponed to Monday. There is also no online ticket refund
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1
1
February 9, 2024
There are no normal drinks. The prices are too high. Frequent change of employees
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1
February 11, 2024
they require passports without warning in advance about their presence, the staff are rude
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1
December 18, 2024
It's a little expensive
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1
April 4, 2024
Comfortable room with good quality sound
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January 17, 2024
At the moment, the most convenient and comfortable
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January 26
It's expensive
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June 5, 2023
Excellent modern multiplex, in the very center of the city!
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2
January 2
Super!!!!!
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November 7, 2021
Disgusting service from the staff and the prescribed visiting rules, which are not mentioned or notified anywhere.
As for the rules and staff: the staff does not warn about the current rules of the cinema, or where to get acquainted with them, since not so long ago some rules were not relevant in action
The fact that it turns out that the cinema provides wonderful rules for viewing becomes known only before entering the cinema hall.
As a matter of fact, the rules provide for such items as:
7. It is forbidden to enter the auditoriums with food brought with them (with the exception of products purchased at the Cinema's retail facilities). Food brought with you can be eaten before the start of the session in specially designated places located on the territory of the Cinema, or put in a storage room before the end of the movie session.
With regard to this point, the procedure for putting food in the storage room looks just disgusting, at a time when you are standing in line and it reaches you to show tickets, then the staff simply takes you aside and tells you to go under the camera, put things ...
This could have been notified in advance, an adult is adequately standing in queues and then he is abruptly taken away somewhere to put things under the camera, the feeling is disgusting....
Also, paragraph 9 is stated in the rules on the prohibition of entering the cinema hall with objects (things) that have pungent odors, create loud, rustling sounds that can cause discomfort to other visitors and can stain chairs, carpet or other Cinema property, as well as otherwise harm the Cinema property, the Cinema visitors themselves and/or their property, or may serve as a threat of such harm.
With regard to this item, nachos and popcorn, chips, also have a strong enough smell and can also stain the furniture and carpet of the cinema, drinks can also get dirty, but for some reason this does not apply to this category of products from the cinema bar, while it is sharply for products purchased not in the cinema bar and it is strictly distributed ...
You need to warn about such individual features of the cinema when buying tickets at least, or about where to get acquainted with it.
As for the quality of the film screening and the convenience of the hall, everything is fine.
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4
3
February 13, 2022
A very cool cinema, many different halls to choose from, cozy armchairs, good sound, I recommend it to everyone!
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March 16, 2024
A cool modern cinema
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January 3, 2024
It's a great movie theater. Very modern
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1
February 21, 2023
A good cinema, different halls, a wide selection of movies and cartoons.
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1
1
August 11, 2021
Popcorn is the most delicious in the city, a huge selection. The sound is at a height. The staff is friendly. The prices for the bar are lower than in Minsk, and the quality is not worse. There are also promotions.
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4
July 10, 2024
Convenient, the sound is great!
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1
April 14
I liked everything! I recommend it!
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May 3, 2021
I was on a cartoon with my daughter. The hall is small and quite cozy. We took tickets to the "sofa for two". In fact, these are the same two chairs as all the others, only without the armrest in the middle. There is a bar and luggage storage, if you don't want to go in outerwear or need to leave purchases.
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4
September 19, 2021
Terrible service from the cinema staff! Boorish, careless, impudent and arrogant behavior from both the ticket inspector and the senior administrator. This is the case when employees can overshadow any top movie and going to the cinema with their behavior in principle.
On September 19, I decided to go to the premiere of the film "Dune". At the entrance, the girl-controller asked to leave a package from the department store in the luggage room, to which I politely refused, starting to move towards the hall. For some reason, the girl immediately began to say in a casual tone, "Wait, young man! I'm going to call security and so on and so forth." If you want to call, call me. The senior administrator also joined the dialogue and instead of clearly explaining the essence of the issue and finding a compromise, she said: "Call security." As a result, the girl-controller and the guard already entered the hall on the last row during the start of the show, somehow pushed through the audience and tried to "show" me again for a bag of chips. Of course, they didn't leave with a grain of salt. but! A huge sediment still remained from visiting, at first glance, an "extra-class" cinema.
I understand that in many ways this is an attempt to motivate cinema guests to buy tasteless popcorn and marmalade... But how unfortunate she is! Make it delicious - there will be demand for your products.
After this incident, personally, I and my entourage did not set foot in this cinema.
I can see from the previous comments that I am not the only one in such an unpleasant situation. I completely agree with Irina Grechenko (from the comments below):
1. Cinema staff should familiarize themselves with the Rules more carefully and not come up with new ones on the go;
2. When selling tickets at the box office, each visitor must be notified in writing about the "rules" of the cinema.
As for the requests to the mail and Instagram of the cinema management, then... If they do not make positive contact, do not seek to discuss the problem with the guest and become better, then it seems necessary to officially contact the appropriate authorities.
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10
12
March 1
Ok
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March 1, 2024
Everything is cool. But the sound is too loud!!
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1
January 24, 2023
Atmos, excellent sound, comfortable chairs, clean, comfortable
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3
1
January 14, 2024
It's a great movie. But tickets are more expensive than in Minsk.
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January 17, 2024
A very good cinema, I recommend it!
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1
January 30, 2023
The most modern and most convenient cinema in Mogilev. Go only here. :))
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August 23, 2024
As for me, the best place
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November 6, 2021
I absolutely did not like the selectivity in following the rules. They didn't let us through with their food, but about 5 people were able to pass with food they hadn't bought from the cinema. The 18+ movie was attended by children who screwed up worse than the pigs themselves with the same food! With parents, that is, a child of 8 years old can come to a horror movie? And rustle there, scream, litter. And you can't bring something of your own from the food court at 18 without eating carefully. I don't want to come back anymore
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6
5
March 12, 2023
A pleasant place, with a cool atmosphere, and delicious food
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1
1
April 27
Well
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May 3
Expensive
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April 26, 2022
An excellent modern cinema, perhaps the best in the city. Comfortable halls, high-level service, you can buy all sorts of goodies and drinks here.
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1
2
December 21, 2022
The atmosphere is very pleasant. Especially the lux room.
It's cozy, like at home.
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3
2
January 13, 2024
A good cinema hall is not big and cozy...
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1
April 17, 2024
I love it, I even went to cartoons
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December 27, 2022
Purity. Comfortable chairs. But the staff is very strict. The child took off his shoes, put his foot on the seat, came and told him to remove his feet.
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2
January 5, 2024
A good cinema, I liked everything
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1
February 22, 2024
The best cinema in the city.
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February 23, 2022
Great movie theater! It is convenient to buy tickets, good sound, screen, very comfortable seats, clean.
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3
August 4, 2021
The other day we had the honor to visit the cinema for a session at 20-00 o'clock in the LUX hall. However, incompetence, inaction of the cinema staff and ignorance of the cinema's own Rules posted on the cinema's website at https://starcinema.by/info/rules overshadowed the whole impression of the event.
So:
1. They were not allowed to enter the cinema with food purchased at the food court, citing a ban on the Rules of attending a session with food purchased outside the cinema. This statement of the cinema employee does not correspond to reality.
Thus, according to paragraph 15 of the Rules for visiting the StarLight cinema, developed on the basis of the Resolution of the Council of Ministers of the Republic of Belarus "On Approval of the Rules of Film and Video services for the population" No. 684 dated 05/25/2007, as amended by Resolution of the Council of Ministers of the Republic of Belarus dated 01/13/2017 No. 25, Visitors are prohibited from: entering the cinema hall with food products that have pungent odors, unreliable packaging, create loud, rustling sounds cause discomfort to other visitors and may stain the chairs, carpet or other property of the Cinema, as well as otherwise harm the property of the Cinema, the Cinema Visitors themselves and/or their property, or may pose a threat of such harm.
As you can see, the Rules for visiting the cinema do not contain a provision according to which a ban is imposed on visiting the cinema with food purchased in a place other than the territory of the cinema.
Thus. Cinema staff should familiarize themselves with the Rules more carefully and not come up with new ones in the course of the play.
2. In addition, when purchasing tickets at the ticket office, they happily inform you about the availability of a cafe for the purchase of products, but at the same time, no one warns you that if you purchase them elsewhere, you will not be allowed into the hall.
Yes, excerpts from the Rules of Attendance are posted in the hall, BUT! They are placed in a place that is not conspicuous and I was looking for them until an employee of the cinema suggested their location. In addition, when I come to the cinema, I come to relax, and not to study the legal intricacies of watching a movie. I am sure that 99 percent of your visitors have not even seen this sign in the hall.
3. I can't help but note that people with bags from the NEIGHBORS supermarket were allowed into the hall. From which it follows that it was enough to put food in the package of the specified store.
4. During the session, alcoholic beverages were consumed in the last row by visitors, and therefore the aromas of cheap alcohol, the sound of constantly opening bottles, packs of chips or other products in rustling packages did not comply with the Rules of visiting the cinema in any way (paragraph 12 of the Rules: Visitors are forbidden to break the silence in the hall during the session, use objects that create noise effects and disturbing viewing.)
5. There was not a single cinema employee in the cinema hall during the session. In this connection, the question is: How do employees monitor the observance of order in the cinema? Do comments from tipsy visitors, obscene language, and phone conversations comply with the Rules? Or was I, as a visitor, supposed to leave the hall and invite an employee to restore order, that is, take over the functions of an employee, and put the film on pause?
Management ignores the appeal by email and on Instagram. Unfortunately, the service was Belarusian and remained so.
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4
January 16, 2023
There is no information on the lack of movie tickets on the website. You arrive, and the ticket counter says that there are no tickets for today or tomorrow.
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1
1
February 5, 2024
Comfortable seats and good sound
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September 26, 2023
good atmosphere, new cinemas. in 👍
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3
1
January 14, 2024
Clean, friendly staff.
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1
November 8, 2023
Great movie theater, the best in the city
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1
1
March 5, 2024
It's a good cinema. I often go there.
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November 27, 2023
Everything is cool.
Especially Vip and Love halls
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1