Sushi House
528 reviews
October 11, 2024
I'm giving this place 0/10.
Ordered at 20:40, promised at 21:04 deadline, at 21:55 nothing was brought, they called several times to technical support, all operators are busy, no one answers in Viber, it is not possible to contact, delivery will arrive or not, it is not known
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September 22, 2024
Good evening. Today we ordered two sushi sets on Partizansky Prospekt. When they were picked up from the pick-up point, arrived home and started dinner, they took out a long hair from each set.... What is this supposed to mean?... So there are no sanitary standards..?
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October 10, 2024
Perhaps I will look for new sushi establishments! A complete disappointment. The total weight of the three ordered rolls, based on the information provided by the website, should be 790g. In fact, 761 gr. WITH PACKAGING! And the Philadelphia avocado maca rolls in the photo
of the site are wrapped with salmon by default. And in fact, less than half. The expectation and reality will be visible in the photo. Goodbye forever!
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January 25
the hot rolls arrived naturally cold. delivery was promised at 1.40 p.m. In fact, we waited 3 hours. We also took gorilla set. It's not bad in itself. but there was no fish. We won't order any more. It's kind of weak for 73. They didn't even apologize for the delay. The courier gave the wrong order twice
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June 2, 2024
We ordered sushi with a friend for the first time in this institution. We faced very big problems with the site. We added a sushi set to the basket, and an inscription appeared that if you order more for an additional one.the amount, it will be a gift. They chose additionally. We chose a gift. We begin to place the order itself, write the address, phone number, payment is possible only by card. Adding the card, the order was lost. We have re-issued it, there is already more choice of payment, there is also cash. We made an order. There is a button for fast delivery for 3p, you have chosen it. We have completed the order. Everything is OK. Then the administrator calls in a couple of minutes. Your payment failed, and the money was withdrawn from our card. The receptionist said she would sort it out and call back. As a result, I called back in 5 minutes. It seems that the payment has already been made with them, but the order is not displayed. He asks her to repeat our order personally. We dictate, we say that a gift is also offered. To which we hear that there will be no gift, because this is an order not through the site already. Okay. We say that we have chosen fast delivery, it is also no longer possible, the order is not through the website. Disruption of the site is not our problem, but as a result we suffer and cannot get what we wanted.
We spent time waiting for the order to be sorted out. They cannot provide us with fast delivery. As a result, we waited
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3
1
May 4, 2024
Delicious, always fresh food. Fast delivery. A fairly wide range of products, and absolutely all of them are pleasant to the taste and originally designed.
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November 7, 2024
We ordered a sushi set with cream. Order number 73032
+ we also ordered sweet rolls
They were delicious, but there was no filling in one roll (kiwi, banana), only cream
They paid money for the whole filling, not for a part …
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1
September 20, 2024
We ordered sushi in the amount of 64.98 and applied a promo code. The operator called back and did not warn that you still need to pay 10 rubles for delivery. We would rather add sushi for this amount and the delivery would be free. Autumn is a shame!
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July 24, 2024
Excellent service, the staff are polite and friendly. The food is always fresh and delicious, and there have never been any complaints about delivery either. Thank you for the quality service!
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1
January 9
I ordered Godzilla for a family holiday. Six types of rolls.
In fact, the holiday was ruined, as no one had ever eaten such tasteless rolls.
It's so bad that you can't even identify the worst one.
We've tried all six of them, all from the same bucket...
it's a disgrace!
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September 17, 2024
We ordered Philadelphia avocado maki, Philadelphia Kunsei maki and Sakano maki rolls for dinner, the quality is just terrible and the taste is accordingly the same ... none. The color of the fish on the rolls is pale orange smoked salmon is salted (avocados are hard (do not chew) already spoiled 🫨
In the photo, for example, next to a plate with sliced fresh salmon (the difference is obvious)
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October 21, 2024
We ordered food at home.Everything was fine except Philadelphia.It's just something incomprehensible.I have never seen fish of such quality and color.The photo speaks for itself.No taste, no smell, no color.Just a piece of paper.
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November 18, 2024
We regularly ordered their sushi, but lately they are terrible!!!
A lot of spicy, low-quality products, dry up very quickly!We will not order any more!
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1
January 27
Good sushi, but bonuses can only be spent on a part of the order and you can't use them on promotional days, as a result, points just accumulate, and in the end it seems like it's unprofitable to spend them, but good sushi does :)
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November 7, 2024
Sushi is full of disgust , it's just terribly twisted, the rice is disgusting, what kind of sushist cooked them is a big question, they forgot to add sticks to the basket and no one added or offered us a single set, but at the same time the courier called 3 times to take the order earlier
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2
October 19, 2024
I ordered earlier, in principle it was not bad, but today we were extremely dissatisfied. Besides the fact that the rice is not fresh, they also found hair and some glass in the sushi. It's terrible, we won't order any more here. We were also late with the delivery, but it didn't matter.
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September 2, 2024
I ordered sushi, worse, I haven't eaten yet. Rice is like porridge and sour, the rolls are twisted so that everything falls apart, it felt like Zoya the cook was cooking. curd cheese is sour, fish and shrimp are tasteless, just bland. 60p in the trash, in the same place as sushi, the evening is ruined, the child is upset.
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1
December 19, 2024
It's not really possible to order anything, because the application is a complete disappointment, ordering through the website is the same story. I added dishes to the basket, write the address, choose the payment method, writes there is nothing in the basket, I make an order again and everything is exactly the same))
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December 14, 2024
Today we ordered the set "Timur will pay", the order for Goretsky was waited for 1.5 hours, although it was announced 40 minutes. The sushi itself is terrible, the rice is frozen, it probably stood open for a day, the fish is raw, it's like hell, everything is falling apart. In short, don't go there anymore.
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November 8, 2024
This is the first time I've ordered delivery at this place and I can say with confidence that I've never eaten anything worse. The rice is overcooked, the contents are hard and tasteless, there is nothing to say about the appearance at all. Immediately everything went into the trash, the money went into nowhere.
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2
December 18, 2024
Rare ... Absolutely not tasty, everything came soft-boiled, fish at least, the combinations are strange and disgusting. So also the delivery was delayed for 50 minutes, they offered a coupon for sweet rolls at the next order. Are you burning out? There will be no next order and who needs sweet rolls at all!?
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January 4, 2024
I always ordered sushi here, it was awesome delicious. Consistently once a month, and in periods 4-5 times a month. Today I ordered to please the family, sit together and have a delicious meal..It was terrible. The fish smells, it is 3 times less than usual, the rice seems to have been ready for several days...It's not that it's not delicious, it's like I ordered sushi at the cheapest sushi bar...In general, it's not even close to what came to me before. It's sad, a ruined evening for the whole family..I don't know what the reason is, but the feeling of this order is terrible
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7
January 3
Santa's set was ordered for the New Year's table, the order was of disgusting quality, the rice was dry, the sushi stuck together, the manufacturers were disappointed in this, we won't order any more! Before that, the ordered sets were very decent.
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July 14, 2024
The order was made, paid for, the order was not delivered, neither SMS nor the delivery service specialist contacted after the order, contacted an hour later, they could not clearly explain anything, except that the order would be delivered in another hour!!!!!!We could not get any apologies or clear explanations; in addition to the phrase "a more experienced manager" will contact you, the question arises-who works for you???Specialists who cannot be called specialists!!!A spoiled evening; a spoiled opinion of your establishment and those who work for you!!!!The manager never called back and now you need to return the money for the undelivered order yourself!!!If it were possible to put a minus one; I would have done so!!!I do not recommend it, from the bottom of my heart!Work on the team!!!!
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2
January 10
Hello.I placed an order at 4:50 p.m. there is an SMS that the order has been accepted.
I ordered for 19:00, but they have a de-range of 18:40-19:10
As a result, it's 20:13 now, there is no order
. The deliveryman called and promised to stay for 20 minutes
But I'm sorry to be an hour late.
It's been an hour, but the order hasn't arrived yet.
Maybe he'll be delayed by one and a half hours
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October 22, 2024
I ordered sushi, and they're terrible. It's not tasty at all, the rice is overcooked, everything is bland, as if it wasn't salted at all, it's impossible to eat without soy sauce. The money chosen is wasted (I will never order here again and I do not advise others
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August 17, 2024
Good evening.
The quality is not very good, although they asked to do it well....
The gift was made ((((The birthday boy is not happy. Previously ordered at other points, everything was fine. I'm not naked here anymore.....
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August 26, 2024
Thanks to the courier for the fast delivery, I asked to add less oil, the request was fulfilled at the highest level. Thank you. A very tasty wok
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November 11, 2024
Sometimes they do it on time. And before the holidays you have to wait for 1 hour or more, you need to do So if it is said on the website at 11, you are ready at 11, today I waited for the order again for 20 minutes, it's time for those who are waiting for a discount of 5-20 percent
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August 16, 2024
Orders are delivered at night for 2 hours, the courier said oh, I wrote off 10 rubles more from you, then the administrator will return it to you, well, I did not return it, the service is disgusting, I advise you to use any other than this.
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July 12, 2024
We wanted to place an order for delivery via cream.buy. We chose a set, the description of the promotion states that delivery to Senica is free when ordering from 40 rubles. We place an order, it comes out more than 72 rubles. At the same time, it is unclear what the amount was, click next - and voila - delivery of 20 rubles. I call the operator, Kristina, who says that yes, the delivery area has changed since yesterday, and now the order is only possible from 160 rubles. To my question, what is cream on the site.buy other information is indicated, I was told that it has not been changed yet. And that the order is now the only way and with online payment. I will be happy to send all these screenshots in MARCH, so that we can check this excellent pricing a little bit and contribute to the speedy updating of information so that people do not waste time.
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2
October 19, 2024
Saturday night is ruined!
And not because they ordered one, but brought much less than the stated amount.
But because there is no proper response to the complaint
(at first they promised to solve everything, and then they stopped picking up the phone)
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September 27, 2024
The most tasteless rolls I've ever tasted. Everything is bad - from the freshness of the ingredients to the twist. The rice is hard, the fish is "smelly". We tried one at a time and the rest goes into the trash. It's better not to cook at all than this.
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December 15, 2024
The first and last time I order at sushihouse. Unagi's spice gunkan rice is dry, and takeshi maki's dessert is all fallen apart. It was obviously not cooked on the day of the order, since the rice was steamed and the dessert was floating in liquid.
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1
November 18, 2024
I ordered through cream, 1 out of 5 rolls turned out to be impossible to eat, salmon is not good, what is in color, what tastes sour, the rest seem to be good, but the impression is spoiled and now I'm afraid for my health
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1
September 1, 2024
The rolls are very tasty and well cooked, fast delivery. Thanks, I'll order more.
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1
June 29, 2024
It was always great before. There was a shock yesterday.
1 - software failure
, they asked to pay extra for delivery because the application counted incorrectly. then they said that it was not necessary
2 - poor staff service
was not told about the wait. the site says 45 minutes, arrived in 2 hours and 30 minutes through numerous calls to support.
3 - poor food quality
, bland tasteless arrived, the fish is terrible, a lot of grass and cheap rice. sauces are cheap and tasteless purchased, not self-made.
p.s. cook 4 rolls - 15 minutes with smoke breaks, delivery in Minsk - 40 minutes maximum diagonally from end to end of the city along the MKAD. in support of "we are not responsible" and other fairy tales about how hard it is for them to live.
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2
October 6, 2024
I ordered a set, 48 rolls.
There is one thing in the picture, another in the description. The set does not match the stated one. Salmon is tasteless, pale. Rolls are solid rice.
I don't recommend it. For that kind of money, it's a total failure.
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October 27, 2024
Jedi set and Hanabi maki were ordered for delivery.The order arrived at the wrong time.The set looked good, but the rolls were falling apart, but the hanabi roll had a terrible smell and condition, as if it had been lying down for a long time
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May 9, 2024
THEY TAKE ORDERS, WASTE YOUR TIME AND WHEN THEY DON'T HAVE TIME, THEY JUST CANCEL THE ORDER!
I made an order from the website on May 8 at about 23:15. The order number is 2156. The operator called back and accepted the order. He indicated a waiting time of 3 hours and even noted that they would try to bring it faster (haha). Viber has received as many as 2 (!) messages that the order has been accepted and the time when it will be delivered.
On May 9, at 0:56, a call, like, oh, you know, but your order didn't go through (yeah, and 2 messages in viber about confirmation and the operator's call were probably for fun, and how did you know that it didn't go through if you're calling now). And we won't bring you anything, we can only place an order and wait another 2 hours. We can't move in the queue either, just go to the stump. No coupons, nothing in response to the inconvenience provided.
CUSTOMER FOCUS IS BELOW THE BASEBOARD!
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4
January 17
We ordered Office set #1 for the company. The rolls are generally delicious. At the same time, there is little fish filling, they put a lot of cream cheese, apparently they gain weight.
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July 25, 2024
I ordered a tom yam, and they put some slops for 20 rubles in a plastic bowl, nothing in common in appearance or taste, two shells, one shrimp, and a couple of dead squid rings floated in some kind of liquid like from under a half-eaten weekly borscht. Are you serious!!?? And some old rice was put in a box, for some reason, but the appliances and napkins were forgotten ((To my disappointment, just words are not enough, the network has deteriorated unfortunately, I will now bypass it! 😡
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1
August 15, 2024
The quality of the drying has deteriorated terribly. We ordered delivery, and it felt like yesterday's sushi was brought. Everything is falling apart, the shrimp is bitter, the rice is stuck together. The fish is dry and slightly odorous. I am very disappointed, I will not order any more
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October 18, 2024
We ordered a set, dry rice, sushi not cooked by hand, yesterday's, not fresh, I was very unhappy, thanks to the courier for annoying with payment, you have to respect people
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November 7, 2024
The order was waiting for 2 hours and 50 minutes, they promised 1 hour and 30. The courier spread his hands as we manage and carry. The flattened rolls somehow sat on them.It's just a plague. If you want to enjoy the service, forget sushi house. It sucks.
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1
August 21, 2024
I ordered sushi pickup, forgot to add ginger, although I paid for it, I love it, I was a little upset, but everything is delicious
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January 26
I liked everything, it was just super cool, we will order more
Thanks
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June 21, 2024
It's just disgusting. In any case, do not order sushi here.
We used to order sushi here consistently once a week, but now - Not only has the quality of food slipped significantly over the past year, but also problems with delivery ... We waited TWO and a half hours ... we couldn't stand it and still decided to call as they called - after 5 minutes they brought terrible, tasteless, It was a pity to look at Philadelphia, I had to separate the fish from the rolls and throw it away. In general, I highly recommend not ordering food at the sushi house.
I ask you to look into this situation.
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1
December 10, 2024
The sushi was delivered at the right time, but the set itself... Rolls with perch, it seems to me, should not stink of someone's grandmother's musty rag. Let's hope for a favorable outcome in the morning, otherwise we managed to eat one at a time.
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March 27, 2024
Everything is very tasty, I decided to try a roll dog for the first time and did not regret it, this is one of the most delicious dishes that I have eaten. Sweet rolls are my special love, it's just divine, the delivery is very fast.
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1