I came to visit the capital, I wanted sushi, ordered a large set, indicated 4 people, AS a RESULT: I did not see a more disgusting service, they brought a set without chopsticks and without a single sauce, wasabi and ginger, and said I can't help anything, sorry. HOW DO I EAT??? Thank you, I don't set foot on you anymore and I don't advise anyone!
Always delicious sushi and friendly staff. The institution is open only for delivery. It's a little cramped inside if you're not waiting for an order alone.
Of the 5 types of sushi, all with different fish, I did not like any, all are different, the rice seemed to fall out and they did not return it back, all the pieces are different, half of the fish still need to try to find. The curd cheese is disgusting, caviar from 10 pieces was only in 1.
I ordered on the website, a notification appeared with the order number and the delivery time. I called back 40 minutes later (it turned out to be for good reason). Not only that, you can't get through to the call center, only by the number of the institution. It turned out that there was an order, but it was not accepted. Very interesting. I left the order again by phone. An hour after that, they brought it. Sushi is very tasty and fresh, it's a pity that with adventures. I'm unlikely to order a delivery here next time.
I ordered rolls on February 14, as a result, they wrote that the order was accepted, as a result, nothing arrived, no SMS or notifications that the order was canceled. It is clear that the workload of delivery can be different, but you can at least warn about it.
Good evening, everyone. I want to warn you against ordering in this place!!!
We ordered a set of Honshu. No matter how I looked for a shrimp, I did not find it in any role. The fish is pale and withered. Definitely not fresh. There are 3 centimeters of fish on the salmon roll, and it is not fresh. Maybe something went wrong...20.04. if the owners are interested, check if the order number is there.
Total: no taste, the quality of the products is below average.
The result: a spoiled evening, a stomach ache.
Good luck to everyone!
By the way, I looked at the photos in other reviews. This is heaven and earth. What was brought to us was much worse. Unfortunately, they didn't take a photo. But it was the bottom!
I ordered sushi on 05/24. for a romantic dinner, which was not a success, because it's not sushi, but RAMSHACKLE. It is not possible to pick up, and after the sauce, they fall apart so much that they remain in the plate. They spoiled and spoiled the mood.
I used to really like to order rolls from you until I caught poisoning. But then there was no 100% certainty that it was because of you. And today the situation has repeated itself. Tom Kha and Seth Shinkai were commissioned. As a result, I suffer from nausea and stomach pains for half a day. At least I ate a little. What is the result? Either I have an intolerance to your food or you have big problems in the kitchen! I do not recommend it!!!
It's expensive, but the sushi was made very quickly, thanks for that, although the taste is honestly average. But now, unfortunately, few places make really delicious sushi.
14.12 a cheerful company ordered a set, and was shocked. The products are terrible (red fish lying down), rice is not cooked correctly, as a result, the land just fell apart, the sushi is uneven, there is a lot of cheese somewhere, somewhere just a drop ... shame, honestly. How can you treat a client like that. I won't order any more sushi from you. By the way, the set did not match in weight either. Sushi with a crab stick (inside it felt like the crab stick was not used fresh). According to the photo, you can evaluate the quality and freshness of the fish yourself.
The attitude towards the client and his duties is DISGUSTING! The order was accepted by the site! After that, I called the operator MYSELF to clarify when my order would be ready, because the SMS did not arrive! I said to the operator, "I've made an order, when can I pick it up?" The operator, without specifying anything, replied: In 20 minutes! I arrived at the point, but there is no order there. He's nowhere to be found. After an hour of communication with the operator, I managed to get through to the administrator. And what about the administrator? But nothing!!! We have a glitch, you asked incorrectly and this is your problem! THAT'S IT! I spent time, planned my travels.....
customer service!
Kick-ass!!!
And they can't work, and they admit their mistakes!
And my wife and I have a first date! We wanted to celebrate! Thank you for the holiday! It was "delicious." Then only checkmate.
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Show business's response
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Anonymous review
May 22, 2022
If it were possible to put 0 stars, I would put zero. Disgusting sushi, tasteless fish thawed several times and an incomprehensible fresh substance instead of Philadelphia. Delivery was promised in 1 hour, but after that time they called, saying that the courier was delayed and the order would arrive in 40 minutes. Okay, I'm here. As a result, spilled soy (it's good that they put it in a bag) and an incomprehensible kind of sushi. I ate one of each kind in the hope that at least something would be delicious, but no. I will not order any more here.
In principle, sushi is always good, delivery is now on the level. The lunch menu is very different (Fish is not a fountain, and in general not very much. It feels like they are made from other products
Terrible rolls with rotten fish. We do not advise anyone. It is extremely rare that I throw away food, but this is exactly what I want to do with the rolls from this office.
The cashiers are very unfriendly. It feels like you somehow messed with them in a previous life, and you just ordered sets for 100 rubles.
2 stars for sushi, they were normal
1. The sets have become much worse
2. The price tag has been raised
3. The time of delivery of the order does not correspond, you have to wait at least another 10 minutes for pickup. It turned out that the order through the application was not processed. Upon arrival at the pick-up point at the appointed time, we were very surprised that such an order was issued at all, we had to wait another plus about 30 minutes.
4. For promotional sets (even if above 40 rubles), a 15% discount on pickup does not apply and they do not give kvass or beer as a gift.
5. It is better to consider the Art of sushi (for those who take from Timiryazev, they are opposite the Crown) the price tag is much better and the sets are more interesting. Sushi house has deteriorated badly. The deserved one star is yours. We were your regular customers, now there is no desire to visit you at all.... you are out of competition, in the worst sense of the expression
Tell us the secret of such a suuuper of thin sliced fish for sushi! It's already just showing through.. Seriously, guys, you have a good service, but it's not fun anymore, save to the edge.
We ordered sushi, we were supposed to arrive in an hour. An hour passed, we got a call, they warned us that the courier would be delayed for 20 minutes. It's been 20 minutes. Then another 20. Then the courier called and said that the order had just been prepared and we had to wait another 12 minutes. It is a pity that there are still offices that are not responsible for their words. Grab more orders, and then how lucky will you be? I can't say anything about food, with such delivery, eat yourself.
Rolls are for an amateur, it is impossible to say that it is delicious. It is impossible to say that it is not delicious. Conditionally, in terms of quality, as in Prostore )
You can eat ) of the disadvantages , the sauce is not given as a gift . And no one said what to buy . And they didn 't bring the chopsticks either . Apparently there is a shortage in the country 😂😋
The most delicious sushi. Thank you very much. Delivery on time. Everything is clear.
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Анастасия Иванова
Level 9 Local Expert
June 1, 2021
You often can't get through, you have to call for 20 minutes.
The girl operators are often in a bad mood .
For delivery, if you order it, it will be delivered quickly, but sometimes sushi is very small like children's and sometimes very good, fresh and delicious.
There is often a sad picture at the pickup, half of the chefs are without masks.They 're standing there giggling , talking loudly like it 's a party .
Well, the food is not appetizing, somehow by a blunder.
Well, because of the large number of orders, probably.
A more serious attitude to work and product quality would be ideal .
I hope this review will be taken into account somehow, for business development for the better.