Good baths, especially bath attendants (they have a separate respect)! Regarding the cleanliness of the pools (especially the font) leaves much to be desired, since they are dirty and the water has a characteristic unpleasant smell. The kitchen is also no more than 3 stars due to the discrepancy between price and quality. The staff is friendly and helpful.
The place itself is excellent, only recently the service has been lame, it is necessary to improve the staff and introduce new standards in the field of management.
Our people know how to make a cool place, but they don't know how to maintain it. Not the same tau spa anymore. Everything is broken, the sockets are turned out, the shower from 5 works 2, everything is dirty and dirty. He needs cosmetic, in places and cap repairs. The wall above the door to the hammam was covered with mold. There are a lot of disadvantages and it is impossible to list them. The kitchen is disgusting, and even very expensive. In general, 3 for old times' sake, when you still had a saltwater pool. And the real score is 2 with a minus
I was in February, the pools are warm, it's so cool. I arrived in July. It's hot, the pools are cool. The baths are super. Every trip to Almaty starts with Tau...
Yesterday we rested with the girls, the weather was pleasing the bath attendant is a cool guy knows his business clean pools but not all the Russian bath did not work, it's a pity I would like to steam with venek food is not for the middle class very expensive and very small portions beer is also expensive 700t jar if the prices were lowered a little more people would be more and so generally good
A great place, we come almost in the morning until closing, but the food prices leave much to be desired, so some visitors bring food with them and eat hiding from the staff, although if the prices are made normal and there is more income and customers, too, respectively! Some hammams are closed either because of repairs or because of quarantine, it is unclear!
It's a good place, though it's already a little "tired", before that it was in 2012, nothing has changed, repairs have not been carried out since then. And it's better to take all the bathroom accessories (slippers, towel, bathrobe, and soapy soap, otherwise you will have to pay for it all there). To eat / drink there, too, the price is much more expensive than the city.
Food service.the place is disgusting, the changing rooms are very crowded,the showers are dirty, the floors in the baths are dirty, there is no desire to come to you again and advise someone about your spa.
The place to relax is good, good baths, the minus is very big that not all baths work and some are closed since the VIP area is there and the entrance is 10000 extra, the service is full 0
The cleanliness is normal, the pool is good, but the staff is terrible. Where did they get them? Embittered, cunning and it is unclear to which account you transfer money for the kitchen and bar. They don't give you checks. They are rude.
There are a lot of people, there are no sunbeds, the waiter in the coffee took the order and left for 30 minutes , came back and said I'm sorry , I lost your order and we ordered again and waited 30 minutes when we ate, paid the bill and the waiter decided that the task was his and did not bring it when I found him and said where the task he shrugged his shoulders and said I 'll bring it now , and so far , the place as a whole is not very bad , but there is no service , as well as my foot in this institution !