Top Craft
158 reviews
November 24, 2024
Recently, I've been repairing my Audi A6C6 only here. I was at different service stations, and there were always some nuances. Here, the service is at the highest level. They always fix problems with the car. Repairs are carried out very quickly.
I am glad that I have found my own service station.
Thank you.
See original · Русский
October 25, 2024
So far, everything is fine.the service is smart, I've been looking for as long as I can remember and it doesn't work.I really like the speed of repairs, and predictability-if the car is ready for ..., it will be ready.and compare the cost of spare parts if you buy it yourself (time to look for, go pick it up if you take it away).the price is like in the city, you can certainly find it cheaper, but it was cheaper, it was not done very well
See original · Русский
August 7, 2024
Negative experience of cooperation with this service station. And the most terrible thing is the staff, in particular the specialist who deals with the fuel system (Nikolai, if I'm not mistaken). From the very beginning, I was alerted that the service did not communicate with its employee itself, but gave me a phone number - they say, make arrangements yourself. Well okay. Already during the first call, he got the impression that he had problems communicating with people (but okay, I know a lot of cool technical specialists in various fields who are just gurus of their business but do not know how to communicate with people). We agreed that I would bring the car and he would take a look. The next day, no one called until three o'clock. I call the service myself and they say "we don't know anything, call the specialist directly", I'm freaking out, but okay, I call, and then it starts - "the specialist almost cursed me, said I was stupid and didn't think anything" and a bunch of other things like that, so I also ran over "why didn't I do on their own computer diagnostics service," and I think I should contact the service again myself - make a diagnosis and only after that he will look at something. (employees of one service station do not communicate with each other at all and only kick the client to each other) I have only one question - is it really impossible to do everything "turnkey". the client has a problem and this problem needs to be solved, and in what ways, this is already a secondary question. Then it's more fun - the guys start making diagnostics and then bingo "their adapter does not read at all" this machine and accordingly they cannot make a diagnosis. After that, I use my adapter to proofread the machine and show all the errors. After that, the masters say, "well, maybe, probably, most likely we will be able to do the car on Saturday" (it was Tuesday), although before that it was about "day to day". A curtain. After all the factors combined, I called a tow truck and took the car to another service.
See original · Русский
4
1
December 18, 2024
I applied to this service station, and I do not advise anyone:
1. The repair price is inadequately inflated (compared with other stations)
2. They start to wind up even more with different minimum extras: they washed the part + 80p, applied a sealant + 40p, and so on.
3. The cost of their spare parts is a separate story: while the spare part reaches this HUNDRED, it becomes more expensive by 40-100%.
4. Not friendly masters.
In general, don't set foot there anymore!!!
See original · Русский
1
1
September 9, 2024
The experience of visiting is extremely negative. 3 times they could not determine where the oil was flowing from. Every time they took money for washing the engine and for eliminating it (I stopped on the 3rd time).The electrician wanted 80p for ringing 2 wires (not the fact that he even made a call). One of the advantages is the possibility of paying by card.
As a result, I gave about 1200 rubles, left with the same problems that I came with.
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4
October 13, 2024
A good service station, everything was pre-negotiated , spare parts were ordered for Kia , changed , inexpensive and high-quality
See original · Русский
September 15, 2024
I did car diagnostics before buying. They lifted it on a lift, connected a computer. Everything was done efficiently, they told and showed all the points about the car.
See original · Русский
July 29, 2024
very good service, I do it quickly, efficiently and at reasonable prices, I advise everyone!!!!
See original · Русский
3
April 18, 2024
There are no advantages!
There are a lot of disadvantages!
They said on the phone that we would do everything, come.
At the same time, he described what needs to be done, all the problems.
The problem was with the air conditioner.
Bottom line: they opened the hood and counted around 3000r and asked if they should continue? He said that it was not necessary.
I suggested making a pendant.
Answer: we will not do it, the car is old)))
And they also wanted 60p for diagnostics, for opening the hood and I told them what needs to be done.
However, they made a bonus) they took 30p.
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9
December 28, 2024
I asked about the issue of polishing the headlights, they were done efficiently, on time, and inexpensively. I recommend.
See original · Русский
December 30, 2024
Well done guys, they reacted quickly to solve the problem before the big weekend. I recommend this service station to all motorists
See original · Русский
October 21, 2023
Good afternoon. Excellent service for all types of repairs. Always polite staff 👍. The work is always done perfectly. That's why I always turn to them. I recommend. The Skoda Superb car.
Repair - everything is super (5 points)
See original · Русский
3
July 22, 2024
I contacted the service with a rubber squeak in the suspension, a car service worker found the cause in 5 minutes and fixed it, I recommend this car service to everyone!
See original · Русский
1
1
May 21, 2024
I contacted the service with the air conditioner compressor not working. I bought a used compressor in advance and arrived.
They told us about the procedure, how and what they will do with all the costs.
As a result, everything was done in one day.
The conder is cold - everything is clear .
A couple of days - the flight is normal.
In general, they took money from the market!
So far, I can recommend :)
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2
September 9, 2024
The cars were serviced several times. Sometimes they are rude, sometimes they say one thing, and in the end they do another. Other cars are launched out of turn when you are standing waiting.
See original · Русский
2
1
February 28, 2024
I came for a complete dry cleaning of the salon. The car was accepted by master Evgeny. I was pleasantly surprised by the quality of the work done. Everything was completed on time (even earlier). Everything is super: attitude to the client, quality of work, deadlines.
See original · Русский
2
November 20, 2024
I used the car wash service with a gift certificate - a birthday present. I am very pleased. The service was provided qualitatively, the guys did their job well. I recommend
See original · Русский
July 3, 2024
I stopped by for a simple standard procedure - replacing the rear brake pads (Passat B8). I signed up in advance, arrived at the appointed time, 10 minutes and a car on the lift.
The procedure is standard, nothing special. But after installing the wheels, the mechanic wiped the wheels so that there were no traces of dirty hands! It seems like a small thing, but it's attention to detail!
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1
December 17, 2024
Decent employees, work promptly and honestly
They will always prompt and explain
See original · Русский
July 29, 2024
A good hundred. I like. I constantly come to service cars for 8 months, there were no questions about the quality of services
See original · Русский
1
1
September 10, 2024
Friends contacted us. For people who are not familiar with the manual, it is worth passing by.
The standard hours are calculated for the time spent on the lift waiting for spare parts (by the way, the spare parts themselves are 20% more expensive after a hundred).
If you do not have the Minsk region on your registration, then the "special price" is included - get ready to pay a round sum.
They do it mediocre, at the level of novice garage / lyceum students in practice.
A star for respect for the director, who built such a structure for the official withdrawal of money from the population
See original · Русский
2
September 29, 2024
The guys are great, they work clearly and quickly. And also qualitatively.
See original · Русский
May 23, 2024
We repaired the air conditioner, and before that, thanks to the electrician, he knows his business here, fixed the operation of the cooling system fans, repaired the damaged wiring, thanks to which the "check" also went out. I am satisfied with the repair, the air conditioner is working, this service is definitely recommended. Thank you!
See original · Русский
1
2
November 24, 2023
The quality of work is at a high level. Minimum waiting time to solve the problem. Compliance with repair deadlines. A competent and friendly, professional team.
See original · Русский
6
May 4, 2023
What can be said about this service... I arrived with a certain car problem. Repair - everything is super (5 points). We repaired the car as it should be: we didn't put in anything superfluous and extra. No money-pulling services were offered.
What I didn't really like was the organization. I drove the car in the morning. I was told that the repair would take a certain amount of time, but the car would be fully ready in three or four days. But..! The car was ready only at seven in the evening, which greatly affected the time I allocated (for example, I could not take my wife to the clinic and could not go about my business).
The result: car repair - 5+; customer service - 2-.
See original · Русский
1
2
December 20, 2024
A good place, smart, literate people.I recommend it!
See original · Русский
1
October 9, 2023
Excellent service station. Everything is clear and to the point. And the main thing is that you can almost always get to an electrician day-to-day, unlike other service stations, where you can not get an appointment for a week in advance.
See original · Русский
2
July 2, 2024
They didn't help, although the master was ready to accept me. I set the time and day when I arrived, it turned out that my car was not being repaired at this service station
See original · Русский
2
March 9, 2024
Smart craftsmen work at this service station, prices are not bullied and they do not do unnecessary manipulations with the machine to cheat prices. In terms of price/quality ratio, they are definitely in perfect order.
See original · Русский
4
April 24, 2024
Very good car service, professional approach, I recommend it to everyone. Now only to them.
See original · Русский
2
August 17, 2024
I can say this, they are the only ones who are good at spending money from scratch.
See original · Русский
5
April 14, 2024
We did everything quickly and, hopefully, efficiently. Only the price has increased 3 times from the originally planned one
See original · Русский
3
October 19, 2023
Nikolai Ivanovich is a diesel engineer, a top man, he checked everything competently and told me, gave the necessary recommendations ...
The man knows his business
See original · Русский
1
July 29, 2024
The air conditioner was not fully refueled, as a result of which after 2 weeks it stopped cooling again. All I heard about the claim was attempts to entice me to a full diagnosis of the system and that I had a breakdown (although the whole system is working properly).
See original · Русский
4
September 12, 2023
I arrived with the problem of the caliper and brakes, we did everything efficiently and quickly (in a couple of days), decided what to change, called back on details and readiness , I recommend
See original · Русский
2
4
May 12, 2024
Always quickly and efficiently. Thanks to the service staff.
See original · Русский
1
4
June 8, 2023
Polite staff, it is difficult to say how well they repair, they did not apply for warranty, but they wind up well on spare parts. It's better to come with your own.
See original · Русский
3
December 28, 2023
27.12.2023
There was an illusion of high—quality, responsible service - wrongly.
I turned to Top Craft with the task: to detect a malfunction of one of the 2 sensors.
I was 100% correct with the task.
In the process of detecting a malfunction, the engine control unit flew in the hands of the masters.
Without notifying me, the customer, the masters began to search for the problem! We couldn't find the problem. By the diligent efforts of the craftsmen, as much as 2 (TWO) hours of work were spent.
Which the masters decided to estimate at $ 50.
Referring to the wage rate, which is 1 hour = $ 25.
Result: the car drove in one question at a time, and left the service on a tow rope with the words: "we can't help in any way."
A combination of circumstances, or not, it's up to you.
And leaving the car for a week. Expect to take from $1000 with you. Subject to 5 working days. Will there be a result? Pay and find out.
Thanks for the service!
See original · Русский
9
October 29, 2023
According to the organization, everything is fine, we did it.
But unfortunately, the unreasonably high cost of repairs is frustrating (taking into account the performance of the same work at other service stations).
See original · Русский
5
1
July 17, 2024
There is only one advantage - it is fast. The rest is a nightmare. The parts will sell for the price of x2 and talk. And if the client can't notice something under the car, then it can be thrown away. Spare your nerves, go somewhere else
See original · Русский
4
1
April 9, 2024
I applied for a replacement of springs for Nissan.It was done quickly.the prices are reasonable.thanks to the staff of the service station.I am happy with my work.
See original · Русский
2
July 12, 2023
Excellent service station. I am served only by them. The quality of the work is at the highest level. Always polite staff 👍
See original · Русский
1
5
May 19, 2023
Those who value their time and money, avoid it.I applied to repair the caliper , repair 210 rubles and repaired it for a day . The reason for such a long repair , they had another car hanging on the lift , then they said that my car was not lifted on the lift
A week later, I went to the tire service and found no traces of grease on the caliper
See original · Русский
6
2
October 31, 2022
09/21/2022 I applied to the service station using the "Car diagnostics before purchase" service on a Mitsubishi Pajero 4 car. The check takes place in three stages, each of which I will try to describe in detail:
1. We checked the condition of the car body with a thickness gauge. In principle, everything is fine. They told me that it was painted (the car salesman told me the same thing before I drove the car to the service station), well, at my request, they concluded how much the car was alive relative to the same Pajeros who came to them. As a result, my future Pajero was not bad. There are no questions about the person who examined the car at this stage.
2. Inspection of the technical part of the car. Conclusion: brake discs and pads for replacement, front silent blocks in question, fogging of the left valve cover gasket. That's all. Agree that this is not bad for a 15-year-old car. So that you understand, I eventually bought the car on September 24, went to an oil change, and there the whole pallet is in oil. In addition, the oil cooler is leaking. I think any car enthusiast understands that such problems do not appear in 4 days. That is, for the 100 rubles that I paid for the diagnosis, I did not even bother to unscrew 4 bolts on the protection and inspect everything normally! As a result, it is not clear what kind of money I have now got.
3. Well, the cherry on the cake is computer diagnostics. They connected my tablet, scanned it, and then the specialist shows me a list of errors on the tablet screen. To my question about the significance and criticality of these errors, the answer killed: "Well, I don't know, I'm not an expert in Mitsubishi." Well, okay, if you are not experts in a particular brand, but you have experience working with cars, there are typical problems, well, you could at least roughly identify potential problems. And I could scan the car and point my finger at errors with an ordinary Chinese OBD scanner myself. I came to you as specialists, and I am waiting for a detailed conclusion on the car.
P.S. More than a month has passed since writing the review, and there is no reaction from the management, which also says something)
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11
1
March 11, 2024
I came to cook a muffler , I was late, we waited, we did everything quickly and well.5+
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2
September 6, 2024
The service is at an excellent level.
See original · Русский
2
1
October 22, 2024
A good place to repair.
See original · Русский
May 1, 2022
Good service in Minsk, they work efficiently, without deception. The details are expensive, they are delivered promptly, and you can find a better price for an order. In Minsk, this is still one of the best services I have visited, I recommend it.
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November 6, 2023
Perfectly washed the car, polite staff. I will definitely come again.
See original · Русский
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4
October 23, 2023
Excellent service) good craftsmen! always high-quality repairs
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2