I want to thank your entire team for the work done) I ordered 3 doors with installation, everything went great from the beginning of communication with the manager - Karina, then continued with the master of measurements - Ivan, and of course, at the end with the installers - Dmitry and his partner (unfortunately I did not specify the name). In a word, everyone is busy with their business and even more, I will say - their favorite thing) I wish you success in your work and excellent sales!!!
We chose the front door, we are very satisfied, everything is quickly, neatly installed, excellent)
We will apply for all interior doors again, now only here))
The store may not be bad, but when you go out in the evening with bags from the open, the luminescence on the windows just burns out the retina. Although there is a nice milky backlight in the cafe nearby. I just want to come in.
By the way, the coffee there is Excellent, the best in the area, and the price tag is cheaper than in coffee stations where you will not sit down in the area.
Thank you so much for the door. Very polite service, everything is clear. The door was brought and installed on time. The door itself is my pride. Very neat, beautiful. The locks work perfectly. Thank you so much. I am very satisfied
We ordered a door with a smart lock, when installing the master said: this is not an airplane and it will do. The door was simply installed poorly, and the complaint was corrected. The office itself is normal, but the installers are something with something, so there is a double opinion.
I consider the work done and the quality of the products to be high. If you want to install or change doors in your house or apartment. Be sure to contact Torex❤
We ordered an entrance door with an electronic lock. Not without nuances in terms of execution, a slight misunderstanding during installation, BUT... the company knows how to admit mistakes. Despite the 35-day delivery delay, the company did not behave like many in their field of activity that you are interested in before signing the contract. They admitted their mistake, and the installation was done FREE of CHARGE, as an apology for the delay. I am glad that when questions arise, they do NOT ignore messages in Viber, calls, they will always call back if they could not answer at the time of the call, it is difficult to find such feedback in the market. TOREX is worth paying tribute to: the door is steep, the installation is excellent, nothing is backlash, it does not hang out, the portal is assembled just perfectly, although the wall is terribly curved, a professional installer's approach to the case for reliability and reducing gaps due to the curvature of the walls planted the portal additionally on liquid nails, for which special thanks to him, they admit mistakes and do not they are playing football with the client. There was an expansion of the opening: they beat off as much as necessary carefully, without damaging the finishing walls and flooring. They try to do everything as cleanly as possible. They are very competitive in price with the rest of the market. The steel line is 2 times more expensive for such doors. I highly recommend it, despite the delay. Thanks for the work
I bought the front door to the TOREX SUPER OMEGA PRO PP-5 apartment in the salon at the address: Logoysky tract 15/1. I want to note a very high level of service and excellent teamwork of all employees of the company from measurements to installation. I considered the door in the price segment of 1,500 rubles, settled on two models that I liked externally, received high-quality advice from the head of Tamara's salon, decided on the choice and I was recorded for measurements. Pavel, a measurement specialist, called the next day, and we agreed on Friday at 9 p.m. a week later. The installation situation was not quite standard, there could be different options, Pavel explained all the pros and cons very clearly, thanks to him I made the right choice and was ready to make an advance payment, the door was in stock. The next day, I called the salon to prepare the contract in advance. Tamara, the head of the salon, went on vacation, Elizabeth prepared the contract, did everything very quickly, all the information was entered into BITRIX, so I didn't even have to tell. After the prepayment, the salon said that they would call me about the installation. They also contacted me promptly. We agreed on the date and time of installation for next week. Alexander and Anatoly were at the installation, a foreman took over my work, they did it quickly and efficiently, the guys are professionals in their field. I am a very demanding customer who was satisfied with everything and took the time to write a positive review. I was also pleasantly surprised by the timing from measurements to installation, as I saw the workload of the measurement and installation staff. I also want to note that all the employees with whom I talked, without exception, are friendly, always in a good mood, open and happy to communicate with customers. I consciously marked everyone by name. I sincerely THANK everyone with whom I interacted. The door itself is very cool for the money with very good fittings and looks super! The company is very customer-oriented, they always call back quickly by phone and promptly respond in messengers.
We ordered interior doors with my husband, we were very satisfied with the service at the highest level, the doors were available, they were installed quickly and efficiently.
The interior doors are really premium quality!I ordered the front door and all the interior doors in the house. Great service, fast delivery time, did not let you down!
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Александр Александров
Level 10 Local Expert
May 29, 2024
A good interior of doors, the quality is better than that of competitors, it is even visible and not to an expert. It is better to order from a girl's consultant than from a young man, for some reason the prices are lower for a girl. They were treated with a difference of one day and despite the fact that there were no discounts and promotions. The measurer came and told everything in an accessible way, showed it and took measurements. After a while, the installers arrived and installed everything perfectly and even cleaned up their garbage.
I was doing major repairs in the cinema for a long time I could not find the door, I turned to this company, quite good prices and quality were delivered quickly