The task is only to sell services, they did not express a desire to help sort out the situation in any way, as soon as they received the money, they can say to zero in ignore.
Turistino!!! Thank you so much for organizing the rest, we had a personal manager Natalia. Many thanks to her for the recommendations of excursions and fast and high-quality design. She was always in touch all week and answered all our questions, and there were a lot of them))))) Good luck to you in your good cause!!!! Galina and Elena from Kazan!!!
See original · Русский
2
Show business's response
А
АБ
Level 18 Local Expert
November 5, 2024
We have used this site several times. Everything is fine. Quickly and clearly. It's a pity that they stopped accepting Russian cards
Thank you, Turistino!
We had a rest at the end of September in Dubai. I liked all the excursions. I definitely advise you, you will save both time and money.
In August/September 2023, I bought tickets for various attractions from this company. I am not applying for the first time, prices are lower than at the ticket office and at the agents of tour operators. If it is impossible to pay online, you can arrange a meeting with a representative, which has become a big plus for me.
The agency Turistino works quickly and efficiently. You can discuss everything by phone and come to them to pick up only vouchers. Prices are lower than those of hotel guides by 30 percent. Check for yourself. I recommend this company to everyone, especially Timur, who did everything quickly for us, also recommended fellow travelers when we went to see the Mosque in Abu Dhabi. Have a nice trip to everyone.
Good afternoon everyone! A great company, they took tickets to the water park through them, the price is lower than at the box office. Ruslan and Vadim are great! Due to the fact that the Russian cards do not work, they organized to buy cash, threw tickets on WhatsApp, visited the water park today, were satisfied! Thank you, Turistino! I wish you success!
Pleasant and respectful service! They advise. They offer some of the best prices in the city. The office is located right near the metro station, you don't even need to cross the road. I bought from them all the excursions and tickets that I had planned. Thank you very much.
See original · Русский
3
Show business's response
Светлана Будылина
Level 16 Local Expert
July 21, 2024
Many thanks to this company, everything is clear, without delays, interesting. The guides are generally at the highest level!!!
Everything is arranged. They helped with the choice of excursions, promptly respond to whatsapp. Prices for a number of tickets are even lower than directly at the box office. I recommend.
Hello everyone. I bought three tours, safaris, attractions and a balloon. We found out the prices for these entertainment in the hotel, and it was noticeably more expensive.
In general, everything is fine, they inform about everything, advise where to go better. Russian-speaking). We came across this company through insta, and now I boldly recommend it to you.
They work clearly, like a Swiss watch. You book a tour at the company. Without leaving the office, a ticket is immediately sent to the client by mail. The staff is friendly. The service is excellent. The work schedule is convenient. The location is convenient. Welcome.
We took tickets for various excursions from the Tourist. Thank them for the quality of service. The prices are different, but what we chose, the guys from Turistino, sold cheaper than other operators.
The company is a godsend! Tickets are more profitable than at the box office, they respond very promptly and in detail! Timur explained everything and told me. Tickets arrived in 5 minutes by mail. There is a lot of useful information on the site, which is also convenient. The office is conveniently located, not far from the marina (by Dubai standards :)), if you suddenly need to come. Were in motiongate) similar to universal in the USA. Charged), next time we will also turn here!
Many thanks to the Turistino company! I worked with them for two years in a row and always had only positive emotions. They will always advise and help with the choice of excursions and tours. There have never been any problems. I recommend these guys to everyone!!!
Great office! Fast, cheaper, the representative came to the hotel very convenient for those who do not have bank cards)
See original · Русский
Show business's response
О
Ольга конькова
Level 6 Local Expert
October 31, 2023
I wrote before arrival at the phone number listed on the website, we discussed all the details. Upon arrival, the next day Natalia, the office manager, came to our hotel. She and I calmly discussed and painted the schedule of our excursions by day and time. Natalia gave a lot of recommendations and was in touch with me all the time, promptly answered my questions. The payment was made in cash, and immediately the manager booked tickets with me and sent them to me on WhatsApp. Prices are cheaper than the guides at the hotel and at the checkout. There were no problems with the passage of electronic tickets everywhere. Thank you very much to Turistino for your work and help!!!! I will recommend you to my friends.
Friends bought tours with this company , and were most satisfied with the organization and the benefits at prices . I also want to buy catfish, before the new year. Keep it up
We bought tickets to SeaWorld. The price tag is lower than at the box office and on the website.
The manager at w/a prompted and answered all the questions. We are satisfied)
We would like to express our great gratitude to the company. We flew to Dubai for a vacation. I have long dreamed of visiting Ferrari Park, but it turned out that it is located in Abu Dhabi and there are some difficulties to visit. At the meeting with our guide, we were assured that it is unrealistic to do this now. I was very upset because it was a dream. On the Instagram page of the park, people posted photos from there. I started searching on the Internet and found the company Turistino. I wrote and was immediately answered. In 5 minutes, everything was explained, they said that a vaccination certificate and a PCR test were needed for the visit. They helped me download my result, which I handed over at the airport. Their tickets turned out to be even cheaper, plus a combo lunch as a gift. I was pleasantly surprised by the efficiency and competence. We went to the park. We had a great time and were satisfied with everything. Thanks again for your service.
See original · Русский
8
Show business's response
А
Алексей Х
Level 8 Local Expert
January 12, 2024
I turn only here every time. Significant savings, excellent service, pleasant communication and help with choosing excursions.
Excellent company, guide Samira herself came to our hotel since we have a small child, exchanged currency at a good rate, helped choose interesting excursions, I recommend👍
See original · Русский
2
Show business's response
Anatoly Dvoeglazov
Level 12 Local Expert
March 5, 2024
Well done guys! Everything is fast, polite, and correct. The promised discounts have been made. Tickets for 7 excursions in 20 minutes were sent by E-mail
A large selection of excursions and tickets to the main attractions of Dubai. Russian bank cards or transfers from Russian accounts are not accepted. Quite strange for a company working for Russian-speaking tourists.
We decided to use the services of this organization and eventually lost a lot of time and nerves.
A few days before the planned excursion , a representative of the company was contacted . He answered specific questions about the desired excursion with vague phrases, evaded answers, advertised some other excursions, and then completely ignored the messages for days
On YouTube , many bloggers advertised this company as easily accepting cash payments . We tried to get this question out of the representative , but he never gave a clear answer .
As a result, we lost a few days and never got on the tour. I would not advise anyone to contact this company !
For the first time in Dubai with my family. Through Turistino 2 times we took tickets to the Expo and to the Motiongate amusement park. Well done guys! Promptly answer questions, suggest when it is better to go, in addition, it is more economical with them. If we are still in Dubai, we will definitely contact them.
We had a rest with a group of 18 people in early January. The agency helped us on excursions. I want to say that we did everything at the highest level, the guys do everything clearly and with the best service!!!
1. We prepared for us an individual tour (only for our group) with a transfer from the hotel, a personal guide. According to the cost - very much went to the meeting!
2. One tourist did not go (pandemic) the agency returned the money for the excursions for which this tourist was recorded
3. We helped arrange a transfer to the water park from the hotel at a cost more profitable than a taxi
4. Support from the agency was constantly in the wats app messenger.
It was a great pleasure to cooperate with you, the whole group was satisfied, including me.
I will recommend your agency to all friends and family.
Thanks again!!!
Good afternoon! Not long ago we returned from Dubai, celebrated the birthday of our son! Thank you very much for your professionalism, special thanks to Dmitry and Abdurakhim! Cool guys, the whole vacation was in touch with us, guided on all issues, even those that did not concern excursions! It was our first time in Dubai, so your support was important to us! Thank you for the warmth and welcome, we will definitely be back! And we will continue to cooperate with your team!
We went to the Indian Ocean, we were disappointed. Instead of a five-star hotel, they brought a four-star hotel in a bay with a port. Oil was floating in places, it was disgusting to swim. There are no turtles in this place and they don't take them to the coral island either, there is nothing interesting. Last trip we went from another company, there were huge turtles and colorful fish, and the tour was cheaper by $ 5. Only the guide Marina was pleased, she told everything very interestingly.
This firm is a godsend. You can list the advantages for a long time : from partial payment in rubles to the manager's instant reaction. The most important thing is the highest professionalism of Timur's manager and the absolute reliability of this wonderful company. Thanks to him, the rest was just wonderful. I definitely recommend the company.