Voka
140 reviews
September 8
Excellent clinic. Thanks to the doctors, excellent specialists. The staff is very polite and friendly. We made a vision correction with diagnosis in one day. The operation itself is painless. After the operation, you could immediately look in sunglasses. No long-term recovery- 5 minutes and you are sighted, and most importantly without pain and anesthesia. Anyone who thinks - I recommend 100%
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June 2
I want to express my dissatisfaction, we came to you from Russia for an examination to be examined and wrote out the correct prescription for glasses, the staff is polite, everything is beautiful, everything is sterile, there are no complaints, but unfortunately I did not receive what I came for, the examination took place as a result, they gave me an envelope that I did not look at, I could not think that it was empty, I come home I open it and there is nothing there, they wrote to whatsapp, they called us, they said later we will send it later we will send it several times, but they did not send anything, it's a pity we still went to you from another city in the hope that you are better, but it turned out we only wasted time and money
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July 3
Good afternoon to all, I want to tell everyone about the process and about the painful sensations, and in principle for those who want to do a laser correction.
Let's get started!
I just at one point, sitting at home on Sunday, decided to enroll in the Voca to undergo a diagnosis and find out in general whether it is possible to make a correction for me, I was immediately answered by a kind soul from the reception that there was a free place in an hour, I passed the diagnosis, it takes 1.5-2 hours, my eyesight was -4 at the time of diagnosis (I didn't even see one big letter)
During breaks, when you are waiting in the corridor for the droplets to take effect , coffee and tea are offered , you can make it yourself , the device is available for general use
As a result, several lasers came up to me, but since this is a once-in-a-lifetime pleasure, I have already decided to take a more expensive 3D Custon Green
And they assigned me an operation on Thursday, that is, in 5 days, unlike the chemical plant, where they will give you a hard time , and they will say wait for the 22nd century , and then we will do it.
The day of the operation : you came , filled out the contract , paid the money , you are waiting.
An important point that interested me : yes, they give me sick leave , for a week , everything is very competent , you don 't even need to go to your clinic ! They open on the spot !
After that, they invite you to the operating room , where they will change your clothes , consult you , give you 2 vials of drops , drip painkillers with drops , and after a couple of moments they will invite you to the couch
The operation itself does not last very long, for one eye in the region of 3-4 minutes, I myself thought that it would be agony , pain, hell , but I'll tell you this, the most painful thing that happens there is when they put an eyelid expander , well, it hurts , 1/10 unpleasant , and the moments themselves when the laser is working , and so on, you do not you will feel absolutely NOTHING , you should not worry , I was afraid myself )
After that, they will help you get up , take you out into the corridor, then a doctor will examine you, and let you go home) after the operation, your eyes will cut, you will drip droplets that will be given out , and by the evening you will already be a cucumber!
And as a result, my eyesight after a week is 1.10
I began to see below the smallest line!
I would like to express my gratitude to the entire staff of the voka center, as well as to the specialists who gave me time, who answered all questions and mentally prepared me for the operation!
Olga Dolgoshey , Tatyana Shcherbina and my love , the most beautiful , the kindest doctor in the world , Elena Stasevich 🤍
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3
July 24
A very customer-oriented center. A quick record, very polite and prompt staff, modern equipment, a long and thorough examination, a very attentive doctor, calmly explain everything, and treat customers at the highest level.
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1
October 7
I underwent a vision diagnosis, the attitude of the staff is very friendly, water, tea, coffee for customers, good-level specialists, meticulous, explain everything to the smallest detail. Prices for services available
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November 12
One of the best medical centers specializing in eye care. Full diagnosis, detailed consultation. Experienced doctors will tell you how to restore or improve your eyesight. A comfortable waiting room, there is coffee and tea, polite staff. There is a discount system.
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June 10
Only the best reviews and the best recommendations. Good doctors, polite staff. The service culture is at the highest level. They did what they refused to do in the Chemical Plant. The new vision exceeded all expectations.
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April 24
In March 2024, she underwent cataract surgery on both eyes. I'm happy with everything. The clinic is excellent, the staff is very attentive, polite and friendly, the service is at the highest level. Excellent equipment. I want to express my gratitude to all the staff and especially to V. O. Kotovich and Y. L. Belkevich. I advise everyone, an excellent center, excellent doctors.
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September 20
I highly recommend it. 2 hours and mom reads without glasses . She is 87 years old. Of course, there was an examination before that. Everything is at a decent level. And attentive attitude and competence at all stages of treatment.Thank you so much for the opportunity to have such a center in your city!
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May 29
They are the best professionals in their field. It's very cozy inside. I did laser vision correction. Special thanks to Elena Vladimirovna Stasevich, a surgeon, for her attentiveness, support before and after surgery and a good attitude towards everyone. ♥️
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May 9
A great center. The range of services is excellent. The diagnosis is carried out in full, the staff at the reception is very friendly and the doctors are polite and qualified. Everything is just super
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August 28
Good afternoon! excellent Eye prosthetics Center in Gomel. I liked. I especially want to single out the employee Goncharova from all of them, she is smart, kind and has a goal.
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May 22
I did laser vision correction. I liked everything very much. The service is good, the doctors are really professionals in their field. I am writing a review already 3 months after the operation. My eyesight is excellent. I recommend that you feel free to contact this clinic and not be afraid of anything.
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April 21
I visited this clinic under the program for nonresidents to do laser vision correction. I signed up, arrived in the morning, paid 80 rubles for the examination and went through it. At the very beginning, I was confused by the "pipeline" that is happening there. There are a huge number of people who do not have enough space, as there are several sofas in a narrow corridor. The examination itself took place very quickly, I spent much more time just waiting for my turn, so I had questions about its quality. According to the results of the examination, I had no contraindications for laser correction. However, VYACHESLAV ALEXANDROVICH BREL refused me because of two small inflammations on his face. I said that I have acne, which is in remission, and accordingly asked if this was a contraindication. To which I received the answer "How do we know that this is acne, and not some kind of disease", a bunch of unsolicited advice in the incorrect form "To drink some vitamins or antibiotics", etc., this attitude brought me to tears.
As a result, I spent 80 rubles for the examination, which I did not need, since I was never corrected, I was brought to tears. It's a terrible institution, I'll definitely do the correction in another medical center.
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3
May 15
Good afternoon! I've never written reviews anywhere before, but now is the case when I can't help but share my impressions!
1. An appointment for a vision diagnosis.
I signed up a month in advance, by phone. A very kind girl answered me, and since I had no idea at all what preparation for this procedure was (what you need to have with you, how to look, what you can and cannot do before the day of diagnosis), the girl fully told me, answered all my questions, prompted, advised. I understand that this is their job, but now it's about how they do it, how they present information: with kindness and sincerity!!!
2. Diagnostic day.
I'm not from Gomel myself, and it was difficult for me to get there, I didn't have a good morning that day. I was late for an appointment and, calling the clinic to warn that I was late and maybe it would be better to reschedule the appointment, I was answered "Yana Vadimovna, we will wait for you at any time, thank you for visiting us," although as soon as I arrived, there were sooooo many people there, and yet I was waiting for my turn not for long. The girls from the reception delivered their chairs to the customers, just so that no one was standing… This gesture added + joy to the heart.
About the diagnostic process itself: experts are just kindness itself! They are so bright, kind, always smiling, talking to you, and they can also joke with you in between to reduce the client's tension. It's a pleasure to be there! Young beautiful, kind, responsive girls are sitting at the reception! As soon as you step into the clinic, they will take you where you need to go, make tea /coffee, if necessary, they will even take you to the toilet and open the doors. In general, it is pleasant to be in such an atmosphere where everyone smiles and sincerely welcomes every client!
After the diagnosis, there was an appointment with an ophthalmologist. Unfortunately, I do not remember the name of the doctor, but I am grateful to this doctor with all my heart that she dissuaded me from my primary desires, and as a girl advised a girl the most favorable method of laser correction. Talking to her in the office, having received answers to all my questions in an accessible way for a person far from all the results, was very cool! After the consultation, I clearly understood the possible risks and advantages of laser correction for my health!
3. The day of the laser correction.
Like many people, the feeling of excitement on this day has increased more than ever before. I was taken to the operating room, where I waited a little longer for my turn, and at the moment the same ophthalmologist who consulted me ran by with the words "I hold my fists for you, everything will be at its best!". To be honest, these words made me feel warmer.
Next, they gave me special clothes, helped me get dressed, pre-dripped my eyes, and while we were waiting for our turn for the operation itself, the nurse encouraged us all sitting there, waiting and worrying, told us how she did, and what she went through and that the operation itself was absolutely not scary! Every 5 minutes they asked how we were feeling and tried to joke so that we wouldn't think about the upcoming trial.
And so, my turn... I was called, there were 5-6 people there, I don't remember exactly. But I definitely remember Elena Vladimirovna Stasevich and Oleg Igorevich Buchnev! Oleg Igorevich was sitting next to me, and somehow tried to calm my tension, but it was not easy for him. All those 10 minutes, he talked to me, calmed me down, asked me everything he could. He warned about all actions, told what would happen and what to expect. After surgery on two eyes, I stood up and "oh my God." Before the operation, I didn't see their faces, and after that, I even see what color their eyes are! They helped me up, of course I start to smile, for some reason it was very funny to me and they all stood in front of me and Oleg Igorevich, laughing, said, "It's strange, we just operated on her two eyes, and she's happy." They helped me get up, took me out into the hallway, poured me some water, and asked me how I was feeling every 2 minutes. Next, a postoperative examination. My vision was on the right -3.75, on the left -3.5. The examination showed 1.0 on the right, 0.9 on the left. Oleg Igorevich told about all the home procedures, how much and how to drip eyes, and scheduled a second examination in a week. I arrived a week later, my eyes are healing well, my eyesight is the same!
This review is not about the process of vision correction, it is a review about people who make it pleasant and comfortable to be in the clinic! Thank you for such an attitude towards customers! Thank you for your kindness!
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January 1
I visited the clinic several times during the week (comprehensive examination, blood pressure measurement, Oct). During this time, I visited several specialists.
I want to express my gratitude. All specialists are competent, caring, delicate, patient professionals who have found an approach even to such a difficult client as me. The administrators and the rest of the staff perfectly maintain the level of service. The price/quality ratio is excellent. The location is convenient, there is a bus stop nearby. I definitely recommend it.
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October 3
The clinic is at the highest level, staff, equipment. You get pleasure from visiting and... A good selection of tea)
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August 9
Excellent clinic. Excellent specialists. They did vision correction for my son. I recommend. Everything went well
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May 17, 2023
Всё профессионально, персонал вышкаленный. Операция прошла быстро и безболезненно. Очень важна поддержка каждого сотрудника. Я в восторге, хотя, конечно, изначально очень волновалась. Но персонал делает всё, чтоб волнения сошли на нет. До проведения операции всё подробно объясняют, рассказывают, показывают. В общем, всем советую. Поверьте, лучше заплатить немного больше, но чувствовать себя в хороших руках, и понимать, что все готовы тебя поддержать, сделают всё, чтоб ты себя чувствовал комфортно и в безопасности. Советую всем: кто боится и смелым тож)
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March 4
In August, Buchnev, the attending physician, performed laser vision correction surgery (3D Custom Green) at the center. Before the operation, Oleg Igorevich told me in detail about the correction method and how everything would happen. The operation went very quickly, there were minimal unpleasant sensations. Then two weeks to adapt and the vision became just magical! I am immensely grateful to Oleg Igorevich, I just started a different life!
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September 25, 2023
Great clinic! Everything is done for patients quickly, efficiently, with a soul! I was doing vision correction, in my case, the doctor – Daniela Ivkovich, recommended a Custom Q Green method, I trusted and agreed. The equipment is all new, of high quality, the approaches to treatment are also, as I understand it, quite modern and technologically advanced. Vision was restored 100% after the operation.
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April 21
I really liked the clinic! Grandma had surgery on 2 eyes! And one for me! Polite doctors are professionals in their field! The only drawback is that there is not enough space! There were days when there was a very large flow!
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November 26
Excellent medical facility. The equipment is modern, polite, and most importantly competent staff.
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November 23, 2023
I would like to thank every employee for their attention and courtesy to us, patients.I want to express my special gratitude to the attending physician, Stasevich E.V. Thank you for your work, for the results, for the fact that everyone has the opportunity to see, to see life in new bright colors!I want to reassure and encourage every person who has read my review-do not be afraid to come, do an eye correction, deny yourself something else, and take this decisive step into the future-a step towards your new vision, you will be satisfied with the result, do not doubt!!
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November 26, 2023
2 months ago I did 3D Custom Green laser vision correction. She gave me excellent eyesight, I no longer wear glasses and lenses, the result is just wonderful) Operated at the VOKA eye microsurgery center, there are strong specialists and advanced, high-tech equipment, prices correspond to the quality of services, there are no hidden charges. I recommend
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August 27
Many thanks to the clinic and personally to Vladimir Olegovich for his help, the operation saved me from cataracts. Long rehabilitation was not required, the operation is high-tech, comfortably tolerated by patients. Fortunately, I was not mistaken with the choice of the clinic, there are wonderful doctors, modern equipment, plus special promotions for pensioners in the VOKA center.
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November 6, 2023
Mega office. I contacted my wife about laser erection and in the beginning everything was on top. Here are shoe covers for you, tea, coffee, as they will address you. The doctor laid everything out on the shelves (thanks specifically to him), said that laser correction was not our option, explained why and anticipated the replacement of the lens, not simple (as in a fairy tale), but multifactorial. Which would solve our problem. The price of the issue is about 2500 USD for both eyes. Returning home, we thought about this issue, decided. We call, we say - we are ready. In response, you need to make a calculation, they will call you back. OK, do it. A day or two -silence. I call, I ask - where?when? Answer - I do not know which specialist you talked to, I will submit an application on Wednesday it will be ready, as a result, on Wednesday it is not ready again blah, blah, blah. As a result, a week was counted. Exhaled, asked when it is possible to make an advance payment, the answer is that we have an accountant only on certain days, OK we come. 1h.30 min. it took to sign the contract and deposit money in the cash register. GAME!!! And here is the cherished milestone, the day of the operation is appointed, we take a loan for the missing amount, we wait, we pass through the place of residence before the operational commission. And then the call - your operation is postponed indefinitely, in view of the sanctions (evo learned the word). I ask what new sanctions have appeared in the last three weeks. In the future, everything that they wanted has been blocked for a long time. And in response - silence. Are you a girl here? - I'm asking. Yes....mmmmm- the answer. How long to wait ? , month, year, two years. The answer is that something will clear up within a month. When can I pick up the prepayment? The answer is- well, maybe on the trail. your order will arrive next week. To summarize: the junior medical staff will prepare delicious coffee for you, and ask how they will address you, (but they will never address you by name) this is their maximum. Accounting, registration of contracts is a sadness. It took me 2 times less time to get a loan . After the holidays, we are planning a trip to the consumer protection center and the administration. Well, of course. A book of comments and suggestions is being prepared.
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November 9, 2023
I left a request on the website for an initial examination with a fundus lens (the website indicates the primary appointment of an ophthalmologist, pneumotonometry, fundus examination). The girl called back 5-10 minutes after the application, clarified the data and the reason for the request, I replied that I could not see well, there was a diagnosis, vision even when wearing glasses was not very good. They recorded the next day at 18:30, told the price and to have glasses with them, to be without makeup. On the day of the reception I come at 18:20. At the entrance - shoe covers, a wardrobe and polite staff, clarified the state of health, said to expect. After that, they were invited to the checkout for payment. After 10 minutes, they were invited to start the examination on the devices (2 pcs.), they dropped their eyes, told to wait further in the corridor. 1.5 hours after the approach with questions to the reception, the doctor came out and invited me to examine the fundus with a fundus lens. The procedure itself is not very pleasant, but it is tolerable, the eyes are very watery. After the examination, they said only about the retina, there were no more examinations by an ophthalmologist, questions about the vision check remained - it is not included in this technique, after correction, do further examinations.
As a result, a lot of time and money was spent, which was very frustrating, because when the girl called, she could immediately warn that the inspection did not concern my vision by offering another service. And of course the waiting time, knowing in advance that "wait up to 2 hours" - the words of the employee at the reception, I thought about recording.
Pros - beautiful interior, shoe covers, water and tea in the lobby, polite staff and an ophthalmologist who carefully conducted an examination with a fundus lens.
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December 25, 2023
I sincerely congratulate the entire wonderful team on the upcoming New Year. I wish you all the best and good Health. Good luck. Good mood, women's happiness. With Great Respect, Alexey was your patient not long ago. A great team and a great attitude.
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May 8
A good clinic, pleasant staff, high-level doctors. The service is excellent. They will call, invite, tea, coffee, sweets.
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September 24, 2023
По совету знакомой обратилась для коррекции зрения по технологии 3D Custom Green. Сначала поехала на консультацию. Понравился доктор, да и в целом клиника произвела положительное впечатление. Решилась на операцию. В см день операции, при наличии моего волнения, мед персонал максимально внимательно относился и в итоге все прошло за 10 минут. Результат действительно стоящий.
September 11, 2023
Замечательная клиника, вежливый персонал и внимательный персонал ! В зоне ожидания можно взять чай, кофе , воду и посмотреть интересные ролики о зрении . Делала здесь коррекцию , очень довольна
February 16
In November, my son arrived and got to the doctor, yes, I was not mistaken, I did not remember the name of the doctor to the woman, I did not remember the last name for the settlement. In 15 minutes, I diagnosed that my son was blind in all his life without hearing the patient say that the lens was peeling off or it was gone, but they did not hear that, that's the diagnosis.February 10 the mountain hospital department of paid medical microsurgery of the eye and the son had a correction ADVICE TO THE DOCTOR LISTEN TO THE PATIENTS
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May 8
Many thanks to the VOKA clinic for the restoration and treatment of my vision, special Thanks to Kotovich Vladimir Olegovich, it was He who operated on my eyes
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December 21, 2023
He underwent a vision check at this clinic. Everything is modern and good. Polite staff, doctors gave advice, picked up glasses. I recommend this clinic.
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March 26
Excellent clinic, competent staff, excellent attitude to clients, amazing organization of work, no queues and long waits, a full examination takes about two hours.
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September 29, 2023
A beautiful place. Very friendly staff, high-level specialists!!!!!! Everything is clear, without a temporary delay. Thank you so much for your help!!!!!!!
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August 19, 2023
Дорога-богато!))) Красиво, чисто, вежливый персонал, судя по всему компетентные врачи. Чай, кофе, вода. Полная диагностика зрения занимает от полутора часа. Отдали 65р. плюс 30р. жене надо было дополнительно делать рентген глаза.
July 30
Elena Vladimirovna Stasevich operated on my eyes. As a doctor, I have only a positive opinion about her. She explained everything before the operation, did not intimidate, was careful. The whole job lasted at most 10 minutes, no more. I was at home the same day, slowly getting used to the fact that the sharpness returns so quickly) They were made using the modern 3D Custom Green method
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December 18, 2022
Очень рада появлению клиники мирового уровня в городе.Отлично все,от интерьера,медперсонала который работает четко и соответствует уровню до обследования и лечения.Оперировалась по поводу катаракты в ноябре ,первый глаз оперировала в июне в РМПЦ ,есть с чем сравнивать.Рекомендую всем.Особая благодарность заведующему Котович В.О. Врач и руководитель от бога.
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December 26, 2022
Клиника современная с хорошим оборудованием. Персонал квалифицированный и вежливый. Нужно было пройти обследование для ребёнка. Всё прошло замечательно!!!!! Помогли подобрать очки и всё очень подробно объяснили.
October 14
I received cataract treatment at this clinic three months ago. Recording is possible by phone at a convenient time.
The clinic is super, the prices are very reasonable, the staff is professional. The operation was quick and successful.
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October 3, 2023
Friendly staff, excellent doctors who calmly explain everything and make themselves as comfortable as possible
Customer orientation at the highest level 🫰🏻
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May 25
I had cataract surgery here last month. The operation was difficult enough, but the doctor, Vladimir Olegovich Kotovich, did the work filigreously and installed new American lenses for me! I keep track of my eyesight, I recently had a diagnosis after surgery, my eyesight does not drop. There was nothing wrong with the operation, if you do it with a reliable doctor. And I didn't have to wait for queues for appointments or surgery.
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June 24, 2023
Встречают очень вежливые сотрудники, быстрое оформление, аккуратные внимательные, рассказали все про болезнь объяснили если что то не понял объяснят подскажут, лечение нам не смогли оказать зато направили на куда дальше идти, нашли врача для дальнейшего лечения.
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July 27, 2023
На сайте выставленные противопоказания неполные. После проведения диагностики, при проведении консультации оказывается,что есть ещё и другие противопоказания, которые нигде не были указаны.
Диванов в холле возле ресепшена не хватает. Людям приходится сидеть плечом к плечу с незнакомым человеком.
На ресепшене вежливый персонал. В диагностическом отделении врачи отличные.
Но хотелось бы,чтобы информация в инстаграмм, и, конечно, на вашем сайте была полная и достоверная.
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September 13, 2023
Спасибо персоналу ,за помощь и сопровождение после апперации. Ставил хрусталики в Минске ,зрение лучше чем в молодости . Очень даволен . Огромное спасибо .
September 12, 2023
Очень комфортно и профессионально.
Персонал вежлив по максимуму.
Объясняют почему противопоказаны те или иные процедуры доступно и толково.
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January 19, 2023
Отличный медицинский центр! Персонал доброжелательный и приветливый, людей было много, но при этом очереди не было. Спасибо большое Даниеле Викторовне, расписала все по полочкам, определили причину ухудшения зрения. В общем, очень советую.
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July 3, 2023
Специалисты высокого уровня, очень вежливый и приветливый персонал, пока ждал супругу предложили кофе, что очень порадовало. Ждать приема не пришлось, все по времени записи. Высокотехнологичное оборудование. Все супер
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