Oil change,Replacement tray.The car mechanic didn't see a crack in the metal, but the master
says it's none of our business.We are sitting further in the waiting area.
I sold the car, I asked that they take note of it - the result is zero.They send advertisements and all sorts of decoy every other day, they are very tired.I'm going to write to the suggestion book.
I bought a car from them in 2017, I can't say anything bad. But somehow I came to pass while the master was processing the documents, I went to the bank to change the currency, two banknotes seemed suspicious, the cashier pressed the alarm button and a police squad came for me. This does not contribute to my loyalty to this car dealership at all....
Deception after deception, we booked a car via the Internet, the operator did not call back, after he called, they said the car did not need to be booked, come and see, we came to see, as a result, the car was in the booking..
I really liked that all the spare parts for my Passat B6 can be purchased on site, or ordered. During the repair, you can drink coffee in the cafe on the 2nd floor, or you can participate in the repair together with the master and see everything with your own eyes, which I usually do, very well-trained and qualified specialists, I love to be there!
They keep the brand. But it is better to prepare in advance with a conversation with the manager, discounts are very reluctant. In summer, the car is not washed during maintenance.
The service is excellent, everything is done quickly, the quality of work is good, there is a cafe on the second floor. They will always tell you what is better to put on spare parts, well, like all official dealers, the prices for car repairs are higher than those of ordinary service stations.
The car dealership is cool, the staff is friendly, but the new polo somehow does not come in for this money)
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Евгений Бобрук
Level 9 Local Expert
December 28, 2021
The choice of used cars is excellent. The evaluation of the cars offered in the offset is not in any framework, half the price from the minimum in the market. As a result, we never worked together, but I repeat - the choice of a car with mileage is excellent.
Excellent service, cool bodywork - they always do it efficiently. Sometimes they mess up on little things in the tech department
As usual with dealers, everything is expensive. No, not even that - everything is VERY expensive.
There is a large salon, a cafe, a window to the repair area, a large waiting area, polite staff works quickly. Among the disadvantages - it is inconvenient to get to the subway, there is no taxi service. But if the car is under repair for a long time, then a replacement car is provided.
Good afternoon, ladies and gentlemen!
The owner of the Pelletizer company, Ivan, is bothering you. We purchased a Volkswagen Teramont g/n in May 2019 6**6- IH-6 is in your Atlant M Uruche department. On Friday 06.09.19 at 10.30 we handed over the car for the installation of a towbar. I personally came to pick her up at 6.30 pm. The acceptance manager said that when washing the car, something did not wash off. He took me to the car, I saw that all the paint on the car had changed color as if it had been doused with acid, all the external elements were affected as well. The manager told me for a long time how I put the car wrong on the linden tree and it led to this result. That for an additional payment they will eliminate everything! I was shocked by this arrogance and such behavior in general. Before that, I was sure that Atlant M values its customers! I delivered a new car to your service, it was ruined and I have to pay for it.
Considering how these magicians behaved, I had to call the police to prevent further illegal actions. All the necessary documents were drawn up and I wrote an application to the police to initiate a criminal case.
Thanks to the police, the situation began to be resolved. It was solved for 11 days and nights. The car seemed to be intact. They tried to write in the act of completed works that I arrived with stains, I refused such a prospect. I took the car, I'm driving. The sediment is heavy, to put it mildly, there is no response from Atlant M, no greetings, "like" put in order, rejoice. So I'm happy. Gentlemen and ladies, be vigilant, draw up the inspection certificates correctly, in case of disputed situations, immediately call the police. I will make a video report on this topic soon. Thank you all
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Artyom Petrashkevich
Level 11 Local Expert
May 22, 2024
They didn't teach you to say hello and rush to help...
The official dealer is engaged in the sale of Volkswagen vehicles, as well as their maintenance and repair. There is also a body shop, where I applied. They do, of course, well, but the prices are "cosmos".
The qualifications of the master receptionists are very low. They are constantly trying to breed for additional expenses. They simply do not understand cars that are being repaired. Service level: oil and wiper replacement
I like the service in your salon and service, although at the price tag, it is by no means cheap!
I want to mark your master receptionist (unfortunately I do not remember the first and last name) , for body repair. A responsive , attentive person. A professional in his field. There are more such people on your service, and you can turn a blind eye to your fabulous service prices!)