I drove the car through WestMotors. They work very pleasantly from the start, everything can be done remotely (signing a contract, choosing a car, etc.), which is a huge plus.
But as everywhere else, after the payment, the interest in you disappears. But I'm still in touch.
But after the arrival of the car at the SVH, there is a very simple answer - the documents are in the 25th window. And that's all the work. Alas, no further assistance is provided, the manager does not pick up the phone, does not respond to the message.
Where to pick up the car keys - you look for yourself, there are not enough documents in the 25 window - also by yourself. I tinkered, but I managed. Of course, you can tweak the customer service after the car arrives at the SVH, but maybe I'm wrong.
Although, my colleague brought cars through them, there were complete instructions and guidance even on the SVH (where to go, which docks are needed). It probably depends on the manager who runs the project.
In total, the car arrived, thank you.
Great company! Everything is at the highest level!!!! The guys are great fellows! Always in touch 24/7, any questions, help, communications, transcriptions are all so fast, everything is organized and clear! Many thanks to Elena!I will advise and I will contact you!
Good luck to you, good customers))))
There are only positive emotions from West Motors! Full support from choosing a car to getting on the SVH! When choosing a car, special thanks to Vyacheslav, a competent specialist who knows his business! When completing all the documents, I would like to mention Elena, who saved my time and nerves, everything was done as quickly and competently as possible!
I would like to express my gratitude to the entire West Motors team!
For the next car only to them!
I was very satisfied with the services of this company. Polite staff who did everything perfectly from finding a car to issuing it at customs. I was as calm as a boa constrictor with these guys. Of course, I will recommend only WESTMOTORS to all my friends and acquaintances, and in the future I will use only the services of these guys. THANKS TO WESTMOTORS!!!! I recommend
I decided to order a car from the USA, word for word, and decided to sign a contract with WestMotors…
I had Konstantin as my personal manager, who tells everything very easily and is constantly in touch!)
For a week and a half, we worked on 7-8 car options and almost immediately took away a decent option, even we were able to play back the counterbid with Konstantin completely, the counterbid was 17% higher than our rate, well, together we decided not to give the pindos a cent more than bet and yes, they broke down in front of us and sold the car)
Well, then everything went well with VM and I just waited for delivery, everything went quickly and even cheaper than promised. Everything is beautiful at customs, too, I was just required to bring my ass to the SVH and give the documents to the VM specialist, who then did everything herself, and I just re-arrived 5 hours later, signed the documents and left the SVH in a new car.
In general, respect VM.
PS find out about cars that are going to Europe and going to the US market, just everything that is possible from the manager, since there are a lot of 2014-2018 cars where the engines are still in the noughties, well, or you will take a rest for a year in Europe, and in the USA it could only reach after 2 years, but the manager he will kindly search for all the information for you)
Thanks to the WestMotors team (Evgeny, Dmitry, Elena). The guys helped me pick up a car in South Korea (I reviewed as many options as I wanted. I chose exactly what I wanted). Then they organized the delivery, and despite the fact that Lithuania closed the borders with a minimum surcharge (half as much as it could have been), the car was delivered through Georgia. Everything arrived in perfect order, I got right into the car and drove off. The guys helped to clear the car, everything was fast and high-quality. They were available at any time, explained everything and answered all questions.
I picked up my car, which I bought for the first time from America. I chose a company with experience and names for this, so I did everything through WestMotors. The experience turned out to be "difficult", because the car was bought in May and arrived in Klaipeda in June. At that moment, electric cars were no longer allowed to cross the border with Lithuania, a huge number of cars became "impassable". After a while, alternative options for the delivery of the car were proposed, and the route through Georgia was chosen. There were large additional costs, but the car arrived in Minsk at the SVH, the issue was resolved. I want to say thank you to logistician Katerina, because during the Lithuania-Minsk period she was in touch, always answered my questions, requests and smoothed out worries by showing patience (photo and video reports from different stages of loading/unloading and transportation were provided). Also thanks to declarant Elena on Babushkina 39: a pleasant person to talk to, everything is prompt, clear and understandable)
I would like to express my deep gratitude to WestMotors specialist Kazimir for his help in choosing a car and delivering it to Minsk. We've known each other for years and it's not the first time we've bought a car together... you are always confident and reliable with him!!! Thank you Kazimir, for your patience, support, understanding and of course your experience!
I would also like to thank Elena (specialist of WestMotors 39 Babushkina Street) for preparing documents for customs clearance.
Let there be only grateful customers in your company!
Everything is fine, we quickly picked up the car of interest, I note that Evgeny, the Burak selection specialist, explains everything very clearly.:I'm already buying my third car through West Motors for myself and my relatives.
Happy New Year, success, health, and well-being!!!
Elena, an employee of the company, a top employee, made a car and two motorcycles with her, and the documents were processed at customs in Kolyadichi, Babushkina.
Polite, knowledgeable, approach with a smile, never refuses, goes to a meeting, and the price is lower than the market, always responds even in private time.
Good company, I advise you, quickly, clearly, they will even help you solve other issues and give you advice.
Respect, it's a pleasure to do business, I'm ready to come to the office and write a thank you!
I advise everyone!!!!
I picked up my car last week. The WM team did well. Everything was done clearly. In some cases, there was a lack of communication and status information, but in general, the team's work was 5. They picked up a car, played, delivered. All within the agreed time frame. The car was played in early June, we received a car in early November. I recommend WM, especially if the car is traveling through Georgia. The route, I believe, has been 100% debugged by WM. There were photos from the port upon arrival in Poti.
I recommend it!
People are going about their business!
Thanks a lot to Oleg, Evgeny and Elena!
Everything is at the highest level, selection, delivery and support at the height, always in touch, answers to all questions! In addition to the quality of work, I also had the speed, in less than a month I had the car!
High! I recommend it! I advise you!
I would like to express my deep gratitude to Elena, the employee who helps with the paperwork at customs, everything is clear and fast. And most importantly, unlike the rest of the team, she is always in touch and really does her job 100%.%
WestMotors is a great team with knowledge and experience in their work! All issues were resolved promptly. The guys are very patient and always offer solutions to issues. The contract was fulfilled by 110%. The car from the expected 3-6 months turned out to be in my hands after 2.5! I definitely recommend it. The guys I worked with (Artyom, Vyacheslav, Katerina, Julia, Elena) you are SUPER! Thank you very much)
I'll say right away that I'm happy with everything. I reviewed a lot of companies - this one was recommended the most. Previously, there was no acquisition of car experience from the USA.The most important advantage for me was the comparability of price and quality. We reviewed a lot of options, and found something that matched all my requests. The car was brought and cleared on time. I would like to thank the professionals of my field Vitaly from Vitebsk for the selection and Elena, the declarant, for full support (without unnecessary "hemorrhoids"). Super guys. I recommend.
I contacted WestMotors company to bring cars from America.
The contract was concluded quickly, remotely - a huge plus
The search did not take much time, of course, there were some things that needed to be asked (Carfax's order), which I would not advise you to take yourself
But otherwise there are no questions, I also consulted on the price of the bet, they gave me advice (thank you)
Then everything is just fine, order, payment, delivery
The best thing is upon arrival at the SVH
Elena, thank you to the manager, everything went very quickly.
They called, said what to pay for, what to take, came, signed, came and took it away.
For this respect
I'll be contacting you myself, and I advise others.
I really liked the quality of the work.
In the process of choosing a car, the manager was always in touch and promptly answered all questions.
A separate plus is that it is possible to use the company's services without visiting the office. I already have the car, but I've never been to the office.
And of course the speed of delivery. The car from Korea was traveling for a little more than a month.
Thanks to the Westmotors team. I recommend. Everything went well, they prompted, advised, helped) special thanks to Elena, customs clearance was quick and unnoticeable,!
I would like to express my gratitude for the service provided for the delivery and delivery of the car! It is a pleasure to work with you!
I would like to mention Elena's exceptional and professional work for her competent and responsible approach to business! Thanks to Elena and prosperity to the organization!
I am satisfied with the work of the company. I would like to single out Anastasia Zalesskaya, a logistics specialist, who helped me take out the cars. Thanks to such employees, you want to come back for your services, and thanks to such people, companies grow and develop. During the work, all my nerve cells remained in place, and along with them, I felt calm and grateful. I give Anastasia 10 points out of 10 separately.
I ordered a car in August, Konstantin from Vitebsk joined the selection of cars, worked out clearly. After the victory, all the delivery chains also worked quickly, the car arrived in good condition without surprises. On November 16, it was taken away from repair. I am satisfied with the work done by the company, although sometimes the commissions could be lower, as it seems to me.
Thank you very much to the staff of West Motors. I am satisfied with the work of the company. Special thanks to Elena, an employee who helps with the paperwork at customs. I can recommend the company, they do everything clearly and quickly.
I drove a car from Korea through westmotors 2 times already. Everything is fine, they explain everything very clearly and intelligibly, answer all your questions. They select a car according to all necessary parameters. Their work was satisfied. thank you!
The questions started from the very beginning: I was advised by a manager who does not understand the cost of a car, another manager already told me after signing the contract. All the issues were resolved for a long time, it took about a day or more to wait for an answer from the manager. If you don't know how to choose a car yourself, this company won't help you. They will offer the first available cars. The car arrived without wine (this happens), but there is no help from the manager, look for everything yourself and send it. It was a terrible experience. On the plus side: the car still got there, but, of course, it didn't fit into the budget.
WestMotors are professionals in their field. The car was bought and delivered in two months. Special thanks to Artyom (for help with purchase and delivery) and Elena (for help with customs clearance). Everything was clear, fast, and competent. Yes, and the cost of the car upon arrival has not increased in relation to the one calculated by the manager.
Thank you very much to the staff of West Motors. I would especially like to mention Eugene and Elena. Evgeny explained everything clearly and to the point what to do and how to do it. Elena organized everything so quickly and executed the documents that I was surprised. thank you very much.
I decided in February 2024 to purchase a car with West from Europe. We signed a contract for the selection, even made a discount for the Mogilev region. Manager Evgeny became my guide to the world of Euroauto. They chose for 4 months, well, as they chose, I chose, he analyzed and gave information, discussed and made a decision in the process. During this time, we have considered many options. Frankly, I probably didn't fully understand what I wanted either. Conclusion: don't count on others, look for yourself, and Eugene was patient with my changes in the search. As a result, my option was found, I found it. The dealer. Evgeny, as always, quickly punched, confirmed, and provided information for making a decision. I made the decision quickly and confirmed my intention. We paid for it. And the waiting began. The most incomprehensible thing for us (at that time) was the dealer's desire to service the car. You know, they don't give it away with a defect, Dealer! Further, these sanctions) well, this is generally a separate story, West coped with this problem for an acceptable amount. As a result, the car arrived in Minsk in August. I don't want to write too much, only the main thing is 1. the car fully meets my expectations and what Eugene wrote! 2. Defects in the form of minor scratches were eliminated by West at his own expense! 3. West fulfilled his obligations, even though they were not public throughout the entire process (which was the reason for my worries). 4. Special thanks to Eugene - correctness, politeness, professionalism. 5. Keep calm, as if people are working! I advise everyone who wants to buy a car from abroad to adhere to the same, it's such a time! Evgeny, thank you! West - I recommend it!
I ordered an audi sq5 2020 3.0 tdi car through a westmass from South Korea, the car was inspected and a video was shot with a review, everything came as it was on the review, nothing was scratched, 3 months were laid for delivery in a container through China, but it was delivered faster, in just two months, it's fast. I want to say a special thank you to Vladisdav, who waited for the entire order and even after. I am happy with everything, I will contact them again in the future, thank you.
I turned to the guys for help in bringing cars from the EU, they worked 100%. We consulted, picked up, organized logistics, and prepared all documents for customs. I will recommend it to friends and acquaintances :)
WestMotors are great guys who know their business well and treat it and their customers with enthusiasm and attention!
Full support, always in touch, as well as assistance with useful contacts upon arrival of the car.
Good luck with your work!
Good company, it's not the first time I've ordered. Thanks to Elena, she is always in touch and accompanies you until the car is returned from the warehouse. Thank you very much, despite the fact that there are many clients, she is always tactful, polite and suggests all possible options for events!!!
The guys are professionals in their field. It so happened that my cooperation with them began back in 2020 with the purchase of a Ford Fusion from the USA. It was a covid year, the car sailed to Klaipeda, lockdown began. But they were able to pull out the car and bring it back. Then there was SantaFe from Korea in 2022, picked up in excellent condition and at an excellent price. Next is Hyndai Elantra sport from Canada. The WestMotors company grew before our eyes in quality and quantity! There have always been many nuances, unforeseen situations, but the result is always the same - Top of the Top! Reality has always turned out to be higher than expectations. Many thanks to Konstantin, the entire team of logisticians, and the specialists at SVH. Is there anyone else who can handle these tasks better? No!
The guys know a lot about their work. Andrey, a recruitment consultant, is well versed in cars and the price segment, we won a car with a good gap.
Special thanks to Elena (the representative at customs) for her patience and the opportunity to explain and sort everything out, answer any questions, even several times, it is a pleasure to work with her. Definitely for a car to them!
Thanks to Elena, who is located directly at Babushkina St., 39, the documents were quickly and promptly prepared, and in general, I recommend the entire West team.
Hello everyone, Words cannot convey, only positive emotions. Great company. Igor at the conclusion of the contract, Evgeny for the selection of cars , Dmitry logistics . I would like to mention Elena for her high professionalism, a person who knows her business, thank you for your help.
You guys are great, I recommend it to everyone.
The best company for the selection and delivery of cars from the USA. I have already ordered the 3rd car and everything went at the highest level. The car arrived in the shortest possible time and at a cost exactly as much as planned. I would also like to thank Elena, a specialist who helps with customs clearance. If it hadn't been for her, I probably would have had to deal with documents for a week or more, but thanks to Elena's professional competencies, the car was released on the day of filing documents. Thank you very much for your work!!!
There are no disadvantages of working with WestMotors.
Many thanks to the West Motors team!!!! Trust appeared from the first time you came to the office and signed the contract, your help at every stage, from choosing a car to paperwork. The car came from Korea, clearly, quickly, efficiently!!!! I advise everyone to work with this company, the guys are really doing their job!
I ordered a car from China through Westmotors. We worked with Alexey. Everything that was promised was done. Always in touch, all questions were closed. The choice of the company was determined by the fact that it has been on the market for a long time, and it turned out to be one of the most interesting offers in terms of cost. Quickly, politely, professionally. I recommend it!
Many thanks to West Motors employees, namely manager Konstantin, logistician Polina, customs specialist Elena, all of them are professionals in their field who helped us purchase a car from America
Thanks to the WestMotors team, recruitment manager Artyom, and declarant Elena for the work done. I've been working with them for fun for years! People know their job and do it perfectly!
I personally know the director and many guys from the recruitment group. All adequate and very friendly guys. Several times I applied myself for different lots, and also advised my friends. At the same time, at different times I had to work with different managers and each of them will always listen, prompt, tell all the pros and cons. My opinion: a cool team has been selected in this organization, which works with a good return. This is extremely rare in the service sector. Therefore, if you need a car from the States or China, you can safely contact. Why from the USA or China? Because there is an experience of fitting through WestMotors from these countries.
I would like to thank manager Andrey for his work! A competent approach and prompt assistance in choosing a car accelerated my purchase, which I was satisfied with! As a girl who does not know some nuances about cars, Andrey explained all the questions in detail to me. Also, many thanks to the deputy director of Westmotors Maxim for his help in crossing the border with a 1.9 car! Due to the ban on the export of BMW 1.9 cars from the EU, people had difficulties crossing the border, and my car passed the border without question.
Thanks to Westmotors for the quality work! Good luck to you and your team!
I ordered a Mercedes from Korea, quickly found a suitable option and formed an invoice for payment. The delivery of the car took less than a month. We were always in touch, helped to solve any issues.
I recommend it! Vlad, thank you)
Having signed an agreement with West Motors for the fitting of a Yuan Plus 24g black car from China, I was extremely satisfied with the high level of service. I would like to express special gratitude to Vitaly, who proved himself to be a professional in his field. Vitaly was always in touch, explaining in detail all the nuances of the process, answering all my questions and providing the necessary information. Thanks to his care and competence, the whole process went smoothly and without delay. I recommend West Motors to anyone who is looking for a reliable partner for bringing cars from abroad.
Thank you for the work you've done. We collaborated with Artyom. Everything was clear, comfortable and to the point. We will definitely contact you further
This is not the first time I have ordered equipment through this company, everything is fine. Special thanks to the manager Andrey (for work), Elena, who runs around at customs, doing everything for you.))
I've been driving a beautiful new car for almost six months now and I'm happy. I think I should share this with you. I am glad that I contacted your company.
The service is at the highest level, not a single problem bothered me at all after the conclusion of the contract, everything was solved by your company. Fast delivery, organization of turnkey repairs. A high level of professionalism both in cars and in communicating with clients, additional patience and understanding are needed here.
Thank you for organizing a consultation with the right repair specialist Dmitry, who helped me choose the car brand in principle, immediately assessed the complexity of the damage and the amount for repairs, which helped to make decisions quickly at auctions. I was also satisfied with the repair, its cost did not change upon the arrival of the car.
Thanks to the WestMorors team for purchasing cars in the USA. I would like to thank the head of the sales department from Vitebsk, Vitaly Filipov, for his work, assistance at all stages and advice . Also, all the guys who were responsible for their part of the work: Artyom , who participated in the auction of the car, Anastasia, a logistician, informed about your car movements. Elena is a super dictator, she prepared all the documents in advance, I arrived and took the car without any fuss and queues.Tow truck driver Sergey delivered the car to Vitebsk for an adequate price. I really enjoyed working with these guys. The car arrived exactly 2 months after the auction. Have a nice day, everyone
I drove a car through them twice, and I always received timely answers to all my questions.
All the moments after coming to the SVH were explained where to go, where are the documents, etc. I am happy with the work!
Many thanks to WestMotors for their help in choosing and delivering a car from Europe. I would also like to mention the managers Kazimir and Eugene, thanks to whom, in rather difficult times, I am the owner of an excellent European car