Good afternoon!
3 stars because of the sound insulation, which is bad although the old foundation and new renovation.
And the receptionist Olga, who ruined the impression of the hotel!
The rest of the staff work for all 5.
Namely, her lack of competence in communicating with hotel customers.
After we settled in and were off the road for more than 10 hours, we forgot to declare the dog upon arrival.
In the morning, she said that you can only have a dog in the presidential room, we said that there was no such information on the Onetwotrip aggregator website, to which she said you had to look at our hotel's website, and pay $ 20 per day for accommodation and cleaning for the York dog, which is hypoallergenic 2.5 kg weight with all vaccinations, etc.
Half of the cost of our hotel stay is 35 thousand, 15 thousand per dog.
Of course, we did not pay, he said deal with our addressee.
After they went for a walk and spoiled the mood, the wife fell down the stairs and broke two nails.
A couple of hours later, Olga wrote that she was wrong, apologized and said you only need to pay $ 20 extra per day, I gave her another amount of 1,680 rubles in our voucher for all accommodation. She went to sort it out again.
I came back apologized and said I don't need to pay anything!
We are in a bad mood for the whole day, with a very bad impression of the hotel, and at least a couple of hours spent on the proceedings!
Because of her, I do not recommend accommodation in this hotel! We definitely won't go there anymore!!!
Fortunately, the place to stay in Minsk from 07/22/24 to 07/25/24 was chosen by her daughter, who stayed at the Zalkind Hotel in 2022. More precisely, she had no choice. It was obvious. Only "Zalkind". From the first minutes we arrived at the hotel, it became clear to me why. An extraordinarily beautiful, fabulous, immaculately clean area. In general, I want to talk about the hotel itself exclusively in enthusiastic tones. Stunning interiors, harmoniously inscribed works of modern art, cozy, very comfortable and beautiful rooms. Everything is done with great love, delicate taste and care for the guests. But that's not even the main advantage of Zalkind. It's in the wonderful, responsive, responsible, welcoming people (I don't even want to say the word "staff") who work at the hotel. Many thanks to everyone who made our stay with you as comfortable as possible and simply unforgettable. I wish you good health and all the best! May Zalkind prosper and delight its guests for many, many years to come!
A pleasant small room and a stylish interior of the hotel. A comfortable mattress and a very nice extra blanket.
Special thanks for the opportunity to park the car nearby.
Periodically, in the afternoon and in the evening, there was a loud, but short-term noise from the ventilation system. I didn't really like the shower gel, shampoo and conditioner.
I liked the hotel in general.
We came to Minsk for a birthday, checked into your hotel. We have never regretted it. It is very pleasant to be in the hotel. The interior is just super. The food at the Wine&Pinsa restaurant is awesome! Pinsa is generally bombed. Better than some Italian restaurants. The Zalkind Kitchen had very tasty breakfasts. The content breakfast is so super. The rooms are clean and pleasant, we were pleased. On my birthday, I was given a present two whole times. The first time at Wine&Pinsa, and the second time from the hotel. They gave me cheesecake twice (well, finally they gave me cheesecake, not some kind of cake, hooray). Everything was amazingly delicious. It's amazing that your hotel has four stars, considering that one night in your hotel costs more than in some five-star hotels. Therefore, I will give you five stars:)
In general, we will definitely come to you again, and maybe a few)
It was at the end of June 2024. The rooms are clean, friendly and helpful staff, helped with solving all the issues that arose during the trip. The location is excellent, good transport accessibility. I visited 2 restaurants of the hotel, the cuisine is very good.
The hotel has the highest rating on all resources. I'll give you a solid five. For service, for location, for comfort, frequency, friendliness. I liked the restaurant - a classic one with a very beautiful interior. The kitchen is on top - the restaurant is one of the top restaurants in the city. We went to the bao Nomad at the hotel - open Thursday- Saturday - an excellent selection of whiskey and cocktails with vinyl. I recommend
A wonderful hotel in the city center! It is convenient for those who want to visit all the sights within walking distance. The rooms are clean, well designed, everything is neat and the staff is polite. There is a good restaurant. The price corresponds to the quality
A great hotel in the center of Minsk. A pleasant breakfast restaurant on the ground floor and very attentive service. There is no private parking, they offer to park in an underground parking lot in a shopping center nearby. At the same time, coupons are issued to pay for this parking. We chose this hotel on the recommendation of friends and did not regret it.
A small cozy hotel with very good service and excellent location, near a lot of shops, restaurants, etc. Very tasty breakfasts, a restaurant with a claim to haute cuisine. The only drawback is very small rooms and for some reason with sinks in the hallway, not in the bathroom and there is practically no wardrobe - there is a kettle with a tea set in the closet :))
A very nice hotel. I will definitely stay there when I come to Minsk next time.
Stylish design, everything is clean. Pleasant smells and thoughtful lighting, both in the corridors and in the room.
Friendly staff.
There is a menu for the evening in the room with questions about what you want to do in the room - cleaning or not touching anything, collecting scattered things or not touching, in general, a lot of attention to detail!
I did a late check-out, and you can choose before 18 or after 18 pm, which affects the cost and it is very nice that there is such an option.
The restaurant at the hotel deserves special attention! Just a super place that must be visited if you are in Minsk.
The hotel is great! The location is very convenient, the very center, there are many restaurants around. Service, cleanliness in the room, the room itself - everything is on the top five! It is not the first time in Minsk and there has always been a problem to find a good hotel, this time hitting the target by 100%.
The hotel is located in the historical center of Minsk, all the sights are within walking distance!We went as a family, lived in a family room divided into two separate rooms 208 and 209!The children had a small room, but with everything they needed, and we had a chic room with a separate bedroom, a living room in the center of which was a bathroom🔥The room cleaning is excellent, the restaurant in the hotel is very good, we had breakfast, everything is very tasty and exquisite!Thank you Zalkind, I would be happy to recommend this hotel to everyone!
The best hotel in the city, the staff is as attentive as possible, clean, stylish, delicious breakfasts and, in general, food in the restaurant and in the bar
I really liked the hotel, the style and the interior. It is located in the very center. Especially the rooms with a balcony. I will recommend a great location to my friends. The historical center. Lots of different bars and restaurants around.
An excellent hotel, the best breakfasts, the interior is incomparable. The courtesy of the staff is beyond praise. Thank you for your hospitality
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Елена Ускова
Level 6 Local Expert
October 17, 2024
I liked it! The room is great. Cozy, fresh. High ceilings, it seems to me more than 4 meters. In our room, the sink was in the hallway area. It was convenient for us. Some people don't like it, but it was great for us! The bed deserves special attention. It was different in my life... The hotel has a lovely bed with excellent pillows. The linen is fresh and did not give the impression of long use. Special thanks to the staff for their care. We asked for a hair dryer with a curly hair nozzle... And we have it! In general, a great place, in the city center. Cozy, warm and very cute! The restaurant is also good! We will definitely come back!
A beautiful and comfortable place. The rooms, the building itself, the location are super. The restaurant is great. We need to work on hotel services, because once we got to the reserved room closer to 16:00, I found two strange women there, who reported that they were evaluating the room. It was strange, because check-in starts at 14:00 and you don't expect such "surprises" after a hard day's work. The hotel tried to apologize with a glass of champagne and a plate of fruit, in my opinion it didn't work out very well, because if you want to smooth out your joint, give a closed bottle at least, who knows what's in the glass.
Excellent hotel: ideal location in the city center, excellent cuisine and caring staff - everything you need for a comfortable stay in Minsk. Some design decisions can be controversial, but this is already a taste. Well done Belarusians, keep it up.
The hotel is stylish, but very compact. If you put two suitcases in the room, then there is no room at all.
The removal of the washbasin from the shower / toilet area also seemed a little doubtful in fact.
Very comfortable mattresses and pillows👍 Excellent air conditioning system.
A very beautiful, stylish and cozy hotel. Staying there was a great decision! It is located in the very center, an adequate price. A spotless bed where I was very comfortable sleeping (and I usually can't make friends with a hotel pillow or anything else). By the way, there is also a pillow menu, but ... strangely, the option is paid.
The mini-bar is filled, there are bathrobes, towels and all the little things.
Upon check-in, fill out a mini-questionnaire where you indicate which actions of the maid you are responsible for and which are not)
Of the cons: our room did not have the most convenient location of the washbasin and shower. Ie. entering the room, you have a washbasin in front of you. It's like in the hallway. And behind the door is the shower itself and behind another one is the toilet. It turns out, 1. coming out of the shower, you immediately get into the common space, and it's cold in it ... I'm just used to the fact that first you find yourself in the bathroom / shower room, and then you go out. It's not like that. 2. If one of the two guests of the room got up early and wanted to wash, the water will turn on and the second one will wake up because there is no door to the bedroom.
The hotel has three types of breakfasts. But when I read the menu of all three options, none of them were with just an omelette or fried eggs. It didn't suit me.
We hardly recognized the cleaning in 4 days. There are two conclusions to be drawn - either I ticked "do not do" everywhere (but this is unlikely), or the maids just didn't really want to strain themselves.
Don't consider my "cons" to be something globally terrible. The hotel really left a good impression. And the quality of sleep is a separate praise!
We liked the hotel, it is very stylish and cozy, everything is thought out to the smallest detail. We lived in a beautiful deluxe room with an interesting and unusual design. The receptionists are very friendly and always ready to help. Very tasty breakfasts in the restaurant, we took cheesecakes and benedict. I will recommend the hotel to everyone and I will definitely return there again.
The room is small for 1 person (I took the simplest room), but the location is excellent. Everyone chooses what is best for them. Clean room, slippers, bathrobe, kettle, tea is available. Everything is fine. The service is good. An iron and ironing board are quickly brought on request)))
We were in Minsk and stayed at this hotel for a day, the rooms match the description, the interior is very cozy and stylish, everything is done with a soul, everything is clean. Nice staff. On the day of the eviction, they asked to extend their stay for 3 hours due to poor health, they extended it without any problems and without additional payments. The breakfasts are simply delicious and very satisfying. We will definitely return to this hotel next time. Thanks to the staff and management for ensuring a pleasant stay for their guests.
Very neat and clean. It's a good place.. friendly staff, normal showers and toilets.. without blockages and extras. smells.. nice creaking beds and good linen.. I recommend..
It was a little noisy under the windows .. - young people from the restaurant.. I put 5 out of 5.. with uv. Fluff.
A wonderful hotel!
Everything is thought out to the smallest detail for a wonderful stay, we were comfortable even with a small child.Cleanliness is everywhere, every detail of the interior pleases the eye, our requests were fulfilled immediately.The staff is very friendly, the service is excellent!Thank you so much for the early check-in and the birthday compliment!
We had dinner on the summer terrace on a day off!There were places, but they quickly filled up.The price tag is above average.The service is very pleasant, not intrusive and attentive, we took into account the cocktail wishes.But food is something divine, you can immediately see the Chef working in the kitchen with a capital letter!!Thank you, we will definitely come again.
Great location. There were two days, the service staff did not come at all, even to take out the garbage. Not a bad restaurant, everything is delicious, with pathos)))
Great hotel, I recommend it. I'm stopping for the second time. The room category was upgraded for free. It was very pleasant)) delicious breakfasts to choose from, excellent location) I will definitely return to the hotel
A wonderful hotel! We stop for the second time, and I hope it won't be the last. We are not even considering another hotel. Special thanks to the chef for the breakfasts! Thank you so much!?
Beautiful hotel and good location.
At a rather high price for Minsk, I was surprised by the lack of toothpaste and a disposable brush — it says, if necessary, contact the reception.
Clean, tidy, quiet. The location in the room would seem to be excellent, but the windows in the room are on the construction site, the bathroom-toilet is cramped, the washbasin has been moved outside the bathroom for some reason, you brush your teeth in the bedroom, you wash the rest of the body in the shower. You will not be able to take a paste with a brush with you, there is not a single shelf or hook in the bathroom. For some reason, the bed is not a standard king-size, but as if it were smaller. In short, something was messed up with the design clearly:(and as a result, it seems that the room is not worth the money. These are the impressions.
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Show business's response
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Валерия В
Level 6 Local Expert
October 27, 2024
One of the advantages is beautiful, great location, lots of delicious places nearby!
There are more disadvantages , let 's go .
1) despite the preliminary approval of the breakfast menu , the wait was about an hour. Plus, the waiters do not listen when they are asked 3 times to bring porridge on water, as a result they bring it with milk :)
2) there is critically little space in the rooms (we were in the standard, maybe others are more spacious)
3) uncomfortable bed - the beds are small, the mattresses are soft
For a couple of nights, of course, it's normal, but for a long stay.
We shot a deluxe before our wedding day to relax and shoot in the morning, we really liked everything! The compliment of a great delicious breakfast was very pleasant! Everything is clean, the bed is like a cotton cloud, the washing facilities were pleasantly surprised. The staff is very accommodating, not intrusive. The only negative is that on the night from Saturday to Sunday, a drunken company was yelling outside the window at night. Of course, this does not depend on the hotel, but nevertheless it affected the impression. In general, there are still so many advantages that we were very satisfied anyway!
A fresh original hotel. Single room The single room is very compact, but comfortable and comfortable. Breakfast to choose from. The portions are large, the food is delicious. The location is the city center. There were empty gel/shampoo tanks in the shower. Therefore, 4 stars.
Excellent location of the hotel. Excellent design, service and rooms.
The room was a Suite — a unique layout, stylish furniture, unobtrusive cleaning service, you can specify that your things are neatly folded.
We really liked it 🥰
It was very pleasant to spend the night. It is beautiful and cozy. It's a pity for one day only. A cute dog at the entrance. Very stylish. The room had a balcony overlooking a beautiful street.
The city center, an old mansion, a lot of cafes nearby, the hotel is small but comfortable. The staff is polite and attentive. Continental breakfast. There is a private parking nearby. Pets are not allowed, so our dog did not see the beauties of the capital of Belarus. I hope that on our next visit, we will not be separated and we will be allowed to stay with the dog.
The best hotel in Minsk!❤
sooooo beautiful interior, original and delicious restaurant at the hotel
incredible cleanliness and beauty in the rooms, very beautiful design
the bed is so soft that you want to drown in it
A new boutique hotel, stylish in the very center of Minsk. One of the most convenient location, all the best nearby! Why 4 balls... The room has a very peculiar interior. There is no separate bathroom in the room, the sink and shower are located directly in the hallway and there is just a partition from the bed. You get used to it, but it's uncomfortable, honestly. And another disadvantage is that there are no toiletries, shampoo, toothbrush, caps, etc. in the room. For this level of hotel, it should be a priori. However, I will not dissemble, there is a sign above the sink that they can be ordered by phone. You must admit it's strange.
Very tasty breakfasts in the hotel restaurant. I recommend you will not regret it, they are worth their money. The rest of the hotel is wonderful, judge for yourself these are just small flaws.
A cozy, pretty hotel, there is a room with a balcony. Next to the pedestrian street.
Very tasty breakfast and lunch. The staff is courteous. I walked from the railway station, but without luggage.
A wonderful hotel! Everything is thought out to the smallest detail. It is very beautiful and neat both in the rooms, so every customer is appreciated. The only drawback is the lack of a large parking lot, but taking into account the location of the hotel, this is more than understandable and understandable.